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3rd Line Projects Engineer Hybrid & Princes Risborough Office - Buckinghamshire £38,000 - £45,000 turn IT on is currently seeking a 3rd Line Projects Engineer who is motivated and enthusiastic about technology. The ideal candidate will have a natural flair for technical problem-solving, experience working within an education environment, and a passion for delivering high-quality service to schools. This is a central role within our Project Team, supporting the design, development and delivery of technical solutions across our school network. While the role is remote-based, regular travel will be required to our Princes Risborough office and to schools across the South East of England. You will report into the Head of Projects. You will work closely with the projects team to deliver technical projects as well as supporting our solutions Architect with pre-sales queries and pre-configuration tasks for infrastructure installs. Key Responsibilities Lead on technical design and documentation for projects and tenders Act as a point of contact for technical queries during project delivery Collaborate with schools and internal teams to ensure smooth communication and progress Create and manage schedules of work and project plans Support presales activity with technical input and timely responses Attend project meetings and contribute to technical discussions Help train and support team members where needed Maintain high standards of documentation and customer service What We’re Looking For We’re seeking someone with strong technical expertise and a background in project management. You’ll be organised, adaptable and confident working independently as well as part of a team. Excellent communication skills and a positive, proactive approach are essential. Essential Skills & Experience Microsoft certification Networking certification Experience managing ICT projects from start to finish Strong knowledge of: Windows Server, Office 365, Google Workspace Microsoft Hyper-V, Networking (VLANs, routing & design) Storage solutions (SAN/NAS), AD, DHCP, DNS, GPO Ability to create detailed technical documentation and project plans Outstanding customer service and communication skills Desirable Project management certification (e.g. Prince2) Experience with Azure and PowerShell scripting Other relevant IT certifications The role is offered on a full-time basis, remote with the expectation of working in our Princes Risborough office as and when needed too. The successful candidate will be subject to an enhanced DBS check. Due to the nature of this role, candidates may be required to travel to schools, and therefore must have a driving licence and their own vehicle. In return, we are offering a salary of between £38,000 - £45,000, benefits include a pension scheme, electric/hybrid car leasing scheme, cycle scheme, eye care voucher scheme, mental health first aiders, employee assistance programme plus additional benefits. The Transforming Learning Group (TLG) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and software consultancy and training. We have several brands under the TLG umbrella – turn IT on, School ICT Services, SalamanderSoft, SBM, EduFin, Vital York, GDPR Sentry and Locker. Between these brands we provide services to over 5,000 schools across UK and employ over 470 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. turn IT on is a friendly and supportive place to work where people feel trusted and respected, and we are proud of the diversity and flexibility that we have and the breadth of skills and experience of our staff. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. ‘Happy to talk flexible working’ ‘Your data matters’ **APPROVED**

Join a friendly IT team with a leading independent school in the Staines area as their new Senior IT Engineer! Our client is offering a salary of £42,000, including free lunches and Great benefits. Role Overview Your responsibilities will include supporting the school's IT and infrastructure, including systems and software, and maintaining networks. Responsibilities: ● Providing daily support to the students, teachers and school support staff across the site. ● Working alongside the Network manager to resolve infrastructure issues and manage IT projects. ● Deployment of end-user hardware and software across the school, including desktops, laptops and tablets, cabling, printers, AV equipment and other peripherals ● Management and support of the school's core infrastructure, data and services within the defined SLA’s. ● Assist with all escalated IT issues in collaboration with the systems manager. Essential Qualifications and Experience: ● Experience working within a similar role - must be education environment based. ● Extensive experience in supporting an IT infrastructure with particular emphasis on end-user devices, support within an educational environment and knowledge of 2nd & 3rd line systems - MS Server, Office 365, VMware, Networking and Firewalls. ● Communication skills across various audiences, including SLTs, teachers, support staff, and students. ● Excellent knowledge of Microsoft Windows operating systems, VMWare, desktop applications and associated hardware such as laptops, desktops, printers and peripherals. ● Excellent verbal and written communication skills. Apply or call today! Message or submit your CV directly to me. Ravi PatelManaging DirectorGreatFind Recruitment Tel - 07904 015757 Email your application CV to - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

Are you a highly motivated and enthusiastic individual looking for a new technical opportunity? If so, join this leading independent school based in South West London as their new Network Manager! With an attractive salary of up to £55,000 plus a great set of benefits. Role Overview Among your responsibilities will be maintaining the school's network infrastructure and servers, managing network-dependent systems, and dealing with the network, server, or system requests and other 3rd line support requests. Responsibilities: ● Assure that all systems and files are backed up and that backups are monitored and tested regularly.● Manage, install, and administer the school's IT infrastructure, including servers (both physical and virtual), networking equipment, client devices, telephony system, and cloud services.● Use your expertise to ensure all Office 365 issues are dealt with efficiently. ● Taking care of routine issues related to network connectivity and maintaining network cabinets.● Plan, implement and integrate hardware and software procurement, implementation, and integration with the IT Director.● Establish and maintain an accurate inventory of IT equipment within the school. Essential Qualifications and Experience: ● Experience working in a similar position. ● Relevant qualification. ● Extensive knowledge of Active Directory, Group Policy, DNS, Windows Server, Windows 10/11, (VMware), SAN, Office 365, Azure AD, Endpoint management and MDM, particularly SCCM and Microsoft Endpoint Manager/Intune. Apply today or contact us. Ravi Patel Managing DirectorGreatFind RecruitmentTel - 07904 015757 Email CV to - [email protected] **APPROVED**

An exciting new opportunity for an IT Manager to lead a team of multiple support staff and play a pivotal role in our client’s IT department. The role is full time and requires occasional travel. Role Overview The successful candidate will receive a competitive salary of up to £45,000 per annum, 25 days of annual leave (plus bank holidays), NEST pension scheme and opportunities for CPD. You’ll join a passionate ICT team, and report to the IT Director. The ICT Manager will be a leading figure in our client’s ICT team, and will be responsible for a team of support staff. Previous experience of management within ICT in the Education sector is essential Responsibilities: ● Oversee arrangements for securing data, backup procedures, disaster recovery plans and other systems and ensure they are working effectively ● Manage a team of 6 support staff ● Provide desktop and application support ● Ensure an exceptional standard of IT support ● Assist in strategic planning and maintaining network documentation ● Occasionally provide 2nd line support to IT technicians ● Oversee all tickets logged on the help desk, and ensure all documentation is accurately maintained ● Work with SLT and colleagues to ensure our client’s IT strategy enhances the teaching and learning experience ● Manage the our client’s IT support and ensure comprehensive technical support is given to all users ● Communicate with senior stakeholders, internal teams and users to ensure user requirements are met ● Manage resources to ensure services are available when required ● Optimise current systems and operations ● Manage and implement new projects ● Provide advice and training to support engineers and support the Network Manager with the strategic development of IT resources ● Keep on top of technological advances that could benefit our client and advise our client on software choices, learning resources, and development of ICT infrastructure ● Liaise with third party suppliers ● Work with a range of software applications, both standard business applications and more specialist creative software ● Maintain software and hardware asset audits to ensure they are accurate and complete Essential Qualifications, Experience and Knowledge: ● Full and clean UK Driving Licence and use of own vehicle ● Minimum of 5 years experience in the ICT in the Education sector ● Working knowledge of using ICT to support effective teaching and learning ● Server and Network Support Experience ● Management experience ● Troubleshooting experience within ICT ● Excellent working knowledge of ICT hardware use, repair and maintenance ● Good working knowledge of the following: Virtualisation platforms; Office365, G-suite, Azure, AWS management; Microsoft Server Technologies; Active Directory management/Azure AD; networking skills; print management software (Papercut); Desktop Imaging solutions (WDS/MDT/ISO Builds); Backup Systems, Business Continuity; VOIP telephony systems; Desktop software (Microsoft, Chrome & Apple operating systems); Cyber Security, Incident Management, AntiVirus (Sophos); and Windows 10/MacOS/iOS/ChromeOS Person Specification: ● Exceptional communication skills, both written and verbal, with technical and non-technical colleagues and users ● Good numeracy skills ● Ability to prioritise workload and comfortable working to deadlines ● Enthusiastic and full of energy ● Good attention to detail ● Comfortable troubleshooting and problem solving ● Good team player ● An awareness of relevant policies and procedures ● An interest in continued professional development ​Apply or call today! Please Note - We have multiple IT Support Technician / Senior Engineering and Network Manager roles open in the West / South West and East London areas - Contact us today to find out more! Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/

We are recruiting a 2nd line Service Desk Engineer for a leading IT managed service provider in the education sector! Could this be you? This is a permanent position in the Surbiton / Kingston Area with an excellent salary of up to £38,000! Apply today! Role Overview Responsible for managing the day-to-day essentials of a service desk and collaborating with other engineers to ensure fast and reliable ticket resolution as well as this you will be escalation point for 1st/2nd line. As directed by the management, you will also provide support and maintenance to client sites, maintaining the company's excellent reputation. Responsibilities: · Provide hardware, software, and peripheral support for workstations and ICT equipment. · Escalations: Advanced troubleshooting of issues that 1st/2nd line cannot resolve. · Group Policy GPO. · M365 troubleshooting, ie mail flow issues. · Ability to create new WDS/MDT build images/sequences and add applications. · Working on mini projects. · Offering first- and second-line technical support to customers, mostly remotely, but also on-site when required. · Configure email accounts and manage network-wide settings. · Maintaining, updating, and supporting various ICT networks. · Keep management informed about client requests for supplies and products. · Create system-specific projects with open-source software. · Install new PCs & other equipment as necessary. · Provide support to school administrators and users regarding the school's IT systems. · The installation, configuration and maintenance of antivirus software. Requirements: · Experience working in a similar IT Support environment with a school or educational setting. · Working knowledge of MDMs: MS Intune, Meraki device manager, Jamf School, Apple School Manager. · Excellent understanding of Windows Server 2012 R2, 2016 and 2019, Active Directory, GPO, DHCP, DNS, Win10 / Win 11 / Mac OSX / iOS, Google Workspace for Education, Microsoft 365, Azure, Hyper-V and VMWare ESXi. · Experienced in network communications and network switching hardware - diagnosing faults, configuring switches, and designing topologies efficiently. · Excellent communication skills. We will be attending the Bett Show London this week, reach out to me to set up a confidential meeting over a coffee! Apply or call today! Please Note - We have multiple IT Support Technician / Senior Engineering and Network Manager roles open in the West / South West / South East and East London areas - Contact us today to find out more! Permanent and Contract roles available. Ravi Patel Managing Director GreatFind Recruitment Tel- 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

3rd Line Support Princes Risborough - Buckinghamshire £38,000 - £45,000 turn IT on are looking for an enthusiastic and self-motivated and experienced 3rd line technical support to join an existing technical support team based at our Princes Risborough office to provide an outstanding level of customer service and high-end technical support to our schools. You will report into the Service Desk Manager and act as the primary point of technical escalation as well as providing ad-hoc coaching and assistance for the first and second-line support. Responsibilities Manage 2nd & 3rd line technical support for schools, providing outstanding levels of customer service and support Resolve and manage any technical issues that impacts the running of the school’s function by providing robust technical solutions. Help with the support/mentoring of the 1st/2nd support roles Enforcing and monitoring in line with school policies To undertake project work and lead on various projects from inception to implementation Internal network support if required Internal staff training Skills/Abilities Windows Server, Active Directory and Microsoft Operating Systems Virtualisation Technologies - particularly HyperV Cloud Technologies - Office365/Azure Experience of leading on installations of servers and networks Ability to make proactive decisions when an ICT emergency occurs. Outstanding levels of customer service with positive & pro-active communication skills both verbal and written Flexible and adaptable Friendly and approachable Excellent team player Able to work independently and good at planning and organizing own time effectively. The role is offered on a full-time basis and can be either office based or a hybrid working pattern (depending on location) there would be an expectation of working from the office twice weekly. The successful candidate will be subject to an enhanced DBS check. Due to the nature of this role, candidates may be required to travel to schools, and therefore must have a driving licence and their own vehicle. In return, we are offering a salary of between £38,000 - £45,000, benefits include a pension scheme, electric/hybrid car leasing scheme, cycle scheme, eye care voucher scheme, mental health first aiders, employee assistance programme plus additional benefits. The Transforming Learning Group (TLG) provides a comprehensive range of hands-on ICT and computing support, MIS support, GDPR services and software consultancy and training. We have several brands under the TLG umbrella – turn IT on, School ICT Services, SalamanderSoft, SBM, Vital York, GDPR Sentry and Locker. Between these brands we provide services to over 5,000 schools across UK and employ over 470 staff members. We put schools and their needs first, taking care of all their technological needs so that they can get on with teaching and learning. turn IT on is a friendly and supportive place to work where people feel trusted and respected, and we are proud of the diversity and flexibility that we have and the breadth of skills and experience of our staff. turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. ‘Happy to talk flexible working’ ‘Your data matters’

We are working with a prestigious educational institution to recruit an experienced IT Systems and Infrastructure Manager. This is a pivotal role responsible for overseeing and enhancing the school’s IT systems and infrastructure. As the IT Systems and Infrastructure Manager, you’ll lead a dynamic team to ensure the smooth operation of the school’s network, audio-visual systems, and telephony services across multiple buildings. You will play a key part in maintaining the institution's reputation for excellence by ensuring that IT services and systems meet the highest standards for students, staff, and the wider school community. Location: North West London Salary: £26-42k + accommodation + benefits Inclusion of an on-call rota Closing date - 10th Jan 2025 Your Key Responsibilities Infrastructure Management: Oversee the development, implementation, and ongoing management of IT systems, including the school’s fibre network, switches, servers, Wi-Fi, and telephony systems. Service Excellence: Ensure the effective operation of IT services in line with the school’s needs and customer expectations, proactively identifying areas for improvement. Project Management: Lead the planning and execution of IT infrastructure and system projects, collaborating with the IT team to meet deadlines and objectives. Team Leadership: Manage and develop a small team of IT professionals, delegating tasks based on skills and workload to ensure a high-performing team. System Administration: Manage Microsoft 365, Intune, Azure, Active Directory, and other critical systems. Ensure the security, reliability, and efficiency of IT services and infrastructure. Technical Support: Provide expertise on technical issues and offer innovative solutions to resolve operational challenges. Vendor Management: Oversee relationships with external suppliers, managing contracts and ensuring that performance meets expectations. What We’re Looking For Relevant Experience: Extensive experience in a similar IT management role, ideally within an educational or complex organizational environment. Technical Expertise: In-depth knowledge of IT networking, server infrastructure, cloud services (Microsoft 365, Intune, Azure), and AV systems. Leadership Skills: Proven ability to manage and lead an IT team, fostering a culture of collaboration and performance. Problem-Solving Ability: Strong skills in identifying technical issues, troubleshooting, and providing innovative solutions. Attention to Detail: Ability to maintain high standards of accuracy and thoroughness in all areas of IT operations. Excellent Communication: Exceptional interpersonal and communication skills, able to build relationships with staff at all levels and provide clear guidance. Apply or call today! Ravi Patel Managing Director GreatFind Recruitment Tel- 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

We are looking for an IT Manager to join an innovative independent school in Central London. This is an exciting opportunity to lead a dedicated IT team, manage a diverse range of IT systems. Excellent employment benefits are on offer for this role - 10% Pension contribution, Free lunches, Training and Career progression opportunities. Location: Central London Salary: Up to £50,000 per annum, depending on experience. Key Responsibilities As the IT Manager, you will: Oversee the management of the entire IT environment, including MS365 cloud tenancy, network infrastructure, and end-user devices. Provide exceptional IT support to staff and students, ensuring a seamless technology experience. Coordinate with the IT engineer and external Managed Service Providers (MSP) to ensure effective IT service delivery. Develop and implement the IT strategy and roadmap in collaboration with the school’s senior leadership team. Monitor IT infrastructure performance and manage procurement, installation, and maintenance of IT equipment. Deliver IT projects aimed at enhancing the learning experience and improving infrastructure. Ensure compliance with global IT policies and adherence to health and safety standards. Foster a culture of continuous improvement and professional development within the IT team. Essential Skills & Experience The ideal candidate will have: Proven experience in managing IT systems, particularly within an educational setting. Strong expertise in Microsoft Windows operating systems, Office 365 administration, and mobile device management (InTune). Solid knowledge of networking, including DNS, DHCP, firewalls, and switch/router configuration. Experience with audio-visual equipment in educational environments. Proficiency in managing supplier relationships and leading IT projects. Personal Attributes We are looking for someone who is: An organized and proactive leader with the ability to prioritize tasks effectively. A strong communicator who can engage with a diverse range of stakeholders, including senior management, teachers, and support staff. Adaptable and capable of working under pressure, maintaining professionalism in challenging situations. Committed to continuous learning and professional development. Apply or call today! Ravi Patel Managing Director GreatFind Recruitment Tel- 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

Are you an experienced 3rd Line IT Engineer with a passion for cloud-based technologies and systems automation? We are recruiting on behalf of our prestigious independent school client based in South London. The role offers a competitive salary of up to £60,000 and presents a unique opportunity to play an instrumental role in shaping the future of their IT systems and services. Benefits include free lunches, gym membership, and lots more! Role Overview Working closely with the IT Director, your focus will be on the continuous enhancement of the institution's technical infrastructure to ensure optimal performance and reliability. Although IT support services are managed by an outsourced team, this role is dedicated primarily to systems development. Responsibilities Management of IT services and systems 3rd line technical support for all IT systems and services Administration and maintenance of Active Directory, wired and wireless network infrastructure, and security controls PowerShell scripting and systems automation Backup and disaster recovery management Create and maintain system documentation Assist with staff and student training, including the creation of training materials Requirements Degree or relevant technical qualifications Enterprise IT experience Microsoft Azure, Intune, and associated cloud technologies Windows Server/Active Directory technologies DNS, DHCP, NPS/Radius systems PowerShell and systems automation SCCM (System Centre Configuration Manager) Networking and VLAN configuration Enterprise firewall technologies Enterprise Wi-Fi environments Excellent communication skills in English Experience in educational IT (desirable) Cloud migration (desirable) 1:1 Device schemes (desirable) SQL database administration (desirable) iSAMS (desirable) JAMF School/Pro for Apple configuration (desirable) Personal Qualities Kindness and open-mindedness Intellectual curiosity and a passion for lifelong learning Resilient and optimistic Teamwork abilities and flexibility Commitment to equality, diversity, and sustainability within the community An Enhanced Disclosure from the Disclosure and Barring Service Apply or call today! Please Note - We have multiple IT Support Technician / Senior Engineering and Network Manager roles open in the West / South West / South East and East London areas - Contact us today to find out more! Permanent and Contract roles available. Ravi Patel Managing Director GreatFind Recruitment Tel- 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APROVED**

[h=1]Our client is looking for a Senior 3rd Line Infrastructure Engineer to join a vibrant and well-established Network team in the Education sector.[/h]Role Overview With an excellent starting salary of £40,000 per annum, and the progression to £41,000 per annum, this role is a fantastic opportunity for an IT expert. This full time role will give the successful candidate plenty of opportunities to develop their skills, as well as the chance to join a reputable and respected team. The successful candidate will hold key technical responsibilities, and will need to be willing to work flexibly within their team. A Disclosure and Barring Service check will be required. Responsibilities: ● Assist the Network Manager to ensure that support requests are prioritised and resolved efficiently ● Carry out planned maintenance, upgrades and backups ● Install server updates ● Run network security audits ● Maintain hosted wireless network infrastructure ● Maintain and support G Suite ● Maintain and support Cisco Switches / Network and Routers, Microsoft and SQL servers ● Administer web filtering procedures ● Resolve second and third level support requests ● Help to plan and implement new IT services ● Ensure the IT teams work to agreed budgets and ensure all IT projects are good value for money ● Help the IT Manager to set annual budgets ● Keep on top of new IT products and processes to be able to recommend opportunities for improvement ● Help to create an IT business and disaster recovery plan ● Actively participate in further training Essential Qualifications, Experience and Knowledge: ● Degree or equivalent qualification, as well as the following qualifications: Cisco Certified Network Associate (CCNA) amd ITIL Foundation ● Working knowledge of all aspects of IT systems and networks ● Knowledge of the installation, configuration and management of: HP San; HP brocade, cabling systems, CAT5 and fibre-optic; Routers (ISDN, WAN, LAN); bridges (ISDN, Local and Remote); switches and filtering; SNMP Management (CISCO works); Symantec Netbackup; VMware VSphere; Business Continuity; UPS management and configuration; and diagnostic equipment. ● Previous experience in the Education sector ● Experience and knowledge of project management Person Specification: ● Exceptional communication skills, both written and verbal ● Comfortable working as part of a team ● Good time management skills including the ability to meet deadlines ● Excellent negotiation skills Nice to have but not essential: ● Microsoft Certified Systems Engineer (MCSE) ● VMware (VCP) VSphere 4.1 or higher ● Basic VBS scripts ● Prince2 Foundation Apply Today by sending your CV to [email protected] or contact me for a call in confidence for further information. .................................................. .................. Ravi Patel Managing Director GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

We are looking for an IT manager to join an independent school in North West London. This role is perfect for a highly motivated and technical individual to further develop their career. The salary for this position is up to £48,000 depending on your experience plus some incredible benefits, for example, a complimentary three-course meal every day and more! The role includes a great set of benefits - 33+ annual leave, free meals throughout the day (equivalent to £1500), Enhanced paternity/maternity/parental leave and Enhanced sick leave scheme. Role Overview It will be your responsibility to lead, develop and mentor a team of IT Technicians whilst to act as an escalation point for more technical issues. In addition, you will ensure all hardware and software within the school site is working efficiently and correctly at all times. Responsibilities: ● Providing efficient remote or face to face support to all students, teachers and school support staff.● Ensure all school operations, including IT issues, AV bugs, zoom meetings and events, are covered.● Mentoring a team of IT Technicians, offering them guidance and support at all times. As well as regular performance reviews.● Conduct regular walkthroughs to ensure the school hardware systems are working correctly.● Providing support and maintenance for the school network (Fortigate Firewall, HP Procurve switches), servers (Windows 2012 R2), software packages and computer equipment and AV equipment (Samsung) as well as software packages (Gsuite for Education and HyperV).● Performing regular data backups and data recovery operations.● Working with senior management on budgets. ● Providing support to the security team for the CCTV, PSTN Telephones and door entry systems. Essential Qualifications and Experience: ● Experience working in an IT Manager role or similar within a school/education environment. ● Strong knowledge of AV systems. ● Relevant degree or equivalent qualification.● Excellent written and verbal communication skills. Apply or call today! Ravi Patel Managing Director GreatFind Recruitment Tel - 07904 015757Email CV and application to - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

Gloucestershire Professional Services (GPS) is recruiting an experienced IT Application Support Specialist to join the IT Support team based at Gloucestershire College. This is an exciting opportunity to take on a 3rd line support role whilst playing a major part in the wider College IT department. It would suit someone with 3rd line support experience looking for a varied role, or someone with a very strong 2nd line support background who is now looking to progress. Please review the Job Description to find out more about this role and apply online to join our team at gcjobs.gloscol.ac.uk The purpose of this role is to: • Provide 3rd line support to staff and students at the College, including troubleshooting software faults along with installations and maintenance of core system applications including server related systems • Use specialist knowledge to ensure the college’s core business applications run effectively and meet the requirements of the customers while keeping systems secure and robust • To keep up-to-date with developments in computer technology in order to evaluate and implement them for College purposes • To keep abreast of software changes and advancements that the college uses for business administration Skills and experience required includes: • Formal training in an IT subject area (e.g. Windows Server Operating system or Microsoft Application Solution) • Extensive knowledge of Microsoft server operating systems from Windows Server 2008 and above • Experience of administering SQL server from 2005 upwards • Strong understanding of maintaining business applications and the impact of downtime • Knowledge of working in an educational IT support role is desirable, but not essential • Strong skillset in planning software upgrades and implementation • Capable of implementing performance improvements in systems and providing reports in this area • Proven experience of troubleshooting application issues and rectifying • Proven background of exceptional customer service Benefits: A career with us means much more than just a salary - we know that our people are our greatest asset. Working with committed colleagues, we also offer an attractive benefits package. Please click on the benefits link to find out more about the range offered.

Hi, We are looking for a IT Service Desk Manager to join our team. Please look at our website for more information https://jobs.nationalstar.org/vacancies/ Drop me a message if you have any questions. Edd Head of IT Services National Star National Star | Realising aspirations of people with disabilities

Oasis, one of the largest Academy sponsors in the UK, has created an exciting new position within its growing ICT department, as a Senior 3rd Line Server and Systems Engineer. Based in London, but with occasional travel to our Academies across the country, this is an amazing opportunity to be part of an organisation committed to social and community transformation. As a Senior 3rd Line Server and Systems Engineer, you will be responsible for managing and developing the group’s National IT services through the delivery of internal projects, technical management of server/client/cloud systems and Problem Management. Key responsibilities will include: · providing strategic and operational technical advice, managing projects and acting as the technical authority for all National ICT Systems · Act as escalation point for all problems with National ICT Systems, identify theroot cause of problems and implementing fixes · Actingin a hands-on capacity to ensure the smooth running, maintenance anddevelopment of ICT systems to support the group’s wider objectives. · Tobe an active member of the Change and Problem Management engineering team todeliver a technically capable, high quality, cost effective Change and ProblemManagement support service. The successful candidate will need to be assertive andtask driven to drive projects, find resolutions and provide expert advice onall matters connected to Problem Management. You will work with the NationalInfrastructure Manager, Regional Service Delivery Managers, Head of IT servicesand other 3rd parties, to plan and execute projects to improve and develop ICTacross the organisation. This is an exciting opportunity to be part of a growingnational organisation, making a difference to communities on a local level,while individually improving the life chances of young people. As part of the package, Oasis offers: · A final salary pension scheme with a Local Government pension provider · A generous holiday allowance for support staff, starting at 25 days per year, rising to 30 days after two years (plus 8 Bank Holidays) · Opportunities to volunteer and be involved in various campaigns run by Oasis, a worldwide charityorganisation Oasisis committed to making a difference to the lives of the communities it worksin, and as such you must show a willingness to demonstrate commitment to thevalues and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to under go appropriate checks,including enhanced DBS checks. If you feel you can bring positive change to the organisation through this position, please visit our website for further information. CVs should be sent to [email protected] Closing date is 12noon Wednesday 27 November 2013 Interviews will take place in London on Thursday 5 December 2013 Oasis Community Learning supports Equal Opportunities Employment. OasisCommunity Learning is a company limited by Guarantee registered in England andWales no. 5398529 and is an exempt charity under the terms of the Charities Act1993 and 2006. OCL Ethos Statement.doc ICT Senior 3rd Line Server and Systems Engineer - JDPS - Oct 2013.doc

Hi, We are looking for a cloud engineer to join the team. Details in the link below Nescot | IT Systems Engineer (Cloud)

Join a friendly IT team with a leading independent school in the heart of central London as their new Infrastructure Support Engineer! Our client is offering a salary of £42,000, including free lunches and Great benefits. Role Overview Your responsibilities will include supporting the school's IT and infrastructure, including systems and software, and maintaining networks. Responsibilities: ● Providing daily support to the students, teachers and school support staff across the site. ● Working alongside the Network manager to resolve infrastructure issues and manage IT projects. ● Deployment of end-user hardware and software across the school, including desktops, laptops and tablets, cabling, printers, AV equipment and other peripherals ● Management and support of the school's core infrastructure, data and services within the defined SLA’s. ● Assist with all escalated IT issues in collaboration with the systems manager. Essential Qualifications and Experience: ● Experience working within a similar role - must be education environment based. ● Extensive experience in supporting an IT infrastructure with particular emphasis on end-user devices, support within an educational environment and knowledge of 2nd & 3rd line systems - MS Server, Office 365, VMware, Networking and Firewalls. ● Communication skills across various audiences, including SLTs, teachers, support staff, and students. ● Excellent knowledge of Microsoft Windows operating systems, VMWare, desktop applications and associated hardware such as laptops, desktops, printers and peripherals. ● Excellent verbal and written communication skills. Apply or call today! Message or submit your CV directly to me. Ravi PatelManaging DirectorGreatFind Recruitment Tel - 07904 015757 Email your application CV to - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**

Join this leading school in North London as their new Senior IT Engineer! You must be highly technical and have experience working in school environments for this position. The salary for this opportunity is from £35,000 - £37,000, depending on your experience, plus great benefits including 40 days of holiday, including bank holidays/school shutdown days, free lunch, an excellent pension scheme and lots more! Don’t miss out on this great opportunity. Apply today! Role Overview You will provide 1st, 2nd and 3rd line IT support for hardware and software, system administration, and practical tasks in support of the IT operation and will be the first point of escalation for complex technical challenges faced by the IT Support Team to students, teachers and all school staff across the premises. Responsibilities: · Supporting Service Desk-logged issues and providing support for more advanced problems. · Assisting with the day-to-day running of the IT Service Desk, accurately recording user requests in the service desk system and allocating tickets where appropriate. · Create and maintain effective technical documentation in collaboration with the IT Infrastructure Team. · Assist the senior IT Team with IT issues and trends in IT support and development. · Research and order IT hardware, software, and consumables. · Responsible for maintaining and administering Active Directory, Exchange, and Office 365 services, including Microsoft Teams. · Setting up IT and audio-visual equipment for assemblies, meetings and school events. · Regularly update the school's software library, including OS deployment images. · Assess, diagnose, and resolve computer-related day-to-day problems promptly. Essential Qualifications and Experience: · Experience working in a similar senior IT role within a school environment. · Relevant degree or qualifications. · Extensive knowledge of Windows Active Directory users and computers, Group Policy, DNS, DHCP, Desktop, Server, mobile device hardware/software, Microsoft & Apple desktops, operating systems, applications and cloud technologies. · Strong experience working with cloud-based software. · Good working knowledge of identifying, locating and resolving user problems. · Excellent written and verbal communication skills. Apply today - call 07904 015757 or submit your cv to [email protected] Ravi Patel Managing Director GreatFind Recruitment Tel- 07904 015757 Email CV and application to - [email protected] For our latest vacancies visit - http://www.greatfindrecruitment.com Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/ **APPROVED**