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Dr_Zeux

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About Dr_Zeux

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  • Occupation
    Data Manager
  • Location
    Milton Keynes

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  1. Turn Solus off! Disable completely so it no longer updates to server or workstations providing you can still access Sims now...
  2. I did last week and logged a call with helpdesk. Something happened over the weekend, they were working fine on Friday and stopped working on Monday... Through troubleshooting, I changed the settings to Office365 SMTP Service, that didn't work, changed them back to what they were before (in Config/Setup/System Settings) and it started working again - we hadn't changed anything and they had been working fine on the Friday before, for years... God knows what happened, and why it suddenly wasn't working on Monday...
  3. Good job @synaesthesia! I have already voted for this idea 🙂
  4. We've been down 5 days in a row - Tues/Wed/Thur last week and Mon/Tues this week. Not sure there's a silver lining to this...
  5. We also had this issue yesterday, as reported by my teachers...
  6. About an hr ago, it was a bit slow, but it's been fine since...
  7. I've just logged a performance issue re: Bromcom about 20mins ago - any other schools down? Just as I logged it with helpdesk, internal messages were saying others were also logging this - but so far no update on their status page! 🙄
  8. Ok thanks - maybe just a few glitches whilst registers around the country are being done!
  9. Anyone having performance issues this morning?
  10. Good, not just our school then. I agree, seems to be back to normal again now...
  11. Meanwhile, there's performance issues again this morning... Anyone else having issues??
  12. Yeah right, when we were informed by Bromcom helpdesk (I have it in writing on my case) that there was very slow performance between 08.45 - 09.15 - which incidentally affected our school. That would give the impression that they're deliberately manipulating their statistics, or the team who run the status page genuinely didn't know their system was down - either way, totally unprofessional and misleading...
  13. Same here! And all over the weekend as well...
  14. 100% agree! Not only that, what about compensation for the substantial impact on school operations and the associated costs, given the additional resources we've had to allocate as a result of prolonged downtime and overtime that some staff have had to do as a result...
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