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  1. GreatFind Recruitment are exclusively working alongside a highly reputable South West London Independent Primary School in search for a Network Officer to join their team. This highly popular and reputable school has achieved fantastic results in recent years and has a high rate of pupil and employee satisfaction. They operate a small to medium sized campus and have an in-house IT team who provide first class support to students and school staff. The new post holder will ideally have 2-3 years experience supporting school networks in a similar capacity and be comfortable with providing day to day technical support to large user bases. Experience in the educational sector is highly desirable for this role. The Network Officer will take overall responsibility for managing and supporting the school’s IT systems, ensuring that they are reliable and that appropriate service levels are maintained. You will gain invaluable experience from senior IT technicians and support staff and enjoy a good level of responsibility and sense of ownership within your role. The School’s innovative approach to learning will ensure you are working on exciting new IT projects - whilst growing and developing within your role. If you are keen to improve, learn and develop, this is a great opportunity for you to join an organisation that is very employee focused. What the role involves: Providing 1st, 2nd and 3rd line support services to staff and pupils and ensuring an accurate incident log and reporting function is maintained Liaising with stakeholders, suppliers and vendors during new project management and technical query resolution Carrying out audits and quality assurance of the IT systems, and reporting findings back to the Director of IT to identify areas for improvement Ensuring all licensing, warranties and documentation is up to date and compliant with legal and IT policy requirements Undergoing up skilling and training as required; whilst also delivering training materials to support staff Coordinating out of hours support for scheduled and emergency scenarios to ensure down time is kept to a minimum Monthly reporting to the IT Director to assess the overall performance of the IT infrastructure Supporting, monitoring, maintaining and managing a wide range of technical systems associated with the School’s IT infrastructure In addition to the above, you will be working closely with the Director of IT and key stakeholders to appropriately specify new systems and services in line with teaching and learning requirements. This fantastic opportunity offers the right candidate a great platform for self-development, whilst also providing a very rewarding level of responsibility within the school. There is a strong ethos and focus on employee satisfaction and progression within the organisation, which is great for candidates who are motivated and ambitious in their work and for those who seeking long-term career prospects. What we identify as the key skills and experience required for the role: Technical: Strong knowledge of current IT best practice, standards, and statutory requirements, particularly within educational environments Good all-round experience with filtered web access, data storage, email services, networked printing, backups, and various software packages used within learning and development VMware Virtualisation experience, including servers, storage and backups Network/IP services experience such as DHCP, DNS, LDAP, wireless, and VPN’s Adept with MS Office Suite and it’s use within education Windows and iOS systems management, software, services and deployment Active Directory infrastructure set up experience Knowledge of Firewalls, filtering and safeguarding within a large user environment Person Specification: Able to strategically analyse complex issues, make informed judgments and take appropriate actions when required Good leadership qualities - able to lead and motivate others in the workplace and ensure a collaborative effort is delivered Strong communication skills - able to discuss and explain technical issues to non-technical users and stakeholders Willing to learn new technologies outside of traditional practice based on the strategic requirements and with a keen interest in evolving hardware technologies and make recommendations on how they should be incorporated into the School Demonstrable awareness concerning safeguarding the welfare of children and young people in the workplace is also important Employment Benefits: 25 Days Annual Leave rising to 30 days after two years’ service. In addition, the site is closed between Christmas and New Year. Free Lunch provided onsite Pension - Employee contributions are 1% and this will rise to 3% in April 2018. The employer contribution is 3%. If you are you interested in applying for the role - submit your application today. This is a rare opportunity to join an outstanding employer in South West London who provides a fantastic work environment for its staff. The benefits include a competitive salary and benefits package to match the skills and experience of the successful candidate and endless training and development opportunities. We anticipate a high level of applications for this sought after post and may contact applicants for a brief telephone interview to discuss your suitability to the role. GreatFind Recruitment is an equal opportunities provider, acting as recruitment partner in relation to this role. Please note, an enhanced DBS check will be required before the appointment of a new post holder. To Apply please send your CV to [email protected] Please feel free to contact me for any additional information. Ravi Patel GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @greatFind we have a number of 1st / 2nd / 3rd Line, Project Engineering and IT Manager roles available within the Education / Corporate Technology sector - contact us for a full list of available job opportunities
  2. Exciting opportunity for a high achieving Independent School in the Surrey area in search for a talented Service Desk Analyst / IT Engineer. As a Service Desk Analyst, you will be joining the IT Services department in an effort to ensure the smooth operation of the in-house I.T network. The role encompasses support of all communications infrastructure on the site and is ideally suited to someone with experience gained through a similar role. In line with Service Desk objectives, you will work as part of a talented team by providing technical support to staff and also external matters as necessary. Core working hours are to cover 8am-5pm, Mon-Fri, covering occasional evenings and weekends. Reporting to the Service Desk Manager you will be: · Providing technical support in order to ensure the smooth operation of the site’s servers, devices, virtual environments and LAN infrastructures · Supporting software installation and maintenance, as well as technical support to staff · Monitoring the safety and security of all networks and ensuring on-time maintenance is carried out to minimize the risk of downtime · Installing network telephone systems with technical support requirements and external contracts · Building on your existing skills set and knowledge base by assisting the Systems Manager as required · Conducting hardware checks, repairs and maintenance schedules · Monitoring the service desk by accurate record keeping, carrying out administration tasks and logging support calls · Ensuring Data Protection is enforced in relation to information stored on the network · Troubleshoot basic network issues such as ADSL broadband issues · Maintaining a high degree of customer service for all support queries and adhere to all service management principles · Providing 1st and when required 2nd line troubleshooting support of I.T related issues covering software and hardware such as PC’s, Printers and Scanners · Communicating progress regarding on-going issues to staff in a timely manner The role offers plenty of challenges and a good opportunity to gain valuable experience within the I.T support sector. You will require an aptitude for working with applications and systems in order to undertake analysis and diagnostics. I.T issues can vary from simple staff issues to more complicated technical issues, which in itself represent a great opportunity for growth within the role and the organisation. What our client is looking for in a candidate: · Previous Experience working in or supporting a School or College desirable · Strong troubleshooting and problem-solving skills, determined and professional at all times · Willingness to learn and better knowledge by working alongside senior I.T staff · Able to prioritise arising issues and manage demanding workloads during busy periods · A confident communicator and a people person, able to communicate fluently via telephone, email and face to face and translate complex information to staff · Strong team player who is also confident working alone when required · Knowledge of Educational software packages and OS software deployment · Experience implementing Telephony Systems would be an advantage for the role · Windows Server 2008 R2 and 2012 R2 within windows 7 and 10 environment would be beneficial · ITIL qualifications or similar would also be of particular interest Benefits Include: · A competitive market salary of up to £28,000 depending on previous experience · 25 days holiday plus bank holiday annual leave entitlement · Pension Scheme · Additional benefits available Due to the work environment, all candidates will be subject to DBS checks in accordance with the site policy. Is this the next challenge for you? Apply now! To Apply please send your CV to [email protected] Please feel free to contact me for any additional information. Ravi Patel GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @greatFind we have a number of 1st / 2nd / 3rd Line, Project Engineering and IT Manager roles available within the Education / Corporate Technology sector - contact us for a full list of available job opportunities
  3. IT Field / Service Desk Engineer Salary up to £27,000 Great opportunity working for a leading Trust of Schools in East London. Brief Summary of Requirements / Technical Skill Requirements: · Excellent knowledge of ICT systems - Servers, SANs, Networking and Wireless · Ability to support Server 2012, Hyper V / VMware · Good knowledge on Office 365 / Google · Windows 7 and 10 desktop support · Experience managing / supervising a team of technicians · Excellent Troubleshooting skills Please contact me for full information- Ravi Patel GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @greatFind we have a number of 1st / 2nd / 3rd Line, Project Engineering and IT Manager roles available within the Education Technology sector - contact us for a full list of available job opportunities
  4. ***6-month contract*** Urgent requirement for an IT Service Desk Support Engineer in North East London – Immediate Start, competitive salary / day rates. A valid DBS Enhanced would be ideal but not essential. ***The role will include working from home, managing the service desk remotely*** A leading group of schools in North East London is seeking an enthusiastic and proactive IT Support engineer to join their talented and passionate team. Hours: 36 hours per week. Salary: Up to £25,000 pro-rata or day rate equivalent. Location: North East London Responsibilities · Receive, log, response and document requests for support from help desk, service delivery team and users for tickets for internal staff and clients. Plan, schedule and monitor own work, and make sure requests are being follow-up and in progress, and resolved in a high level of standard and procedures · Installation and configuration of the organisational and educational software · Installation and troubleshooting of desktops, laptops, mobile devices and network equipment · Maintenance and installation of peripherals · User assistance level 1/2 following user requests · Exceptional customer service. Skills experience required. · Windows 10, Windows Server, Mobile devices, iPad, Chromebooks, Printers · Office 365 and Gsuite. · Active directory and Group policies. · Audio visual systems. · Wireless and network switches. · Experience on meeting Service Level Agreements (SLA) Enhanced DBS check will be required. Apply today and send a copy of your CV to me directly [email protected] or contact me for further information on 07904 015757 .................................................. .................. Ravi Patel GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] **APPROVED**
  5. We are looking for an enthusiastic individual to join our vibrant Spalding based IT company supporting local schools and business around the East Midlands. The ideal candidate will have a proven understanding of Windows desktop and server, with at least one years previous experience in a similar role, willingness to learn new skills and work independently. Excellent communications skills are essential and an expectation to complete your role effectively. Previous knowledge of schools ICT would be an advantage. Full UK Driving Licence is essential. The role involves a scheduled visit routine visiting our customers. The ideal candidate will have: - Excellent people skills. - Excellent time management. - Excellent Communications skills. - Proven knowledge of Windows Active Directory and Office 365. - Happy to work individually as well as part of a team. - Full / clean driving license. Full DBS Check required. Benefits: - Company van and fuel card. - Company pension. - Free or subsidised travel. - Private medical insurance. - Sick pay. Job Type: Full-time. Salary: £22,500.00 – £26,000.00 per year depending on previous experience. We take safeguarding very seriously, as a result a full DBS check would be undertaken. Please submit a CV and cover email to [email protected]. Still open for applications. **APPROVED**
  6. A customer-focused, highly technical and enthusiastic IT Engineer is needed to support an independent school in Notting Hill area. With a salary of up to £35,000 depending on experience. Please note you must have experience working within Schools, Colleges or the education sector. Role Overview In this role, You will be responsible for providing IT support and strategic advice to students, teachers and school staff to ensure the technical side of learning and school systems are running smoothly. Responsibilities: ● Monitoring all hardware and software on the school grounds. ● Be the first point of contact for all technical issues. ● Install and update all school IT systems. ● Ensure that escalated IT issues are resolved within the school's service level agreements. ● Assuring ICT systems are fully functional, robust and secure at local schools through appropriate policies and procedures. ● Ensuring all IT changes are managed in a structured way and documented correctly. ● Making sure that all reported incidents are resolved efficiently. Essential Qualifications and Experience: ● Experience working in a similar role with a school, college or education institute. ● Excellent understanding of school IT systems. ● Strong technical skills, including Microsoft products - Active Directory & Group Policy, Windows 10, Windows Server 2012 & Above and Microsoft 365. ● Impeccable written and verbal communication skills. ● Experience in diagnosing and resolving technical errors. Apply or call today! Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email CV and application to - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVE**
  7. An opportunity to join my school's IT Support department has arisen. We are an all-girls' Grammar School located in Sutton Coldfield, near Birmingham. Details may be found on the school website - https://www.suttcold.bham.sch.uk/blog/?pid=9&nid=2&storyid=281 If you have any questions, ask on here or DM me. Permanent, whole year round, 37.5 hours per week Salary: £21,770 - £30,245, depending on experience (pay award pending) Application Closing Date: 9.30 am on Monday 23rd October 2023 Interview: Thursday 26th October 2023 P.S. The office includes a coffee machine and kettle!
  8. GreatFind Recruitment are on the hunt for an IT Support & Project Engineer for our client, a dynamic and forward-thinking IT organisation, delivering IT services to the UK’s most prestigious schools. The purpose of the role is to provide remote and onsite IT support, plus to assist with IT project implementations. Benefits include: Laptop, Mobile phone, 23 days holiday, Pension, Training, Excellent career development opportunities. This role will provide the IT Support & Project Engineer with the opportunity to get in depth experience with a wide variety of the very latest technologies. It will suit someone with enthusiasm and ambition who is looking to build a strong career in IT. Salary: Up to £30k per annum. Key Responsibilities Provide IT support services to our client schools, remotely and onsite. Deal enthusiastically and promptly with requests and issues. Assist with IT project implementations, from planning and design through to completion. Work with the wider team to deliver IT support services and IT projects. Skills and Experience A passion for technology is essential. A minimum of two years’ experience in an IT role. Experience of working with and supporting a range of information technologies, the following preferred: - Microsoft technologies: 365, Windows, AD, Server and Exchange - Networks: network switches, wireless networks, cabling infrastructure - Cyber security - Cloud technologies (google) - Back-up solutions The Ideal Candidate You will be a technology enthusiast who is good with people and enjoy solving problems. You will be able to work both under direction and on your own initiative, prioritising jobs as required. You will be service focussed and maintain a positive and approachable outlook. You will be energetic and proactive, finding ways to improve the services provided in addition to fixing problems that occur. You will be keen to learn and gain experience with new technologies and their use in an education environment. Our client provides a wide range of IT systems and services working with leading schools and colleges to deliver enterprise-grade IT systems, support and knowledge that enable quality, innovation and excellence in education. This role requires regular working at client sites. We are committed to safeguarding and promoting the welfare of children. Applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS). Apply Today by sending your CV to [email protected] or contact me for a call in confidence for further information. .................................................. .................. Please Note - We have multiple IT Support Technician / Senior Engineering and Network Manager roles open in the West / South West and East London areas - Contact us today to find out more! Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**
  9. GreatFind Recruitment are currently searching for an IT Technical Engineer (2nd Line) to join a reputable education group to support their academies in the Oxford area. Duties and responsibilities · Remote support for servers, databases, wireless systems and networks across various sites · Managing a service desk and ensuring timely responses to any arising queries · Installing and maintaining education software across user sites such as Office 365 Suite · Desktop support for Windows 7 and Windows 10 · On-site installation of hardware and peripherals according to specific site requirements · Scheduled site visits to perform audits, licence checks and routine back-ups · Taking part in new project implementation to suit unique requirements for schools Personal Qualifications and experience · Good knowledge of Windows Server 2012, Active Directory, Group Policy and DHCP · Knowledge of helpdesk functions; ticket management, reporting and documentation · Hands-on experience of dealing with 1st line and 2nd line support queries · Further knowledge of Apple Mac OS X would be an advantage · Industry experience within a Managed Service Provider · SharePoint, Server Hosting (specifically VMware & Hyper-V) and Cisco IOS would be a bonus · Experience of ITIL frameworks and principles · IT related degree and relevant industry qualifications Does this sound like you? Do you possess some of the above knowledge and experience? To Apply please send your CV to [email protected] Please feel free to contact me for any additional information. Ravi Patel GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @greatFind we have a number of 1st / 2nd / 3rd Line, Project Engineering and IT Manager roles available within the Education / Corporate Technology sector - contact us for a full list of available job opportunities For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on all Social Media Channels - https://www.linkedin.com/company/greatfind-recruitment/ https://www.facebook.com/GreatFindRecruitment/ https://twitter.com/greatfind_ravi **APPROVED**
  10. Junior ICT Technician 37 hours per week /38 weeks per year (term time only) Salary NJC Scale 1 Point 5 Actual pro rata salary £11,250.00 We are looking to appoint an enthusiastic and capable technician to join our ICT team. You will support the Network Manager in ensuring that the school’s ICT network operates effectively and efficiently. You should have excellent customer service skills and be able to relate well to both staff and students. Please visit our website Vacancies - Vacancies for further information and an application form. Please send your application form and supporting letter to Mrs S Cirelli, HR Manager, Weavers Academy, Brickhill Road, Wellingborough, Northants NN8 3JH. Applications by email are welcomed and should be sent to: [email protected] CVs are not accepted. Closing date for applications is midday on Friday 6 November 2015. Interviews will take place week commencing 9 November 2015 Weavers Academy is committed to safeguarding and promoting the welfare of learners. Successful applicants will be required to undertake a full enhanced DBS disclosure. Junior ICT Tech Person Spec Oct 2015.pdf Junior ICT Tech Job Description Oct 2015.pdf Junior ICT Tech Advert Oct 2015.pdf
  11. Excellent opportunity to join an independent school as their new IT Support Engineer based in the Watford / Harrow area. This role is perfect for someone who has a background in supplying IT support within an education environment. Responsibilities: ● Support all school staff and students with first and second-line support via the ticketing system and email/telephone enquiries. ● Maintaining the school's databases are operating at the highest standard. ● Provide installation, configuration, and support for networked PCs, laptops, and peripheral devices. ● Ensure that end-user hardware and software solutions are configured, installed, and tested. ● Technical support and set up of event equipment such as projectors, Interactive boards, lights and sound systems - working alongside the AV technician. Requirements/Experience: ● A minimum of two years experience working with IT systems. ● Experience in support and maintenance of Windows Server, including AD, GPO, DNS, DHCP ● Experience supporting and maintaining Windows 10 OS, Office 365 and using Audio-Visual equipment. Apply today or contact us. Come and see us at Bett 2022 at LONDON Excel - Register for our event at the Fox Excel on Thursday 24th and Friday 25th March from 2pm onwards. https://www.eventbrite.co.uk/e/bett-show-meet-greet-greatfind-recruitment-tickets-239907027377 Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email CV to - [email protected]
  12. An opportunity has arisen for an ICT Mobile Technician to cover the Midlands Region with Oasis Community Learning, one of the largest Academy sponsors inthe UK. This newly created role will ensure the smooth running of ICT systems over several sites to facilitate teaching, learning, administration and Leadership. The successful candidate will need to have a keen approach to customer service and have the ability to identify incidents and set key priorities. You will be liaising with the national Service Desk team, the Regional Service Delivery Manager and external providers/manufactures to facilitate in the resolution of service requests. This role demands strong knowledge of Windows 7 and Basic Windows Server 2008 administration, and experience of Microsoft Deployment Services, internet filtering and safeguarding technologies is advantageous. As the successful candidate will berequired to travel between local academy sites in the Birmingham area providing support and advice, it is essential that you own your own car and hold a valid,full, clean UK/EU driving licence. If you are a self-motivated team player, who is strongly task driven, then we would love to hear from you. Thisis an exciting opportunity to be part of a national ICT team which has recently invested 3.5 million pounds in IT systems. As part of the package,Oasis offers: · A good Continuous Professional Development (CPD) Programme using industry certified accreditation e.g.Microsoft Certified professional. · An opportunity to work with new technology e.g. HP Servers, CISCO etc. · A final salary pension scheme with a Local Government pension provider. · A generous holiday allowance for support staff, starting at 25 days per year, rising to 30 days after two years(plus 8 Bank Holidays). If you are interested in this position,please go to our website for further information and send your CV to: [email protected] Closing date for applications is: 12 February 2014. Interviews will take place in Birmingham on 25 February 2014. Please highlight any questions to Yaaba Erzuah on 0207 921 4261. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. Oasis Community Learning supports Equal Opportunities Employment. Oasis Community Learning is a company limited by Guarantee registered in England and Wales no. 5398529.Oasis Community Learning is an exempt charity under the terms of the Charities Act 1993 and 2006 OCL - ICT Mobile Technician Birmingham JDPS - 041113.doc
  13. Looking for a new and exciting role challenge to deepen your IT Knowledge? Read more... If you're a School ICT Technician / Engineer / Network Manager and seeking that next step, then this could be the opportunity for you! Our client a reputable ICT Service Provider based in London is seeking an experienced ICT Engineer to join its ever growing technical team. The candidate will be responsible for the day to day running of their clients ICT systems. The candidate will also be working with others in a team on projects throughout the year. The ideal candidate will possess a minimum of 2-5 years, verifiable experience as a full-time ICT Technician and will have the aim to work long term with the company in developing their role in this exciting and fast growing company. Key Duties: To maintain, update & support various ICT networks · provide support for the servers & associated routines & to provide hardware & software support for workstations · monitor the efficiency of networks · maintain all ICT related peripherals · Inform management of supplies & product requests from clients (this would typically include printer supplies, electronic media & computer systems, development plan requests) · maintain a fully up to date inventory (where required) of all hardware & software at client sites To meet every clients’ customised ICT requirements · Meet all clients’ individual & specific ICT requirements · Ensure clients’ ICT facilities are maintained in accordance with their specific requirements · Develop system specific projects by means of open source software (if needed) · Further maintain & develop all parts of clients’ ICT systems · The ability to manage small to medium sized projects To complete installation of new & existing software packages across the networks · Install software on PCs, locally or via software distribution tools · Perform complete installations of new PCs · Install, configure & maintain anti-virus software across the network · Ensure all systems are up to date with software & service packs · Set up new PCs & other hardware as required & to make sure that all newly set up hardware is left in a “ready” state for client use To provide technical support for all clients · Administer user groups & accounts · Manage network wide settings / administer & configure email accounts · Configure & maintain all software applications for consistent use · Provide support to users in the use of the school’s Management Information Systems · Replace consumable items such as printer toners · Provide advanced support on client systems to include assistance with server setups Assist in user development where required including specific systems training to users on technical & non-technical levels · Offer advice & training to system users · Explain & illustrate computer related issues in a jargon free manor to non-experienced users Any other appropriate duties in consultation with the management. Summary of Requirements Technical Skill Requirements: · Operational knowledge of ICT hardware & software & the integration of the two · Operational knowledge of Windows and Mac OS environments (7 / 8.1 / 10 / Mac OSX / iOS) & Windows Server 2008/2012 R2, Active Directory, DHCP, DNS · Working knowledge of mobile devices – Android / Windows / iPhone  Working knowledge of Hyper-V and VMWare ESXi · Working knowledge of cloud technologies – Google for Education, Office 365, Azure and more · Strong knowledge of Group Policy management  Strong knowledge of User profiles, Roaming & Mandatory · Technical knowledge of Apple Mac hardware & software (including Mac OSX/iPod/iPhone)  Working knowledge of common user applications: including Microsoft Office applications (2007, 2010, 2013, 2016), Internet Explorer, Other web browsers · Established skill set for network communications, network switching hardware – diagnosing faults, switch configurations, efficiently design topologies · Occasionally install network cabling and interactive white board / projector systems (on the job training will be given) · Working knowledge of Audio Visual systems to include – audio hardware / projectors / TVs / Interactive Whiteboards / Interactive Screens · Ability to identify & replace faulty hardware Ability to confidently use imaging software such as Microsoft WDS and MDT Please get in touch today for a confidential discussion about this role. To apply submit your CV email [email protected] Get in touch for additional information@ GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @GreatFind we have a number of 1st / 2nd / 3rd Line and Management roles available within the Education Technology sector - Please contact us for additional information.
  14. Calling all Network Managers / Senior Technicians / Engineers... 2nd/3rd line Support Team Leader Opportunity working for a leading IT Solutions Provider based in London. If you're keen to progress your career rapidly and move into a commercial environment with great training and development then this could be the opportunity for you. Brief Summary of Requirements / Technical Skill Requirements: Excellent knowledge of ICT systems - Servers, SANs, Networking and Wireless Ability to support Server 2012, Hyper V / VMware Good knowledge on Office 365 / Google Experience managing / supervising a team of technicians Excellent Troubleshooting skills Please contact me for full information- Ravi PatelGreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @greatFind we have a number of 1st / 2nd / 3rd Line, Project Engineering and Management roles available within the Education Technology sector - contact us for a full list of available job opportunities
  15. ***6-month contract*** Urgent requirement for an IT Support Engineer in Central London – Immediate Start, competitive salary / day rates. A valid DBS Enhanced would be ideal but not essential. Term of likely to extend and will be on-going. A leading secondary school in Central London is seeking an enthusiastic and proactive IT Support engineer to join their talented and passionate team. Excellent opportunity to gain experience in this 1st class school. Hours: Term-time (40 weeks per annum) + 2 weeks during the school holidays Salary: £21,000 to £28,000 term time only, salary pro-rata Location: Central London Responsibilities Installation and configuration of the organisational and educational software Installation and troubleshooting of desktops, laptops, mobile devices and network equipment Maintenance and installation of audio-visual equipment Maintenance and installation of peripherals User assistance level 1/2 following user requests Exceptional customer service. Enhanced DBS check will be required. Apply today and send a copy of your CV to me directly [email protected] ***Bett Show 2020*** GreatFind Team will be attending the show across all 4 days 22nd to 25th January. Whether your looking for new talent or seeking a new role contact me to arrange a coffee meeting 😊 .................................................................... Ravi Patel GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/
  16. Our client is a Leading Independent School. They are seeking an IT Engineer to work within their IT Department, to assist with helpdesk and on-site support services. This is a fantastic opportunity for an individual with IT support experience, particularly within an educational environment and someone who relishes new challenges. Your main responsibilities will include: • To provide onsite 1st line technical support for the school’s ICT systems • Remote support with ticket queries, providing timely and effective resolutions to minimise down time • Managing, monitoring and prioritising tickets via the Helpdesk System and updating clients on resolution progress • Conducting diagnostics over the phone over the phone, via email communication and via desk-side visits • Building up strong relationships with third party software and service providers in order to understand complex issues • Communicating technical information to your client’s IT departments and keeping an accurate log of IT records • Performing software and equipment audits and maintaining equipment allocation and software licensing records • Managing backups and security software for clients The ideal candidate will conduct themselves in a professional manner and have excellent written and verbal communication skills. Due the nature of the role some heavy lifting will also be involved, therefore candidates must make themselves aware of Health and Safety regulations, both on an off-site. The ideal person specification: • A proven track record in managing customer relationships and providing excellent customer service in a customer delivery environment • A strong understanding of all Microsoft Operating Systems and Applications • The ability to install ICT equipment including, but not limited to; desktops, laptops, A/V equipment, printers, projectors, apple products and also provide diagnostic support • Someone able to prioritise workloads and correctly categorise I.T issues according to customer expectations and agreed SLA’s • A self-starter, with the ability work alone on-site with clients and as part of a team • Able to demonstrate a high level of organisation, to ensure client tickets are responded to as efficiently as possible • An individual that is both flexible and reliable in terms of working hours • 1st line support experience Windows Server 2003 - 2012 experience is essential and previous experience working as a school technician would be advantageous. Candidates also possessing IT certifications relevant to the role will be of interest. The benefits include a competitive salary of up to £27,000 and a range of benefits to be discussed at interview stage. As our client is a provider of services into the Education Sector and as such are committed to safeguarding and protecting the welfare of children and young people, their policy includes a full DBS check for the successful candidate. Does this sound like your next move? Our client is very focused on progression and development in the workplace. This role is a great platform for learning and building on your existing knowledge. They have a great reputation for looking after their staff and promote a great workplace atmosphere. APPLY TODAY! Submit your CV for consideration, or contact us today for a confidential discussion about the role. To discuss the role in further detail, please get in touch with an experienced consultant at GreatFind Recruitment on 020 3318 2128. To apply email your CV to [email protected] Get in touch for additional information @ GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected]
  17. Dunottar School, Reigate Surrey Wages: Competitive The IT department provides vital support to the educational provision of Dunottar School. It is a forward-thinking department which seeks to ensure the School fully utilises its technology and software capabilities, and that the learning experience of our pupils is enhanced by this provision. You will be joining a small, friendly and supportive department who are committed to working collaboratively and innovatively. Being part of the United Learning group of schools, Dunottar School seeks to constantly improve and grow our IT provision by utilising our group vision and capabilities. Working directly with the Network Manager and the Theatre & AV Manager, the IT Technician will provide first line support and will therefore play a key client facing role in the department. Although the roles are separate, the team works closely together, working from one office, with as much sharing of knowledge as possible and training on new technologies. Within the school, the IT department works closely with academic and support staff departments, with strategic direction provided currently by the Deputy Head (Operations). For more information: https://dunotarschool.current-vacancies.com/Jobs/Advert/2997446?cid=1567&rsid=0&js=0&LinkType=1&FromSearch=False IT Technician JD Jan 2023.docx Guidance for Applicants.pdf
  18. We have a Selection of IT Engineer opportunities ranging from £25 to 30k in the North London / Hertfordshire areas. An excellent opportunity for onsite School or College based IT Technicians / IT Engineer Support staff seeking a new challenge. Skills required: Windows Server 2012/2016/2019 Office 365 Windows OS 7 / 8.1 / 10 Microsoft Office 2013 / 2016 / 2019 Hardware - PC building Understanding and experience of networking protocols Excellent communication skills Excellent customer service skills Support experience of AV peripherals: whiteboards and projectors Troubleshooting and problem-solving of Printer related issues. Essential Requirement: Experience providing IT support to schools or colleges. Available to start immediately although those with short notices (1 week) will be considered. Must be able to work confidently using own initiative as well as part of a team whilst having excellent communication and customer service skills. Ability to plan time effectively, meet deadlines and remain calm in challenging and pressurised situations. Apply Today by sending your CV to [email protected] or contact me for a call in confidence for further information. .................................................. .................. Ravi Patel Managing Director GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**
  19. Great Opportunity for IT Technicians / Engineers working in Schools looking for their next challenge or an IT Support Engineer working for an IT Service Provider looking for an Internal IT Support Role. Title: Technical Field Engineer Location: East London Salary: £26,865 - £28,440 + travel allowance (approx. £100 per month) Job type: Perm 36 Hours per week plus Great Benefits. GreatFind Recruitment is working with an established Education Trust who provide services to Schools in the Hackney area. This role will be working on technical support both remotely in their headquarters in North East London, as well as onsite support to their clients in and around that area. You will visit regularly to the client’s sites for scheduled maintenance and specific incidents that cannot be resolved remotely. You will also be an escalation point, and delivery the high standard of services. DBS clearance is required. Apply now. Duties and responsibilities: · Receive, log, response and document requests for support from help desk, service delivery team and users for tickets for internal staff and clients. Plan, schedule and monitor own work, and make sure requests are being follow-up and in progress, and resolved in a high level of standard and procedures · Investigate issues and requests to ensure appropriate solution are applied. Escalate issue when necessary · Provide basic training to users, and consultative advice to them on systems, products and services, enhancement, operating procedures and systems improvement · Responsible for installation, configuration, upgrading, maintenance and troubleshooting of hardware, software, curriculum network’s desktop images, anti-virus, email accounts etc. Monitor systems by regular reports and take further action to prevent potential issues · Build up good, long-term relationship with clients and third parties. Aim to achieve the goals of excellent customer care, value for money and great performance · Provide an effective interface between users and service providers by monitoring the progress of requests for support and ensure users and other interested parties are kept informed. · Keep up to date with the industrial news and continuous learning and developing professional skills · Follow the Health and Safety policy and arrangements, and the Equality and Diversity policy · Promote and safeguard the welfare of children, young and vulnerable people · Tasks assigned by the Line Manager Personal Qualifications and experience: Essential · Experience of technical documentation (create and maintain), Supporting Windows (XP, 7), Windows Server (2003, 2008) · Experience on meeting Service Level Agreements (SLA) · Understanding and committing to health and safety and Equal Opportunities at workplace · Excellent interpersonal and communication skills · Analytical and methodical, a good problem-solver and able to manage resources effectively · Credible, resilient, creative, with strong sense of purpose · Have a UK full driving licence and your own vehicle Desirable · Degree or Equivalent · MCSA Server Infrastructure / ACSP (Apple Certified Support Professional) / CCNA / ITIL Foundation certificate or equivalent · Experience of providing technical support to schools · Work knowledge Design, configuration, and support of anti-virus solutions. · Experienced in supporting Windows 8, Windows Server (2008 R2 and 2012, security implementation), Apple OS X, IOS, Wireless Solutions (Cisco, Meru and Ruckus), switches and Routers (Cisco and HP), Backup systems, Servers (HP, IBM and Dell), Active Directory, DHCP, DNS, Logon Scripts, Group Policies, Network Management tools · Experience of managing and troubleshooting a range of Internet connections · Good understanding of incident, problem and change management The successful candidate will work 36 per week between 08:00-17:30. Enhanced DBS (Disclosure and Barring Service) check is required. Interviews will be arranged soon. Please apply now to avoid disappointment. Please get in touch today for a confidential discussion about this role. To apply submit your CV email [email protected] Get in touch for additional information@ GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @GreatFind we have a number of 1st / 2nd / 3rd Line and Management roles available within the Education Technology sector - Please contact us for additional information. **Approved**
  20. We require enthusiastic ICT Technicians to ensure the smooth operation of the ICT facilities. An ability and willingness to solve practical problems is essential. Reporting into the Partnership ICT Support Department you will provide technical support across The Howard Partnership Trust. The roles can be based at any of our secondary schools within The Howard Partnership Trust. ICT Technicians are required to: Be readily available to answer the phone to our staff and clients in a professional and efficient manner To provide front line troubleshooting, diagnostics and provide technical fixes To support a variety of custom made/bespoke applications, Microsoft and desktop applications using a variety of industry tools To support networks, hardware and printers Actively employ, share and contribute to the company's knowledge base Essential Skills / Experience: Problem solving Trouble-shooting Good written and spoken communication skills Able to work under your own initiative and as part of a large team Self-motivated and accurate A Driving Licence and access to a car For more information about THPT please go to The Howard Partnership Trust - Home To Apply, follow this link: Partnership ICT Support Technicians - Vacancies Closing date: Wednesday 13 December 2017 The Howard Partnership Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Employment is subject to a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS)
  21. Looking for a new and exciting role within the Education ICT sector to deepen your IT Knowledge? Read more... Our client a reputable ICT Service Provider based in South West London is seeking an experienced ICT Technician to join its ever growing technical team. The successful candidate will be assigned a client portfolio of between 5 and 10 customers. The candidate will be responsible for the day to day running of their ICT systems. The candidate will also be working with others in a team on projects throughout the year. The ideal candidate will possess a minimum of 2-5 years, verifiable experience as a full-time ICT Technician and will have the aim to work long term with the company in developing their role in this exciting and fast growing company. Key Duties: To maintain, update & support various ICT networks · provide support for the servers & associated routines & to provide hardware & software support for workstations · monitor the efficiency of networks · maintain all ICT related peripherals · Inform management of supplies & product requests from clients (this would typically include printer supplies, electronic media & computer systems, development plan requests) · maintain a fully up to date inventory (where required) of all hardware & software at client sites To meet every clients’ customised ICT requirements · Meet all clients’ individual & specific ICT requirements · Ensure clients’ ICT facilities are maintained in accordance with their specific requirements · Develop system specific projects by means of open source software (if needed) · Further maintain & develop all parts of clients’ ICT systems · The ability to manage small to medium sized projects To complete installation of new & existing software packages across the networks · Install software on PCs, locally or via software distribution tools · Perform complete installations of new PCs · Install, configure & maintain anti-virus software across the network · Ensure all systems are up to date with software & service packs · Set up new PCs & other hardware as required & to make sure that all newly set up hardware is left in a “ready” state for client use To provide technical support for all clients · Administer user groups & accounts · Manage network wide settings / administer & configure email accounts · Configure & maintain all software applications for consistent use · Provide support to users in the use of the school’s Management Information Systems · Replace consumable items such as printer toners · Provide advanced support on client systems to include assistance with server setups Assist in user development where required including specific systems training to users on technical & non-technical levels · Offer advice & training to system users · Explain & illustrate computer related issues in a jargon free manor to non-experienced users Any other appropriate duties in consultation with the management. Summary of Requirements Technical Skill Requirements: · Operational knowledge of ICT hardware & software & the integration of the two · Operational knowledge of Windows and Mac OS environments (7 / 8.1 / 10 / Mac OSX / iOS) & Windows Server 2008/2012 R2, Active Directory, DHCP, DNS · Working knowledge of mobile devices – Android / Windows / iPhone  Working knowledge of Hyper-V and VMWare ESXi · Working knowledge of cloud technologies – Google for Education, Office 365, Azure and more · Strong knowledge of Group Policy management  Strong knowledge of User profiles, Roaming & Mandatory · Technical knowledge of Apple Mac hardware & software (including Mac OSX/iPod/iPhone)  Working knowledge of common user applications: including Microsoft Office applications (2007, 2010, 2013, 2016), Internet Explorer, Other web browsers · Established skill set for network communications, network switching hardware – diagnosing faults, switch configurations, efficiently design topologies · Occasionally install network cabling and interactive white board / projector systems (on the job training will be given) · Working knowledge of Audio Visual systems to include – audio hardware / projectors / TVs / Interactive Whiteboards / Interactive Screens · Ability to identify & replace faulty hardware  Ability to confidently use imaging software such as Microsoft WDS and MDT Prerequisites · Minimum 2 Years experience of client facing IT Support role within the education sector · This job involves travelling between client sites therefore the use of a reliable personal vehicle (mileage will be paid) is required. · Full UK Driving Licence required Does this sound like your next career choice? APPLY TODAY! Please get in touch today for a confidential discussion about this role. To apply email [email protected] Get in touch for additional information@ GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected]
  22. Senior IT Technician required to work across two schools (Bushey Meads School & Little Reddings Primary School), both schools form part of the Bushey St James Trust. Closes - Tuesday 28th June 2016 (12 noon) This is a varied role working across the Trust with no two days being the same and provides many exciting opportunities for the successful candidate. The salary for this post is APT&C Points 23 – 26 (depending on skills and experience) plus London fringe (currently £21,057 – £23,166 p.a. plus £832 p.a.) Additional remuneration is available for an exceptional candidate. For more information and to apply please visit the link below Bushey St James Trust | Senior IT Technician Application forms are attached below, or available via the website Application-Form-Associate-Staff-1.doc Person-Specification-2.doc Senior-IT-Technician-JobDescription-FINAL-5.docx
  23. We have a great selection of Contract immediately start opportunities for IT professionals working on a short and longterm contract/temp basis. We are currently working with a wide selection of schools and exciting Education technology companies that are actively seeking new IT Staff. All applicants will need to be DBS checked. However, if you do not have a current Enhanced DBS but we think that you are right for the position we will carry it out for you. Excellent pay rates and please contact me us for full information. We have openings in the following areas: • North London • Watford • Richmond • Paddington • Walthamstow • Hammersmith • West London • Worcester Skills Required: • Windows Server 2012/2016/2019 • Active Directory / Group Policy / DNS / DHCP knowledge • Office 365 • Windows OS 10 • Microsoft Office • Mobile devices (iPads / Chromebooks) • Desktop and Mobile device deployment • Understanding and experience of networking protocols • Excellent communication skills • Excellent customer service skills • Support experience of AV peripherals: whiteboards and projectors • Troubleshooting and problem-solving of Printer related issues. Essential Requirement: • Experience providing IT support to schools, colleges, universities or EdTech companies. • Available to start immediately although those with short notices (1 week) will be considered. Apply or Call today. Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**
  24. A brilliant opportunity for an experienced Senior IT Technician to join a thriving ICT team in the Education secondary sector. Offering exceptional benefits and a competitive wage, the right candidate will play a vital role within a well established ICT department. Role Overview The successful candidate will receive a host of benefits including a pension contribution of 18%, onsite parking and 25 days annual leave. As the Senior ICT Technician for our client you will report directly to the Business Manager. You will be responsible for maintaining hardware, software and providing technical support. A varied and interesting role, this position will involve working with a variety of employees across the organisation, and will suit someone with excellent customer service. This position may involve evening and weekend work, so flexibility is essential. Responsibilities: · Maintaining our client’s hardware including all network, servers, workstations, and printers · Provide 1st, 2nd and 3rd line technical support · Detect and resolve any issues with PCs, tablets and printers · Install and upgrade client applications · Spot threats to information security and be actively involved in the resolution of any threats · Install essential software patches · Use network images to build PCs and laptops · Install and configure switches and routers · Maintain all hardware, software and user accounts · Manage access rights · Resolve user problems through troubleshooting · Maintain backup systems, AV equipment, printers and manage server storage · Implement our client’s network and security policies · Negotiate with suppliers in order to purchase equipment and software when requested · Maintain an accurate hardware register · Support and contribute to any ICT improvement plans and help to deliver ICT training Essential Qualifications, Experience and Knowledge: · Minimum of 5 GCSEs with grades A* - C (including English and Maths) · Degree within a discipline relevant to IT and a minimum of 3 years experience in a role within IT OR a minimum of 5 years of experience in a relevant role · Experience of working to targets · Exceptional skills in Microsoft Office 2010 · An understanding of the Education sector · Practical experience of Windows Server management and support · Experience managing VMware virtualised server systems, and backup systems including Veeam and BackupExec · Experience using Windows Active Directory and Group Policy · Knowledge of Data Protection, Copyright, Health & Safety and Safeguarding Person Specification: · Excellent communication skills · Good organisational skills with the ability to prioritise workload · Comfortable working on own initiative and as part of a team · Proactive and flexible approach to work · Works well under pressure · Good attention to detail and analytical skills · Comfortable problem solving · Customer focused · An interest in CPD Nice to have but not essential: · IT specific qualifications · Experience leading IT projects and managing IT technicians · Experience of disaster recovery · An understanding of wireless network configuration · Skills in web development · Experience with VoIP telephone systems Want to know more? As a specialist IT recruitment agency, at GreatFind Recruitment, we genuinely care about our candidates and clients. We strive to provide a personalised and consultative service and we would be more than happy to chat to you about this role in more detail. Apply Today by sending your CV to [email protected] or contact me for a call in confidence for further information................................................... ..................Ravi PatelManaging DirectorGreatFind RecruitmentTel - 020 3318 2128Out of hours - 07904 015757Email - [email protected] our latest vacancies visit - http://www.greatfindrecruitment.comFollow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**
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