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I’d like to know about other schools’ experiences migrating from on-premise file storage to OneDrive/SharePoint. Did you move to OneDrive user profiles? How do your user profiles work? Are they 100% cloud only? Currently we store on a NAS (all the usual file server features) and folder redirection. How do you handle the key Downloads/Pictures/Music? For those with apps like Adobe/Unity, anything to be aware of? Currently on AD/domain-joined so not Intune joined just yet. I am in the position to trial this with a small set of users, which will also tie in with an Intune migration eventually. Thanks.

We received two models of HP's from the DFE over the pandemic. The HP 250 G7 we had no problems joining to intune but HP 255 G7 model is failing with the error code 0x800705b4 on the securing your hardware stage. I understand this can point to an error with the TPM chip but the model does have a TPM 2.0 chip.I have created a blank autopilot profile that is assigned no compliance or config profiles but I still get the same error. I have bypassed our firewall/filter to rule out an error with the internet requests being blocked.Any suggestions to get around this would be greatly appreciated!

⭐ Vertical tabs have finally arrived in Google Chrome! 👀 I've been using the Arc and Zen browsers for a while now and I found the vertical tabs feature really cool. Whilst Google Chrome isn't my main brownser, it's great to see it now available as an option in Google Chrome, especially for those times when I have to use it! 🥳 To enable this feature straight away: 1️⃣ Make sure your version of Google Chrome is up to date 2️⃣ Browse to chrome://flags 3️⃣ Search for Vertical Tabs 4️⃣ Set to Enabled 5️⃣ Relaunch Google Chrome 6️⃣ Right click on the tab bar 7️⃣ Select "Move tabs to the side" ⬅️ You can also collapse the tab bar for a minimal look and view more of the webpage.

Have a bunch of supervised iPads across several schools and started getting complaints that staff can no longer connect iPads to computers(running Windows) to take images/videos off. Ipads were setup with allow connecting to another computer enabled and staff were able to take pictures and videos off. Have tried myself and confirmed this is no longer possible for them. The only change I can thing of is update from ios7 to 8. I have ensured the supervison mac is up to date, including updating configurator, the configuration profile and refreshing the profile installation on the ipads. Is there something that was brought into iOS8 to prevent connection to a computer or is there some part of my configuration that needs updating? Currently have to connect to the supervising mac to get images off which is less than ideal Any suggestions gratefully received!

Morning all, I have MDT2013 update 1 and am deploying Windows 10. I am able to deploy my custim wim file to a new machine but the litetouch application which runs after the deployment does not run automatically? So Office or updates etc do not get installed automatically. In the C drive there is a litetouch shortcut, when you press this litetouch does start, instals updates and restarts. Run it again and Office installs and restarts. Then I have to run it manually a third time and it installs and the process is complete. Is there something I am missing? My original build worked fine. Thanks

i'm looking for any alternatives to an Asus T100TA, it must be hybrid or convertible, OS must be windows 7/8 as we are a school that recently opened we don't want to spend any more than £350 ex VAT does anyone have any suggestions on alternatives.

Hi, I have been asked to look into using Forefront TMG 2010 as a Single Sign On solution and speak to other schools in Birmingham who have a SSO solution in place. What I am looking for is a demo of how the system works. I have set-up TMG in a test environment and got SSO working without any issues but I have also been asked to see it working in a school. Is there anyone willing to show me their set-up in the Birmingham area? Thanks, Louis

Our client is one of the UK’s leading IT support services and they provide IT support within the education system. They are looking for an ICT service desk support technician to help run all services and the role is a critical part of their services to schools. The service desk is the first point of contact for all of our customers, suppliers and colleagues and will be at the main hub of the company. Duties and Responsibilities: Incident management – Customer calls to our service desk need to be dealt with professionally, recorded on our information management system and managed through to resolution, following our KPI’s for call resolution times. Escalation – where cases are more complex or exceeding KPI resolution times the post holder will follow the defined escalation procedures appropriate to the product. Use remote access software to access school systems to fully investigate and resolve any problems. Pro-active monitoring of Client ICT infrastructure and Software Maintaining daily checks on Client systems to ensure backups are running and Servers maintain performance Documenting all resolutions following the service desk procedures and flowcharts. Providing details and information to the relevant senior staff call issues and resolutions. Maintain all office PC’s to ensure latest software is installed and systems are working efficiently. To commit to undertake continual training and development in the products supported. To contribute to the development of the service to further expand into other educational establishments. Possible site visits may be required to supply cover for field engineers. Skills criteria: Knowledge of business application software including the use of Microsoft Office (Word, PowerPoint, Excel and Outlook) Office 365 and contact databases. Ability to communicate persuasively at all levels of the organisation The ability to work both within a team, independently and to manage own time effectively Experience in a technical environment Strong knowledge of Network & Application software Database administration Microsoft SQL Active Directory Experience in a technical environment Excellent people skills and have a confident and pleasant manner If you feel you have the required knowledge and experience and would like to apply for this role then please send your CV to [email protected]

We are looking for an IT field engineer to support primary schools in the East London area. This ongoing contract is paying between * £17 per hour (ltd or umbrella), £13ph (PAYE) negotiable on experience. Duties as ICT Technician will include user support, general maintenance, installing software, updating records, managing and maintaining school email accounts, installing/ reinstalling hardware and software and providing assistance with equipment. You need to be someone who enjoys and thrives with direct customer contact and be customer centric Someone with windows 10 desktop, server admin, whiteboard/smartboard, VLE, SIMS, DNS, DHCP and outlook experience would be an excellent candidate, it is essential to have CC4 experience and G suite (google apps for education) Please submit CV’s to [email protected]

Hi our kyocera printers are printing double but on one sided, rendering the printouts useless. see image below... Here is our setup. Printers are on a print server windows 2016 Users print to a virtual printer (follow me printing via PaperCut) Printer models: Kyocera TASKalfa 8052ci & TASKalfa 8052ci Driver: KX Driver v7.4.0830 (PCL 5c) All printers use the same Driver PCL 5c (NOTE this was swapped as it also happened on PCL 6) Users are Windows 10 Ent This only effects if the user select double sided which is standard practise here. for example a 4 page document will print on 1 page double sided with double layered (printer over each over) Any ideas? Many Thanks Lewis

Great new role in London 24k to 30k Desktop Support Engineer - John Whitgift Foundation (networxrecruitment.com)

Hi all, Having a really weird issue with the video editor app where if we try to add add video it gives the error "video editor cannot import something went wrong" It seems to only do it when we have folder redirection in place. Does anyone know if video editor looks for a specific location that redirection could be messing up or able to offer any other advice. Thanks Dan

Yes, I have a (windows 10 education) 1809 rollout image with everything acceptable. I'd noticed a few odd desktops in the last few days and have discovered PCs running 1903. What?

A friendly, charming and well funded Independent High school in SW London, would like to hire.. A senior technician with skills in people management, team leading, ICT infrastructure development, project management, incident, problem management and operational support to assist the IT manager in an growing IT department. Dotted line responsibility for IT technicians and well developed understanding of a range of modern tech including Windows server, SQL, Exchange, Azure, 365 and at least a grounding in Mac OSx and macOS high sierra is required Some experience in any of these technologies would be desirable SCCM, Ruckus/Aruba, SIMS, Sage, VMware In return the salary grade is between £45-50K, pension (stakeholder), generous holidays and opportunities for TOIL (always handy in term time), plenty of parking, stunning surroundings and great management This is a vacant post and interviews will happen asap for the right candidates. Education experience is highly advantageous, DBS and full references of course and strong communicators a must!

Hi, So we've been having this problem where if a staff member is logged onto their classroom machine and has chrome open, they then cannot open chrome on their laptop or another machine. We have to close the first session so they can continue. Has any one else experienced this? I've brought it up with support but they say its a chrome issue. We are running CC4 over windows server 2012r2. Thanks.