Danny11515

Hi, We have Lightspeed and yes this inspects SSL.

Has anyone ran into this issue when trying to use the appstore to download anything to the smart board? I am trying to download Trilby TV but I need to sign in on the promethean smart board to allow myself to get onto the next stage of downloading the app but for some reason when I get to the sign in part to put my email in it gives me an error message and says that it is unable to connect to Google.com annoyingly. I am not sure if it is because it needs to do a download of the latest update first as I have just enabled this on the smart board to be used but I am not sure if it downloads automatically or if I need to do this myself?

That is quite brave going with Wireless keyboard and mice. I don't think I would ever really take the risk only because of how much wireless keyboards and mice cost for the replacement or repairs. I have also been doing some digging through our MDM Mosyle not sure if anyone else uses mosyle but there was a restriction that we had on for the iMacs previously which was to disable USB restricted mode which prevents prompts to users to allow the connection for USB connections to be used on the macs. I am going to disable this setting for now to see if this will make any change to the situation as I am suspicious once this has been approved on the mac hopefully this will remember the connection for next time or allow the mice and keyboard to be picked up when the user goes to use the hardware if that makes any sense. This was introduced on Ventura so from what I was seeing from another user apparently they were also experience problems from Ventura onwards so lets see if this is the setting that causes the problems.

Hi, I have tested the USB ports for the keyboards and also tried using a usb hub for the keyboards and we have had no joy in rectifying the issue so I think we are stuck at the moment until there is another update that has been pushed out by apple to rectify this little issue.

Hi, I have been running through a test of having the keyboard and the midi keyboard connected to the USB ports of the mac mini and then having the mouse only connected through USB C. At the moment it seems to be working fine without any problems as I haven't had anyone come to me with complaints but will keep a close eye on the situation as it develops but this could be a fix.

Hi, Could you post the reference of what peripherals you have from ExtremeMac? because I have a feeling that you might have the same peripherals as us.

Hi, We have the same peripherals! Keyboard: XWH-WIK2-83-UK Mouse: XWH-WM02-83

Hi, I have recently upgraded our Mac suite over the May half term and our supplier gave us XtremeMac wired mice and keyboards with the USB C connector/ USB A adapter. Because the mac suite needs to have a MIDI keyboard connected to the computer for the music lessons I have plugged both mice and keyboard into the USB C ports in the mac so that we can have everything connected and running perfectly because our original iMacs that we had used to have everything connected. Unfortunately I have had non stop problems from the start with students using them now where the keyboards stop working and need to be unplugged and re plugged back in or the mac needs to be restarted to allow the keyboard to work or the keyboard just decides it is now broken. Has anyone else used Xtreme Mac hardware before? I have gone back to the supplier where I purchased the macs and the keyboard and mice from and mentioned the problems I am having and they have pointed the finger to Apple having the issue with the recent update they have made. Any help would be great because I feel like I am getting a visit from either a student or the music/media teacher every 30 seconds of the day.

Hi, We just mainly use Google Chrome, Silabus, Logic, Microsoft 365, One drive and Adobe if I can try to remember all of this on the top of my head.

Hi, I have had to purchase shiny brand new Mac Mini's and trust me it wasn't the most pleasant experience. We have been working hard to ensure that these are all setup and working perfectly how we would like them to but a question was raised and this has really confused me because I am slightly unsure on how to do this. We would like One drive to automatically start syncing the user with all of its data no matter where it is stored i.e. either documents or desktop and have One Drive handle the storing of data rather than the mac storing this and being filled up with all of users at the school. Apparently there is an easy script to make for Mosyle to do this but everywhere I search high and low I cannot seem to find it. Has anyone been able to achieve this that could help me out? If not then we have invested into One K-12 as a school so we can happily use the delete user profiles command and then delete their user data if the macs start to become full.

Hi, I have found a quick fix. It seems to be DNS conflicting with other computers so I deleted the one that was affecting the system and then flushed the DNS cache in PDQ and closed the application and reopened it so that everything started to sync perfectly again

Hi Everyone, I have been monitoring a PC in our computer labs and it seems that this computer connects to a network fine because I am able to login into a roaming profile without an issue and I am able to ping Google with a response. However on PDQ it says that the last time that a successful scan was 02/04/2024 even though every other computer can scan without an error. Also it says that it's uptime has been 42days and 5 hours so I am guessing 02/04/2024 is when it decided it was going to go rogue. I have rebuilt the machine about 2 - 3 times without a success. The PC is named correctly because it is appearing in the AD as it should on PDQ. Should I remove this as re add this machine to PDQ to see if this will make a difference?

Hi Everyone, I have found out what the problem is and it is not what some people expect. Even though we haven't got any restrictions set for our accounts in the Google Admin console there is a setting that I haven't turned on and that was to allow users to watch restricted videos when signed in. I turned this on not really expecting much and got a positive result. If anyone else has this problem then that is pretty much what you need to turn on in the settings of Youtube and it will work.

This is restricted on Google chrome and Microsoft Edge.

Hi, I can confirm after connecting this with my personal mobile hotspot I still have the same issue.