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Promethean Direct Support

Currently locked to new content

Ask any questions related to Promethean products and services here. This is an official forum with Promethean staff at hand to help you with your queries.

509 threads in this forum

  1. How do I get Promethean Spares

    By markrobinson,   
    • 1 reply
    • 5.1k views

  2. Important information about Software Support

    By TRobinson,
    • 8 replies
    • 3.7k views

  3. Hardware installation and Maintenance survey

    By TRobinson,
    • 0 replies
    • 2.6k views

  4. About the Promethean Support Direct Forum

    By markrobinson,   
    • 0 replies
    • 3.2k views

  5. My Promethean Activboard is not working?

    By markrobinson,   
    • 0 replies
    • 11.9k views

  6. How do I extend the life of my Sanyo / Promethean LCD projector?

    By markrobinson,   
    • 0 replies
    • 4.3k views

  7. Where do I get help for problems with my Promethean hardware / software?

    By markrobinson,   
    • 0 replies
    • 3k views

  8. ActiveInspire (V9s)

    By chrisgreenwood,
    • 3 replies
    • 965 views

  9. ActivDriver_5_18_19_x64 MSI/W10 22H2

    By LeMarchand,
    • 1 reply
    • 523 views

  10. Promethean Registration Portal - Sign In Issues

    By speckledegg,
    • 3 replies
    • 380 views

  11. Promethean Board ActivPanel on MS Intune

    By MikeUndoe,
    • 1 reply
    • 1.8k views

  12. Google Playstore not connecting to Google.com

    By Danny11515,
    • 3 replies
    • 507 views

  13. ActivInspire Main resource pack deployment

    By ITGuyNW,
    • 4 replies
    • 2.1k views

  14. Mirror ActivPanel to iPad

    By Theseus,
    • 1 reply
    • 635 views

  15. Touch Working, activinspire pen not

    By AColes94,   
    • 5 replies
    • 4.1k views

  16. Promethean ActivPanel + HP Elitedesk - Loss of Signal

    By pe2594,
    • 3 replies
    • 1.7k views

  17. ActivPanel 65 shaow over half the screen

    By GillBates,
    • 7 replies
    • 2.1k views

  18. Activ-Panel 9 unfreezes while using computer!

    By DaveIT,
    • 3 replies
    • 1.8k views

  19. PRM-AB75

    By TraineeGeek,
    • 2 replies
    • 730 views

  20. AP9_A75 x 4 Issue with WIFI through our Cert and PAC

    By cheekycharly,
    • 3 replies
    • 848 views

  21. ActiveInspire software issues

    By SiDr0id,   
    • 8 replies
    • 2.4k views

  22. Active Inspire Crashing and behaving badly!

    By Dizzy1974,
    • 6 replies
    • 1.5k views

  23. Promethean Intune Deployment

    By cwade1001,   
    • 1 reply
    • 1.9k views

  24. Coloured Overlay on Promethean Screens

    By Tjclark12,
    • 1 reply
    • 617 views

  25. Anyway to view ActivInspire flipcharts on a Chromebook?

    By Koocha,
    • 6 replies
    • 26k views


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