Ravi_GreatFind

Excellent opportunity to join an independent school as their new IT Support Engineer based in the Watford / Harrow area. This role is perfect for someone who has a background in supplying IT support within an education environment. Responsibilities: ● Support all school staff and students with first and second-line support via the ticketing system and email/telephone enquiries. ● Maintaining the school's databases are operating at the highest standard. ● Provide installation, configuration, and support for networked PCs, laptops, and peripheral devices. ● Ensure that end-user hardware and software solutions are configured, installed, and tested. ● Technical support and set up of event equipment such as projectors, Interactive boards, lights and sound systems - working alongside the AV technician. Requirements/Experience: ● A minimum of two years experience working with IT systems. ● Experience in support and maintenance of Windows Server, including AD, GPO, DNS, DHCP ● Experience supporting and maintaining Windows 10 OS, Office 365 and using Audio-Visual equipment. Apply today or contact us. Come and see us at Bett 2022 at LONDON Excel - Register for our event at the Fox Excel on Thursday 24th and Friday 25th March from 2pm onwards. https://www.eventbrite.co.uk/e/bett-show-meet-greet-greatfind-recruitment-tickets-239907027377 Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email CV to - [email protected]

Fantastic opportunity to join a leading Independent school as their new Helpdesk Manager based in the Walton, Surrey area with an attractive salary of up to £35,000! This role comes with great benefits such as free lunch, life and personal accident insurance and more. Role Overview Your responsibility will be to oversee the day-to-day activities of Service Desk operations and ensure students and staff receive support when they need it. Additionally, you will also manage the IT support team, ensuring tickets are resolved promptly and serve as a first and second-line liaison for digital initiatives and projects. Responsibilities: ● Responsible for all service desk tickets, escalation requests, and asset management. ● Provide updates to management and customers regarding high profile critical or complex incidents as needed. ● To evaluate the level of customer satisfaction provided by the Service Desk by obtaining customer feedback. ● Keeping up with industry developments and driving innovation and change. ● Establish the Service Desk strategy to promote more efficient and faster resolution of incidents and requests and create a flexible and robust service. ● Assist the Network Manager in handling support requests escalated to that section. Essential Qualifications and Experience: ● Experience working in a similar role and within a school environment. ● Expertise in Microsoft Office applications. ● Strong knowledge of Active Directory and Exchange, Windows Server and client software. ● Ability to drive front-facing service changes forward and to analyse data effectively. ● Extensive management experience Person Specification: ● Be able to work independently and as part of a team. ● Leadership Skills ● Passion for IT ● Flexible ● Analytical thinking skills Apply today or contact us for addtional information. Come and see us at Bett 2022 at LONDON Excel - Register for our event at the Fox Excel on Thursday 24th and Friday 25th March from 2pm onwards. Register following the link below. https://www.eventbrite.co.uk/e/bett-show-meet-greet-greatfind-recruitment-tickets-239907027377 Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email CV to - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

This leading independent school is searching for a 2nd Line IT Technician to join their community and help provide technical support to students, teachers and school staff. This role is based in Banstead with an excellent salary of £32,000 + unbeatable benefits such as free lunches, life assurance and use of the school's leisure facilities! Role Overview Providing a wide range of technical support and troubleshooting assistance over the phone, via email, and in-person, you will be the first point of contact for IT Support within the school's community. Responsibilities: ● Respond to users' IT support inquiries and resolve them over the phone, via email or in person. ● Cover the 1st Line support Desk when required. ● Performing diagnostic tests to identify and resolve faults. ● Testing and evaluation of all new technology and applications before use. ● Maintaining accurate records of IT service desk requests by updating them and documenting them. ● Be available In the case of major technical issues or upgrades that are not possible to perform during regular working hours. ● Keeping up to date with new developments in software and hardware that could benefit the school. ● Training users on new systems by performing technical demonstrations to teach school staff operational procedures. Essential Qualifications and Experience: ● Excellent written and oral communication skills. ● Extensive knowledge of Microsoft Office 365, OneNote, OneDrive, SharePoint, Teams, Classroom, Microsoft Active Directory, Group Policies, AD Federation Services, MS Exchange, MS Lync and • MS Windows operating systems. ● Familiar with using School MIS systems. ● Background of working with Apple hardware and software. ● Strong knowledge of Server Virtualisation - VMWare. Person Specification: ● Technical and problem solver. ● The ability to work under pressure. ● Passion for all things IT. ● Confident. ● Patient Apply or call today! Please Note - We have multiple IT Support Technician / Senior Engineering and Network Manager roles open in the West / South West / South East and East London areas - Contact us today to find out more! Permanent and Contract roles available. Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email CV to - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/

Are you a proactive individual with technical experience working within schools? If so, we have the perfect opportunity for you to join a group of schools in East London as their new IT Team Manager! Contact me over the Xmas and New Year break to discuss further. Role Overview In this position, you will contribute to the development and improvement of the IT Service delivery and processes. Managing the IT Services Team and providing higher-level technical assistance within the IT Service, ensuring technical issues are resolved timely. Responsibilities: ● Service Delivery: Ensuring high levels of technical delivery of the services, Domain and Network administration, Service Desk and processes across sites. ● Making sure that IT department tasks and customer service requests are correctly logged, tracked, and completed according to service levels. ● Analysis of Servicedesk and other IT service data. ● Keep accurate records for IT asset and configuration management within the helpdesk, including recording and tracking client devices ● Implementation and maintenance of IT policies, procedures and security standards in the provision of IT services. ● To prepare monthly reports including service statistics and KPIs and review them with the IT Service team ● Collaboration with the COO and head of ICT to develop refresh plans and lifecycle models that enable the transition to a standardised hardware platform. ● Complete daily, weekly, termly and annual checks of servers, client devices, and network infrastructure, recording any potential issues or risks on the IT Projects Plan and the Service Desk. Requirements/Experience: ● Experience working in schools ● Have a working knowledge of ITIL processes and procedures ● IT service or helpdesk management experience ● Deliver an IT service in compliance with a service level agreement ● Line management experience ● Microsoft Server, Networks, SAN Experience ● Ability to implement and monitor processes to improve IT services Apply or call today! Merry Xmas and Happy New Year! Please Note - We have multiple IT Support Technician / Senior Engineering and Network Manager roles open in the West / South West / South East and East London areas - Contact us today to find out more! Permanent and Contract roles available. Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/

We are delighted to advertise an exciting new role of a 2nd / 3rd line Engineer in the Education sector. This is a brand new role that has been created in a small IT team, nestled in a vibrant wider community. Perfect for someone energetic and experienced looking for a position that offers an enviable salary and excellent benefits! Role Overview The role offers an exceptional salary of £36.5k per annum, and loans for travel and computers are also available. You will receive 30 days holiday per year plus bank holidays, and holidays must be taken during school holidays. The role is full time, 8am to 5pm, Monday to Friday and includes an hour for lunch. With a generous pension scheme and discount rewards available, this position comes with a host of benefits! As the 2nd / 3rd Line Engineer, you will provide support for our client’s IT systems. You will support the IT Manager and the IT Technician, and provide 2nd and 3rd line support as well as various other tasks detailed below. The successful candidate will need to undergo a DBS check, as well as other safeguarding checks. Responsibilities: ● With guidance from the IT Manager, support the client’s server infrastructure. ● Use various programmes including Microsoft Azure, InTune, Microsoft Active Directory, Group Policy and InTune, to support the client’s computer and mobile devices. ● Provide support to the IT technician. ● Support daily backups of the system and maintenance for IT infrastructure. ● Support end users to utilise IT services efficiently. ● Recommend new IT solutions to the IT Systems Manager. ● Monitor the availability and capabilities of all hardware and software, including antivirus software. Upgrade when needed. ● Manage Microsoft Office 365, Exchange online and configuration and deployment of Azure servers. ● Provide 1st and 2nd line support and resolve daily issues. Essential Qualifications and Experience: ● 3 years of experience in server administration. ● Experience with various programmes including: Windows server 2012 R2 – 2019, VMWare Virtualisation, Windows 10 1809+, Microsoft Office 365, Microsoft Cloud Technologies, Backup Technologies. Person Specification: ● Excellent communication skills both written and verbal. ● Exceptional ability to problem solve and troubleshoot issues. ● Comfortable leading and working as part of a team. ● Flexible approach to work. ● Interested in personal CPD. ● Work well under pressure. Nice to to have, but not essential: ● BSc in a technical subject, for example engineering or computer science. ● Understanding of data protection legislation ● Experience of: WSUS, MDT, SCCM Veeam. Apply or call today! Please Note - We have multiple IT Support Technician / Senior Engineering and Network Manager roles open in the West / South West / South East and East London areas - Contact us today to find out more! Permanent and Contract roles available. Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/

We currently have an exciting opportunity for an experienced & enthusiastic Network and Server Engineer (2nd/3rd Line) to join the IT team at Westminster School - one of the most prestigious Independent Schools in the country, neighbouring Westminster Abbey. The main responsibility of the role is to help ensure the efficient & effective operation of the School’s IT facilities for teaching staff, support staff & pupils. Salary: £35,000 Location: Westminster, London Hours: 8am – 4pm, 9am – 5pm, or 10am – 6pm, on a rota basis Remote Hybrid Home working options available (The post holder will be expected to work 12 Saturdays per calendar year but will be entitled to a day off to compensate.) Closing date Monday 13th December Key aspects of the role will include: · Monitoring & maintaining the physical & virtual server infrastructures & installing operating systems & server applications when necessary · Monitoring & managing Cisco switching and wireless infrastructures · Monitoring printer services & Cisco telephony infrastructures · Monitoring School’s public connectivity infrastructure, including DNS servers, filters, firewalls & internet connections · Overseeing the School’s public cloud infrastructure (including Azure and Microsoft 365) · Managing Endpoint Security · Configuring & maintaining Active Directory (including the creation & modification of user accounts, Group Policies & logon/start-up scripts) · Maintaining building management, CCTV and Access Control systems in conjunction with the Estates Department · Deploying desktop software and remote managing Windows and Macs (via SCCM and InTune/Microsoft Endpoint Manager)Assisting in the selection of new hardware & software · Carrying out other reasonable projects & tasks as required The Network Engineer will also be asked to engage in tasks shared by all members of the IT Department, such as: · Providing first-line user support · Providing corrective action to rectify reported or observed faults · Arranging warranty hardware repairs · Installing consumables · Installing desktops & laptops · Supervising external contractors (e.g. AV installers & data cablers) · Setting up AV equipment for lectures and presentations So what are we looking for? The ideal candidate will have experience in a similar role & will possess a genuine interest in IT. You will need to be able to work using your own initiative and be flexible & adaptable in your approach to work, being a team player who is happy to help out with a variety of tasks where required. Advanced communication & organisational skills are also essential. Essential Experience Required: Hypervisors (VMware or Hyper-V) Managing a Microsoft Windows Domain – including Active Directory Azure Active Directory Microsoft 365 Exchange Server Hybrid deployment Endpoint Protection IP Telephony Firewall & Web Filtering Management Switch/router management (including IP routing) Enterprise printing (including MFDs) Enterprise wireless What can the School offer you? · You will have the opportunity to work in an impressive environment & in an excellent location, as part of a friendly and forward-looking IT team · You will be entitled to 25 days annual leave + bank holidays. (There is also discretionary stand down period between Christmas and New Year.) · Free gym access · Free lunch every day Apply or call today! Please Note - We have multiple IT Support Technician / Senior Engineering and Network Manager roles open in the West / South West / South East and East London areas - Contact us today to find out more! Permanent and Contract roles available. Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

We have an incredible opportunity for a hands on Service Manager / Senior Engineer to further develop their career by joining a leading education institution. A great salary package and benefits on offer. Role Overview You will be responsible for ensuring that the network and its services securely and efficiently support all information systems. The position requires a network and server expert with a high level of experience supporting multiple technologies. Working with virtualisation technology, Windows Server systems, Office 365/Azure, including Intune, switches, Wi-Fi, and backup technologies will be crucial to the role. Responsibilities Serving as a point of contact for day-to-day handling management of the school's Service Desk, incidents, and helping with ICT process problems. Technical contribution to the strategic direction of the school's information systems Exact configuration of operation, security and disaster recovery documentation for the schools' information systems. Ensure effective liaison and communication with the Systems Development Team concerning technical incident escalation and upkeep of standard change controls. Updates to relevant school stakeholders on the progress of development and infrastructure projects. Ensure that all system changes are documented with appropriate operational documentation (e.g. standard changes, monitoring methods, availability measurements). To contribute to, refine and implement the ICT Strategic Plan, working in conjunction with the Director of IT. Ensure the appropriate level of staffing is available, especially during critical periods of the school year. Maintain a strong customer service culture in the team. Requirements: Experience with virtualisation technology, Windows Server systems, Office 365/Azure, including Intune, switch, Wi-Fi configuration alongside maintenance and backup technologies. High level of network and server experience. Have been working in a management / team leader role within education. Person Specification: Good communication and organisational skills. The ability to work both independently and collaboratively as part of a team. Apply or call today! Please Note - We have multiple IT Support Technician / Senior Engineering and Network Manager roles open in the West / South West / South East and East London areas - Contact us today to find out more! Permanent and Contract roles available. Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/

We have a great selection of Contract immediately start opportunities for IT professionals working on a short and longterm contract/temp basis. We are currently working with a wide selection of schools and exciting Education technology companies that are actively seeking new IT Staff. All applicants will need to be DBS checked. However, if you do not have a current Enhanced DBS but we think that you are right for the position we will carry it out for you. Excellent pay rates and please contact me us for full information. We have openings in the following areas: • North London • Watford • Richmond • Paddington • Walthamstow • Hammersmith • West London • Worcester Skills Required: • Windows Server 2012/2016/2019 • Active Directory / Group Policy / DNS / DHCP knowledge • Office 365 • Windows OS 10 • Microsoft Office • Mobile devices (iPads / Chromebooks) • Desktop and Mobile device deployment • Understanding and experience of networking protocols • Excellent communication skills • Excellent customer service skills • Support experience of AV peripherals: whiteboards and projectors • Troubleshooting and problem-solving of Printer related issues. Essential Requirement: • Experience providing IT support to schools, colleges, universities or EdTech companies. • Available to start immediately although those with short notices (1 week) will be considered. Apply or Call today. Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

We are delighted to advertise an exciting new role of 3rd line Engineer in the Education sector. This is a brand new role that has been created in a small IT team, nestled in a vibrant wider community. Perfect for someone energetic and experienced looking for a position that offers an enviable salary and excellent benefits! Role Overview The role offers an exceptional salary of £34,000 - £38,000 per annum, and loans for travel and computers are also available. You will receive 30 days holiday per year plus bank holidays, and holidays must be taken during school holidays. The role is full time, 8am to 5pm, Monday to Friday and includes an hour for lunch. With a generous pension scheme and discount rewards available, this position comes with a host of benefits! As the 3rd Line Engineer, you will provide support for our client’s IT systems. You will support the IT Manager and the IT Technician, and provide 2nd and 3rd line support as well as various other tasks detailed below. The successful candidate will need to undergo a DBS check, as well as other safeguarding checks. Responsibilities: ● With guidance from the IT Manager, support the client’s server infrastructure. ● Use various programmes including Microsoft Azure, InTune, Microsoft Active Directory, Group Policy and InTune, to support the client’s computer and mobile devices. ● Provide support to the IT technician. ● Support daily backups of the system and maintenance for IT infrastructure. ● Support end users to utilise IT services efficiently. ● Recommend new IT solutions to the IT Systems Manager. ● Monitor the availability and capabilities of all hardware and software, including antivirus software. Upgrade when needed. ● Manage Microsoft Office 365, Exchange online and configuration and deployment of Azure servers. ● Provide 1st and 2nd line support and resolve daily issues. Essential Qualifications and Experience: ● MCSA or MCSE 2012 onwards ● 3 years of experience in server administration. ● Experience with various programmes including: Windows server 2012 R2 – 2019, VMWare Virtualisation, Windows 10 1809+, Microsoft Office 365, Microsoft Cloud Technologies, Backup Technologies. Person Specification: ● Excellent communication skills both written and verbal. ● Exceptional ability to problem solve and troubleshoot issues. ● Comfortable leading and working as part of a team. ● Flexible approach to work. ● Interested in personal CPD. ● Work well under pressure. Nice to to have, but not essential: ● BSc in a technical subject, for example engineering or computer science. ● Understanding of data protection legislation ● Experience of: WSUS, MDT, SCCM Veeam. Apply or call today! Please Note - We have multiple IT Support Technician / Senior Engineering and Network Manager roles open in the West / South West / South East and East London areas - Contact us today to find out more! Permanent and Contract roles available. Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

An ideal opportunity for an IT Technician with previous experience in the Education sector. Our client is looking for a permanent and full time IT Technician to join their well-respected IT team in an excellent location in West London. Salary for the role is £30,000 - 32,000. Role Overview The successful candidate will receive a very competitive salary, 28 days of annual leave (plus bank holidays) along with a host of other benefits including: enhanced sick and maternity/paternity pay, an excellent pension scheme, free lunch and refreshments, free use of fitness facilities and staff wellbeing sessions. As the IT Technician, you will be responsible to the Director of Digital Strategy and IT via the Network Manager. You will provide support to our client and deliver outstanding service to all users. Responsibilities: ● Provide first-line support for incidents and service requests ● Provide end-user ICT training ● Update the Director of Digital Strategy and IT if an incident develops into a problem ● Ensure our client’s computer estate and iPads run correctly ● Maintain and develop our client’s device imaging and MDM provision ● Maintain and update our client’s asset register ● Work with agreed SLAs ● Prioritise workload in order to maintain service levels and service KPIs ● Help the Director of Digital Strategy and IT and Network Manager to deliver our client’s IT Digital Strategy ● Maintain printer assets and provide printer support and troubleshooting ● Support events ● Ensure all systems are configured to best practice and are kept up to date ● Update and review IT systems and process documentation ● Convert and digitise teaching and learning media ● Assist with infrastructure projects ● Be available for additional events outside normal hours for IT Support (when agreed in advance) ● Ensure our client is compliant with their Data Security and GDPR policy ● Erase data correctly when disposing of any hardware Essential Qualifications, Experience and Knowledge: ● Educated to A Level or equivalent qualifications ● Experience of working on an IT Help Desk ● Experience working with EdTech systems within the Education sector ● Experience building, configuring and supporting desktop PC’s, laptops, printers and scanners ● Experience working with Microsoft Domain and Imaging toolkit ● Knowledge of the following:Windows 10, Windows Server 2016 & 2019; desktop, laptops, tablets and server hardware; VMware vCenter; Microsoft Azure Active Directory and Exchange Online; Google Classroom; Networking; Aruba Wired and Wireless; virtual server backup technologies; mobile device management; classroom audio and visual equipment; Sophos Anti-virus technology and Fortinet Firewalls ● Working knowledge of Microsoft Windows operating systems Person Specification: ● Excellent troubleshooting skills ● Self motivated and able to prioritise workload while working to tight deadlines ● Work well as part of a team ● An excellent communicator with technical and non technical colleagues and service users ● Organised with a positive attitude towards work ● Self-motivated and keen to keep up with industry trends Nice to have but not essential: ● Knowledge and experience of: Microsoft MCSA, Azure knowledge, CompTIA A+, ITIL Foundation, Google Classroom Training, working with Apple iPads and network performance monitoring tools Previous experience in a similar position in an Education setting Apply or call today! Please Note - We have multiple IT Support Technician / Senior Engineering and Network Manager roles open in the West / South West / South East and East London areas - Contact us today to find out more! Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

Are you a confident IT professional looking for a new challenge in North London? We have a full time role in the Education sector that offers an exceptional salary along with a host of great benefits including remote working from home. Role Overview The successful candidate will receive a competitive salary of up to £62k, 25 days of annual leave (plus bank holidays), NEST pension scheme and CPD opportunities. You will report to the Head of IT, and will be responsible for overseeing our client’s network and infrastructure, and ensuring it supports a forward-thinking organisation. You’ll need a proven track record of success in a busy IT team, and previous experience of designing and implementing technical solutions, supporting Server, Cloud & Virtual infrustructure, Meraki Networks and Wireless, Aruba Switches, Palo Alto and Smoothwall firewalls. An enhanced DBS check will be required. Responsibilities: ● Oversee our client’s network and infrastructure ● Diagnose, investigate and resolve any server, network, software or hardware issues ● Manage the resolution of all major incidents ● Architect new builds and implementation of the infrastructure ● Architect and design solutions to meet functional and non-functional requirements ● Provide physical and virtual machine support and maintenance ● Monitor and maintain security back ups ● Deliver migration of Cloud Services ● Storage area network installation and management ● Networked systems monitoring ● Ensure all work is carried out within agreed timeframes ● Test all changes to networks, hardware, software, and hosted applications ● Monitor systems and proactively identify any performance issues ● Assist with BAU escalations and strategy of IT ● Oversee the IT Manager Essential Qualifications, Experience and Knowledge: ● Full UK driving licence ● Good numeracy and literacy skills ● Working knowledge of ICT needs and usage in the Education sector ● Working knowledge of ICT hardware use, maintenance, and repair ● Previous project management experience of refreshing network infrastructure to a modern Meraki solution ● Previous experience working in IT support including troubleshooting and resolving hardware and software issues ● Experience of designing and implementing technical solutions, supporting Meraki Networks and Wireless, Aruba Switches, Palo Alto and Smoothwall firewalls ● 3rd Line technical ability, design and implementation ● Ability to configure equipment ● Working knowledge of the following: Virtualisation platforms; Azure/AWS; Office365, G-suite, Azure, AWS management; microsoft server technologies; active directory management/Azure AD; network design, fault finding and installation; public and private cloud deployment; WAN, Wi-Fi, data centre LAN, SD, LAN networks, telephony, mobile solutions infrastructure, unified comms, network management solutions; switch technologies; firewall and web filtering technologies; print management software; desktop imaging solutions; backup systems, business continuity; VOIP telephony systems; wireless network technologies; desktop software; cyber security; security controls. Person Specification: ● Exceptional communication skills with technical and non-technical colleagues ● Good time management skills and the ability to work to deadlines ● Good team player ● Comfortable prioritising own workload ● Comfortable problem solving ● Keen eye for detail ● Enthusiastic and positive approach to work ● An interest in CPD Nice to have but not essential: ● An awareness of the following: CCTV systems, access control systems, building management systems, catering solutions, ID visitor solution, and management information systems. Apply or call today! Please Note - We have multiple IT Support Technician / Senior Engineering and Network Manager roles open in the West / South West / South East and East London areas - Contact us today to find out more! Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

An exciting new opportunity for an IT Manager to lead a team of multiple support staff and play a pivotal role in our client’s IT department. The role is full time and requires occasional travel. Role Overview The successful candidate will receive a competitive salary of up to £45,000 per annum, 25 days of annual leave (plus bank holidays), NEST pension scheme and opportunities for CPD. You’ll join a passionate ICT team, and report to the IT Director. The ICT Manager will be a leading figure in our client’s ICT team, and will be responsible for a team of support staff. Previous experience of management within ICT in the Education sector is essential Responsibilities: ● Oversee arrangements for securing data, backup procedures, disaster recovery plans and other systems and ensure they are working effectively ● Manage a team of 6 support staff ● Provide desktop and application support ● Ensure an exceptional standard of IT support ● Assist in strategic planning and maintaining network documentation ● Occasionally provide 2nd line support to IT technicians ● Oversee all tickets logged on the help desk, and ensure all documentation is accurately maintained ● Work with SLT and colleagues to ensure our client’s IT strategy enhances the teaching and learning experience ● Manage the our client’s IT support and ensure comprehensive technical support is given to all users ● Communicate with senior stakeholders, internal teams and users to ensure user requirements are met ● Manage resources to ensure services are available when required ● Optimise current systems and operations ● Manage and implement new projects ● Provide advice and training to support engineers and support the Network Manager with the strategic development of IT resources ● Keep on top of technological advances that could benefit our client and advise our client on software choices, learning resources, and development of ICT infrastructure ● Liaise with third party suppliers ● Work with a range of software applications, both standard business applications and more specialist creative software ● Maintain software and hardware asset audits to ensure they are accurate and complete Essential Qualifications, Experience and Knowledge: ● Full and clean UK Driving Licence and use of own vehicle ● Minimum of 5 years experience in the ICT in the Education sector ● Working knowledge of using ICT to support effective teaching and learning ● Server and Network Support Experience ● Management experience ● Troubleshooting experience within ICT ● Excellent working knowledge of ICT hardware use, repair and maintenance ● Good working knowledge of the following: Virtualisation platforms; Office365, G-suite, Azure, AWS management; Microsoft Server Technologies; Active Directory management/Azure AD; networking skills; print management software (Papercut); Desktop Imaging solutions (WDS/MDT/ISO Builds); Backup Systems, Business Continuity; VOIP telephony systems; Desktop software (Microsoft, Chrome & Apple operating systems); Cyber Security, Incident Management, AntiVirus (Sophos); and Windows 10/MacOS/iOS/ChromeOS Person Specification: ● Exceptional communication skills, both written and verbal, with technical and non-technical colleagues and users ● Good numeracy skills ● Ability to prioritise workload and comfortable working to deadlines ● Enthusiastic and full of energy ● Good attention to detail ● Comfortable troubleshooting and problem solving ● Good team player ● An awareness of relevant policies and procedures ● An interest in continued professional development ​Apply or call today! Please Note - We have multiple IT Support Technician / Senior Engineering and Network Manager roles open in the West / South West and East London areas - Contact us today to find out more! Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/

Our 3rd Line Engineer role is a full time position, ideal for someone with a background in Education or working in a small IT team and looking for a new challenge! An excellent salary and benefits is offered and the successful candidate will have lots of opportunity to develop their skills. A highly desirable pension scheme is also offered as part of the package. Role Overview With a competitive salary of between £32,500 and £36,000 the successful candidate will begin a full time role (35 hours), and will report to the IT Manager. The post holder will be actively encouraged to pursue CPD opportunities, and will be instrumental in providing IT support for our client. As well as supporting the IT Manager, you will primarily be 3rd line support (server and network maintenance) but will also be involved with 1st and 2nd line tasks when required. Responsibilities: ● Help to create user guides and technical documents ● Promote best practice across IT systems ● Lead IT training when required ● Assist in managing the IT helpdesk system correctly and respond to requests ● Maintain the asset database and technical knowledge base ● Ensure support tickets are resolved ● Assist in creating automatic work flows when required ● Maintain the backup and disaster recovery services ● Assist the Deputy IT Manager in maintaining software and infrastructure including: servers; internet access filter; network devices; network and data security; system monitoring; workstations and mobile devices; software installation; cabling and network switch device configuration; and network troubleshooting and monitoring. ● Assist to maintain the following: email; intranet services; paperless technology; installation of clients and updates of the MIS, SIMS; Google Work Space, Apple network and daily system reporting. ● Assist in maintaining our client’s CCTV ● Maintain our client’s website ● Engage in regular communication across all departments to facilitate smooth running of our client’s IT provision ● Work emergency hours when required ● Work at other sites when required Essential Qualifications, Experience and Knowledge: ● Degree or equivalent training in Computer Science or related field ● Microsoft Certified Professional (MCP) (ITIL) ● Minimum of 3 years third line server administration experience ● Minimum of 3 years experience working in IT Helpdesk support ● Experience of: Windows server 2012 R2 – 2019; Veeam Backup, MS 365 (Admin Center); Google Workspace (Management Console); Active Directory and GPOs; Exchange Online; MS Power Automate and Power Apps; Hyper V Virtualisation; Microsoft Deployment Toolkit; SQL Server; SharePoint Online and HP/Aruba Switches. Person Specification: ● Good communication skills both written and verbal ● Comfortable negotiating ● Good time management skills ● Comfortable troubleshooting problems and solution focused ● Works well under pressure and able to prioritise workload ● Happy to take the lead if required, or work as part of a team ● Excellent IT, literacy and numeracy skills ● Proactive and interested in CPD ● Good attention to detail ● An interest in technological developments Nice to have but not essential: ● Experience of the following: Cisco Certified Network Administrator (CCNA); Project Management (Prince 2) (AGILE) Methodologies; Cisco Meraki; Capita SIMs (SIMS.net / FMS); PaperCut Print Management;, Sophos Endpoint Security and Jamf. ● Access to a car and clean UK driving licence ● An understanding of Health and Safety requirements Apply or call today! Please Note - We have multiple IT Support Technician / Senior Engineering and Network Manager roles open in the West / South West and East London areas - Contact us today to find out more! Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/

This an exceptional opportunity to work for a dynamic and forward-thinking IT service company. The purpose of the role is to design, install and support IT systems and infrastructure for our clients. This role will provide the right candidate with the opportunity to get in depth experience with a wide variety of the very latest technologies. It will suit someone with enthusiasm and ambition who is looking to build a strong career in IT. Benefits include:- business mileage (45ppm), laptop, mobile phone allowance, 23 days holiday & pension scheme. Key Responsibilities · Provide technical expertise for a wide variety of current and new technologies. · Provide technical guidance and be a point of technical escalation when required to ensure high levels service are delivered and maintained. · Work closely with Sales Account Managers and clients to develop proposals that are technically ratified. · Assist with IT project implementations, from planning and design through to completion. · Assist with providing IT support services to clients. · Assist with managing company internal IT systems and IT projects. Skills and Experience · A passion for a wide range of enterprise grade infrastructure technology is essential (networking, server and endpoint, cloud, security). · A minimum of five years’ experience in a similar IT role. · Experience of working with and supporting a range of information technologies, the following preferred: - Microsoft technologies: 365, Azure, Windows, AD, Server and Exchange - Networks: network switches, wireless networks, routers, cabling infrastructure - Cyber security: firewalls, web filters, advanced protection and recovery - Cloud technologies - VMware / HyperV - Back-up solutions: Veeam, cloud backup · Desirable qualifications: - Cisco CCNA - VMware VCP - Microsoft Certified – e.g. Azure, 365, Security - Certified Wireless Network Administrator (CWNA) About You You will be a technology enthusiast who is good with people and enjoy solving problems. You will be able to work both under direction and on your own initiative, prioritising jobs as required. You will be an approachable and supportive team player, providing technical guidance and help as required. You will be keen to learn and gain experience with new technologies and their use in an education environment. This role requires regular working at client sites. You will need your own transport and a willingness to travel. Apply or call today! Please Note - We have multiple IT Support Technician / Senior Engineering and Network Manager roles open in the West / South West and East London areas - Contact us today to find out more! Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/

GreatFind Recruitment are on the hunt for an IT Support & Project Engineer for our client, a dynamic and forward-thinking IT organisation, delivering IT services to the UK’s most prestigious schools. The purpose of the role is to provide remote and onsite IT support, plus to assist with IT project implementations. Benefits include: Laptop, Mobile phone, 23 days holiday, Pension, Training, Excellent career development opportunities. This role will provide the IT Support & Project Engineer with the opportunity to get in depth experience with a wide variety of the very latest technologies. It will suit someone with enthusiasm and ambition who is looking to build a strong career in IT. Salary: Up to £30k per annum. Key Responsibilities Provide IT support services to our client schools, remotely and onsite. Deal enthusiastically and promptly with requests and issues. Assist with IT project implementations, from planning and design through to completion. Work with the wider team to deliver IT support services and IT projects. Skills and Experience A passion for technology is essential. A minimum of two years’ experience in an IT role. Experience of working with and supporting a range of information technologies, the following preferred: - Microsoft technologies: 365, Windows, AD, Server and Exchange - Networks: network switches, wireless networks, cabling infrastructure - Cyber security - Cloud technologies (google) - Back-up solutions The Ideal Candidate You will be a technology enthusiast who is good with people and enjoy solving problems. You will be able to work both under direction and on your own initiative, prioritising jobs as required. You will be service focussed and maintain a positive and approachable outlook. You will be energetic and proactive, finding ways to improve the services provided in addition to fixing problems that occur. You will be keen to learn and gain experience with new technologies and their use in an education environment. Our client provides a wide range of IT systems and services working with leading schools and colleges to deliver enterprise-grade IT systems, support and knowledge that enable quality, innovation and excellence in education. This role requires regular working at client sites. We are committed to safeguarding and promoting the welfare of children. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS). Apply Today by sending your CV to [email protected] or contact me for a call in confidence for further information. .................................................. .................. Please Note - We have multiple IT Support Technician / Senior Engineering and Network Manager roles open in the West / South West and East London areas - Contact us today to find out more! Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

Excellent IT Manager Opportunity with great benefits - Immediate interviews! Our well reputable independent education institution client in North London is seeking an IT Manager to join their IT department. The schools have a heritage of providing all-round education and facilities, and teaching students with independent mind, curiosity on and wide-range of knowledge. As an IT Manager, you will be managing a team of IT Support staff and will be responsible for deliver both IT and AV support in an effective and efficient way in a hands-on approach across the schools. This role also works closely with IT Infrastructure team and department head to meet support requirements and expectations. You will also be the key person to optimise the workflow, systems and work together with your team to ensure user satisfaction. Enhanced DBS check is required. Duties and responsibilities: · Day-to-day management of the IT Support Team and their workload · Ensure team members handle, response, prioritise support tickets correctly in a timely and professional manner, and maintenance effectively, and provide out-of-hours support occasionally. Work together with the team and offer hands-on support · Encourage professional development of the team, regularly expose to training, technical systems and support scenarios · Make sure the team in line with policy and regulations and disciplinary guideline · Work closely with IT infrastructure team and temporarily act as manager in their absence. And make sure the IT support team provide sufficient support to them when needed · Create comprehensive documentation on support methods and solutions · Review, analyse and improve the support channels, mechanisms, processes and tools and techniques for IT support, with a clear performance measurement · Support department head on IT systems and services development based on users’ needs Personal Qualifications and experience: Strong experience of IT support. Preferably in the education sector and in management / team leading level Excellent knowledge on end-user IT systems, Windows, Google G-suite, networks administration, Office, Mobile devices, hardware (printers, computers) and Remote support software · Excellent written and verbal communication skills. Able to communicate technical terms and concepts to both technical and non-technical staff at all levels · Great sense of user experience and aims to improve IT support and services continuously · Well organised. Able to work under pressure and tight schedule · Friendly, hands-on approach · Willing to take responsibility · Good sense of Health and Safety policies · Enhanced DBS check is required Benefits: Free Breakfast, Brunch, Lunch and Tea 10% pension contribution 25 days annual leave plus bank holiday Additional 5 days off at Christmas and 2 days in Easter 35 Hours working week Apply Today by sending your CV to [email protected] or contact me for a call in confidence for further information. .................................................. .................. Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

An exciting opportunity has arisen for a Network Manager to join an exceptional educational institution close to central London. The role is suitable for someone with the relevant IT/Network Manager experience and a desire to add value to an already successful team. Role Overview As well as joining a well-established and thoroughly impressive team, the successful candidate will receive a very competitive salary, a 12% pension contribution and a host of other excellent benefits including wellbeing and fitness facilities. The right candidate will be knowledgeable, motivated, and inspirational. IT plays a huge role in our client’s overarching strategy, and as such, this role is crucial to future development. The Network Manager is responsible for the 3rd Line Engineer and the IT Technicians The Network Manager will work collaboratively with the Director of IT, the Bursar, and the Senior Leadership Team to inform the design, co-development, and implementation of the School’s IT/Digital Learning strategy. The successful applicant will oversee and measure the service delivered by the IT Service Desk including but not limited to IT infrastructure, Management Information Systems (MIS), IT Systems and Device/User Training. Developing appropriate policies and sharing knowledge through training and regular communication will be key aspects of this role. Responsibilities: · Be responsible for the day-to-day provision of support and management of the school’s ICT resources ensuring that there is adequate provision to meet the needs of the staff and students. · Be responsible for management and support of the schools’ core infrastructure, services, and data within defined SLAs to ensure a continuity of service to all users including fault diagnosis, and resolution. · Prioritise workloads to maintain service levels and service KPI’s within a structured service framework. · Work with the Bursar and Director of Digital Strategy and IT in the preparation and management of IT budgets. · Ensure all systems are configured to best practice and are regularly kept up to date. · Ensure completion of daily backups and regular monthly restore tests and reporting. · Contributing to the development of IT/Digital Learning strategy. · Ensure the IT Systems, policies and process documentation is created, reviewed regularly, and updated. · To maintain the IT Business Continuity and Disaster Recovery plan and ensure it is up-to-date and robust. · Continuous Service Excellence · Be responsible for the overall service of the ICT Help to the school’s IT users. · Provide regular reporting on the performance of ICT Help to Director of Digital Strategy and IT. · Ensure the ICT Help are providing support and management of core infrastructure, services, and data within defined SLAs to ensure a continuity of service to all users including fault diagnosis, and resolution. · To ensure the school is compliant with their Data Security and GDPR policy. · Review and audit data flows across the School and devise strategies and policies for data storage and retention. · Assist in any Subject Access Requests and any complaints which may arise from data security. · Review and keep update the IT Risk register, identifying current and/or potential risks to the schools’ SLT. · Have a good understanding of Data Protection / GDPR. · Assist in the recruitment process and leading the induction and assessment of new IT department members. · Conduct appraisals and oversee the Continuing Professional Development of departmental staff. Essential Qualifications, Experience and Knowledge: · ITIL Foundation · Azure Fundamentals · Networking exams such as CCNA or similar · VMware VCP · Microsoft MSCA or above · Google Classroom Training · Experience of working within a structured IT support/helpdesk environment. · Experience or knowledge of the following key technologies: - Windows 10, Windows Server 2012R2, 2016 and 2019 - Client (desktop, laptops, tablets, and server hardware) - VMware vSphere\vCenter - Microsoft Azure Active Directory and Exchange Online - Google Classroom - Networking – DHCP, DNS, TCP/IP, VLANs, switching, firewall, wireless, WAN. - Aruba Wired and Wireless including ClearPass. - Virtual server backup technologies such as Veeam - Mobile device management - Apple, Chromebook etc. - Classroom Audio and Visual equipment - Sophos Anti-virus technology - Fortinet Firewalls Apply Today by sending your CV to [email protected] or contact me for a call in confidence for further information. .................................................. .................. Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/

An exclusive, unique and exciting opportunity has arisen for a Director of Digital Strategy and IT to join an exceptional educational institution close to central London. The role is suitable for someone with IT leadership experience and a desire to add value to an already successful team. Role Overview As well as joining a well established and thoroughly impressive team, the successful candidate will receive a very competitive salary, a 12% pension contribution and a host of other excellent benefits including wellbeing and fitness facilities. The right candidate will be knowledgeable, motivated and inspirational. IT plays a huge role in our client’s overarching strategy, and as such, this role is crucial to future development. You will be responsible for driving the E-learning strategy forward as well as bringing together our client’s IT team. The successful candidate will need strong technical and operational skills, exceptional people management skills, and be able to bring strong IT governance experience across GDPR, data security, compliance and ITL. Responsibilities: ● Develop and design our client’s IT and Digital Learning strategy and plan ● Provide IT advice that considers an innovative approach to all IT matters and remain aware of all IT developments that can be utilised within our client’s approach to IT ● Understand and consider the digital needs of all stakeholders ● Evaluate current IT software and hardware performance ● Be involved in future IT investments and budget, and ensure IT projects are delivered to realistic expectations ● Be responsible for all IT systems processes and policies ● Take responsibility for the overarching performance if the IT Help Desk ● Report to relevant stakeholders regarding IT Help Desk performance ● Ensure the IT infrastructure supports our client’s educational aims ● Ensure all of our client’s users have access to excellent quality IT facilities, including the through the online learning platforms ● Develop and organise online events for our client ● Provide advice on IT training ● Lead the data security and management protocols and testing, ensuring our client remains compliant ● Be aware of GDPR regulations, risks and any future updates ● Create and maintain a disaster recovery plan ● Help to recruit, train and review the process of IT staff ● Complete all paperwork for the IT department as necessary, including risk assessments relating to health and safety Essential Qualifications, Experience and Knowledge: ● IT or professional business qualification ● Previous experience of managing a budget and strategic planning ● Previous IT team management and project management experience ● Knowledge of the following: Hypervisors (VMware), Microsoft SQL, Microsoft Windows Domain including Active Directory, Azure Active Directory, Office 365, Windows 10, Antivirus, Firewall and Web Filtering management, Enterprise switch and router management (including IP routing), Enterprise printing (including MFDs), Enterprise wireless, School Management Information Systems, MacOSX, iOS, cashless catering systems, VLEs Person Specification: ● Excellent communication skills ● Commitment to safeguarding ● Positive and proactive approach to work ● Flexible and able to prioritise work ● Comfortable working under pressure ● Enthusiastic, and capable of thinking innovatively and imaginatively ● Good problem solving skills ● Excellent organisational skills Nice to have but not essential: ● Experience of working in IT in education environments ● Business analysis experience ● Experience of cloud data migration and cloud landscapes ● Experience managing apple products (iPads) in school environments ● Knowledge of SQL, iSAMS and managing an external IT support service contract Key Dates: ● Closing date for applications is 5pm on Monday 24th May 2021 ● Interviews will be held on Tuesday 8 June 2021 (Provisional date) Want to know more? As a specialist IT recruitment agency, at GreatFind Recruitment, we genuinely care about our candidates and clients. We strive to provide a personalised and consultative service and we would be more than happy to chat to you about this role in more detail. Apply Today by sending your CV to [email protected] or contact me for a call in confidence for further information. .................................................. .................. Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

A brilliant opportunity for an experienced Senior IT Technician to join a thriving ICT team in the Education secondary sector. Offering exceptional benefits and a competitive wage, the right candidate will play a vital role within a well established ICT department. Role Overview The successful candidate will receive a host of benefits including a pension contribution of 18%, onsite parking and 25 days annual leave. As the Senior ICT Technician for our client you will report directly to the Business Manager. You will be responsible for maintaining hardware, software and providing technical support. A varied and interesting role, this position will involve working with a variety of employees across the organisation, and will suit someone with excellent customer service. This position may involve evening and weekend work, so flexibility is essential. Responsibilities: · Maintaining our client’s hardware including all network, servers, workstations, and printers · Provide 1st, 2nd and 3rd line technical support · Detect and resolve any issues with PCs, tablets and printers · Install and upgrade client applications · Spot threats to information security and be actively involved in the resolution of any threats · Install essential software patches · Use network images to build PCs and laptops · Install and configure switches and routers · Maintain all hardware, software and user accounts · Manage access rights · Resolve user problems through troubleshooting · Maintain backup systems, AV equipment, printers and manage server storage · Implement our client’s network and security policies · Negotiate with suppliers in order to purchase equipment and software when requested · Maintain an accurate hardware register · Support and contribute to any ICT improvement plans and help to deliver ICT training Essential Qualifications, Experience and Knowledge: · Minimum of 5 GCSEs with grades A* - C (including English and Maths) · Degree within a discipline relevant to IT and a minimum of 3 years experience in a role within IT OR a minimum of 5 years of experience in a relevant role · Experience of working to targets · Exceptional skills in Microsoft Office 2010 · An understanding of the Education sector · Practical experience of Windows Server management and support · Experience managing VMware virtualised server systems, and backup systems including Veeam and BackupExec · Experience using Windows Active Directory and Group Policy · Knowledge of Data Protection, Copyright, Health & Safety and Safeguarding Person Specification: · Excellent communication skills · Good organisational skills with the ability to prioritise workload · Comfortable working on own initiative and as part of a team · Proactive and flexible approach to work · Works well under pressure · Good attention to detail and analytical skills · Comfortable problem solving · Customer focused · An interest in CPD Nice to have but not essential: · IT specific qualifications · Experience leading IT projects and managing IT technicians · Experience of disaster recovery · An understanding of wireless network configuration · Skills in web development · Experience with VoIP telephone systems Want to know more? As a specialist IT recruitment agency, at GreatFind Recruitment, we genuinely care about our candidates and clients. We strive to provide a personalised and consultative service and we would be more than happy to chat to you about this role in more detail. Apply Today by sending your CV to [email protected] or contact me for a call in confidence for further information................................................... ..................Ravi PatelManaging DirectorGreatFind RecruitmentTel - 020 3318 2128Out of hours - 07904 015757Email - [email protected] our latest vacancies visit - http://www.greatfindrecruitment.comFollow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

[h=1]Our client is looking for a Senior 3rd Line Infrastructure Engineer to join a vibrant and well-established Network team in the Education sector.[/h]Role Overview With an excellent starting salary of £40,000 per annum, and the progression to £41,000 per annum, this role is a fantastic opportunity for an IT expert. This full time role will give the successful candidate plenty of opportunities to develop their skills, as well as the chance to join a reputable and respected team. The successful candidate will hold key technical responsibilities, and will need to be willing to work flexibly within their team. A Disclosure and Barring Service check will be required. Responsibilities: ● Assist the Network Manager to ensure that support requests are prioritised and resolved efficiently ● Carry out planned maintenance, upgrades and backups ● Install server updates ● Run network security audits ● Maintain hosted wireless network infrastructure ● Maintain and support G Suite ● Maintain and support Cisco Switches / Network and Routers, Microsoft and SQL servers ● Administer web filtering procedures ● Resolve second and third level support requests ● Help to plan and implement new IT services ● Ensure the IT teams work to agreed budgets and ensure all IT projects are good value for money ● Help the IT Manager to set annual budgets ● Keep on top of new IT products and processes to be able to recommend opportunities for improvement ● Help to create an IT business and disaster recovery plan ● Actively participate in further training Essential Qualifications, Experience and Knowledge: ● Degree or equivalent qualification, as well as the following qualifications: Cisco Certified Network Associate (CCNA) amd ITIL Foundation ● Working knowledge of all aspects of IT systems and networks ● Knowledge of the installation, configuration and management of: HP San; HP brocade, cabling systems, CAT5 and fibre-optic; Routers (ISDN, WAN, LAN); bridges (ISDN, Local and Remote); switches and filtering; SNMP Management (CISCO works); Symantec Netbackup; VMware VSphere; Business Continuity; UPS management and configuration; and diagnostic equipment. ● Previous experience in the Education sector ● Experience and knowledge of project management Person Specification: ● Exceptional communication skills, both written and verbal ● Comfortable working as part of a team ● Good time management skills including the ability to meet deadlines ● Excellent negotiation skills Nice to have but not essential: ● Microsoft Certified Systems Engineer (MCSE) ● VMware (VCP) VSphere 4.1 or higher ● Basic VBS scripts ● Prince2 Foundation Apply Today by sending your CV to [email protected] or contact me for a call in confidence for further information. .................................................. .................. Ravi Patel Managing Director GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

We are looking for an IT Manager (£57k) with a successful track record to join an outstanding Educational organisation. The successful candidate will benefit from a host of job perks as well as the opportunity to work for an organisation that has a reputation for excellence. Role Overview The successful candidate will enjoy a salary of between £52,000 - £57,000 per annum as well as a final salary pension scheme. The role is permanent and will require some evening and weekend work. As the IT Manager, you will work with our client’s senior leadership team to effectively manage a team of 3 IT staff and deliver and maintain excellent ICT resources and support. Our client genuinely cares about their employees, and the role offers a host of employee benefits. Benefits include: 25 days annual leave plus bank holidays, annual season ticket loans, Barbican card discounts and benefits, cycle scheme, employee assistance programme, mindfulness programme, optical expenses, family care support as well as access to the state of the art onsite facilities and resources. Responsibilities: ● Assist in creating a 3 year ICT service plan which you will then project-manage and implement. ● Support our client’s staff in all ICT matters, including offering training when required. ● Provide regular reports on ICT services. ● Manage ICT tenders. ● Alongside the Financial Director, monitor the annual ICT budget. ● Manage our client’s ICT team, including arranging training when needed. ● Manage the day to day use of our client’s ICT infrastructure including remote access. ● Manage network infrastructure and components. ● Manage and support our client’s intranet and website. ● Stay on top of all upgrades to software and hardware, including security checks. ● Rectify faults within the ICT systems. ● Manage and create our client’s backup and virus protection procedures. ● Organise solutions to support requests and analyse data on our client’s support requests. ● Maintain a high level of service support. ● Provide second and third level support when required. ● Manage all external ICT contracts. Essential Qualifications, Experience and Knowledge: ● Knowledge of ICT in Education organisations. ● Exceptional technical ICT knowledge and experience. ● Experience of ICT/Network management. ● Experience of working in ICT at a strategic level. ● Experience of leading an ICT team. Person Specification: ● Excellent communication. ● Proactive approach to work and solution driven. ● Comfortable managing a team. ● Comfortable managing a budget. ● Methodical in their approach to work. ● Keen eye for detail. Apply Today by sending your CV to [email protected] or contact me for a call in confidence for further information. .................................................. .................. Ravi Patel Managing Director GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

Senior Data Expert Required, therefore the salary budget is increased to £50k, contact me today to discuss and apply!

A unique role that offers a host of exceptional benefits. Applicants will need a good understanding of data in the Education sector, and will be comfortable collating, collecting, analysing and reporting our client’s data. You will be joining a well established and respected organisation and will play a vital role in helping them to continue to improve upon their current success. Role Overview The successful candidate will receive an excellent salary of up to £40,000 per annum. The role is full time, and offers a range of exceptional benefits. Benefits of the role include: up to 25 holiday days, pension scheme, life insurance, free refreshments and meals, free use of fitness suite and swimming pool, a cycle to work scheme, free car parking and a computer loan scheme. As the Data Manager you will need a clear understanding of the Data Protection Act and how it relates to data in the Education sector. You will be responsible for managing our client’s information systems and ensuring data is collected, analysed and utilised in order to drive performance. Responsibilities: Capture and analyse our client’s data to help improve performance. Improve and develop our client’s use of data and management information systems (MIS) to efficiently collate data that can be used to improve performance. With the help of the Director of Transformation and IT, keep our client’s MIS up to date and operations, and solve any issues when needed. Create data pathways between systems. Manage our client’s internal portals. Assistant with administration of data entry when needed. Develop a strong understanding of the MIS and data systems used by our client. Write reports in SSRS and product detailed analysis reports. Work with our client’s web hosting partners to integrate the MIS with our client’s intranet. Perform SQL and database updates. Plan and coordinate our client’s data capture and progress tracking system on the MIS. Import and export data from third parties. Train staff on the use of complex data. Undergo training to further develop your own data management skill set. Essential Qualifications and Experience: Previous experience in data management and ICT systems. Previous experience in database management and Microsoft excel. Excellent knowledge of relational databases. Computer literate. Knowledge and understanding of the Data Protection Act and its implications. Excellent understanding of numerical data and previous experience of analysing numerical data. Nice to have, but not essential: Degree, or similar level qualification. Analytical academic qualifications. Experience of working in the Education sector. Previous experience of MIS, and SQL. Apply Today by sending your CV to [email protected] or contact me for a call in confidence for further information. .................................................. .................. Ravi Patel Managing Director GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

We have a Selection of IT Engineer opportunities ranging from £25 to 30k in the North London / Hertfordshire areas. An excellent opportunity for onsite School or College based IT Technicians / IT Engineer Support staff seeking a new challenge. Skills required: Windows Server 2012/2016/2019 Office 365 Windows OS 7 / 8.1 / 10 Microsoft Office 2013 / 2016 / 2019 Hardware - PC building Understanding and experience of networking protocols Excellent communication skills Excellent customer service skills Support experience of AV peripherals: whiteboards and projectors Troubleshooting and problem-solving of Printer related issues. Essential Requirement: Experience providing IT support to schools or colleges. Available to start immediately although those with short notices (1 week) will be considered. Must be able to work confidently using own initiative as well as part of a team whilst having excellent communication and customer service skills. Ability to plan time effectively, meet deadlines and remain calm in challenging and pressurised situations. Apply Today by sending your CV to [email protected] or contact me for a call in confidence for further information. .................................................. .................. Ravi Patel Managing Director GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

An exceptional management role for an experienced IT professional to ensure high quality IT operations. The role offers an exciting opportunity to make a positive impact on our client’s already well-established IT provision in the Education sector. We have a similar role available in North London. Role Overview With an excellent salary of £35,000 to £38,000 plus an 11% pension contribution, this role is a fantastic opportunity for a motivated IT professional based in South London. You will be responsible for the operational delivery of IT services, and manage a team of IT professionals. Please note the successful candidate will need to have the right to work in the UK, and will be subject to an enhanced DBS check. Responsibilities: ● Manage a team of senior, onsite and offsite technicians. ● Manage all IT related service requests as detailed in our client’s SLAs. ● Ensure an excellent customer experience and drive change if needed. ● Delegate duties within your team. ● Ensure tasks meet our client’s compliance standards. ● Arrange one to one meetings with your team to monitor progress and encourage development through individual progress plans. ● Maintain all documentation and licences necessary for IT equipment, and undertake regular checks of equipment and paperwork. ● Make sure any third party software is compliant with our client’s policies. ● Support your team to ensure they have the tools and training needed to undertake their roles. ● Provide IT training and guidance as and when required. ● Create monthly performance reports. ● Arrange regular operations meetings to monitor IT performance. ● Maintain high standards across all IT operations. Essential Qualifications and Experience: ● Exceptional IT skills spanning a wide variety of areas including: Windows, iOS, Mobile Device Management, O365, SharePoint, SCCM, active directory/operational units, and Web based backup solutions. ● Previous successful experience of delivering an IT operational service model within the Education sector. ● Knowledge of providing a range of IT services and solutions for the Education sector. ● Experience of managing an IT team within a school environment including resolving any issues that may arise. Specifically issues with: printers, internet connectivity, wireless and local area networks. ● Experience using an ITIL service desk tool. Person Specification: ● Excellent written and verbal communication to both technical and non-technical colleagues. ● The ability to form excellent working relationships with colleagues. ● Good customer services skills. ● Comfortable managing a team, and helping to develop the people within your team. ● Works well under pressure and comfortable making decisions. ● Results driven. ● Interest in own CPD and willing to work towards an ITIL4 qualification. Apply by sending your cv to [email protected] or contact 07904 015757 / Email. .................................................. .................. Ravi Patel Managing Director GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**