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An exceptional management role for an experienced IT professional to ensure high quality IT operations. The role offers an exciting opportunity to make a positive impact on our client’s already well-established IT provision in the Education sector. We have a similar role available in North London. Role Overview With an excellent salary of £35,000 to £38,000 plus an 11% pension contribution, this role is a fantastic opportunity for a motivated IT professional based in South London. You will be responsible for the operational delivery of IT services, and manage a team of IT professionals. Please note the successful candidate will need to have the right to work in the UK, and will be subject to an enhanced DBS check. Responsibilities: ● Manage a team of senior, onsite and offsite technicians. ● Manage all IT related service requests as detailed in our client’s SLAs. ● Ensure an excellent customer experience and drive change if needed. ● Delegate duties within your team. ● Ensure tasks meet our client’s compliance standards. ● Arrange one to one meetings with your team to monitor progress and encourage development through individual progress plans. ● Maintain all documentation and licences necessary for IT equipment, and undertake regular checks of equipment and paperwork. ● Make sure any third party software is compliant with our client’s policies. ● Support your team to ensure they have the tools and training needed to undertake their roles. ● Provide IT training and guidance as and when required. ● Create monthly performance reports. ● Arrange regular operations meetings to monitor IT performance. ● Maintain high standards across all IT operations. Essential Qualifications and Experience: ● Exceptional IT skills spanning a wide variety of areas including: Windows, iOS, Mobile Device Management, O365, SharePoint, SCCM, active directory/operational units, and Web based backup solutions. ● Previous successful experience of delivering an IT operational service model within the Education sector. ● Knowledge of providing a range of IT services and solutions for the Education sector. ● Experience of managing an IT team within a school environment including resolving any issues that may arise. Specifically issues with: printers, internet connectivity, wireless and local area networks. ● Experience using an ITIL service desk tool. Person Specification: ● Excellent written and verbal communication to both technical and non-technical colleagues. ● The ability to form excellent working relationships with colleagues. ● Good customer services skills. ● Comfortable managing a team, and helping to develop the people within your team. ● Works well under pressure and comfortable making decisions. ● Results driven. ● Interest in own CPD and willing to work towards an ITIL4 qualification. Apply by sending your cv to [email protected] or contact 07904 015757 / Email. .................................................. .................. Ravi Patel Managing Director GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

We are looking to appoint an experienced, highly service-oriented individual to lead the support and ongoing delivery of the IT service for all schools in the West Essex Hub of our Multi-Academy Trust, based off the M11, approx. 30 minutes from Central London. The successful candidate will have demonstrable experience in providing senior level 1st and 2nd line support through an IT Service Desk, ideally working to KPIs and with a solid understanding of ITIL principles. The role will line manage a small team of staff working across several sites and involve supporting the Trust Technical Lead with the implementation of technical infrastructure and cloud networking projects. In addition to a strong focus on high quality service, candidates must demonstrate a logical and organised approach to planning and excellent communication skills. Full details on this position can be found at Vacancies - Burnt Mill Academy Trust

Salary: P04 SCP 41-44 - £37,107 - £39,961 per annum The Rodillian Multi Academy Trust (RMAT) is looking to recruit a Network & ICT Service Delivery Manager to maintain and develop efficient and effective ICT facilities, and support their use. The role will be based across multiple RMAT sites. This role will be primarily responsible for Brayton Academy, Featherstone Academy and the Southway alternative provision site. There may be a requirement to work at the other Academies within the RMAT as the need arises. You should be innovative in driving forward the ICT strategy for the individual academies, partner schools and the RMAT through the use of IT technology. For more details click here

We are looking for an experienced Network Manager or Senior IT Manager to lead and develop a new IT service covering up to 5 London Academies. Based primarily at Paddington Academy (nr Warwick Avenue), covering as far south as Lambeth Academy (nr Clapham Common) and as far west as Wilberforce Academy (nr Queen's Park). You will be leading a large team with staff based on each site. A great opportunity for an existing network manager to impact on the service to, and technical deployments at, each of the Academies in this tight London cluster of one of the most successful national Academy Trusts. You will be working directly for the group, with all the support and personal development that goes with this, vastly different to that experienced within most schools. You will need a combination of: aspiration, experience, leadership, technical skills and knowledge, resourcefulness, calmness, ambition, diligence, discretion, directness, tact, desire for learning, drive, authority, patience, approach ability, hands on approach, ability to delegate, cheerfulness, GSOH - note this is not a dating advert! For full details please look at: IT Service Manager Thanks for reading and if you apply - maybe see you at interview. Phil Sugars Head of Schools' IT Strategy United Learning