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We are looking for an IT field engineer to support primary schools in the East London area. This ongoing contract is paying between * £17 per hour (ltd or umbrella), £13ph (PAYE) negotiable on experience. Duties as ICT Technician will include user support, general maintenance, installing software, updating records, managing and maintaining school email accounts, installing/ reinstalling hardware and software and providing assistance with equipment. You need to be someone who enjoys and thrives with direct customer contact and be customer centric Someone with windows 10 desktop, server admin, whiteboard/smartboard, VLE, SIMS, DNS, DHCP and outlook experience would be an excellent candidate, it is essential to have CC4 experience and G suite (google apps for education) Please submit CV’s to [email protected]

Hello, I'm trying to find a current MSI file for chrome so that I can create a package and push it out over CC4. There's got to be an easier way surely? the last time chrome was pushed out through MSI was version 75.0.3770.100.0 - is there a way of creating a package that auto-updates or is that wishful thinking? Worst case scenario where can I find an MSI file now for Chrome as it seems to push to an application file or to Chrome enterprise, which I am also curious as to how that would work with cc4? Any help would be appreciated greatly as I fear I am going insane lol.

Hi All, we're doing a project to move our workstations off of RM and to vanilla Windows 10. When we started imaging it was fine as i could image a machine using MDT (windows 1703 was the ISO. and then if a user required local admin access i simply added them to the biult in administrators group and all was well. I've updated the iso to windows 10 v1809 a few weeks back and the other day went to add a user as a local admin, we restarted the worksation and i had the user login but they were still not a local admin. In an rm network and cc4 imaged pc you would normally add the user in the management console to the pc a privileged user and restart the pc however the vanilla windows way of adding a local admin seemed to work on a v1703 windows vanilla laptop the other day. does anyone know what this might be? i would just use 1703 however it has that ridiculour problem where users logins stall half way through with a black screen. this is why we moved to the 1809 version but have obviously now come up against this problem with adding local admin rights. I've have found that by removing the Staff User Type gpo from the domain user it gives them a little more access however in 1703 there was no need to remove a gpo etc. any help greatly appreciated.

Good morning, Happy Friday Everyone! The RM User Group museum are once again reaching out to ask for something that may well be hidden in them dark store cupboards. We are wondering if any early CC4 schools, have kept their installation media for CC4 Service Release 1 and 2? This is something we are having great difficulty obtaining, which even RM directly don't have these anymore. Service Release 1 consisted of: CC4 Service Release 1 Forest Root CD CC4 Service Release 1 Additional Server CD CC4 Service Release 1 Station Build Update DVD 1 CC4 Service Release 1 Station Build Update DVD 2 Service Release 2 consisted of: CC4 Service Release 2 Forest Root CD CC4 Service Release 2 Replica and Member Servers CD CC4 Service Release 2 Computer Build Update DVD 1 CC4 Service Release 2 Computer Build Update DVD 2 We would be more than grateful if anyone still has these and could donate us a digital copy for our museum. RM have been very kind in donating software updates and what they could grab from their archive, however some of the products where CD/DVD only, and the only ones that still exist are potentially still in store cupboards! Best regards James RM User Group

Hi all, I'm a very experienced programmer and low level software and hardware engineer, and know the unix and Mac world extremely well. I've coded OS's for firewalls and embedded platforms, but haven't really touched the windows world in many years and know very little about the big names in education for network management. My child's school is looking at some new support contracts as they will have no one technical on site soon and asked for some advice. I've just read the proposals and noticed the school has RM CC4 deployed. I tried to look up more information about it but it isn't even advertised at RM anymore, and I'm seeing a lot of posts about it going back to 2010 and earlier. From what I understand it sits on top of windows and tries to dumb down device and build management etc? I suspect the current support with RM for CC4 is expired or expiring soon. Can someone give me a quick primer on the state of CC4 right now? Is it legacy? What is RM's current replacement, and what is the best replacement in the market if not sticking with RM? They are also using RM Unify for single sign on. Basically my concerns at this point are that they're going to get tied into a cheap looking manage-all support contract with one of these companies, who is then going to up sell them a whole refurb. Not only that but any support issues will get offloaded to each suppliers support contracts, and support there may not even be in place. The school, in trying to get one company to look after everything, may end up in a bigger mess and more unforseen costs. I'd prefer to put some time, and perhaps donate money, to manage migrating to a complete and current system, and incorporate any support included, into a complete support plan, or possibly even hire a full time person to support in house. It's very early in the process and I don't have all the information at hand, but I'd like to go in as prepared as possible, so any insight you may have would be really helpful. My instinct is to rip out CC4 and migrate to vanilla windows. Donate a couple of high end servers and whatever else is required, and outsource the management to a third party company in the education support domain. Then the school can focus costs on licences for any software they actually need, and going forward almost any support company could bid year on year for the contract. (I'm going on a lot of assumptions right now though)

After much speculation, RM have today announced the End of Life date for CC4 as October 14th 2025. Along with this announcement, they revealed that they are working on the "development of a cutting-edge platform poised to succeed CC4"... Personally i do not expect this to be much more than a continuation from their existing Vanilla offerings. I highly doubt they will develop a product as complex as CC3 and 4 was for its day. Expect more info in September and they say that scheduling installations will begin in November... Lets just hope its smoother than CC4 was when it first launched Embracing the Future of School Networks (rm.com)

Hi All, Now this one may have been asked before, but I couldn't find it from searching. The Secondary school I work for is looking at Airserver for our staff iPads. I've finally got it working with our terrible wireless network and it connects and mirrors fine. The problem I've got is that, how do you push out Airserver and have the package name the computer according to the Computer name and set a password? We will be deploying this on our current CC4 network but will eventually have it running on our Vanilla network (once we have moved across to it) Or, do I have to go around manually installing it to all teaching machines? :/ Thanks in advance!

Hi Guys, I have recently updated the CC4 network too "CC4UPD133" with "CC4DRV087" for the new laptops we have just purchased "Toshiba Satellite Pro R50-B-12U" and when I come to use the name image I get a message on the new laptops saying "RMR: A disk read error occurred Press Ctrl+Alt+Del to restart" has anyone else come across this issue with these laptops? and if so does anyone have a fix?

I currently have 2* 6 month contracts to support CC3 networked secondary schools in North London. If anyone is free immediately or will soon be, and you have a copy of a CRB valid within the last 3 years and have experience of cc3 or cc4 please give me a call or drop me a PM About £100-120 per day dependent on experience If you recommend someone I then place in this role I will pay a commission

Hi We are having major problems with our web filter / firewall run by the council. I need to urgently add a trusted site for all users on our site. Does anyone know how to do this in the RMMC? Thanks Tom

Hi There! We're currently running on a CC4 Network here and we're considering our options. Just wondering if CC4 is able to manage Windows tablets and if they do, to what extent? Thanks for your time Geraint.

Does anybody know of a free online alternative to OpenCart. The head of ICT asked us to look into App Inventor. Although we are working on it she has decided in the mean time she would like to use OpenCart. However looking at the OpenCart installation process looks like it may also have its own difficulties. Has anybody managed to get OpenCart working on a RM CC4 network or know of any alternatives.

Just working on the 3year dev plan, and we just thought we best factor in cc4. I wouldn't mind knowing how it is going for you all so i can decide when to plan this for. cheers in advance!

Morning, I want to implement a Server 2008 RDS into our network, and would like to know if anyone has any ideas / suggestions / help they would like to offer? I want to host 30 Desktops, It will be internal use only for now, We have an existing RM CC4 network (Server 2003) and getting it to integrate with this is my biggest worry! I was thinking along the lines of... Buy server + CALS, Join Existing Domain, Setup RDS.. any input much appriciated! Chris

Right, let me start by saying hello! I have been a reader of Edugeek for a few weeks now but haven't made the leap into contributing anything yet... mostly because everyone seems so much more knowledgeable than me! So, let me pick your brains and tell you about my situation - hopefully the great intellect that is Edugeek can give me some advice! I work in a primary school in Kent (430 pupils) that would be considered by most other primary schools (maybe secondary too!) to be spoiled rotten when it comes to ICT provisions... and we are. Money is no object! Example: If you went to BETT and saw the 3D imaging setup in the RM 'Futures' presentation then you would have seen the 12 grand model. Our head has a vision that the school will be a leader in primary school ICT... and is putting in an order for the 6 metre screen at a whopping 18 thousand pounds... Ouch. But I am not hear to discuss the educational merit of a 3D PowerPoint presentation... I am here to discuss how BEST to spend around 20-25 thousand pounds on a brand new "future-proof" network capable of supporting a wireless device for every child into the next 3 years. We currently run a 4 year old RM CC3 network that is crippled by an ageing server and wireless network running on PC World bought D-link access points. One in each classroom... 30 laptops attempting to run off one AP... It doesn't take a genius to realise that we were going to run into problems - I'm new to the school by the way, so this was done before my time Essentially the head has said - "rip it out and start again, here's the money..." This is what we have now: - 1 server running a CC3 Curriculum and an Admin network - 20 wired classroom and office desktops - 175ish wireless devices ( including 15 x Pupil Asus minibooks, 90 x Pupil Fujitsu-Siemens laptops, 20 x Pupil RM Laptops, 20 x Staff RM Laptops and my personal favourites 30 x Nintendo DS' and a Nintendo Wii ) - Told you we were spoiled... - A wireless network of 16 D-Link Access Points (unmanaged) The network is failing - painfully slow - because it isn't geared up for wireless access, so I want this to be the focus of our new network. I've had two quotes for a full install, one from a company supplying a Ranger server the other an upgrade to CC4 from RM. However, when I spoke to both companies they seemed very wary about a wireless solution - The Ranger company advised us to build a new building and put a wired computer suite in! Now, as you can see from our current wireless requirements and vision, that isn't going to happen! I am totally new to large-scale networks and would love to hear what other suggestions people have. My main questions: - What alternatives are there to Ranger and CC4? We have no in-house tech support and only one independent contracted technician that comes in two mornings a week. I would love to know if there were any other managed solutions I could consider? - Is a vanilla install an option without in-house support? Does anyone have any experience of external contracted network support? - What wireless solutions are there out there? (I've heard good things about Aruba?) - Is it simply a case of looking in the Yellow pages and ringing up some network installation companies and picking their brains or is there somewhere I can go for education specialist installs/discounts? Sorry for my massive ramble, if you haven't given up reading yet I would love some help on this one! Thanks again! Russell

Hi Folks I have a RM CC4 network here and I would like to place a couple of shortcuts on the desktop. Has anyone managed to find a workaround for this?

It is bit long but maybe, just maybe someone knows the answer. I am new learning IT technician in big primary school. This is my 3rd wee on the job. Previous guy was much more knowledgeable then myself and build whole network with help of support company. I am now trying not to ruin what he has done and build on it. We are still on Windows 2008 server and windows 7 desktop with RM management. I have never used RM so it’s all new to me. Problem I have is with a user. PC gave up the ghost. I have taken it away and established that HDD is dead. Found spare PC, rebuild it following instructions from my support guy and was happy with it. Until… I logged user in and that’s when problems started. They couldn’t use outlook. Error we were getting was that outlook can’t connect to the Exchange server. After few hours of trying find the issue I gave up and rebuild it again. No luck. This is what happens when user logs in: - All mappings are fine - Users’ desktop not coming through - User can’t see all programs. There are just few random programs like 2simple and few others, no Office - Internet is working fine - When user logs off they get error message: Your roaming user profile was not completely synchronized. See the event log for details or contact administration. - User is logged in on 2 different machines and is working fine. Any new PC that hasn’t got her profile already coming up with above problems Event viewer error says: Windows cannot copy profile from C:\Users\ldalton.301 to \\njs-sr-01\RMNonTeacherProfiles\ldalton.301.V2, you do not have enough disk space. And Windows cannot copy profile from C:\Users\ldalton.301 to \\njs-sr-01\RMNonTeacherProfiles\ldalton.301.V2, you do not have enough disk space. Steps I took so far: Makes sure she's not logged in one any PC Open system properties and go to the advanced tab Click on user profile settings button Delete her profile from the list Delete any old profiles that still exist in the C:\users directory Reset her profile on the RMMC, log her back in and test Outlook I also deleted user with regedit. Dose this makes sense to anyone? Thank you, M