Problems this morning with Bromcom?

[TheRobins]

8 minutes ago, dmj said:

It's not even september !

Thats scary!

[Rob_D]

Can anyone get through to Bromcom support on the phone? The auto-attendant just hangs up on me when after I put the site ID in.

[psynegy]

2 minutes ago, Rob_D said:

Can anyone get through to Bromcom support on the phone? The auto-attendant just hangs up on me when after I put the site ID in.

Probably been blacklisted...... 👀

 

I think you have to press # after the site ID and again after contact PIN... Why? Nobody knows....

[Rob_D]

5 minutes ago, psynegy said:

Probably been blacklisted...... 👀

 

I think you have to press # after the site ID and again after contact PIN... Why? Nobody knows....

Maybe. I type the site ID in and press # and the line goes dead. Tried 3 or 4 times now. 😟

[BlackCat80]

Seems its getting worse every other day...

[Dr_Zeux]

7 hours ago, simpsonj said:

Having issues here

 

429.608 TooManyRequests

We also had this issue yesterday, as reported by my teachers...

[Synkrox]

5/3/26 8:47am

Creaking and falling over again!

[synaesthesia]

I'm almost surprised.

[simpsonj]

Yep, down again

[Synkrox]

Who would have known... when at 4pm yesterday there was an update to say there was no update.

 

Maybe there was noone on Fiverr available to help diagnose the last 2 days of problems?

[Wizard101]

Here we go again

[kennysarmy]

Issues in schools across our Trust this morning!

[Olliedawg]

Performance issues (UNDER INVESTIGATION)

[mariohi]

[E_G_R2]

When the contract is up I can see Arbor being our new MIS (our data manager has totally had enough of this situation)

[Synkrox]

1 minute ago, E_G_R2 said:

When the contract is up I can see Arbor being our new MIS (our data manager has totally had enough of this situation)

 

Honestly I don't what kind of vibe-coded hellscape bromcom is built on but like you I think I'll be out the door too.

Between the minimium viable product feature releases and inability to keep the lights on I don't know why anyone would stay.

[machy]

1 minute ago, Synkrox said:

I don't know why anyone would stay.

 

They might sue us if we leave 

[Jaan]

4 minutes ago, E_G_R2 said:

When the contract is up I can see Arbor being our new MIS (our data manager has totally had enough of this situation)

 

Same here on our site

[HC_Netman]

Maybe if you all leave it will work perfectly for us! No more capacity issues yay! 😁

[dmj]

They normally blame it on Azure capacity issues, with the issues we've seen on Github lately that's probably fair.

[BlackCat80]

It’s worrying that they still haven’t given any explanation for the outages over the last three days. Last week they blamed another system for the outages. This week, who knows what they’ll blame.

Edited March 5 by BlackCat80

[mthomas08]

Apparently the issue may occur again tomorrow morning. They've suggested we use the teacher app or paper registers.

[TheRobins]

I wonder what the odd's are for issues in the morning?

[mthomas08]

4 minutes ago, TheRobins said:

I wonder what the odd's are for issues in the morning?

 

High..  very high.

[TheRobins]

No point popping into laddie's on the way home then.