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Posted
Sad news for the staff, but not entirely surprising. Misco have been on our suppliers list for a long time, but recently have been very wide of the mark on prices when we have gone out for quotes.
Posted

I must have spent £100k with them over the years... they have a really good refurb/open box section.

 

Went downhill when their customer services moved overseas and the telephone service sounded like it was recorded in a bathroom.

Posted
noooo I bought some projectors with them a fortnight ago that hadn't showed up yet - My account manager was chasing them. Naturally we've not paid (or will pay!)
Posted

I can't say i'm surprised to be honest, every time I send an email for a quote it gets ignored unless I chase it up, add to that that they still add on a delivery charge when everyone else offers free delivery it's not hard to see why they were falling behind the competition.

 

Misco were my go to supplier 15 years ago, recently they were just an option to get an extra quote to please the auditors.

Posted
Feel sorry for the staff. They have been very good to us over the years but the hardware market is so competitive, there isn't much profit to be had in it these days so its not surprising they've gone bump and there "solutions services" they started to develop to move the business forward never really lived up to competitors who have done it for years.
Posted
Damn, one of my go to suppliers... My account manager was excellent too, responded to emails very quickly, apart from this week, and I guess the above explains why :(
Posted
Oh no! My go-to supplier and first point of call for stocking up on all the little bits and bobs (audio leads and the like), as well as some larger stuff. Am sad to see them go.
Posted

I always had good service from Misco over the decades but over the last few years other suppliers have bettered them consistently in terms of overall (price, service, free delivery, etc). I cant remember the last order I placed with them. Clearly it's not just me!

 

Shame to lose a big supplier, the more competition the better!

Posted
A great shame, we have used them for years as we've had good service from our account manager and generally very competitive. Ideal for a single printer, parts and general items. Now I'll have to look elsewhere!
Posted

I used to use them as my goto supplier

 

but I got fed up of silly delivery charges that couldn't be quoted beforehand and prices were often highish

 

But they were still an easy supplier to use in a hurry

 

shame to see them go

Posted
I haven't used them in years due to their delivery charges. I got a quote of them a few weeks ago and they where the cheapest but decided to go elsewhere, I didn't feel confident with them.
Posted
Same as above with us - used them a fair bit in years gone by, but it was the turnover in account managers and poor communication that did it for us. Their refurb/open box section served us very well over the years, but we haven't really ordered with them for some time now. Shame in some ways, but as noted above it's an overcrowded market.
Posted

This, everything I’ve asked them to quote for in the past 18 months has been almost twice the price of their competitors.

 

 

Sad news for the staff, but not entirely surprising. Misco have been on our suppliers list for a long time, but recently have been very wide of the mark on prices when we have gone out for quotes.
Posted
A lot of my other suppliers will be happy. Had a very good relationship with them even when our account manager moved to higher ed only, he kept us as an account, probably due to us spending 100k a year with him most years his prices were never beaten. He was only our 2nd account manager over the 17 years.
Posted

Its not a surprise in this day and age sadly, hope the people can all find jobs elsewhere.

 

I noticed where we work, even some of the major suppliers now have their own staff undercutting their "Gold Resellers" to have us deal with them directly on gear, its getting to the narrow end now that "Cloud Cloud Cloud" seems to be the mantra everywhere.

Posted
I used to use them years ago as I liked the fact they had a webstore. Haven't used them in a long time - since the smaller companies have started to be able to get better prices - probably with a lot less overheads.
Posted
Such a pity. Had a very good relationship with my account manager for years. Bought loads through them and they had good contacts with big manufacturers. Always had free next day delivery too which was always useful. Had to log on to my old Insight account today to order something instead, haven’t ordered from them for years as Misco were so good.

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