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Hello, Is anyone else having issues at the minute with Outlook Web not refreshing with new emails? I have staff having to refresh their tab every so often instead of emails coming through naturally. This only started for us yesterday, but more staff are complaining about it. It was working absolutely fine prior to yesterday.

Hello, We have recently had our safeguarding officer request to be CCd into emails sent to certain 'dynamic' distribution groups. They are dynamic based on attributes in active directory. For example IF 'Company' IS 'Intake 2014' which is used for Year 7's. This is the same for each year group. As they all use the same attribute 'Company' the safeguarding officer could only be added to one year group. I have had a look at creating a global rule under mail flow where the recipient is the year groups cc the safeguarding officer but get an error error SentTo predicate does not allow distribution groups. Does anyone know a way I can attach a single user to multiple dynamic distribution groups? Thank you, William

Hello, This my thread first post on here, but i have been reading the forum for some time. We are currently looking at moving our schools email to our own Office 365 Tenant. We currently use a mix of LA provided Gsuite and Office 365. We are currently told the LA provided Office 365 is secure when sending to/from the LA. If we moved to our own tenant would it still be secure with office 365 tenants? I also understand we could send encrypted emails through Office 365 to any address, would these meet the requirements of the DPA to send personal information? I assume email would be secure (TLS Security?) within our own domain in our own tenant? Sorry if this has been asked before, I have read a number of threads but haven't seen much in terms of DPA & Office 365. Any advice or expiration would be much appreciated Many Thanks

54 of my users received a scam email from a user at student.bham.ac.uk delivered by sun61.bham.ac.uk, and I can't seem to find an IT contact on their website to report the breached user. Of course I've already responded with appropriate security here, but I know that if one of my users was sending scams or spam through my servers I'd want a fellow sysadmin to notify me. Any suggestions how I can report it to them?

HELP!!!!!!!!! I'm trying to upload a powershell script i made via Group Policy Management to generate email signatures for Staff via Active Directory, but every time i upload the script on and login, all i get is a black screen and when i remove it, it goes back to normal. I've checked Event Viewer and can't seem to find the source, any one have any ideas???????? Here's the script below if anyone whose curious: #Custom variables $SignatureName = 'Signature' $SigSource = "\\PREP-AD02\AD Resources$\Signature.docx" #Path to the *.docx file$SignatureVersion = "1.7" #Change this if you have updated the signature. If you do not change it, the script will quit after checking for the version already on the machine $ForceSignature = '1' #Set to 1 if you don't want the users to be able to change signature in Outlook #Environment variables $AppData=(Get-Item env:appdata).value $SigPath = '\Microsoft\Signatures' #Path to signatures. $LocalSignaturePath = $AppData+$SigPath $RemoteSignaturePathFull = $SigSource #Check signature path (needs to be created if a signature has never been created for the profile if (-not(Test-Path -path $LocalSignaturePath)) { New-Item $LocalSignaturePath -Type Directory} #Copy version file If (-not(Test-Path -Path $LocalSignaturePath\$SignatureVersion)) { If (Test-Path HKCU:'\Software\Microsoft\Office\16.0') { $ForceKeyPathReply = (Get-ItemProperty 'HKCU:\Software\Microsoft\Office\16.0\Common\MailSettings').ReplySignature -eq $null $ForceKeyPathNew = (Get-ItemProperty 'HKCU:\Software\Microsoft\Office\16.0\Common\MailSettings').NewSignature -eq $null If ($ForceKeyPathReply -eq $False) {Remove-ItemProperty -path 'HKCU:\Software\Microsoft\Office\14.0\Common\MailSettings' -name ReplySignature} Else {Write-Host "The reg value does not exist"} If ($ForceKeyPathNew -eq $False) {Remove-ItemProperty -path 'HKCU:\Software\Microsoft\Office\14.0\Common\MailSettings' -name NewSignature} Else {Write-Host "The reg value does not exist"} } If ($ForceSignature -eq '1') { Get-ChildItem -Path $LocalSignaturePath -Recurse | foreach {remove-item $_.fullname -recurse -force -ErrorAction SilentlyContinue} } New-Item -Path $LocalSignaturePath\$SignatureVersion -ItemType Directory } Elseif (Test-Path -Path $LocalSignaturePath\$SignatureVersion) { break } #Get Active Directory information for current user $UserName = $env:username $Filter = "(&(objectCategory=User)(samAccountName=$UserName))" $Searcher = New-Object System.DirectoryServices.DirectorySearcher $Searcher.Filter = $Filter $ADUserPath = $Searcher.FindOne() $ADUser = $ADUserPath.GetDirectoryEntry() $ADDisplayName = $ADUser.DisplayName $ADEmailAddress = $ADUser.mail $ADTitle = $ADUser.title $ADTelePhoneNumber = $ADUser.TelephoneNumber $ADModify = $ADUser.whenChanged #Copy signature templates from source to local Signature-folder Write-Output "Copying Signatures" Copy-Item "$Sigsource" $LocalSignaturePath -Recurse -Force $ReplaceAll = 2 $FindContinue = 1 $MatchCase = $False $MatchWholeWord = $True $MatchWildcards = $False $MatchSoundsLike = $False $MatchAllWordForms = $False $Forward = $True $Wrap = $FindContinue $Format = $False #Insert variables from Active Directory to rtf signature-file $MSWord = New-Object -ComObject word.application $fullPath = $LocalSignaturePath+'\'+$SignatureName+'.docx' $MSWord.Documents.Open($fullPath) #User Name $FindText = "DisplayName"$ReplaceText = $ADDisplayName.ToString()$MSWord.Selection.Find.Execute($FindText, $MatchCase, $MatchWholeWord, $MatchWildcards, $MatchSoundsLike, $MatchAllWordForms, $Forward, $Wrap, $Format, $ReplaceText, $ReplaceAll ) #Title $FindText = "Title" $ReplaceText = $ADTitle.ToString() $MSWord.Selection.Find.Execute($FindText, $MatchCase, $MatchWholeWord, $MatchWildcards, $MatchSoundsLike, $MatchAllWordForms, $Forward, $Wrap, $Format, $ReplaceText, $ReplaceAll ) #Email Address $FindText = "e-mail" $ReplaceText = $ADEmailAddress.ToString() $MSWord.Selection.Find.Execute($FindText, $MatchCase, $MatchWholeWord, $MatchWildcards, $MatchSoundsLike, $MatchAllWordForms, $Forward, $Wrap, $Format, $ReplaceText, $ReplaceAll ) #Save new message signature Write-Output "Saving signatures"#Save HTML $saveFormat = [Enum]::Parse([Microsoft.Office.Interop.Word.WdSaveFormat], "wdFormatHTML"); $path = $LocalSignaturePath+'\'+$SignatureName+".htm" $MSWord.ActiveDocument.saveas([ref]$path, [ref]$saveFormat) #Save RTF $saveFormat = [Enum]::Parse([Microsoft.Office.Interop.Word.WdSaveFormat], "wdFormatRTF"); $path = $LocalSignaturePath+'\'+$SignatureName+".rtf" $MSWord.ActiveDocument.SaveAs([ref] $path, [ref]$saveFormat) #Save TXT $saveFormat = [Enum]::Parse([Microsoft.Office.Interop.Word.WdSaveFormat], "wdFormatText"); $path = $LocalSignaturePath+'\'+$SignatureName+".txt" $MSWord.ActiveDocument.SaveAs([ref] $path, [ref]$SaveFormat) $MSWord.ActiveDocument.Close() $MSWord.Quit() #Office 2016 signature If (Test-Path HKCU:Software\Microsoft\Office\16.0) { If ($ForceSignature -eq '0') { $ForceKeyPathReply = (Get-ItemProperty 'HKCU:\Software\Microsoft\Office\16.0\Common\MailSettings').ReplySignature -eq $null $ForceKeyPathNew = (Get-ItemProperty 'HKCU:\Software\Microsoft\Office\16.0\Common\MailSettings').NewSignature -eq $null If ($ForceKeyPathReply -eq $False) {Remove-ItemProperty -path 'HKCU:\Software\Microsoft\Office\16.0\Common\MailSettings' -name ReplySignature} Else {Write-Host "The reg value does not exist"} If ($ForceKeyPathNew -eq $False) {Remove-ItemProperty -path 'HKCU:\Software\Microsoft\Office\16.0\Common\MailSettings' -name NewSignature} Else {Write-Host "The reg value does not exist"} $MSWord = New-Object -comobject word.application $EmailOptions = $MSWord.EmailOptions $EmailSignature = $EmailOptions.EmailSignature $EmailSignatureEntries = $EmailSignature.EmailSignatureEntries $EmailSignature.NewMessageSignature=$SignatureName $EmailSignature.ReplyMessageSignature=$SignatureName $MSWord.Quit() } If ($ForceSignature -eq '1') { $MSWord = New-Object -comobject word.application $EmailOptions = $MSWord.EmailOptions $EmailSignature = $EmailOptions.EmailSignature $EmailSignatureEntries = $EmailSignature.EmailSignatureEntries $EmailSignature.NewMessageSignature=$SignatureName $EmailSignature.ReplyMessageSignature=$SignatureName $MSWord.Quit() If (Get-ItemProperty -Name 'NewSignature' -Path HKCU:'\Software\Microsoft\Office\16.0\Common\MailSettings') { } Else { New-ItemProperty HKCU:'\Software\Microsoft\Office\16.0\Common\MailSettings' -Name 'NewSignature' -Value $SignatureName -PropertyType 'String' -Force } If (Get-ItemProperty -Name 'ReplySignature' -Path HKCU:'\Software\Microsoft\Office\16.0\Common\MailSettings') { } Else { New-ItemProperty HKCU:'\Software\Microsoft\Office\16.0\Common\MailSettings' -Name 'ReplySignature' -Value $SignatureName -PropertyType 'String' -Force } } }

HI, does anyone use Intouch with a 365 redirect? I have a rule in 365 which redirects all emails addressed to [email protected] to [email protected] and also cc in a staff member here who deals with Intouch absences. She gets a copy of the email and says (getting near once a week nearly) it's not showing in Intouch, so we know it's a valid email. Does anyone have emails go missing when sent to Intouch? It's driving me nuts! Edit: I should have said that the emails appear in Intouch and staff mailbox fine for 10 days, then the Intouch email goes walkabouts until after lunch, then they start appearing again in Intouch. Not the missing emails, but only new ones.

Net-Ctrl and Mimecast will be running an insightful webinar on the state of email security - and what this means for education organisations, on the 19th of September @ 14:00 pm. Mimecast conducted a report whereby CISOs and IT professionals have provided insights on their current protection measures and threats faced. Mimecast has corroborated these findings and created an annual report. We will be presenting the main findings of the report, and how these might affect your security posture. This will be an excellent opportunity to compare/contrast your current security portfolio - and understand the landscape of cyber threats to education in 2023. The session will conclude with a live Q+A on the content, or if you have anything specific Mimecast-related. Webinar details: When: Sept 19, 2023, 02:00 PM London Time Webinar Topic: The State of Email Security & What it Means for Education Register for the webinar: https://pages.info.exclusive-networks.com/net-ctrl-stateofemailsecuritywebinar After registering, you will receive a confirmation email containing information about joining the webinar. A recording will be sent out after the session to all those that register - so if the content is of interest but you're unable to attend the main session, please still register. By registering you will be sharing your details with Net-Ctrl, Mimecast and their distribution partner Exclusive Networks UK. We will delete your data within 30 days of the event and won't use your data for any further communications beyond this event.

Hi, please can I ask what is the recommended way to deal with staff that have left the organization. I currently block the users mailbox however they can still receive emails. I have put an automatic reply, but what do others do? Thanks

I've been asked to block all in and outbound mail for students, I've created the below mailflow rule, however, after several hours this doesn't seem to have taken effect. Has anyone managed to get this working?

Afternoon all With it being Christmas, I am hoping for a miracle ! Over the last 4-6 weeks, we have been experiencing issues sending emails to Google and Google hosted accounts. It was working one day and then the next not! We host our own Exchange 2010 server and have done for many years. When we send an email to Google we get the following bounce-back; mx.google.com rejected your message to the following e-mail addresses: 'Anthony Short ([email protected])' ([email protected]) mx.google.com gave this error: [82.16.27.51 12] Our system has detected that this message is likely unsolicited mail. To reduce the amount of spam sent to Gmail, this message has been blocked. Please visit https://support.google.com/mail/?p=UnsolicitedMessageError for more information. 196si15183674wme.93 - gsmtp Your message wasn't delivered due to a permission or security issue. It may have been rejected by a moderator, the address may only accept e-mail from certain senders, or another restriction may be preventing delivery. Diagnostic information for administrators: Generating server: Healing-Exchang.school.local [email protected] mx.google.com #550-5.7.1 [82.16.27.51 12] Our system has detected that this message is 550-5.7.1 likely unsolicited mail. To reduce the amount of spam sent to Gmail, 550-5.7.1 this message has been blocked. Please visit 550-5.7.1 https://support.google.com/mail/?p=UnsolicitedMessageError 550 5.7.1 for more information. 196si15183674wme.93 - gsmtp ## Original message headers: Received: from Healing-Exchang.school.local ([::1]) by Healing-Exchang.school.local ([::1]) with mapi id 14.03.0319.002; Mon, 19 Dec 2016 15:42:36 +0000 From: Anthony Short To: "'[email protected]'" , "'Anthony Short ([email protected])'" Subject: test email to google [scanned] Thread-Topic: test email to google [scanned] Thread-Index: AdJaDn3/Uf297m10Q7KV8SVRmOVClw== Date: Mon, 19 Dec 2016 15:42:36 +0000 Message-ID: <26611542A9AC69459F864538FBCF528A59E1D854@Healing-Exchang.school.local> Accept-Language: en-GB, en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: x-originating-ip: [172.##.##.##] x-pmwin-version: 3.1.2.0, Antivirus-Engine: 3.64.3, Antivirus-Data: 5.34 Content-Type: multipart/alternative; boundary="_000_26611542A9AC69459F864538FBCF528A59E1D854HealingExchangs_" MIME-Version: 1.0 All other mail providers, Hotmail, Yahoo, etc. accept our emails no problem. I have done loads of testing with MX Toolbox and I get positive results back. I have registered and been verified by Google's own Postmaster service. I am on no spam lists at the moment. I have checked all out going traffic and all SMTP is coming from our exchange server. I have also followed the Google Bulk Sender best practise stuff too. We have an SPF record but we do not use DKIM or DMARC polices. First has anyone else experienced any of these issues with Google recently? Obviously, if you have and have managed to solve the problem or if anyone else knows of anything please could you point me in the right direction? Many thanks Ant

Hello! First time caller here. I'm going to be running sessions on Outlook with staff in the school I work for, the aim is to show them tips, best practice, etc. Do you have any tips? Things to make their lives easier regarding emails? Achieving 'inbox zero'? Thanks, A

Hi, We are about to move over from using our VLE email (Frogmail) for students to Office 365. One of the major concerns that has been raised is the fact that with Frogmail the class lists could be exported directly from SIMS and set up as distribution groups, but we can't see an obvious way to do this with Office 365. Has anyone come up with a reasonable solution to this? Thanks in advance for any input! Sophie

Hi,During February half-term 2014 we changed the MX records associated with xxxxxxxxx.xxxxx.sch.uk to be those of gmail in order to bring the domain fully under the control of our Gapps primary domain. Our Bursar has continued to keep an eye on the LA exchange mailbox and noticed an email that didn't go into our gmail mailbox but went to the LA exchange mailbox. Could anyone shed any light on why this might have happened? Is it a case of studying the message headers?

Hi all, I hope someone can help me with the following problem in sharepoint 2010. I created a new custom list for our admin staff to log incoming telephone calls to school. Some of the info thats recorded is: person calling, looking to speak to, pupils name etc. Once a call is recorded, a email is sent to the relevant staff. This is done either by taking a screen shot of the call details or the list info is copy/pasted into an email. I am trying to find a automated and less time consuming method. I know workflows can be used but i've never used it before. Am newbie in sharepoint stuff. Is it possible to do a lookup for the "looking to speak to" field for the staff name which is linked to email account on AD or have a separate list which contains the staff name and email address. Any help on this would be very much appreciated. Haz

Head has a new 'droid and wants his school email set up on it. Is the screen below normal? The permissions seem excessive to me.

Hi, I am trying to delete all "Sent Items" in one users mailbox from the 1st one received until 31/08/2014 I am running the following command and then checking the log file that is created. From what I can see it looks as if the Search-Query is looking in all locations and the log file backs this up. Is there anyway I can delete just the content that exists in the users "Sent Items" for a specific date range. I believe that -SearchQuery "Received:<$('31.08.2014')" needs some work but I cannot locate any info on being able to specify a folder with in the mailbox to search. Search-Mailbox -Identity USERNAME -TargetMailbox Administrator -TargetFolder "Report_OUTPUT" -SearchQuery "Received:<$('31.08.2014')" -LogOnly -LogLevel Full Search-Mailbox -Identity USERNAME -TargetMailbox Administrator -TargetFolder "REPORT_OUTPUT" -SearchQuery "Sent:> $('2012-09-28') and Sent:< $('2014-08-31')" -LogOnly -LogLevel Full

Hi all, again! I'm going to make this post really plain and simple: My primary school use office365 mail. And some of the staff are not happy with the layout. Therefore, I prupose that the select few, including myself, use Mozilla Thunderbird. Now, when it asks me to sign in. My user name and password are correct. But why wont it let me use it?!?!?! The message i get is: "Configuration could not be verified - is the username and password wrong?" Answer: No. Everything is how it should be. Additional information: We do use a proxy server to get to the internet. Maybe this has something to do with it? Any help needed!