Webgeek

We have had a Nationwide system at our school for nearly 3 years. A few niggles at first but other then that it just works. We also have it linked to our Heritage Library system and use Nationwide's attendance system for staff too. We implemented Parent Pay in September 12 and had quite a few niggles with it. I would recommend doing this at the start of your implementation. Ant

I think we have solved the problem now! We seemed to have had an issue with our external DNS. There were two conflicting DNS records set. Thank you to everyone who helped! Ant

We did have our Internet link changed but that was over 2 years ago. I will have a chat with the lea and the other companies to get them to check their relays.

The ISP have setup a reverse dns for the mail server already as we were blacklisted before because we did not have a reverse dns that matched our IP address. I have used most tools on mxtoolbox but I will have another look and see if I have missed something. I will also check the various black list sites to double check our IP address.

I will get some of them to give me their dns forwarders and yes all our emails come direct rather then through an external content filter.

Glenda No the LEA have never had control of any of our domains and especially not this one. Ant

Rob I have got a few of them to check and they come back with the correct ip for the exchange server. I have also used the various tools on mxtoolbox to check things and it comes back ok. Ant

Thank you for the reply Rob It has been going on for about 6 months. I have never pointed my mx record at my frog ip. It happens with a select few domains, mainly LEA's and a few others. Ant

We have had an issue with email for a while. We have exchange 2010 behind an isa 2006 firewall. This is then on a virgin media big red connection. Also connected into this connection is our frog vle. Some of our senders can send email to us with no problems. But we have some senders who can't and they get a ndr return of 554 5.7.1 relay not allowed. The thing is this ndr is not being returned by our exchange server, it is being returned by the ip address from our frog vle. All our mx records on the Internet are correct and external pings, nslookups and trace routes back correct. We use the frog vle for our website which is using the same domain as our exchange email but not using the email on the frog vle with the same domain. Has anyone any suggestions or ideas of what this may be? I have paid for engineering time for this issue and it has still not been solved. Any help would be fantastic.