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***6-month contract*** Urgent requirement for an IT Service Desk Support Engineer in North East London – Immediate Start, competitive salary / day rates. A valid DBS Enhanced would be ideal but not essential. ***The role will include working from home, managing the service desk remotely*** A leading group of schools in North East London is seeking an enthusiastic and proactive IT Support engineer to join their talented and passionate team. Hours: 36 hours per week. Salary: Up to £25,000 pro-rata or day rate equivalent. Location: North East London Responsibilities · Receive, log, response and document requests for support from help desk, service delivery team and users for tickets for internal staff and clients. Plan, schedule and monitor own work, and make sure requests are being follow-up and in progress, and resolved in a high level of standard and procedures · Installation and configuration of the organisational and educational software · Installation and troubleshooting of desktops, laptops, mobile devices and network equipment · Maintenance and installation of peripherals · User assistance level 1/2 following user requests · Exceptional customer service. Skills experience required. · Windows 10, Windows Server, Mobile devices, iPad, Chromebooks, Printers · Office 365 and Gsuite. · Active directory and Group policies. · Audio visual systems. · Wireless and network switches. · Experience on meeting Service Level Agreements (SLA) Enhanced DBS check will be required. Apply today and send a copy of your CV to me directly [email protected] or contact me for further information on 07904 015757 .................................................. .................. Ravi Patel GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] **APPROVED**

Service Desk Engineer - Multiple Vacancies – 1st line through to 2nd Line Salary £18k to £27k Great opportunity working for a leading Trust of Schools in Surrey / SW London Brief Summary of Requirements / Technical Skill Requirements: · Good knowledge of ICT systems - Servers, Networking and Wireless · Ability to support Server 2012 – Active Directory, Group Policy, DHCP · Good knowledge on Office 365 · Windows 7 and 10 desktop support · Excellent Troubleshooting and Communication skills If you have experience supporting schools and are seeking a new challenge for 2018 Apply Now Benefits include: - · 24 days annual leave · Amazing 15%+ Pension Contribution To Apply please send your CV to [email protected] Please feel free to contact me for any additional information. Ravi Patel GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @greatFind we have a number of 1st / 2nd / 3rd Line, Project Engineering and IT Manager roles available within the Education / Corporate Technology sector - contact us for a full list of available job opportunities For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on all Social Media Channels - https://www.linkedin.com/company/greatfind-recruitment/ https://www.facebook.com/GreatFindRecruitment/ https://twitter.com/greatfind_ravi

Title: Field Engineer (2nd Line)/ Area Manager (3rd Line) Salary range: £25,000 - £33,000 Location: Oxfordshire Type: Perm GreatFind Recruitment are currently searching for a Field Engineer (2nd Line) (For candidates with 3rd Line support Experience will be considered for Area Manager role) to join a reputable education group to support their academies in the Oxford area. Duties and responsibilities · Remote support for servers, databases, wireless systems and networks across various sites · Managing a service desk and ensuring timely responses to any arising queries · Installing and maintaining education software across user sites such as Office 365 Suite · Desktop support for Windows 7 and Windows 10 · On-site installation of hardware and peripherals according to specific site requirements · Scheduled site visits to perform audits, licence checks and routine back-ups · Taking part in new project implementation to suit unique requirements for schools Personal Qualifications and experience · Good knowledge of Windows Server 2012, Active Directory, Group Policy and DHCP · Knowledge of helpdesk functions; ticket management, reporting and documentation · Hands-on experience of dealing with 1st line and 2nd line support queries · Further knowledge of Apple Mac OS X would be an advantage · Industry experience within a Managed Service Provider · SharePoint, Server Hosting (specifically VMware & Hyper-V) and Cisco IOS would be a bonus · Experience of ITIL frameworks and principles · IT related degree and relevant industry qualifications Does this sound like you? Do you possess some of the above knowledge and experience? GreatFind Recruitment welcome your application today and invite you to submit your CV and covering letter as an application for this role. Whether you are a 2nd Line Support Engineer or someone with 3rd Line experience - we would like to hear from you. Our client is offering salaries ranging from at £25,000 for the 2nd Line Field Engineer position, and up to £33,000 for staff with strong 3rd Line support experience within education sector, who will be considered for the Area Manager position. About GreatFind Recruitment We specialise on IT Channel recruitment, especially in education sector. We work on different job level vacancies from graduate jobs to 3rd line Technicians, and in various departments including IT, sales and marketing, and operations. We’ve worked in the IT channel for nearly 20 years. We deliver a consultative, personal service to our candidates and clients, and we won’t rest until everyone is happy. To Apply please send your CV to [email protected] Please feel free to contact me for any additional information. Ravi Patel GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @greatFind we have a number of 1st / 2nd / 3rd Line, Project Engineering and IT Manager roles available within the Education / Corporate Technology sector - contact us for a full list of available job opportunities For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on all Social Media Channels - https://www.linkedin.com/company/greatfind-recruitment/ https://www.facebook.com/GreatFindRecruitment/ https://twitter.com/greatfind_ravi

Exciting opportunity for a high achieving Independent School in the Surrey area in search for a talented Service Desk Analyst / IT Engineer. As a Service Desk Analyst, you will be joining the IT Services department in an effort to ensure the smooth operation of the in-house I.T network. The role encompasses support of all communications infrastructure on the site and is ideally suited to someone with experience gained through a similar role. In line with Service Desk objectives, you will work as part of a talented team by providing technical support to staff and also external matters as necessary. Core working hours are to cover 8am-5pm, Mon-Fri, covering occasional evenings and weekends. Reporting to the Service Desk Manager you will be: · Providing technical support in order to ensure the smooth operation of the site’s servers, devices, virtual environments and LAN infrastructures · Supporting software installation and maintenance, as well as technical support to staff · Monitoring the safety and security of all networks and ensuring on-time maintenance is carried out to minimize the risk of downtime · Installing network telephone systems with technical support requirements and external contracts · Building on your existing skills set and knowledge base by assisting the Systems Manager as required · Conducting hardware checks, repairs and maintenance schedules · Monitoring the service desk by accurate record keeping, carrying out administration tasks and logging support calls · Ensuring Data Protection is enforced in relation to information stored on the network · Troubleshoot basic network issues such as ADSL broadband issues · Maintaining a high degree of customer service for all support queries and adhere to all service management principles · Providing 1st and when required 2nd line troubleshooting support of I.T related issues covering software and hardware such as PC’s, Printers and Scanners · Communicating progress regarding on-going issues to staff in a timely manner The role offers plenty of challenges and a good opportunity to gain valuable experience within the I.T support sector. You will require an aptitude for working with applications and systems in order to undertake analysis and diagnostics. I.T issues can vary from simple staff issues to more complicated technical issues, which in itself represent a great opportunity for growth within the role and the organisation. What our client is looking for in a candidate: · Previous Experience working in or supporting a School or College desirable · Strong troubleshooting and problem-solving skills, determined and professional at all times · Willingness to learn and better knowledge by working alongside senior I.T staff · Able to prioritise arising issues and manage demanding workloads during busy periods · A confident communicator and a people person, able to communicate fluently via telephone, email and face to face and translate complex information to staff · Strong team player who is also confident working alone when required · Knowledge of Educational software packages and OS software deployment · Experience implementing Telephony Systems would be an advantage for the role · Windows Server 2008 R2 and 2012 R2 within windows 7 and 10 environment would be beneficial · ITIL qualifications or similar would also be of particular interest Benefits Include: · A competitive market salary of up to £28,000 depending on previous experience · 25 days holiday plus bank holiday annual leave entitlement · Pension Scheme · Additional benefits available Due to the work environment, all candidates will be subject to DBS checks in accordance with the site policy. Is this the next challenge for you? Apply now! To Apply please send your CV to [email protected] Please feel free to contact me for any additional information. Ravi Patel GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @greatFind we have a number of 1st / 2nd / 3rd Line, Project Engineering and IT Manager roles available within the Education / Corporate Technology sector - contact us for a full list of available job opportunities

This leading independent school is searching for a 2nd Line IT Technician to join their community and help provide technical support to students, teachers and school staff. This role is based in Banstead with an excellent salary of £32,000 + unbeatable benefits such as free lunches, life assurance and use of the school's leisure facilities! Role Overview Providing a wide range of technical support and troubleshooting assistance over the phone, via email, and in-person, you will be the first point of contact for IT Support within the school's community. Responsibilities: ● Respond to users' IT support inquiries and resolve them over the phone, via email or in person. ● Cover the 1st Line support Desk when required. ● Performing diagnostic tests to identify and resolve faults. ● Testing and evaluation of all new technology and applications before use. ● Maintaining accurate records of IT service desk requests by updating them and documenting them. ● Be available In the case of major technical issues or upgrades that are not possible to perform during regular working hours. ● Keeping up to date with new developments in software and hardware that could benefit the school. ● Training users on new systems by performing technical demonstrations to teach school staff operational procedures. Essential Qualifications and Experience: ● Excellent written and oral communication skills. ● Extensive knowledge of Microsoft Office 365, OneNote, OneDrive, SharePoint, Teams, Classroom, Microsoft Active Directory, Group Policies, AD Federation Services, MS Exchange, MS Lync and • MS Windows operating systems. ● Familiar with using School MIS systems. ● Background of working with Apple hardware and software. ● Strong knowledge of Server Virtualisation - VMWare. Person Specification: ● Technical and problem solver. ● The ability to work under pressure. ● Passion for all things IT. ● Confident. ● Patient Apply or call today! Please Note - We have multiple IT Support Technician / Senior Engineering and Network Manager roles open in the West / South West / South East and East London areas - Contact us today to find out more! Permanent and Contract roles available. Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email CV to - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/

Great Opportunity for 1 x IT Technician, salary up to £22k and a Senior IT Technician, salary up to £27k for an Independent School in Salisbury. Duties and responsibilities: Provide 1st and 2nd line on-site technical support to a designated School during term time. Communicate with school staff and appointed manager regularly. Review the ICT requirements of the school and make sure the IT services meet their needs on teaching, learning and administration. Ensure the ICT systems, equipment and monitoring alerts are in good condition. Troubleshoot, resolve or escalate onsite issues when required Manage tickets and requests in a professional and timely manner through helpdesk system within service-level agreement (SLA). Ensure they are logged, responded, prioritised, recorded, solved and users are updated. If the ticket need to be escalated, make sure detailed information is provided **APPROVED** Windows Server 2012, 2016 management, Active Directory and Group Policies. Manage schools Virtual server farm. Equipment installation, repair and replacement including Computers, Laptops, Printers, AV Equipment, Digital Signage and Projectors Maintain and update of Systems, School applications, CCTV, Permissions and Access, Filtering, Parent Portals, User Anti-Virus alerts, Websites/Intranet, BYOD, MDM, Data restoration and Back-Ups etc. Maintain the school’s IT records, for example, Password Records, Stock Control, Change Control Records, Active Directory User Accounts, Door Entry/Signing in System User Records, Asset Management/Inventory (Hardware and Software), E-mail Account provision etc. Reimaging devices, finding missing or updated drivers where required Liaise with third party software and service providers where required Attend the training provided and commit to comply the Health and Safety, Safeguarding the welfare of children and young people and Quality and Security. And report anything that may cause potential issues Personal Qualifications and experience: Knowledge and experience on Windows Server management, Microsoft Office, Desktop Operating Systems and Troubleshooting Commit to provide high quality customer services. Good communication skills Well-organised and good time management skills Able to work under pressure and tight schedule Experience of iOS device and Chromebook deployment or Educational Software is desirable Good sense of Health and Safety. Commit to safeguarding the welfare of children and young people Enhanced DBS check is required To Apply please send your CV to [email protected] Please feel free to contact me for any additional information. Ravi Patel GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @GreatFind we have a number of 1st / 2nd / 3rd Line, Project Engineering and IT Manager roles available within the Education / Corporate Technology sector - contact us for a full list of available job opportunities For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on all Social Media Channels - https://www.linkedin.com/company/greatfind-recruitment/ https://www.facebook.com/GreatFindRecruitment/ https://twitter.com/greatfind_ravi

GreatFind Recruitment are currently searching for an IT Technical Engineer (2nd Line) to join a reputable education group to support their academies in the Oxford area. Duties and responsibilities · Remote support for servers, databases, wireless systems and networks across various sites · Managing a service desk and ensuring timely responses to any arising queries · Installing and maintaining education software across user sites such as Office 365 Suite · Desktop support for Windows 7 and Windows 10 · On-site installation of hardware and peripherals according to specific site requirements · Scheduled site visits to perform audits, licence checks and routine back-ups · Taking part in new project implementation to suit unique requirements for schools Personal Qualifications and experience · Good knowledge of Windows Server 2012, Active Directory, Group Policy and DHCP · Knowledge of helpdesk functions; ticket management, reporting and documentation · Hands-on experience of dealing with 1st line and 2nd line support queries · Further knowledge of Apple Mac OS X would be an advantage · Industry experience within a Managed Service Provider · SharePoint, Server Hosting (specifically VMware & Hyper-V) and Cisco IOS would be a bonus · Experience of ITIL frameworks and principles · IT related degree and relevant industry qualifications Does this sound like you? Do you possess some of the above knowledge and experience? To Apply please send your CV to [email protected] Please feel free to contact me for any additional information. Ravi Patel GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @greatFind we have a number of 1st / 2nd / 3rd Line, Project Engineering and IT Manager roles available within the Education / Corporate Technology sector - contact us for a full list of available job opportunities For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on all Social Media Channels - https://www.linkedin.com/company/greatfind-recruitment/ https://www.facebook.com/GreatFindRecruitment/ https://twitter.com/greatfind_ravi **APPROVED**

We have several amazing opportunities with immediate starts across London and Surrounding counties working for credible Technology Providers and Schools open for 1st, 2nd and 3rd Line ICT Engineers. – both perm and contract. Education experience, supporting schools and colleges highly desirable. Salaries all negotiable depending on experience - Up to £40-45k Our lines our open over the weekend so feel free to reach out to me directly in total confidence. All referrals welcome and fees paid 😊 Or Feel free to send me an email and your CV - we can schedule a call for early next week. Email all CVs to [email protected] Feel free to call 07904 015757 for a confidential conversation. www.greatfindrecruitment.com - 19 years experience working in the Schools IT Sector / Specialists in IT Recruitment **APPROVED**

Looking for a new and exciting role challenge to deepen your IT Knowledge? Read more... If you're a School ICT Technician / Engineer and seeking that next step, then this could be the opportunity for you! Our client a reputable ICT Service Provider based in London is seeking an experienced ICT Engineer to join its ever growing technical team. The candidate will be responsible for the day to day running of their clients ICT systems. The candidate will also be working with others in a team on projects throughout the year. The ideal candidate will possess a minimum of 2-5 years, verifiable experience as a full-time ICT Technician and will have the aim to work long term with the company in developing their role in this exciting and fast growing company. Key Duties: To maintain, update & support various ICT networks · provide support for the servers & associated routines & to provide hardware & software support for workstations · monitor the efficiency of networks · maintain all ICT related peripherals · Inform management of supplies & product requests from clients (this would typically include printer supplies, electronic media & computer systems, development plan requests) · maintain a fully up to date inventory (where required) of all hardware & software at client sites To meet every clients’ customised ICT requirements · Meet all clients’ individual & specific ICT requirements · Ensure clients’ ICT facilities are maintained in accordance with their specific requirements · Develop system specific projects by means of open source software (if needed) · Further maintain & develop all parts of clients’ ICT systems · The ability to manage small to medium sized projects To complete installation of new & existing software packages across the networks · Install software on PCs, locally or via software distribution tools · Perform complete installations of new PCs · Install, configure & maintain anti-virus software across the network · Ensure all systems are up to date with software & service packs · Set up new PCs & other hardware as required & to make sure that all newly set up hardware is left in a “ready” state for client use To provide technical support for all clients · Administer user groups & accounts · Manage network wide settings / administer & configure email accounts · Configure & maintain all software applications for consistent use · Provide support to users in the use of the school’s Management Information Systems · Replace consumable items such as printer toners · Provide advanced support on client systems to include assistance with server setups Assist in user development where required including specific systems training to users on technical & non-technical levels · Offer advice & training to system users · Explain & illustrate computer related issues in a jargon free manor to non-experienced users Any other appropriate duties in consultation with the management. Summary of Requirements Technical Skill Requirements: · Operational knowledge of ICT hardware & software & the integration of the two · Operational knowledge of Windows and Mac OS environments (7 / 8.1 / 10 / Mac OSX / iOS) & Windows Server 2008/2012 R2, Active Directory, DHCP, DNS · Working knowledge of mobile devices – Android / Windows / iPhone  Working knowledge of Hyper-V and VMWare ESXi · Working knowledge of cloud technologies – Google for Education, Office 365, Azure and more · Strong knowledge of Group Policy management  Strong knowledge of User profiles, Roaming & Mandatory · Technical knowledge of Apple Mac hardware & software (including Mac OSX/iPod/iPhone)  Working knowledge of common user applications: including Microsoft Office applications (2007, 2010, 2013, 2016), Internet Explorer, Other web browsers · Established skill set for network communications, network switching hardware – diagnosing faults, switch configurations, efficiently design topologies · Occasionally install network cabling and interactive white board / projector systems (on the job training will be given) · Working knowledge of Audio Visual systems to include – audio hardware / projectors / TVs / Interactive Whiteboards / Interactive Screens · Ability to identify & replace faulty hardware Ability to confidently use imaging software such as Microsoft WDS and MDT Please get in touch today for a confidential discussion about this role. To apply submit your CV email [email protected] Get in touch for additional information@ GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @GreatFind we have a number of 1st / 2nd / 3rd Line and Management roles available within the Education Technology sector - Please contact us for additional information.

Senior Network Engineer Opportunity working for an Academy in South London. BENEFITS: 26 days annual leave + bank hols; dynamic working environment; local government pension scheme; Perk Box (shopping and restaurant vouchers); training & development programmes; cycle to work scheme; childcare vouchers; great career progression opportunities Salary: £30,000 - £38,000 (dependent on experience) Location: Primarily based in a school in South London (99.9% of the time) –with the expectation that you may be required to visit other schools when required The Academy Group includes significant numbers of schools in both the public and the private sector, working together for a mutual benefit. This is an excellent opportunity to make a tangible impact on the lives of young people across London. THE ROLE Support the IT Manager in delivering, maintaining and supporting technology in the Academy Assist in the management of staff, including their activity, performance and development Responsibility for day to day delivery of IT Services within the Academy, with additional support and guidance provided by the IT Manager and Deputy IT Manager(s) Manage plans/implementation of developments in the IT service Line manage the IT Technicians at the school Desktop and application support (i.e. diagnosis procedures on hardware, peripherals and applications) Server and network support Monitor the Schools’ procedures on configurations and installations Asset management Design, implementation and monitoring of the schools’ backup and virus policies, as well as security systems to protect hardware, data and confidential information WHAT ARE WE LOOKING FOR? Excellent communication skills, enabling effective relationships to be built with colleagues, students and teachers at the school Experience working in a school as an Senior IT Technician / Assistant Network Manager / Network Manager or in a similar capacity Advanced knowledge of network operating systems Experience in virtualised server environments Highly adaptable problem-solver If interested, please e-mail your updated CV and you will receive a response should you be shortlisted. Otherwise, if you know someone who is suitable please pass on these details. Successful referrals will be rewarded with a £250 voucher. APPLY NOW – Submit your CV to [email protected] or contact us today on 07904 015757 to discuss the opportunity further. GreatFind Recruitment is a London based recruitment agency specialising within the IT and EdTech sectors. We pride ourselves on our strategic, consultative approach, delivering tailored recruitment solutions that meet your goals. We help you grow, whether you’re exploring your career options or building your own team. Ravi Patel GreatFind Recruitment 19 Years Experience working with Schools! Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

***6-month contract*** Urgent requirement for an IT Support Engineer in Central London – Immediate Start, competitive salary / day rates. A valid DBS Enhanced would be ideal but not essential. Term of likely to extend and will be on-going. A leading secondary school in Central London is seeking an enthusiastic and proactive IT Support engineer to join their talented and passionate team. Excellent opportunity to gain experience in this 1st class school. Hours: Term-time (40 weeks per annum) + 2 weeks during the school holidays Salary: £21,000 to £28,000 term time only, salary pro-rata Location: Central London Responsibilities Installation and configuration of the organisational and educational software Installation and troubleshooting of desktops, laptops, mobile devices and network equipment Maintenance and installation of audio-visual equipment Maintenance and installation of peripherals User assistance level 1/2 following user requests Exceptional customer service. Enhanced DBS check will be required. Apply today and send a copy of your CV to me directly [email protected] ***Bett Show 2020*** GreatFind Team will be attending the show across all 4 days 22nd to 25th January. Whether your looking for new talent or seeking a new role contact me to arrange a coffee meeting 😊 .................................................................... Ravi Patel GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/

Looking for a new and exciting role challenge to deepen your IT Knowledge? Read more... If you're a School ICT Technician / Engineer / Network Manager and seeking that next step, then this could be the opportunity for you! Our client a reputable ICT Service Provider based in London is seeking an experienced ICT Engineer to join its ever growing technical team. The candidate will be responsible for the day to day running of their clients ICT systems. The candidate will also be working with others in a team on projects throughout the year. The ideal candidate will possess a minimum of 2-5 years, verifiable experience as a full-time ICT Technician and will have the aim to work long term with the company in developing their role in this exciting and fast growing company. Key Duties: To maintain, update & support various ICT networks · provide support for the servers & associated routines & to provide hardware & software support for workstations · monitor the efficiency of networks · maintain all ICT related peripherals · Inform management of supplies & product requests from clients (this would typically include printer supplies, electronic media & computer systems, development plan requests) · maintain a fully up to date inventory (where required) of all hardware & software at client sites To meet every clients’ customised ICT requirements · Meet all clients’ individual & specific ICT requirements · Ensure clients’ ICT facilities are maintained in accordance with their specific requirements · Develop system specific projects by means of open source software (if needed) · Further maintain & develop all parts of clients’ ICT systems · The ability to manage small to medium sized projects To complete installation of new & existing software packages across the networks · Install software on PCs, locally or via software distribution tools · Perform complete installations of new PCs · Install, configure & maintain anti-virus software across the network · Ensure all systems are up to date with software & service packs · Set up new PCs & other hardware as required & to make sure that all newly set up hardware is left in a “ready” state for client use To provide technical support for all clients · Administer user groups & accounts · Manage network wide settings / administer & configure email accounts · Configure & maintain all software applications for consistent use · Provide support to users in the use of the school’s Management Information Systems · Replace consumable items such as printer toners · Provide advanced support on client systems to include assistance with server setups Assist in user development where required including specific systems training to users on technical & non-technical levels · Offer advice & training to system users · Explain & illustrate computer related issues in a jargon free manor to non-experienced users Any other appropriate duties in consultation with the management. Summary of Requirements Technical Skill Requirements: · Operational knowledge of ICT hardware & software & the integration of the two · Operational knowledge of Windows and Mac OS environments (7 / 8.1 / 10 / Mac OSX / iOS) & Windows Server 2008/2012 R2, Active Directory, DHCP, DNS · Working knowledge of mobile devices – Android / Windows / iPhone  Working knowledge of Hyper-V and VMWare ESXi · Working knowledge of cloud technologies – Google for Education, Office 365, Azure and more · Strong knowledge of Group Policy management  Strong knowledge of User profiles, Roaming & Mandatory · Technical knowledge of Apple Mac hardware & software (including Mac OSX/iPod/iPhone)  Working knowledge of common user applications: including Microsoft Office applications (2007, 2010, 2013, 2016), Internet Explorer, Other web browsers · Established skill set for network communications, network switching hardware – diagnosing faults, switch configurations, efficiently design topologies · Occasionally install network cabling and interactive white board / projector systems (on the job training will be given) · Working knowledge of Audio Visual systems to include – audio hardware / projectors / TVs / Interactive Whiteboards / Interactive Screens · Ability to identify & replace faulty hardware Ability to confidently use imaging software such as Microsoft WDS and MDT Please get in touch today for a confidential discussion about this role. To apply submit your CV email [email protected] Get in touch for additional information@ GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @GreatFind we have a number of 1st / 2nd / 3rd Line and Management roles available within the Education Technology sector - Please contact us for additional information.

GreatFind Recruitment has a fantastic opportunity for an experienced IT Technician to join a highly reputable education group in the South West London area. As a Group, they offer their staff highly competitive salary prospects, generous benefits packages and a sense of true satisfaction as the seek to help pupils achieve the very best from their education years. Their broad reach across England and wide range of educational programmes throughout the UK has led to their 8th award from a recognised educational body. In your role as a Lead Technician for South West London, you will be joining a team of IT professionals in a collaborative effort to support technology requirements for UK schools and academies, as well as focusing on your allocated Academy. You will strive to maintain and improve IT standards across the board and play in lead role in maintaining the smooth running of IT services across the brand as well as overseeing the technical team. Reporting to the IT Service Manager, you will oversee the day to day running of the technical support service, focusing on performance and development of staff within the department. You will work closely with other staff to ensure a high level of service is provided to your allocated Academies. Your key responsibilities will be: · Working with the Service Manager to generate IT reports for your allocated Academy on a monthly basis, to assess performance against the agreed SLA’s · Line managing a team of technicians, providing further training and support as necessary · Overseeing the provision of ICT systems across the brand to ensure a satisfactory performance · Supporting the Service Manager in planning educational requirements, emerging technologies, affordability and financial planning · Implementing backup, security and recovery plans for your designated Academy · Maintaining up to date hardware asset registers · Scheduling testing and reporting for backups · Monitoring anti-virus / malware provisions and overall security of IT systems to ensure integrity of data, systems and resources · Managing active network components at your Academy and WAN links · Upgrading servers and installing operating system across multiple sites · Liaising with 3rd part suppliers and IT contractors during as required Person Specification: · Strong understanding of commercial IT policies, preferably within an education environment · Strong network troubleshooting experience in multi-site (large user base) environments · Security, firewall, safeguarding and health and safety experience (preferably within education) · It is preferable that the new post holder possesses Cisco / Microsoft Network Certifications such as CCNA or Windows equivalent · Knowledge of ITIL service desk operations in order to manage a successful service desk · Good knowledge of MS Office suite Active Directory administration experience TCP/IP and DNS support experience · Previous experience with the procurement of IT equipment and hardware · Local/Wide Area Networks and Wireless technologies As well as great responsibility, this position offers great reward for the successful candidate. Our client is offering training and development opportunities, as well as a generous benefits package and salary of up to £0,000 for the right candidate. Does this sound like your next challenge? Are you a confident IT technician, looking for a step up. APPLY today! Contact Great Find Recruitment to discuss this opportunity with our experienced consultants. Great Find Recruitment is acting as a recruitment partner in relation to this role and is an equal opportunities employer. Please note that an enhanced DBS check may be required before the successful applications can be considered for the role. Please get in touch today for a confidential discussion about this role. To apply email [email protected] Get in touch for additional information@ GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @greatFind we have a number of 1st / 2nd / 3rd Line and Management roles available within the Education Technology sector - Please contact us for additional information.

Calling all Network Managers / Senior Technicians / Engineers... 2nd/3rd line Support Team Leader Opportunity working for a leading IT Solutions Provider based in London. If you're keen to progress your career rapidly and move into a commercial environment with great training and development then this could be the opportunity for you. Brief Summary of Requirements / Technical Skill Requirements: Excellent knowledge of ICT systems - Servers, SANs, Networking and Wireless Ability to support Server 2012, Hyper V / VMware Good knowledge on Office 365 / Google Experience managing / supervising a team of technicians Excellent Troubleshooting skills Please contact me for full information- Ravi PatelGreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @greatFind we have a number of 1st / 2nd / 3rd Line, Project Engineering and Management roles available within the Education Technology sector - contact us for a full list of available job opportunities

Our client is a Leading Independent School. They are seeking an IT Engineer to work within their IT Department, to assist with helpdesk and on-site support services. This is a fantastic opportunity for an individual with IT support experience, particularly within an educational environment and someone who relishes new challenges. Your main responsibilities will include: • To provide onsite 1st line technical support for the school’s ICT systems • Remote support with ticket queries, providing timely and effective resolutions to minimise down time • Managing, monitoring and prioritising tickets via the Helpdesk System and updating clients on resolution progress • Conducting diagnostics over the phone over the phone, via email communication and via desk-side visits • Building up strong relationships with third party software and service providers in order to understand complex issues • Communicating technical information to your client’s IT departments and keeping an accurate log of IT records • Performing software and equipment audits and maintaining equipment allocation and software licensing records • Managing backups and security software for clients The ideal candidate will conduct themselves in a professional manner and have excellent written and verbal communication skills. Due the nature of the role some heavy lifting will also be involved, therefore candidates must make themselves aware of Health and Safety regulations, both on an off-site. The ideal person specification: • A proven track record in managing customer relationships and providing excellent customer service in a customer delivery environment • A strong understanding of all Microsoft Operating Systems and Applications • The ability to install ICT equipment including, but not limited to; desktops, laptops, A/V equipment, printers, projectors, apple products and also provide diagnostic support • Someone able to prioritise workloads and correctly categorise I.T issues according to customer expectations and agreed SLA’s • A self-starter, with the ability work alone on-site with clients and as part of a team • Able to demonstrate a high level of organisation, to ensure client tickets are responded to as efficiently as possible • An individual that is both flexible and reliable in terms of working hours • 1st line support experience Windows Server 2003 - 2012 experience is essential and previous experience working as a school technician would be advantageous. Candidates also possessing IT certifications relevant to the role will be of interest. The benefits include a competitive salary of up to £27,000 and a range of benefits to be discussed at interview stage. As our client is a provider of services into the Education Sector and as such are committed to safeguarding and protecting the welfare of children and young people, their policy includes a full DBS check for the successful candidate. Does this sound like your next move? Our client is very focused on progression and development in the workplace. This role is a great platform for learning and building on your existing knowledge. They have a great reputation for looking after their staff and promote a great workplace atmosphere. APPLY TODAY! Submit your CV for consideration, or contact us today for a confidential discussion about the role. To discuss the role in further detail, please get in touch with an experienced consultant at GreatFind Recruitment on 020 3318 2128. To apply email your CV to [email protected] Get in touch for additional information @ GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected]

Title: IT Engineer (1st /2nd Line/ 3rd Line) Location: North London Type: Contractor Immediate Start Valid Enhanced DBS clearance is required GreatFind Recruitment are looking for 2 x IT Engineer contractors who will be working in Secondary Schools in North London. We will be interested to hear from Engineers at all levels who are Enhanced DBS cleared and available to start immediately. Duties and responsibilities · Respond to and resolve ICT incidents, and identify room for improvement · Regularly communicate with the users and internal team to keep them updated and informed. · By request, assist the change implementation · Keep regular and accurate incident records. Personal Qualifications and experience (Requirements may have varied by contracts) · DBS clearance is required · A proven track record of outstanding technical and customer support experience · Willing to provide excellent customer support with good communication and interpersonal skills · Able to work alone on client’s site · Work knowledge of Windows 2008, Server 2008, XP, AD, Microsoft Outlook, TCP/IP, DNS, DHCP etc. · Well-organised with good time management skills · Good problem solving and trouble shooting skills · CompTIA, MCSA /MCP accredited · CCNA accreditation is desirable · Experience in a school environment is preferable but not necessary Does this sound like you? Do you possess some of the above knowledge and experience? About GreatFind Recruitment We specialise on IT Channel recruitment, especially in education sector. We work on different job level vacancies from graduate jobs to 3rd line Technicians, and in various departments including IT, sales and marketing, and operations. We’ve worked in the IT channel for nearly 20 years. We deliver a consultative, personal service to our candidates and clients, and we won’t rest until everyone is happy. To Apply please send your CV to [email protected] Please feel free to contact me for any additional information. Ravi Patel GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @greatFind we have a number of 1st / 2nd / 3rd Line, Project Engineering and IT Manager roles available within the Education / Corporate Technology sector - contact us for a full list of available job opportunities For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on all Social Media Channels - https://www.linkedin.com/company/greatfind-recruitment/ https://www.facebook.com/GreatFindRecruitment/ https://twitter.com/greatfind_ravi