Wonde, now charging £360 per year but you don't need it.

[chazzy2501]

Wonde are going to charge £360 a year for their service. They're going to send out invoices in the next 30 days.. BUT if you keep reading they offer now Wonde Basic.. which is free.

 

https://www.wonde.com/wondeplatform/ (scroll down for the table)

 

I think I only need the basic, so will not pay the surprise £360 invoice.

 

My impression was that the platform providers were paying wonde (classcharts, TES, libresoft) ((via me paying them)) to use their platform. Now Wonde want to double dip.

[andy_b]

https://www.edugeek.net/forums/mis-systems/233690-wonde-data-management-licence.html

 

They originally tried to make a key feature premium...

[DGardiner]

looks like its just a rebranding of their premium sync services?

[Andycat]

We received the invoice today, so have logged on and "downgraded" ourselves to Basic.

[markberry]

We just got hit with the invoice as I never noticed the "we will invoice you in 30 days". Very underhand business practice and I hope schools don't automatically pay it.

 

If you haven't received a PO from our Finance Team you aren't getting an invoice paid! Downgraded the service and told them we aren't paying it!

[Jawloms]

Where do you see if you're basic or premium? I'm not aware we've received an invoice, but wanted to check the level we're on and can't see it.

[markberry]

Where do you see if you're basic or premium? I'm not aware we've received an invoice, but wanted to check the level we're on and can't see it.

 

Log into Wonde, go to Settings and Wonde License. Ensure you're on Basic.

[Jawloms]

I don't have "Wonde License" in Settings. If I go in to "Manage Admins", I am the only one listed so I'd assume it should be me? To log in, I always click "Teacher". Should I be going somewhere else?

[markberry]

I don't have "Wonde License" in Settings. If I go in to "Manage Admins", I am the only one listed so I'd assume it should be me? To log in, I always click "Teacher". Should I be going somewhere else?

 

I always login with Teacher

[Danp]

I don't have "Wonde License" in Settings. If I go in to "Manage Admins", I am the only one listed so I'd assume it should be me? To log in, I always click "Teacher". Should I be going somewhere else?

 

Me neither

[MartinT]

I don't see the Wonde License settings either.

[Jawloms]

I have just phoned Wonde. Apparently they are rolling this out and you only see the licence bit if the premium version is an option to you. If you don't see the licence section, you are on the free basic version.

[network41]

Thankyou @Jawloms

[bknaggs]

We got the email yesterday. The license section was visible to me when I logged in just now to switch us to Wonde Basic.

[Seb1780]

Having previously set our account to "Basic" we've now had another message about invoicing us for £360 per year for the "premium" version, so I've had to go into the portal and once again reduce this to basic.

 

Keep your eyes peeled!

[MYK-IT]

Just received the £360 invoice email...

 

It's not only the cost from Wonde to factor in, some of the companies who we sync with also add 'MIS sync' costs into their SLAs too!

 

Just need to find out from our DPL/DPO if the extra functionality (auditing etc) is a necessity etc.

[coolhands]

Just had speculative invoice! Sneaky bastards

Had to go in and 'downgrade' to basic, though I've never upgraded

[ozydave]

Really poor show, a simple way to try and extract more money.

Downgraded to basic just now after receiving the email

[k-strider]

I got the email last week saying that they were sending us the invoice and i went straight in and downgraded

 

its really bad practice... and to think they recently just won a contract with the DFE for gathering attendance data and they will probably be connecting with every single school £££ $$$ £££

[jthompson]

When Wonde first appeared, I seem to remember there being virtually nothing in the way of a school-facing interface or services. I guess their initial business was geared on that basis, but now that each school can be presented with a more comprehensive web app for managing all the different permissions, reporting, etc. and are also being presented tools for SAR, DPIA, etc. they actually have a product to sell to schools, whilst at the same time having to cover the cost of providing that.

 

Get into schools initially by riding on the back of existing services who see value in an MIS-agnostic sync service, and then upsell to schools after the fact.

[leegcvcc]

I think the paid for features are really good. Whether we need them or not is another thing, but looking at the basics, the info is really restricted. I fear us paying for the GDPR side of it.

[themightymrp]

Just received the email now regarding this change. As everyone on this thread seems to be downgrading to basic, I'll be doing the same thanks!

[TwistedHelixis]

I contacted Wonde and made a complaint. Rather than automatically charging schools if they don't downgrade, they should have offered an upgrade path instead.

 

To me this is not a good management decision and has already lost them a possible customer for their new Google password sync system.

 

Who knows what they might charge for next

Edited May 8, 2024 by TwistedHelixis

[ITGuyNW]

We had the email last night but when I log in, I see no option under settings to downgrade..

[KK20]

downgrade: settings -> Wonde licensing.

 

It seems to be pretty shady having an "opt out" sudden charge. We only use WONDE because Century do the onboarding with them.