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JAGS (James Allen's Girls' School) are looking for an IT Systems Engineer - JAGS, East Dulwich - £50-60k DOE - Closes 11/09/23 Vacancies - James Allen's Girls' School (jags.org.uk) Advert-IT-SYSTEMS-ENGINEER.pdf (jags.org.uk) Candidate-Pack-IT-SYSTEMS-ENGINEER.pdf (jags.org.uk) Lots of exciting times ahead! Any questions, get in touch. [email protected]

Kings' School Winchester - For further information please see Support Vacancies We are looking for an enthusiastic and reliable IT Services Technician to join our excellent School IT Services team from June 2023. You will assist the IT Services Manager with the administration and management of the school’s IT service delivery and the delivery of timely IT support.Staff can undertake additional paid morning, lunch and after school duties. We offer 24 days annual leave + bank holidays during first 5 years service, increasing to 27 days + bank holidays after 5 years service. Job purpose, including main duties and responsibilities: · To resolve raised tickets effectively, in good time and with details of what is being done to resolve the issue/problem. · Maintain school MFDs and printers, routine checks for toner (waste) levels and paper. · To collect empty toner and liaise with our approved recycling provider. · To maintain a stock level of MFD staples. · To ensure computers / laptops are operational and functional, checking for missing keyboards/mice, any damaged equipment. · To assist in the set-up, configuration and installation of new IT equipment. · To maintain classroom audio setups, interactive display screens and laptop docking stations. · To manage the daily loaning out of IT equipment to staff and students, such as student loan laptops and recording these loans. · To assist staff and students with password resets. · To assist staff and students with any online resource access. · To maintain and update the IT asset register and apply school asset tags to any new IT equipment. · To maintain our stock level of peripherals, such as keyboards, mice and headphones. · To assist with hall assemblies where projector and sound setup is required. · To arrange collection of end-of-life IT equipment with our approved recycling provider. · To maintain several laptop trolleys located around the school and ensure these are being charged correctly.

Hi, We are looking for an enthusiastic IT Technician to join the team. Job spec and details can be found in the link below. Nescot | IT Technician

We are looking to recruit an enthusiastic and dedicated IT professional to join our IT department which is committed to providing the best possible support for our staff and students at the school. For more information click here This is a great opportunity for an individual who: Has a passionate for IT; Has excellent troubleshooting skills and enjoys problem solving; Enjoys providing people with guidance on IT matters; Has a willingness to learn and develop new skills; Has an aptitude for fixing hardware, software and investigating IT problems; Has good interpersonal skills and enjoys working as part of a team. The post is for 37 hours per week. It attracts a Grade 5 (Points 5 - 7) with a salary of £18,795 – £19,554 (depending on experience). The position comes with 24 days’ of annual leave in addition to Bank Holidays and membership of a comprehensive Healthcare Benefits Plan. Visits to the school prior to interview are warmly welcomed. To arrange a visit or if you would like more information about the role, please contact Kartik Raturi, Head of IT Services, at: [email protected] or on 01865 755 274

APT&C Grade 4, salary points 4-6 £18,426 - £19,171 37 hours per week, term-time plus one INSET day Pro-rata salary £15,590 - £16,221 Closes 9am on Mon 28th October 2019 We wish to appoint a committed, highly skilled and forward-thinking ICT Technician to work within the ICT Support Team. This is a fantastic opportunity to work in a school which has a long tradition of being at the forefront in its use of digital technologies and is now a Microsoft Training Academy, one of only six worldwide. The successful candidate will be a well organised, proactive and positive person, who is approachable with a calm professional manner. You need to be able to communicate effectively with both pupils and staff. On a day-to-day basis you will be responsible for the running of the ICT support desk and any technical issues which arise, whilst supporting Windows 10 devices utilising the Microsoft 365 platform. Applicants should be enthusiastic, organised and be able to work on their own initiative as well as part of a dynamic team. Full details of this position will be posted here: Working at Ribblesdale | Ribblesdale High School Ribblesdale High School ICT Support The IT Support department at Ribblesdale aims to be an innovative, forward thinking team aiming to provide pupils and staff with the tools needed in order to move teaching and learning to outstanding. Introduction Working under the ICT Network Manager the department currently has two IT technicians, making a team of four with this appointment. The department is based in a centrally located IT Support area, to provide a customer friendly experience for staff and pupils. Microsoft Training Academy Ribblesdale is one of only a few schools worldwide designated as a Microsoft Training Academy. The aim of the Training Academy is to support and showcase the use of Windows technologies to support teaching and learning, not just within school, but at a local, national and international level. The ICT Support team is integral to supporting and developing this journey as a school. They must ensure that the systems in place are at the leading edge where appropriate and effectively support at all levels across the school. Facilities The department looks after a network of over a thousand computers. There are 4 dedicated ICT suites, each of which with over 25 computers. Each teacher also has their own Microsoft Surface, both for use in lessons and preparing work at home using remote access technologies. These mobile devices make use of the school’s campus wide wireless network. Each teaching room is fitted with wireless WiDi projectors allowing staff to present from their Microsoft Surface Pro from anywhere in the room for immersive learning. Infrastructure The network runs on Windows and heavily utilizes Hyper-V virtualisation. There are two server rooms on the multi-building campus with fibre connections to each of the different buildings. A dedicated Storage Area Network is used to improve efficiency and speed of file storage and create a HA Hyper-V Cluster. The school also heavily utilises the Microsoft 365 platform for both in-class teaching, school collaboration and management of the school’s growing one-to-one scheme. This is enabled by the school’s dedicated 1Gbps Leased Line. One-to-one devices The support department is in the process of implementing a fourth year rollout of Windows one-to-one devices to pupils, which is supported via a parent donation scheme. These devices support what goes on across the school, allowing pupils to have access to anytime anywhere learning, meeting their individual needs. These devices are fully Cloud managed with Microsoft Intune. Future Plans The school is passionate about utilising new technologies to enhance teaching and learning both within the classroom and beyond. The department provides a wide range and variety of support ranging from day-to-day problem solving, website and portal development, through to the implementation and showcasing of leading edge technologies. The Microsoft Training Academy at Ribblesdale will continue to grow exponentially. The ICT Support team will form an integral part and will be expected to maintain and develop the systems across school to support the future journey.

I'd like to know what IT departments and Technicians believe is the hardest thing to manage when it comes to looking after lots of devices within a school or group of schools. is it making sure the devices are all plugged in and charged ready for class? Is it having to fix broken screens and keys on the devices? Is it being told theirs a problem with the devices at a time when the devices are actually needed?

https://www.trinitynewbury.org/vacancies We are seeking to appoint an enthusiastic and committed IT Technician who will play a key role in the IT Support Team, providing a wide range of support to staff and students across the Newbury Academy Trust schools. The successful applicant will be a team player with a positive approach, excellent customer service skills and a can-do attitude. You will have a good knowledge of Microsoft systems, particularly Windows 7/10 and Office/Office 365, as well as a broad knowledge of computer hardware, basic familiarity of networking and a logical approach to problem-solving. Duties will include: support and use of Windows 7 and 10; support and use of Mac OS X and iOS; support and use of Microsoft Office 2016; Office 365 administration; Active Directory administration; PC maintenance, upgrades, fault finding and repair; peripheral device fault finding, e.g. projectors and speakers; website and VLE maintenance and providing technical support and advice to staff and students. If you feel that you have the experience and enthusiasm for this role we would like to hear from you. Application is by application form and supporting letter outlining your skills and experience to Mrs C Wilson, Executive Headteacher, the former to include the names and addresses of two appropriate referees. Further details can be obtained from Mrs Conway on 01635 510500, by email to [email protected] or visit the school’s website www.trinitynewbury.org. Applications for part time/ term time working can be considered, please make this clear at the point of application if you are interested in this option. For an informal conversation about the role please contact David Branston, IT Network Manager, on 01635 510500.

Performing Arts Technician £18,000 - £19,000 Haywards Heath, West Sussex Full-time Ardingly College are seeking to recruit an experienced and knowledgeable Performing Arts Technician. The role will involve coordinating and maintaining all Drama and Music spaces, ensuring that all technical requirements are fulfilled. The post holder will be responsible for the coordinating and managing of all Performing Arts events set up across the College. We are looking for candidates who have technical Performing Arts experience, and an active interest in all aspects of audio visual, lighting and sound equipment use. The successful candidate will have excellent organisational, communication and time management skills. Strong technical competence and the ability to work flexibly to meet the needs of the role are essential. The hours are 40 hours per week, for 40 weeks per year (term time only, plus an additional six weeks). Flexibility in working hours will be required to meet the students’ needs and fulfil the needs of any Performing Arts events taking place. This will include occasional evening and weekend work. The salary is circa £18,000 - £19,000 per annum, including 5.8 weeks’ holiday pay. The College offers a wide range of benefits including pension, private health insurance, sports and leisure facilities, school fee remission and salary sacrifice schemes. For further information and to apply, please visit www.ardingly.com/Vacancies Closing date: Wednesday 15th May 2019, although applications may be considered upon receipt. Expected interview date: w/c 20th May 2019. Ardingly College is an independent co-educational boarding and day school for boys and girls aged 2-18, a member of the HMC and a school of the Woodard Corporation. We are committed to safeguarding and promoting the welfare of children. All employees are required to undertake child protection screening appropriate to the post including enhanced DBS checks.

Brigshaw High School are looking to employ a Lead ICT Technician. The role includes leading second line technical support and prioritisation of tasks, ordering of materials and working with staff and pupils to demonstrate equipment and systems as appropriate. In return we can offer a welcoming and supportive environment; an excellent network of schools within the Brigshaw Learning Partnership and a friendly, close-kit community. Closing date: Friday 11th March 2022 at 9am https://brigshaw.com/vacancies/

Job descriptionNJC Grade 4 Points 7-11 Actual Salary £18,530 - £20,057 per annum 37 hours per week / 42 weeks per year (Term time plus four weeks) Please note that CVs are not accepted for this role, please visit our website to apply for this role, under vacancies to download an application form. www.weaversacademy.org.uk Overall aim to support the Governors, Principal and teaching staff in their aim to improve student achievement by providing a positive learning environment. To be a team member undertaking duties as required to meet the needs of the school and the team. The ICT Technician supports the Network Manager to ensure that the school’s ICT network operates effectively and efficiently to support the maintenance and development of the school’s ICT resources About our School: Underpinning our vision - ‘striving for success by focusing on learning’ – the school has pursued a rigorous and continuous programme of educational improvement. As a result, curriculum planning, teaching strategies and assessment techniques have advanced and driven student progress. Work that the school has done to further improve behaviour and attendance has resulted in students becoming increasingly ambitious for their futures. Our unique Knowledge Connected approach teaches students to analyse and understand their curriculum of study through the application of six key concepts, encouraging them to identify and solve problems in practical and creative ways that give them a sense that they can have an impact on the world around them. We were delighted to have been awarded a ‘good’ judgement from Ofsted in May 2017. However, we are not complacent and want to achieve much more for our students and to build on the school’s strengths. We seek to appoint an ambitious, creative, committed and energetic colleague to be a key contributor to the achievement of this goal. For further information and an application form please visit our website: www.weaversacademy.org.uk Closing date for applications is 12.00 noon on Monday 17th January 2022 Early applications are encouraged as we will review applications as we receive them; and applicants may be contacted before the closing date. Interview date is to be confirmed. Creative Education Trust is committed to safeguarding and promoting the welfare of our children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to undertake relevant safeguarding checks in line with Government safer recruitment guidelines. Application deadline: 17/01/2022

Cathedral Schools Trust is seeking an enthusiastic and highly skilled ICT technician to join a dynamic and proactive ICT team. You will be based at designated sites for the Trust working with the Site ICT Technical lead and Trust ICT Director, ICT team as well as independently. You will need to be flexible to work across multiple school sites in Bristol. You will be providing remote and face to face technical support in line with the Trust's ICT support service to allow the effective use of ICT by both staff and students. You will also provide advice and training to improve both their understanding of ICT and their experience of its use. This means that you will need to be able to clearly communicate technical issues to non-specialists and be able to guide staff and students through steps needed to resolve issues. The successful candidate will have proven experience in an IT environment, with hands on experience of server maintenance, repair and recovery, as well as a detailed understanding of Windows networks/servers (AD, DHCP, DNS, Group Policy, etc.) and the majority of desktop applications, Microsoft Office, Adobe. For further information please refer to the detailed job description and person specification. Please apply through the CST website on: https://ce0465li.webitrent.com/ce0465li_webrecruitment/wrd/run/ETREC107GF.open?VACANCY_ID=0139412QWM&WVID=4534950bp4&LANG=USA If you have any questions, please don't hesitate to contact the CST recruitment team on [email protected] Closing date for applications: Sunday 23rd January 2022, midnight Interviews: Tuesday 1st February 2022 (remote); possibly with 2nd interviews on Wednesday 2nd February 2022 (face to face) Cathedral Schools Trust is an equal opportunities employer and recognises the strength in diversity. Our schools have a wide range of cultural, socio economic and religious influences and we use this to ensure that we broaden our understanding of each other and the world. Applications are welcome from all suitably qualified candidates regardless of race, colour, nationality, ethnic or national origin, religion or religious belief, sex or sexual orientation, gender reassignment, disability or age, and maternity, marital or civil partner status. We particularly encourage applications from under-represented groups. **APPROVED** CST ICT Technician job description January 2022.docx.pdf CST ICT Technician Person spec January 2022.pdf

Burconix Ltd are working in partnership with a large secondary school based in Grantham, Lincolnshire. The post-holder will proactively oversee the day-to-day operation of on-site network services. Additional support will be provided by a remote team of support engineers so that we can provide an efficient, effective and flexible response to the needs of users. Skills and experience required to apply: * Experience of working in an IT Support role. * Experience of working in an Education setting - highly desirable. * Good knowledge of the support, operation and maintenance of a Windows 10 environment. * Clear, confident and professional in all communication with other members of the school community. * Is flexible, able to work under pressure and proactively, both independently and as part of a team. * Is able to support the management of projects relating to the implementation of new software and/or hardware. * Can manage and oversee the IT Helpdesk using Helpdesk management software. Apply online at https://portal.burconix.com/website/jobs/kgra21 Safeguarding Children Burconix Ltd is committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. Disclosure level: Enhanced English Duty This role is covered under part 7 of the Immigration Act 2016 and therefore the ability to speak fluent spoken English is an essential requirement for this role. **APPROVED**

I've taken on the ICT Manager role, so my previous position of Senior IT Technician is now being advertised. This is a great opportunity to work in an large, outstanding school, with lots of exciting projects on the horizon. If you'd like an informal chat about the role, feel free to DM me. Job Description Person Spec For the full applicant info pack or to apply, please see here https://www.tes.com/jobs/vacancy/senior-it-technician-oxfordshire-1509824 Senior IT Technician, The Cherwell School, Oxford Permanent Position 37 hours per week; all year round Annual Leave: 29 days per annum (plus bank holidays) Salary Grade 9: £27,741 - £30,451 per annum Start Date: As soon as possible The Cherwell School is a successful comprehensive school in Oxford, rated ‘Outstanding’ by Ofsted. We are looking to recruit a Senior IT Technician to support staff and students in their use of ICT equipment, providing second level in-school support for complex requests. We are looking for an enthusiastic colleague who has a flexible and positive approach and who enjoys working in a team. Key Responsibilities Day to day management of Cherwell’s core infrastructure, services and data to ensure the availability of a fully operational IT network throughout the school Provide second line support for more complex requests and issues, performing diagnosis procedures on hardware, peripherals and applications and liaising with 3rd parties as required Assist the Network Manager with business-as-usual projects and to take a lead in resolving infrastructure related issues Act as the Network Manager in their absence General Tasks Assist in managing the IT helpdesk system correctly and respond to requests Create and maintain documentation of all IT systems Give appropriate level of advice on compatibility of hardware and software Maintain the schools IT Asset register and carry out regular checks Manage the school’s Google Workspace and Office 365 environments Building and testing software packages for deployment over the network Ensure IT changes are managed in a structured way and documented To keep abreast of developments in technology and their application for education Liaise effectively with staff to provide a solution to their requirements Perform advanced diagnosis of faults on computers, network hardware, peripherals and applications Train groups of staff as appropriate Assist in the design, implementation and management of a comprehensive Disaster Recovery Plan Liaise with vendors to discuss requirements and negotiate on purchases Development of scripts and processes to increase productivity within the IT Department Infrastructure General management of all infrastructure (updates / patches, maintenance tasks,monitoring). This includes, but is not limited to: Servers, both Virtual and Physical Firewalls Switches / Routers Access Points [*]Maintaining a high level of network security by monitoring new CVE’s and applying patches when released [*]Working with the network manager to design and implement new network infrastructure to meet the schools requirements [*]Leading the commissioning and decommissioning of servers and services, as required [*]Maintain the backup and disaster recovery processes of all systems

Contract: Permanent - 37 hours per week Mon - Fri, 52 week per year Salary: Between £19,000 - £21,000 per annum plus excellent benefits We're looking for passionate techies - whether you've studied tech, got tech knowledge or simply want to get a start in the industry. We love to invest in our own talent and some of our senior managers started in this exact role! What's the job like? As an IT Technician at Herts for Learning you become part of the school family, travelling to school sites providing hands-on support to solve IT issues and building trusted relationships During school holidays you’ll join one of our installation teams, visiting school sites to assist with the installation of new school networks, WiFi or Cloud solutions, and the enrollment of new devices and applications for schools You’ll get the right support to help you perfect your customer service skills to a professional level and you’ll be delighted at the feedback you receive from our schools What we need from you: A genuine passion for technology - you should demonstrate this on your CV. What have you done in your spare time, as well as your qualifications/knowledge? Have you done any free online training? Have you built a website? Do you support family and friends with their IT issues? Some experience of Windows operating systems up to and including Windows 10/Server 2016, Antivirus software, Wireless technologies, Apple iOS, Office365 Enthusiasm and willingness to learn lots of new skills and technologies A reliable car is essential and you must be located within 20 miles of central Hertfordshire A positive attitude and a passion for helping people We will consider applications from a non-technical background if you show aptitude, passion and enthusiasm for learning technology skills. What's in store? A comprehensive induction programme to prepare you for your role, with training provided by accredited coaches helping you to learn all things technology related for schools After your training, working at our school customer sites across Hertfordshire with the full support of a team of experts so that you are never left to face challenges on your own An environment where you are continually learning and challenging yourself technically to fulfill your potential, whether that be as a Technical Account Manager, Technical Architect, Cloud Solution Expert or EdTech Advisor Here are a few of the perks: 28 days paid annual leave (rising to 31 days after 5 years’ service) Industry-recognised qualifications to boost your employability and promotability Travel mileage allowance 10% employer contributory pension scheme HFL Reward Scheme, providing discount on hundreds of retailers for fashion, travel, electronics and much more For more information about the role and the perks, check out the attached Job Outline and visit the HFL Education website. Entry Level Information Technology Technician - Job Outline 2022: Entry Level IT Technician - Job Outline 2022.pdf To apply, email a detailed CV, and a Cover letter, explaining how you meet the requirements of the job outline to [email protected] This job advert may close as soon as sufficient applications have been received. To make sure you don’t miss out on this great opportunity, please submit your application as soon as you can. Please note interviews will be held remotely. HFL is committed to being an equal opportunities employer. We insist on the equal treatment of all current and prospective colleagues and will never condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. HFL is also equally committed to becoming an anti-racist organisation and we encourage you to view our Anti-racist position statement which gives clarity on our anti-racist stance. In our relentless efforts to be an anti-racist organisation, we recognise the negative impacts of under representation and lack of diversity in our organisation, our education system and in all aspects of our society. Therefore, for recruitment into any HFL post, where we have 2 or more candidates of equal merit, candidates with protected characteristics will be given advantage over candidates without such characteristics. This is sometimes referred to as a ‘tie-breaker’ and is referred to as ‘positive action’ in the Equality Act 2010. To help us meet our high standards and aspirations of a fully diverse and inclusive workplace, we strongly encourage suitably qualified applicants from all backgrounds to apply and to join us. **APPROVED**

Here at KGS, our IT department is primarily responsible for the maintenance and first line support of the IT resources provided to the staff and students, ensuring the smooth operation of devices and services and assisting with AV support at events. We are now looking to expand our team and bring on board IT Technicians who can utilise the school’s online ServiceDesk tools to prioritise and respond to requests for support throughout the school day and during some evening events. Working alongside the current Network Manager and IT Technician and reporting to the Director of IT, we are interested in applications from individuals who can demonstrate a good level of technical competence to troubleshoot problems, communicate solutions effectively and provide hardware and software maintenance on a variety of devices. The successful applicant will ideally possess demonstrable experience of managing many users, ideally within a Service Desk environment and will possess a good understanding of Internet technologies. You will be able to work to deadlines, work well as part of a team and be confident providing lesson support for Computing and Computer Science lessons as required. The roles are offered on fulltime permanent contracts working 40 hours per week, 52 weeks per year. The core hours of the role cover the school day which is 8.15am until 3.45pm but there may be some flexibility on hours available either side of this. Some events and IT maintenance will take place outside these hours so some paid overtime will be available. We can consider part time applications. Please include your preference in your covering letter. A competitive salary and benefits package is also on offer for these roles. The closing date for application is Friday, 7th October 2022. Link to apply - IT Support Technician - Eteach Kingston Grammar School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS). IT Support Technician Job Description Sept 2022.docx IT Support Technician Person Specification Sept 2022.docx

FULL TIME: 37 hours per week All year round Required: As soon as possible Pay scale: £25 419 - £30 095 per annum SCP 6 - SO1 (depending on experience) The Principal and Governors of this highly successful, oversubscribed 11-16 college are seeking to appoint an IT Senior Support Technician. This individual will be responsible for supporting a wide range of hardware and software solutions within the teaching and learning environments. Duties include planning and assisting with projects, and providing support to staff and students. Fault finding and resolution. We are looking for an individual who: Is able to work on his/her/their own initiative; Demonstrate practical knowledge and problem solving strategies; Has high quality inter-personal skills; Has sensitivity to the different levels of expertise of users; Keeps abreast of new developments in software and hardware by means of training, conferences, seminars, courses, etc. If you would like to be considered to join Team UCC we will need: An application form; A letter of application, to the Principal Ben Solly, in which you should identify how your skills and experiences will enable you to succeed at UCC. Completed applications should be sent to Mariia Donets (HR & Payroll Officer) via email. [email protected] College and the application form can be found on our website: https://www.uppinghamcollege.org.uk/page/?title=Support+Staff+Opportunities&pid=313 Closing Date: 11.07, Mon, 9 a.m. The College is committed to safeguarding and promoting the welfare of children and all posts are subject to DBS checks. Job purpose To be responsible for supporting a wide range of hardware and software solutions within the teaching and learning environments. Duties include planning and assisting with projects, and providing support to staff and students. Fault finding and resolution. The postholder provide support as required to: Other members of the support and teaching staff. Personal characteristics: The postholder must be a role model to students and colleagues, and consistently embody the College values of Kindness, Respect and Honesty, alongside the following key personal characteristics: Integrity Positivity Self-awareness Empathy Resilience The IT Senior Support Technician must also be: Accurate Analytical Self-motivated Solution focussed Organised Reliable Generic responsibilities for this post: UCC staff expectations: Consistently demonstrate the UCC core values Respect, Honesty and Kindness; Demonstrate a positive, ‘can-do’ attitude; Through your work in the department and the wider school, contribute towards establishing the conditions in which everyone at UCC can thrive; Take professional pride in performing all aspects of your role to a consistently high standard; Follow all UCC policies accurately; Keep ICT skills updated to ensure effective use of technology; Demonstrate commitment to own professional development; Undertake and participate in training, coaching and general guidance with/for other staff; The post holder may be required to perform any other reasonable tasks commensurate with the grade of the post; The Principal may allocate additional responsibilities to this job description, in consultation with the post holder and in line with the UCC Workload and Wellbeing Charter. Safeguarding: To uphold the College’s Staff Code of Conduct and policies in respect of child protection and safeguarding matters Collaborating with colleagues: Promote a creative and collaborative working environment Create, maintain and enhance effective relationships Ensure a working environment which pays due regard to health and safety requirements Specific responsibilities for this post: Deputise in the absence of the IT Manager on all related ITS matters; Provide support and direction to the ITS Team members; Install and test new software; Make software available to appropriate users; Identify and install essential software patches; Ensure the antivirus software is installed, kept up to date and working properly on all stations; To maintain antivirus, firewall and content monitoring software; Provide relevant IT support in classrooms and across whole site; Check new computer equipment on arrival and install as appropriate; Maintain inventory records of all IT equipment within the college; Keep a log of all technical faults by use of helpdesk software; Assist the IT Manager in the deployment of technology solutions around the college; Liaise with external suppliers for the repair of equipment under warranty or maintenance contract; Liaise with third party support agencies to resolve faults in a timely manner; Be aware of and comply with policies and procedures relating to child protection, health and safety, security, confidentiality and data protection, reporting all concerns to the appropriate person; Setup, maintain and remove user accounts as appropriate; Deputise in the absence of the IT Manager on all related ITS matters; Carry out routine checks; Perform preventative maintenance across the college; Be familiar with the network infrastructure; Follow recommended policies and procedures; To maintain/update the system software; Involvement in system development; Setup of accounts, laptops, computers to facilitate exams and online testing; Monitor and place orders for consumables as appropriate; To support users with updating and maintaining the UCC website. System Development Identify areas of the network that would benefit from updating/upgrading or replacing equipment/software or infrastructure. Investigate, assess and plan for improved provision of IT services. Fault finding and resolution To fault find and troubleshoot IT related issues to a point where the issue is resolved. Keep any users involved updated with current situation/progress regarding issue. If necessary discuss with other members of department. where required contact third party support providers or suppliers to secure a suitable solution to the issue. System Security Antivirus Support the IT Manager to update, maintain and monitor antivirus software. Keep up to date with development and news reports of issues regarding computer viruses, malware and malicious attacks. Station Build Prepare and build workstations to the required locations on the network. Ensure all relevant security software and settings are in place together with appropriate software for the purpose and location of the workstation. Allocate required printers. Test and install in relevant location, paying attention to cable management and ergonomic positioning for end user. Hardware Maintenance Setup, maintain, repair and upgrade workstations as necessary. Ensure all IT related equipment on site is in good condition and suitable for use. Liaise with third party support agencies where necessary. User Accounts Create new user accounts for students and staff as appropriate to their use. Add users to appropriate groups, including mail groups. Ensure that only appropriate permissions are allocated. Make sure that staff have appropriate access to the MIS and other required software. Setup 365 emails access and apply/modify permissions accordingly. Add user to Pcounter and allocate print credits. Setup staff members on helpdesk software. If appropriate build and provide laptops for staff members. Amend, reset and maintain user accounts as required. Monitor disk usage and student content. Smart Devices Setup devices as appropriate. Allow/Block devices on the wireless network as necessary. Maintain access permissions to only relevant and current users. Assist users where necessary to access/ transfer content. Exams Liaise with Exams Officer regarding any computer based or online exams. Read and apply any instructions supplied by the appropriate exam board on how the exams should be setup and run. Create exam logins with required access/restrictions to programs/data/internet etc. Ensure necessary files are made available to appropriate exam logins. Provide the Exams Officer with usernames and passwords as required. Assist the exams officer with the running of online exams. Provide any necessary support to the exams officer, invigilators and students. Make sure that all data is collected in the appropriate manner and is stored securely and safely. Provide data if necessary on appropriate media for the exams officer to send to the examining board. Ensure data is backed up in case of loss or review. Supplies/Consumables Ensure that a reasonable supply of IT related consumables are available on site at all times. This will include printer toner cartridges for all models of printer in the college. Also, items for the ITS department such as mice, keyboards, computer parts etc. will be checked and orders placed as necessary. To undertake work and other duties as delegated by the IT Manager which are associated with the smooth running of the ITS Helpdesk and related areas. Data Protection Respond to data requests/breaches as appropriate in accordance with current legislation and college policies. Work with staff to ensure that data processing is appropriate and secure. The duties and responsibilities detailed within the job description should be supplemented by those accountabilities, roles and responsibilities common to all members of Uppingham Community College. Qualifications: Essential: Educated to degree level or extensive industry experience Experience: 3+ years in IT support; Relevant and up to date experience of the IT industry; Understanding of DHCP & DNS; Be able to install, test, patch and make software available to others; Ability to use Microsoft products (including server products); Ability to follow and document procedures; Ability to help users and troubleshoot daily tasks; Evidence of supporting professional development; Knowledge of VMware; Knowledge of server 2008R2/ 2012R2/ 2016/ 2019; Knowledge of device deployment and management via Microsoft Intune. Desirable: Knowledge of Azure and Office365; Management and implementation of cloud based services; Relevant and up to date experience of the IT industry. Personal Competencies: To be able to work on his/her own initiative; Demonstrate practical knowledge and problem solving strategies; Have high quality inter-personal skills; Have sensitivity to the different levels of expertise of users; Keep abreast of new developments in software and hardware by means of training, conferences, seminars, courses etc. Job Type: Full-time Salary: £25,419.00-£30,095.00 per year

FULL TIME – ICT TECHNICIAN 37 Hours per week term time + 5 days inset + 5 days to be agreed Hours – 7.45am – 4.00pm (Mon – Thursday) 7.45am – 3.30pm (Friday) Grade 4 scp 13-17 (£15941 - £17372 pro rata) To support the use of ICT, maintain ICT software, hardware and related equipment to ensure learning outcomes are maximised. Further details and application forms are available by visiting our website at http://wchs.co/information/current-vacancies