Ravi_GreatFind

An exciting Network Manager opportunity for a leading Independent School in the North London / Hertfordshire. An excellent opportunity for a Network Manager to take charge of the school’s IT Systems and be involved in new IT projects and supporting day-day to operations working alongside the IT Team. Great benefits on offer including 25 days annul leave plus bank holidays, free lunches and 9% pension contribution. If you have 2 years’ experience working as a Network Manager / IT Manager or Assistant / Senior IT Technician working with Schools, then this could be an incredible opportunity for you. As the Schools Network Manager / IT Manager your responsibilities will include supporting, monitoring, maintaining and managing a wide range of technical systems associated with the School’s IT infrastructure. ● Maintaining the School’s virtual server environment and making configuration changes when appropriate to meet the needs of the school. ● Managing the day-to-day operations of the IT / ICT helpdesk and ensuring that all requests for IT / ICT support are allocated in accordance with the helpdesk procedures and priorities. ● Providing second line support and assurance to the IT / ICT Technician. ● Ensuring proactive monitoring is taking place for all key systems, including switches, virtual and physical server environments. ● Regularly carrying out quality assurance of the IT / ICT systems, and reporting findings back to the Bursar and Senior Leadership. Provide monthly reporting to the Bursar on helpdesk performance and IT activities. ● Planning and implementing system security policies. ● The creation and maintenance of documentation of all IT / ICT systems and services, including maintenance contracts and warranties. ● Deliver technical training to the IT Technician on new and existing developments. ● Managing the Schools phone system. ● Management of a Senior IT Technician ● Working with the Bursar and stakeholders to appropriately specify new systems and services in line with teaching and learning requirements. As a Network Manager / IT Manager your Skills will include: - ● Developing, managing and supporting systems, services, networks and infrastructure. ● Providing IT / ICT services for a large number of users, such as filtered web access, data storage, email services, networked printing, backups, and various software packages. ● Current ICT best practice, standards, and statutory requirements. ● Virtual platforms including servers, storage and backups. ● Multiple versions of Windows Server. ● Active Directory and Group Policy management. ● Email platforms, both local and cloud based. ● Network services such as DHCP, DNS, LDAP, wireless, and VPN. ● Firewall and filtering. ● Windows and iOS systems management, software, services and deployment. DBS Enhanced Check will be required for this appointment. ***IMMEDIATE INTERVIEWS TAKING PLACE NEXT WEEK*** Apply today for this amazing Network Manager / IT Manager position! Email all CVs to [email protected] Feel free to call 07904 015757 for a confidential conversation. www.greatfindrecruitment.com - 19 years experience working in the Schools IT Sector / Specialists in IT Recruitment **APPROVED**

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Interviews being held in London on Tuesday 20th / Wednesday 21st August. Come and join a big independent schools group in London! They are looking for an experienced IT Field Engineer who's potential comes in providing IT support to various IT infrastructures - both network and server. To come with it, our client, a reputable IT services company will provide you with a company car allowance. If you're looking for a new challenge with the opportunity to work with various IT infrastructures(clients) and to progress in your career. This is a great opportunity to make the role your own! REQUIREMENTS: Experience in supporting both network and server related issues Office 365, VMware, Cisco switches, DNS/DHCP troubleshooting Flexible to travel across London with no hesitation (Greater London) Holds a clean UK driving license and able to drive a van and car Previous experience in supporting in the education sector or similar School sites are based in Wimbledon, Central London, High Wycombe and Sidcup. BENEFITS: Base salary starting £25,000 to £30,000 Company car allowance up to £3,000 Smartphone + laptop provided Competitive annual leave + Bank holidays 40 hour week, no weekends Apply today!! If interested, please e-mail your updated CV APPLY NOW – Submit your CV to [email protected] or contact us today on 07904 015757 to discuss the opportunity further. GreatFind Recruitment is a London based recruitment agency specialising within the IT and EdTech sectors. We pride ourselves on our strategic, consultative approach, delivering tailored recruitment solutions that meet your goals. We help you grow, whether you’re exploring your career options or building your own team. Ravi Patel GreatFind Recruitment 19 Years Experience working with Schools! Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

Senior IT Engineer - Academy Trust - Hertfordshire - £28,000 Exciting opportunity for a Senior IT Engineer working for a leading trust of schools. You will be based at their secondary academy school in Hertfordshire. Excellent benefits are on offer which include 23 days annual leave and local government pension scheme. IT Support Responsibilities: · Provide 1st to 3rd line support across the academy’s IT network. · Support the Windows server environment – Group Policies, AD, Backups and virtual servers. · As well as support and maintenance the role includes project implementation – Microsoft windows, Google and apple devices. · Office 365 management and administration · Support Audio visual solutions across the academy · Support the network (LAN, VLANS, Wireless and Telephony) · Take ownership of all ICT projects and manage all third parties. · Provide guidance and training to the onsite IT apprentice About You · Ideally you will have experience working in or supporting an education institution. · Familiar with School-based ICT systems · Good knowledge of virtualized servers (Hyper-V and VMWare) · Solid knowledge of Windows servers, server 2016, MDT, WDS and SCCM. · Office 365 experience. · Provide IT Support across Apple iOS/OSX and Google technologies · Managed Print solutions · Cyber security, safeguarding, Data protection · Provide IT support across the network. Salary £28,000. Working hours – 37 hours per week. Free parking. DBS Enhanced check will be required for this role. Apply today!! If interested, please e-mail your updated CV Otherwise, if you know someone who is suitable please pass on these details. Successful referrals will be rewarded with a £250 voucher. APPLY NOW – Submit your CV to [email protected] or contact us today on 07904 015757 to discuss the opportunity further. GreatFind Recruitment is a London based recruitment agency specialising within the IT and EdTech sectors. We pride ourselves on our strategic, consultative approach, delivering tailored recruitment solutions that meet your goals. We help you grow, whether you’re exploring your career options or building your own team. Ravi Patel GreatFind Recruitment 19 Years Experience working with Schools! Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/

2nd to 3rd Line Engineer Opportunity for a brilliant Independent School Opportunity in West London. An Excellent CPD Training Programme. Salary £35k plus a number of benefits. RESPONSIBILITIES Provide 2nd and 3rd line support to all users Manage all escalation tickets coming from the IT Technician team. Troubleshooting, configuration, and installations QUALIFICATIONS Ability to manage and support the whole IT network - install, config, and troubleshoot Strong knowledge in setting up Active Directory, DNS/DHCP, and Office 365 Good exposure of MS Hyper V or VMWare (virtualisation) Proven experience in supporting 100+ users directly and remotely Previous background working in a school or similar If interested, please e-mail your updated CV and you will receive a response should you be shortlisted. Otherwise, if you know someone who is suitable please pass on these details. Successful referrals will be rewarded with a £250 voucher. APPLY NOW – Submit your CV to [email protected] or contact us today on 07904 015757 to discuss the opportunity further. GreatFind Recruitment is a London based recruitment agency specialising within the IT and EdTech sectors. We pride ourselves on our strategic, consultative approach, delivering tailored recruitment solutions that meet your goals. We help you grow, whether you’re exploring your career options or building your own team. Ravi Patel GreatFind Recruitment 19 Years Experience working with Schools! Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

***Bump*** Closing this Thursday.

Great Opportunity for IT / Network Managers with experience working in or supporting large Secondary Schools, Academies or MATs seeking an exciting challenge. London, Salary £55k. A group of schools which aims to provide excellent education to children and young people across the country, is looking for a IT Service Manager BENEFITS: 26 days annual leave + bank hols; dynamic working environment; local government pension scheme; Perk Box (shopping and restaurant vouchers); training & development programmes; cycle to work scheme; childcare vouchers; great career progression opportunities Salary: £45-£55k (dependent on experience) Location: Working across 6 London-based Academies (4 secondary and 2 primary), soon to expand to 9 academies in 2019/2020 The school group includes significant numbers of schools in both the public and the private sector, working together for a mutual benefit. THE ROLE The IT Service Manager will be responsible for delivering, maintaining and supporting technology in school academies taking the IT service, and managing the staff within the service, including their activity, performance and development. The postholder will also be responsible for ensuring that technology is effective in supporting the raising of educational standards across all academies taking the IT Service. Key Responsibilities · Management responsibility for the IT Service’s delivery and performance across the academies, maintaining an understanding of the deployment, skillset, capability, capacity and development needs of the team · Reporting to the company’s Strategy Director, being responsible for the operational management of IT Services that support teaching and learning, business and administrative functions across the academies within the IT Service · Reporting each month to each academy Business Manager/Senior Leader on the associated work of the IT Service to that individual academy · Direct line management of the Deputy IT Service Manager, Senior Network Technicians and Lead Technician · Overseeing the provision of the Management Information Systems and other critical administrative systems used within the academies to ensure high availability and suitable performance · Advise academy leaders with guidance on how technologies should be developed to support their educational aims. Develop existing systems, designing and implementing new systems and associated technologies across the academies within the IT Service, to ensure ongoing affordability and fitness for purpose · Taking a Hands on Approach to all IT Developments working closely with 3rd party suppliers. We are looking for an IT Leader with both management and technical ability. APPLY NOW – Submit your CV to [email protected] or contact us today on 07904 015757 for full details and to discuss the opportunity further. GreatFind Recruitment is a London based recruitment agency specialising within the IT and EdTech sectors. We pride ourselves on our strategic, consultative approach, delivering tailored recruitment solutions that meet your goals. We help you grow, whether you’re exploring your career options or building your own team. Specialists in Permanent and Contract Appointments. Ravi Patel GreatFind Recruitment 19 Years Experience working with Schools! Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

An Academy Trust which aims to provide excellent education to children and young people across the country, is looking for a Senior IT Technician. BENEFITS: 26 days annual leave + bank hols; dynamic working environment; local government pension scheme; Perk Box (shopping and restaurant vouchers); training & development programmes; cycle to work scheme; childcare vouchers; great career progression opportunities Salary: £25,000 - £35,000 (dependent on experience) Location: Primarily based in a school in South London (99.9% of the time) –with the expectation that you may be required to visit other schools when required The Academy Group includes significant numbers of schools in both the public and the private sector, working together for a mutual benefit. This is an excellent opportunity to make a tangible impact on the lives of young people across London. THE ROLE Support the IT Service Manager in delivering, maintaining and supporting technology in the Academy Assist in the management of staff, including their activity, performance and development Responsibility for day to day delivery of IT Services within the Academy, with additional support and guidance provided by the IT Service Manager and Deputy Cluster Manager(s) Manage plans/implementation of developments in the IT service Line manage the IT Technicians at the school Desktop and application support (i.e. diagnosis procedures on hardware, peripherals and applications) Server and network support Monitor the Schools’ procedures on configurations and installations Asset management Design, implementation and monitoring of the schools’ backup and virus policies, as well as security systems to protect hardware, data and confidential information WHAT ARE WE LOOKING FOR? Excellent communication skills, enabling effective relationships to be built with colleagues, students and teachers at the school Experience working in a school as an IT Technician/Senior Technician or in a similar capacity Advanced knowledge of network operating systems Experience in virtualised server environments Highly adaptable problem-solver If interested, please e-mail your updated CV and you will receive a response should you be shortlisted. Otherwise, if you know someone who is suitable please pass on these details. Successful referrals will be rewarded with a £250 voucher. APPLY NOW – Submit your CV to [email protected] or contact us today on 07904 015757 to discuss the opportunity further. GreatFind Recruitment is a London based recruitment agency specialising within the IT and EdTech sectors. We pride ourselves on our strategic, consultative approach, delivering tailored recruitment solutions that meet your goals. We help you grow, whether you’re exploring your career options or building your own team. Ravi Patel GreatFind Recruitment 19 Years Experience working with Schools! Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

Howabout Full Domain Access Rights for your next Opportunity – A brilliant Independent School Opportunity in West London. An Excellent CPD Training Programme. Salary £35k plus a number of benefits. RESPONSIBILITIES Provide 2nd and 3rd line support to all users Manage all escalation tickets coming from the IT Technician team. Troubleshooting, configuration, and installations QUALIFICATIONS Ability to manage and support the whole IT network - install, config, and troubleshoot Strong knowledge in setting up Active Directory, DNS/DHCP, and Office 365 Good exposure of MS Hyper V or VMWare (virtualisation) Proven experience in supporting 100+ users directly and remotely Previous background working in a school or similar If interested, please e-mail your updated CV and you will receive a response should you be shortlisted. Otherwise, if you know someone who is suitable please pass on these details. Successful referrals will be rewarded with a £250 voucher. APPLY NOW – Submit your CV to [email protected] or contact us today on 07904 015757 to discuss the opportunity further. GreatFind Recruitment is a London based recruitment agency specialising within the IT and EdTech sectors. We pride ourselves on our strategic, consultative approach, delivering tailored recruitment solutions that meet your goals. We help you grow, whether you’re exploring your career options or building your own team. Ravi Patel GreatFind Recruitment 19 Years Experience working with Schools! Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

"Bump" Final Call for the Bank Holiday

"Bump" Final Call for the Bank Holiday

We are recruiting for a 2nd Line IT Senior Engineer for a leading Independent School in West London. Your role as will include 1st, 2nd and 3rd Line maintenance and support of the Schools ICT Systems as well as assisting team members. Experience required: Microsoft Server Stack, Virtual servers, VMware, SAN, Networking, Wireless, Firewalls, SCCM. Experience and Knowledge Supporting networks and infrastructure in a 2nd and 3rd capacity. Windows and Apple Mac systems, software and services. Active Directory, Office365., MDMs, Network services, wireless, Windows Servers Salary package - IT Senior Engineer Line Engineer – Up to £35k for the right candidate. Closing Date - Monday 6th May Ideally we are looking for candidates with previous experience working in Schools or in an Education managed service provider. A host of Great benefits on offer. Kindly contact me for full details or submit your application / CV directly to me - [email protected] Ravi Patel GreatFind Recruitment 19 Years Experience working with Schools! Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @GreatFind we have a number of 1st / 2nd / 3rd Line, Project Engineering and IT Manager roles available within the Education / Corporate Technology sector - contact us for a full list of available job opportunities For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

We are recruiting for a 3rd line IT Infrastructure Engineer for a leading Independent School in West London. Your role as will include Support Escalations, Maintaining and Monitoring Infrastructure Systems and Executing IT Project Upgrades & Installations. Experience required: Microsoft Server Stack, Virtual servers, VMware, SAN, Networking, Wireless, Firewalls, SCCM. Salary package - 3rd Line Engineer – Up to £40-50k Closing Date - Monday 6th May Ideally we are looking for candidates with previous experience working in Schools or in an Education managed service provider. A host of Great benefits on offer. Kindly contact me for full details or submit your application / CV directly to me - [email protected] Ravi Patel GreatFind Recruitment 19 Years Experience working with Schools! Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @GreatFind we have a number of 1st / 2nd / 3rd Line, Project Engineering and IT Manager roles available within the Education / Corporate Technology sector - contact us for a full list of available job opportunities For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

Exciting opportunity for a high achieving Independent School in the Surrey area in search for a Database Developer / Systems Engineer. Working as part of the IT Services Department: · To assist the Systems Analyst in the design and development of in-house database systems, reports and integrated solutions for use across the organisation. · To assist the Systems Analyst with testing, documentation, maintenance and user support for in-house solutions. · To assist the Team to provide reporting, integration and support for a variety of COTS systems in use across the organisation. · To assist the Team with other data and system support tasks as required at peak times in the academic year (such as year rollover). · To carry out other duties as may reasonably be required by the Systems Manager, IT Manager or Bursar. 3+ years’ experience of: · Designing and developing relational databases · Full software development life cycle (SDLC), including requirements capture · Systems integration and data migration · SQL Server 2012 Transact-SQL programming (stored procedures, functions, triggers, views) · SQL Server Reporting Services (SSRS) development using Visual Studio 2008/2013 · Microsoft Access 2013 (or earlier) development and VBA programming · Integration with other Office products, e.g. Excel, Outlook · Development in an educational setting (optional) · Data warehouse design and development (optional) Person requirements: · Ability to work, both as part of a team, and independently with minimal supervision · Ability to produce systems and documentation to a high standard · Advanced analytical, problem-solving and organisation skills · Methodical approach with keen attention to detail · Excellent communication and written skills · HND or degree in Computing (or similar) Benefits Include: 28 Days Annual leave Free lunch provided onsite Free Gym access Hours of work – 8am to 5pm Monday to Friday (1-hour Lunch) Apply today If you would like more information on the role then please contact me at: [email protected] / 07904 015757 To apply Email all CVs to [email protected] or apply via the website following the link below. https://www.greatfindrecruitment.com/job/itnetworkengineer/ www.greatfindrecruitment.com - 19 years experience working in the Schools IT Sector / Specialists in IT Recruitment **APPROVED**

***Bump*** - FINAL CALL

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We currently have an exciting opportunity for an experienced & enthusiastic Network Engineer to join the IT team at Westminster School - one of the most prestigious Independent Schools in the country, neighbouring Westminster Abbey. The main responsibility of the role is to ensure the efficient & effective operation of the School’s IT facilities for teaching staff, support staff & pupils. Salary: £33,000 (Potential for £1,000 annual pay rise for the first 2 years) Location: Westminster, London Hours: 8am – 4pm, 9am – 5pm, or 10am – 6pm, on a rota basis (The post holder will be expected to work 12 Saturdays per calendar year but will be entitled to a day off to compensate.) Key aspects of the role will include: Monitoring & maintaining the physical & virtual server infrastructures & installing operating systems & server applications when necessary Monitoring & managing Cisco switching and wireless infrastructures Monitoring printer services & Cisco telephony infrastructures Monitoring School’s public connectivity infrastructure, including DNS servers, filters, firewalls & internet connections Overseeing the School’s public cloud infrastructure (including Azure and Office 365) Managing Anti-virus & anti-spam systems Configuring & maintaining Active Directory (including the creation & modification of user accounts, Group Policies & logon/start-up scripts) Maintaining building management, CCTV and Access Control systems in conjunction with the Estates Department Deploying desktop software (including via SCCM) Assisting in the selection of new hardware & software Carrying out other reasonable projects & tasks as required The Network Engineer will also be asked to engage in tasks shared by all members of the IT Department, such as: Providing first-line user support Providing corrective action to rectify reported or observed faults Arranging warranty hardware repairs Installing consumables Installing desktops & laptops Supervising external contractors (e.g. AV installers & data cablers) Setting up AV equipment for lectures and presentations So what are we looking for? The ideal candidate will have experience in a similar role & will possess a genuine interest in IT. You will need to be able to work using your own initiative and be flexible & adaptable in your approach to work, being a team player who is happy to help out with a variety of tasks where required. Advanced communication & organisational skills are also essential. Essential Experience Required: Hypervisors (VMware or Hyper-V) Managing a Microsoft Windows Domain – including Active Directory Azure Active Directory Office 365 Exchange Server Hybrid deployment Antivirus IP Telephony Firewall & Web Filtering Management Switch/router management (including IP routing) Enterprise printing (including MFDs) Enterprise wireless What’s in it for you? You will have the opportunity to work in an impressive environment & in an excellent location, as part of a friendly and forward-looking IT team You will be entitled to 25 days annual leave + bank holidays. (There is also discretionary stand down period between Christmas and New Year.) Free gym access Free lunch every day Great Pension Scheme Closing Date: Monday 18th March - 5pm Shortlisting: Tuesday 19th March Face-to-face Interviews: Tuesday 26th March Apply today if you think you’ve got what it takes. If you would like more information on the role then please contact me at: [email protected] / 07904 015757 To apply Email all CVs to [email protected] or apply via the website following the link below. https://www.greatfindrecruitment.com/job/itnetworkengineer/ www.greatfindrecruitment.com - 19 years experience working in the Schools IT Sector / Specialists in IT Recruitment **APPROVED**

Final call and some additional info- typical working hours, 8.15AM to 4.45pm Benefits - 25 days annual leave, 2% pension increasing to 5% April 2019, Free Lunches, Free onsite parking and use of the Gym and Pool facilities. Happy to take calls over the weekend - contact number 07904 015757

[h=2]An exciting Network Manager opportunity for a leading Independent School in Hertfordshire. An excellent opportunity for a Network Manager to take charge of the school’s IT Systems and be involved in new IT projects and supporting day-day to operations working alongside the IT Team. There are Excellent benefits on offer with amazing facilities including a gym and swimming pool.[/h][h=2]If you have 2 years’ experience working as a Network Manager / IT Manager or Assistant / Senior IT Technician working with Schools, then this could be an incredible opportunity for you.[/h] As the Schools Network Manager / IT Manager your Responsibilities will include Supporting, monitoring, maintaining and managing a wide range of technical systems associated with the School’s IT infrastructure. ● Maintaining the School’s Hyper-V virtual server environment and making configuration changes when appropriate to meet the needs of the school. ● Managing the day-to-day operations of the IT / ICT helpdesk and ensuring that all requests for IT / ICT support are allocated in accordance with the helpdesk procedures and priorities. ● Providing second line support and assurance to the IT / ICT Technician. ● Ensuring proactive monitoring is taking place for all key systems, including switches, virtual and physical server environments. ● Regularly carrying out quality assurance of the IT / ICT systems, and reporting findings back to the Bursar and Senior Leadership. Provide monthly reporting to the Bursar on helpdesk performance and IT activities. ● Planning and implementing system security policies. ● The creation and maintenance of documentation of all IT / ICT systems and services, including maintenance contracts and warranties. ● Deliver technical training to the IT Technician on new and existing developments. ● Managing the Schools phone system. ● Management of two members of staff (IT Technician and Management Information Systems Coordinator) ● Working with the Bursar and stakeholders to appropriately specify new systems and services in line with teaching and learning requirements. As a Network Manager / IT Manager your Skills will include: - ● Developing, managing and supporting systems, services, networks and infrastructure. ● Providing IT / ICT services for a large number of users, such as filtered web access, data storage, email services, networked printing, backups, and various software packages. ● Current ICT best practice, standards, and statutory requirements. ● Virtual platforms including servers, storage and backups. ● Multiple versions of Windows Server. ● Active Directory and Group Policy management. ● Email platforms, both local and cloud based. ● Network services such as DHCP, DNS, LDAP, wireless, and VPN. ● Firewall and filtering. ● Windows and iOS systems management, software, services and deployment. DBS Enhanced Check will be required for this appointment. Apply today for this amazing Network Manager / IT Manager position! Email all CVs to [email protected] Feel free to call 07904 015757 for a confidential conversation. http://www.greatfindrecruitment.com - 18 years experience working in the Schools IT Sector / Specialists in IT Recruitment **APPROVED**

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Great Opportunity for 1 x IT Technician, salary up to £22k and a Senior IT Technician, salary up to £27k for an Independent School in Salisbury. Duties and responsibilities: Provide 1st and 2nd line on-site technical support to a designated School during term time. Communicate with school staff and appointed manager regularly. Review the ICT requirements of the school and make sure the IT services meet their needs on teaching, learning and administration. Ensure the ICT systems, equipment and monitoring alerts are in good condition. Troubleshoot, resolve or escalate onsite issues when required Manage tickets and requests in a professional and timely manner through helpdesk system within service-level agreement (SLA). Ensure they are logged, responded, prioritised, recorded, solved and users are updated. If the ticket need to be escalated, make sure detailed information is provided **APPROVED** Windows Server 2012, 2016 management, Active Directory and Group Policies. Manage schools Virtual server farm. Equipment installation, repair and replacement including Computers, Laptops, Printers, AV Equipment, Digital Signage and Projectors Maintain and update of Systems, School applications, CCTV, Permissions and Access, Filtering, Parent Portals, User Anti-Virus alerts, Websites/Intranet, BYOD, MDM, Data restoration and Back-Ups etc. Maintain the school’s IT records, for example, Password Records, Stock Control, Change Control Records, Active Directory User Accounts, Door Entry/Signing in System User Records, Asset Management/Inventory (Hardware and Software), E-mail Account provision etc. Reimaging devices, finding missing or updated drivers where required Liaise with third party software and service providers where required Attend the training provided and commit to comply the Health and Safety, Safeguarding the welfare of children and young people and Quality and Security. And report anything that may cause potential issues Personal Qualifications and experience: Knowledge and experience on Windows Server management, Microsoft Office, Desktop Operating Systems and Troubleshooting Commit to provide high quality customer services. Good communication skills Well-organised and good time management skills Able to work under pressure and tight schedule Experience of iOS device and Chromebook deployment or Educational Software is desirable Good sense of Health and Safety. Commit to safeguarding the welfare of children and young people Enhanced DBS check is required To Apply please send your CV to [email protected] Please feel free to contact me for any additional information. Ravi Patel GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @GreatFind we have a number of 1st / 2nd / 3rd Line, Project Engineering and IT Manager roles available within the Education / Corporate Technology sector - contact us for a full list of available job opportunities For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on all Social Media Channels - https://www.linkedin.com/company/greatfind-recruitment/ https://www.facebook.com/GreatFindRecruitment/ https://twitter.com/greatfind_ravi

GreatFind Recruitment are currently searching for an IT Technical Engineer (2nd Line) to join a reputable education group to support their academies in the Oxford area. Duties and responsibilities · Remote support for servers, databases, wireless systems and networks across various sites · Managing a service desk and ensuring timely responses to any arising queries · Installing and maintaining education software across user sites such as Office 365 Suite · Desktop support for Windows 7 and Windows 10 · On-site installation of hardware and peripherals according to specific site requirements · Scheduled site visits to perform audits, licence checks and routine back-ups · Taking part in new project implementation to suit unique requirements for schools Personal Qualifications and experience · Good knowledge of Windows Server 2012, Active Directory, Group Policy and DHCP · Knowledge of helpdesk functions; ticket management, reporting and documentation · Hands-on experience of dealing with 1st line and 2nd line support queries · Further knowledge of Apple Mac OS X would be an advantage · Industry experience within a Managed Service Provider · SharePoint, Server Hosting (specifically VMware & Hyper-V) and Cisco IOS would be a bonus · Experience of ITIL frameworks and principles · IT related degree and relevant industry qualifications Does this sound like you? Do you possess some of the above knowledge and experience? To Apply please send your CV to [email protected] Please feel free to contact me for any additional information. Ravi Patel GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @greatFind we have a number of 1st / 2nd / 3rd Line, Project Engineering and IT Manager roles available within the Education / Corporate Technology sector - contact us for a full list of available job opportunities For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on all Social Media Channels - https://www.linkedin.com/company/greatfind-recruitment/ https://www.facebook.com/GreatFindRecruitment/ https://twitter.com/greatfind_ravi **APPROVED**

ICT Services Manager - Oxford - £43,757 Salary range: £40,858 - £43,757 Location: Oxford Type: Permanent Package: 29 days annual leave plus bank holidays + Employers pension contribution 19.9%. Start date: August - September 2018 GreatFind Recruitment is working alongside a reputable Multi Academy Trust in Oxford for their ICT Services Manager vacancy. This role will be directly report to senior management and leading the ICT teams and make sure the ICT services and systems are running smoothly and efficiently. He / She will be experienced on delivering ICT services and ensure they are meeting schools’ requirements and needs and align with the trust’s commitment to education and well-being and welfare of the children. Please note an enhanced DBS check is required. And interviews will be held on early-July 2018. Duties and responsibilities: ICT Services Management and support Supervise, lead and manage the ICT services teams Build, Maintain the work flow systems and methods to ensure works of the teams are prioritised, responded, follow-up and documented in timely and professional manner. And other than day-to-day support , the teams are continually working towards ICT systems and networks development Organise, supervise, evaluate and improve both the teams’ , the ICT Systems’ performance and the ICT services Ensure regular maintenance, checking and upgrading are scheduled Make sure the systems and services including hardware, software and networks are working effectively and efficiently and within licence . Look for the potential issues and preventing the problems Prepare monthly reports to senior management reporting the ICT performance, issues and analysis Station on one of the schools, and travel to other school sites regularly Strategic planning, Budgeting and People Management Understand goals, needs and development of the schools, their users’ requirements and ongoing technology trends in order to plan and develop the ICT strategies and operation and execution plans as well as contingency plans See the big picture of the ICT services when conducting the annual plan and evaluation including processes, structures, capacity, resources allocation, compatibility, manpower and mechanisms Conduct analysis, budgeting, ICT development and operations proposals and comply with regulations Lead the teams on all ICT services as well as tendering Develop, support and motivate the teams in individual level Design and deliver training to staff on new and existing developments. And conduct induction training to new team members Liaise and communicate with third party supplies and contractors on resolving issues and delivery of ICT Systems Continuity, Maintenance and Security Develop, maintain and update the security of the whole ICT services, systems, networks and operations Maintain all systems, services and operations documents Develop and implement different ICT policies and guidelines, such as security policies on access permissions and user authority and accounts, also the data protection and confidentiality policies Understand the nature of inventory design for the purposes of security and insurance Make sure the teams and the users maintain and develop the sense of health and safety and comply with the regulations Communicate and deliver the commitment of safeguarding Children and young people Lead, attend and participate in regular meetings and training sessions as required Personal Qualifications and experience At least 5 years’ experience in leading and managing teams in a complex ICT service environment, ideally in the education sector Work experience on project management, planning and managing maintenance activities , managing contractors Work knowledge of school’s ICT components, for example, mobile technology systems and services, cloud technologies, windows networks, GSuite, Virtualisation, Active Directory, DNS, AD, DHCP, print management, user access and accounts management etc. Knowledge of Health and Safety regulations Ability to see the big picture and impacts in long term. Strong on planning, organisational and budget management skills Ability to build positive, helpful and motivated teams Great initiator and problem solvers. Have a good analytical mind Well organised, good time and resources management skills Have high standard of ICT systems and services quality Great communication skills (verbally and written). Able to communicate to different levels, technical staff and non-technical staff in a professional manner Can work independently as well as work together with and motivate team members. Ability to delegate and trust people Adapt to change Hold full, clean UK driving licence and have use of a vehicle for business purposes and appropriate insurance Be prepared to work out of office hours occasionally The position offers a grade 13 salary of £40K progressing over time to £43k. You will also enjoy 29 days annual leave plus bank holidays. An excellent employers pension contribution is on offer of 19.9%. Apply now to join this successful and rapidly expanding multi-academy trust (MAT). An enhanced DBS check is required for the successful applicant.​ Please get in touch today for a confidential discussion about this role. To apply submit your CV email [email protected] Get in touch for additional information@ GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] **APPROVED**

Great Opportunity - Perfect opportunity if you have experience working in schools managing teams and have a good technical background. Our well reputable independent education institution client in North-West London is seeking an IT Support Manager to join their IT department. The schools have a heritage of providing all-round education and facilities, and teaching students with independent mind, curiosity on and wide-range of knowledge. As an IT Support Manager, you will be managing a team of IT Support staff and will be responsible for deliver both IT and AV support in an effective and efficient way in a hands-on approach across the schools. This role also works closely with IT Infrastructure team and department head to meet support requirements and expectations. You will also be the key person to optimise the work-flow, systems and work together with your team to ensure user satisfaction. Enhanced DBS check is required. Duties and responsibilities: Day-to-day management of the IT Support Team and their workload Ensure team members handle, response, prioritise support tickets correctly in a timely and professional manner, and maintenance effectively, and provide out-of-hours support occasionally. Work together with the team and offer hands-on support Encourage professional development of the team, regularly expose to training, technical systems and support scenarios Make sure the team in line with policy and regulations and disciplinary guideline Work closely with IT infrastructure team and temporarily act as manager in their absence. And make sure the IT support team provide sufficient support to them when needed Create comprehensive documentation on support methods and solutions Review, analyse and improve the support channels, mechanisms, processes and tools and techniques for IT support, with a clear performance measurement Support department head on IT systems and services development based on user's needs Personal Qualifications and experience: Strong experience of IT support. Preferably in the education sector and in management / team leading level Excellent knowledge on end-user IT systems, Windows networks administration, Office, Mobile devices, hardware (printers, computers) and Remote support software Excellent written and verbal communication skills. Able to communicate technical terms and concepts to both technical and non-technical staff at all levels Great sense of user experience and aims to improve IT support and services continuously Well organised. Able to work under pressure and tight schedule Friendly, hands-on approach Willing to take responsibility Good sense of Health and Safety policies Enhanced DBS check is required Benefits: Free Breakfast, Brunch, Lunch and Tea 10% pension contribution 25 days annual leave plus bank holiday Additional 5 days off at Christmas and 2 days in Easter 35 Hours working week The school is committed to the welfare and Safeguarding of children. Successful candidate is required to complete regular Safeguarding training. Also enhanced DBS check is required. Please get in touch today for a confidential discussion about this role. To apply submit your CV email [email protected] Get in touch for additional information@ GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] @GreatFind we have a number of 1st / 2nd / 3rd Line and Management roles available within the Education Technology sector **APPROVED**