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Outstanding Opportunity for a Support Engineer Virtue Technologies wish to appoint an enthusiastic Support Engineer to work in their fast paced and growing business. Virtue Technologies work in partnership with our customers, aiming towards a common goal of improving teaching and learning, ultimately supporting a school towards its ICT vision. We do this by providing a customised and local service that is both flexible and innovative. An ISO9001 accredited company and Department for Education ICT Framework Supplier, Virtue Technologies is a leading provider of IT solutions to local authorities, schools, regional broadband consortia, academy trusts, colleges and businesses. The successful applicant will: Be innovative, collaborative and an excellent communicator. Be looking to make a valuable contribution to Virtue Technologies. Work with our customers to provide Level 1 support Provide onsite support to client equipment, servers and infrastructure. Have a keen interest in IT Demonstrate a good level of knowledge of client, server and network technologies. Be based at the Virtue Technologies Head Office and regularly work on customer sites. We can offer: The opportunity to work with a highly engaging and forward thinking Team An amazing opportunity to grow and develop your IT skills. Exposure to new technologies such as, wireless solutions, virtualisation, cloud platforms, mobile solutions, internet delivery and getaway security. An opportunity to build and further develop good practice. High quality professional development opportunities, where Virtue Technologies invest in you and your skills. A starting salary of £15k+, depending on skills. Applicants will be required to demonstrate a level of technical and communications skills during the interview process. Virtue Technologies and its customers are committed to safeguarding and promoting the welfare of children. All recruitment is subject to an enhanced DBS check Applications should be made in writing, enclosing a current CV, to Will Stead, Head of Operations, by email to [email protected] by Midnight, Sunday June 7th 2015. No recruitment or employment consultants please.
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Please click on the link to find out more about the role. Nescot Senior IT Technician
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A leading school in Central London is seeking an enthusiastic and proactive IT Support Technician to join their talented and passionate team. Excellent opportunity to gain experience in this 1st class school. Hours: Term-time (39 weeks per annum) + 2 weeks during the school holidays Location: Central London Responsibilities as an IT Support Technician Installation and configuration of the diverse organisational and educational software Installation and troubleshooting of desktop & mobile devices and network equipment Maintenance and installation of audio-visual equipment Maintenance and installation of Printers / IT equipment Configuration of all kinds of equipment and services to enable monitoring and auditing Enhanced DBS check will be required. Apply today to avoid missing out on this excellent opportunity! Why not also check out our Linkedin page to connect with our team; follow interesting industry news & updates; & find out more about our exciting job opportunities www.linkedin.com/company/greatfind-recruitment Many more openings for School based IT Support Staff (Level 1 support staff to IT Director vacancies nationally) - Contact us today to schedule a confidential and no-obligation call. Apply today and send a copy of your CV to me directly [email protected] or call 07904 015757. .................................................. .................. Ravi Patel GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**
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An ideal opportunity for an IT Technician with previous experience in the Education sector. Our client is looking for a permanent and full time IT Technician to join their well-respected IT team in an excellent location in West London. Salary for the role is £30,000 - 32,000. Role Overview The successful candidate will receive a very competitive salary, 28 days of annual leave (plus bank holidays) along with a host of other benefits including: enhanced sick and maternity/paternity pay, an excellent pension scheme, free lunch and refreshments, free use of fitness facilities and staff wellbeing sessions. As the IT Technician, you will be responsible to the Director of Digital Strategy and IT via the Network Manager. You will provide support to our client and deliver outstanding service to all users. Responsibilities: ● Provide first-line support for incidents and service requests ● Provide end-user ICT training ● Update the Director of Digital Strategy and IT if an incident develops into a problem ● Ensure our client’s computer estate and iPads run correctly ● Maintain and develop our client’s device imaging and MDM provision ● Maintain and update our client’s asset register ● Work with agreed SLAs ● Prioritise workload in order to maintain service levels and service KPIs ● Help the Director of Digital Strategy and IT and Network Manager to deliver our client’s IT Digital Strategy ● Maintain printer assets and provide printer support and troubleshooting ● Support events ● Ensure all systems are configured to best practice and are kept up to date ● Update and review IT systems and process documentation ● Convert and digitise teaching and learning media ● Assist with infrastructure projects ● Be available for additional events outside normal hours for IT Support (when agreed in advance) ● Ensure our client is compliant with their Data Security and GDPR policy ● Erase data correctly when disposing of any hardware Essential Qualifications, Experience and Knowledge: ● Educated to A Level or equivalent qualifications ● Experience of working on an IT Help Desk ● Experience working with EdTech systems within the Education sector ● Experience building, configuring and supporting desktop PC’s, laptops, printers and scanners ● Experience working with Microsoft Domain and Imaging toolkit ● Knowledge of the following:Windows 10, Windows Server 2016 & 2019; desktop, laptops, tablets and server hardware; VMware vCenter; Microsoft Azure Active Directory and Exchange Online; Google Classroom; Networking; Aruba Wired and Wireless; virtual server backup technologies; mobile device management; classroom audio and visual equipment; Sophos Anti-virus technology and Fortinet Firewalls ● Working knowledge of Microsoft Windows operating systems Person Specification: ● Excellent troubleshooting skills ● Self motivated and able to prioritise workload while working to tight deadlines ● Work well as part of a team ● An excellent communicator with technical and non technical colleagues and service users ● Organised with a positive attitude towards work ● Self-motivated and keen to keep up with industry trends Nice to have but not essential: ● Knowledge and experience of: Microsoft MCSA, Azure knowledge, CompTIA A+, ITIL Foundation, Google Classroom Training, working with Apple iPads and network performance monitoring tools Previous experience in a similar position in an Education setting Apply or call today! Please Note - We have multiple IT Support Technician / Senior Engineering and Network Manager roles open in the West / South West / South East and East London areas - Contact us today to find out more! Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**
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A brilliant opportunity for an experienced Senior IT Technician to join a thriving ICT team in the Education secondary sector. Offering exceptional benefits and a competitive wage, the right candidate will play a vital role within a well established ICT department. Role Overview The successful candidate will receive a host of benefits including a pension contribution of 18%, onsite parking and 25 days annual leave. As the Senior ICT Technician for our client you will report directly to the Business Manager. You will be responsible for maintaining hardware, software and providing technical support. A varied and interesting role, this position will involve working with a variety of employees across the organisation, and will suit someone with excellent customer service. This position may involve evening and weekend work, so flexibility is essential. Responsibilities: · Maintaining our client’s hardware including all network, servers, workstations, and printers · Provide 1st, 2nd and 3rd line technical support · Detect and resolve any issues with PCs, tablets and printers · Install and upgrade client applications · Spot threats to information security and be actively involved in the resolution of any threats · Install essential software patches · Use network images to build PCs and laptops · Install and configure switches and routers · Maintain all hardware, software and user accounts · Manage access rights · Resolve user problems through troubleshooting · Maintain backup systems, AV equipment, printers and manage server storage · Implement our client’s network and security policies · Negotiate with suppliers in order to purchase equipment and software when requested · Maintain an accurate hardware register · Support and contribute to any ICT improvement plans and help to deliver ICT training Essential Qualifications, Experience and Knowledge: · Minimum of 5 GCSEs with grades A* - C (including English and Maths) · Degree within a discipline relevant to IT and a minimum of 3 years experience in a role within IT OR a minimum of 5 years of experience in a relevant role · Experience of working to targets · Exceptional skills in Microsoft Office 2010 · An understanding of the Education sector · Practical experience of Windows Server management and support · Experience managing VMware virtualised server systems, and backup systems including Veeam and BackupExec · Experience using Windows Active Directory and Group Policy · Knowledge of Data Protection, Copyright, Health & Safety and Safeguarding Person Specification: · Excellent communication skills · Good organisational skills with the ability to prioritise workload · Comfortable working on own initiative and as part of a team · Proactive and flexible approach to work · Works well under pressure · Good attention to detail and analytical skills · Comfortable problem solving · Customer focused · An interest in CPD Nice to have but not essential: · IT specific qualifications · Experience leading IT projects and managing IT technicians · Experience of disaster recovery · An understanding of wireless network configuration · Skills in web development · Experience with VoIP telephone systems Want to know more? As a specialist IT recruitment agency, at GreatFind Recruitment, we genuinely care about our candidates and clients. We strive to provide a personalised and consultative service and we would be more than happy to chat to you about this role in more detail. Apply Today by sending your CV to [email protected] or contact me for a call in confidence for further information................................................... ..................Ravi PatelManaging DirectorGreatFind RecruitmentTel - 020 3318 2128Out of hours - 07904 015757Email - [email protected] our latest vacancies visit - http://www.greatfindrecruitment.comFollow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**
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GreatFind Recruitment are exclusively working alongside a highly reputable South West London Independent Primary School in search for a Network Officer to join their team. This highly popular and reputable school has achieved fantastic results in recent years and has a high rate of pupil and employee satisfaction. They operate a small to medium sized campus and have an in-house IT team who provide first class support to students and school staff. The new post holder will ideally have 2-3 years experience supporting school networks in a similar capacity and be comfortable with providing day to day technical support to large user bases. Experience in the educational sector is highly desirable for this role. The Network Officer will take overall responsibility for managing and supporting the school’s IT systems, ensuring that they are reliable and that appropriate service levels are maintained. You will gain invaluable experience from senior IT technicians and support staff and enjoy a good level of responsibility and sense of ownership within your role. The School’s innovative approach to learning will ensure you are working on exciting new IT projects - whilst growing and developing within your role. If you are keen to improve, learn and develop, this is a great opportunity for you to join an organisation that is very employee focused. What the role involves: · Providing 1st, 2nd and 3rd line support services to staff and pupils and ensuring an accurate incident log and reporting function is maintained Supporting, monitoring, maintaining and managing a wide range of technical systems associated with the School’s IT infrastructure · Liaising with stakeholders, suppliers and vendors during new project management and technical query resolution · Carrying out audits and quality assurance of the IT systems, and reporting findings back to the Director of IT to identify areas for improvement · Ensuring all licensing, warranties and documentation is up to date and compliant with legal and IT policy requirements · Undergoing up skilling and training as required; whilst also delivering training materials to support staff · Coordinating out of hours support for scheduled and emergency scenarios to ensure down time is kept to a minimum · Monthly reporting to the IT Director to assess the overall performance of the IT infrastructure In addition to the above, you will be working closely with the Director of IT and key stakeholders to appropriately specify new systems and services in line with teaching and learning requirements. This fantastic opportunity offers the right candidate a great platform for self-development, whilst also providing a very rewarding level of responsibility within the school. There is a strong ethos and focus on employee satisfaction and progression within the organisation, which is great for candidates who are motivated and ambitious in their work and for those who seeking long-term career prospects. What we identify as the key skills and experience required for the role: Technical: ● Strong knowledge of current IT best practice, standards, and statutory requirements, particularly within educational environments · Good all-round experience with filtered web access, data storage, email services, networked printing, backups, and various software packages used within learning and development ● VMware Virtualisation experience, including servers, storage and backups ● Network/IP services experience such as DHCP, DNS, LDAP, wireless, and VPN’s ● Adept with MS Office Suite and it’s use within education ● Windows and iOS systems management, software, services and deployment · Active Directory infrastructure set up experience ● Knowledge of Firewalls, filtering and safeguarding within a large user environment Person Specification: Able to strategically analyse complex issues, make informed judgments and take appropriate actions when required · Good leadership qualities - able to lead and motivate others in the workplace and ensure a collaborative effort is delivered ● Strong communication skills – able to discuss and explain technical issues to non-technical users and stakeholders ● Willing to learn new technologies outside of traditional practice based on the strategic requirements and with a keen interest in evolving hardware technologies and make recommendations on how they should be incorporated into the School · Demonstrable awareness concerning safeguarding the welfare of children and young people in the workplace is also important Employment Benefits: · 25 Days Annual Leave rising to 30 days after two years’ service. In addition, the site is closed between Christmas and New Year. · Free Lunch provided onsite · Pension - Employee contributions are 1% and this will rise to 3% in April 2018. The employer contribution is 3%. If you are you interested in applying for the role - submit your application today. This is a rare opportunity to join an outstanding employer in South West London who provides a fantastic work environment for its staff. The benefits include a competitive salary and benefits package to match the skills and experience of the successful candidate and endless training and development opportunities. We anticipate a high level of applications for this sought after post and may contact applicants for a brief telephone interview to discuss your suitability to the role. GreatFind Recruitment is an equal opportunities provider, acting as recruitment partner in relation to this role. Please note, an enhanced DBS check will be required before the appointment of a new post holder. To Apply please send your CV to [email protected] Please feel free to contact me for any additional information. Ravi Patel GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @greatFind we have a number of 1st / 2nd / 3rd Line, Project Engineering and IT Manager roles available within the Education / Coporate Technology sector - contact us for a full list of available job opportunities
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