MYK-IT Posted March 4, 2016 Posted March 4, 2016 Anyone else using https://lloydslink.online.lloydsbank.com/Logon/Logon.xhtml?? Apparently it only works with Microsoft IE! Even IE6! But IE10 & IE11 only in compatibility mode:doh: (System Requirements: https://www.lloydsbankcommercial.com/uploadedFiles/CBALB077_0715_V1.pdf) We've standardised on Google Chrome (for many years) and that (including Mozilla) is not good enough apparently! https://www.lloydsbankcommercial.com/lloydslinkonlinesupport/resources-and-faqs/faqs/Will-my-services-work-on-any-other-browsers/ So, do i really have to install (latest) IE on the required computers now.... [/EndOfRant]
Steve21 Posted March 4, 2016 Posted March 4, 2016 ActiveX plugin required, so yarr At least when I last installed it Steve 1
Boredguy Posted March 4, 2016 Posted March 4, 2016 Alas we also had the fun of Lloyds not supporting modern browser and having to run IE11 in compatibility mode for it... nice that they keep up to date... 1
DGardiner Posted March 4, 2016 Posted March 4, 2016 same here, always fun when they make updates that break it and you have to go juggle some new activex around or some new firewall exceptions... much to the love of the finance team 1
Sylv3r Posted March 4, 2016 Posted March 4, 2016 Yep, only way we could get it to work was compatibility mode.
sidewinder Posted March 4, 2016 Posted March 4, 2016 Dont think I've ever had to enable compatibility mode for LloydsLink, usually just install the activex control and its good to go. It is ridiculous it doesn't support other browsers though
Nixon77 Posted March 5, 2016 Posted March 5, 2016 Do people pay for this? It seems all the big banks have old systems for their business banking.
elsiegee40 Posted March 5, 2016 Posted March 5, 2016 Do people pay for this? It seems all the big banks have old systems for their business banking. The banks certainly don't seem to invest in the business side in the way that they do for personal customers. Businesses pay for their banking, but not specifically for online access that I am aware. The NatWest system feels like something out of the ark, but it works in Chrome
Arthur Posted March 5, 2016 Posted March 5, 2016 It seems all the big banks have old systems for their business banking. It's a good thing there are a new generation of banks launching soon that don't have old cruddy systems. techworld.com/startups/ranked-uks-new-breed-of-digital-only-challenger-banks-3635411/ starlingbank.co.uk/a-new-market-segmentation-for-retail-banking Atom for example will use face and voice biometric authentication (among other things) for both their personal and business customers. The big banks need to get their act together. It's not as if they are short of money!
Nixon77 Posted March 5, 2016 Posted March 5, 2016 (edited) It costs a lot of money (apparently) for banks to update their IT systems, about 750 million. RBS are spending 300 million I understand for the sell off bank, and its just a copy of RBS system/ Edited March 5, 2016 by Nixon77
Julian Posted March 7, 2016 Posted March 7, 2016 I just tried the site in the SSL Labs server tester, Lloydslink got a grade C. Only supports TLS1.0 not TLS1.1, or 1.2, no forward security, supports known flawed encryption protocols (RC4). I personally regard this as clear evidence that Lloyds do not take customer security seriously.
ticker Posted March 7, 2016 Posted March 7, 2016 The banks certainly don't seem to invest in the business side in the way that they do for personal customers. Businesses pay for their banking, but not specifically for online access that I am aware. The NatWest system feels like something out of the ark, but it works in Chrome The Natwest system is a nightmare, nothing but issues. Got one at the moment were it wont open the pop-up after connecting to the BACS payment system.
pete Posted March 7, 2016 Posted March 7, 2016 For bonus points this morning, Avast detected Lloydslink as a malicious site. I can't say I disagree, but "malicious use of ActiveX to recreate the Windows 95 Cash Manager interface" would be my complaint. That said, we get free banking from Lloyds and ParentPay transaction costs are very low (can't remember what the deal is exactly).
sidewinder Posted March 7, 2016 Posted March 7, 2016 On the subject of finance websites, anyone's school use BacsActive? Another IE only one with an ActiveX control, plus you have to make various changes to the IE security settings such as accepting any old SSL cert, it's a bit worrying. Plus just for a laugh the ActiveX control disables itself when it feels like it, leaving people able to log in but not actually be able to connect to BACS
karldenton Posted March 11, 2016 Posted March 11, 2016 Agreed. We have 10 accounts with them on Lloydslink. Only works in compatibility mode in IE
DGardiner Posted March 21, 2016 Posted March 21, 2016 Anyone else having issues with it this morning? its complaining about tls1 1.1 and 1.2 not being enabled... they are v0v
CHR1S Posted March 21, 2016 Posted March 21, 2016 It costs a lot of money (apparently) for banks to update their IT systems, about 750 million. Its not like they have billions in profits they could re-invest.....
DGardiner Posted March 21, 2016 Posted March 21, 2016 just got off the phone to support, they can't give me any information as i can't provide a customer account number... but the system is "having issues" to save anyone half an hour on the phone waiting
ZeroHour Posted March 21, 2016 Posted March 21, 2016 Lloyds are the worst for business banking I have used. The site is always having issues and it constantly drives me up the wall.
john Posted March 22, 2016 Posted March 22, 2016 RBS Group still uses soooo much win 2003 it is horridly scary they have shiny new PCs in the branches I've been in lately with Win 7 you think cool then they do all the work in Terminal Servers running 2003 and really old IE browser version that are non supported on Win 7....
BKGarry Posted March 22, 2016 Posted March 22, 2016 Glad it's not just me that thinks the Llyods Link online is scary, we even have to run the BACs from FMS through some converter first. But until about 4 years ago we was still having to use a win 2k PC with them and a Modem with a PIN machine between the PC and the Phone Socket. I was so glad for the online one but it really is scarily old the way it works.
rich_tech Posted March 22, 2016 Posted March 22, 2016 (edited) I feel similar pain when I have to power up my Windows boot area on my macbook to have to use my parents activex based CCTV software, its awful, we have to do the same here for our CCTV too and it is the same for our usage here though of a horrific java/IE supported courier label printing interface at work, which has always been problematic for our site and its quirks. Edge isnt any great improvement either imo, though it apparently is early days - as far as I am concerned though, no ublock/adblock - no likey ! Lloyds has a special place in my heart though for the pain of their normal account pages, I dare not change a thing security wise on there as I will likely never get in again, complete PITA. Edited March 22, 2016 by rich_tech
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