how many IT support staff do you have at your school?

[visioN]

Private company. 17 sites, 200+ PCs, 30+ Laptops, 50+ mobile devices. Maybe 30 servers - mostly physical due to the nature of the business but have visualization in place in the appropriate places.

Me and the IT Dir.

 

Old School was 500 devices, 1200 students. NM, Senior tech, normal tech, 50/50 tech/VLE.

[steves22]

Thanks for your reply. Would you mind if I ask what the project management is that you mentioned -is this IT support related?

[visioN]

@DaveP mentioned Project Management - I'm guessing that it will be IT/Network related. Such as infrastructure upgrades, software roll outs and etc.

 

I would say most IT Support staff do Project Management to a certain extent without even realising as you just do it automatically. Just upgrading PCs to SSDs from HDDs will require some PM. Specing the SSDs (size, speed), budget constraint, time management, no down time - not affecting teaching etc. You might not right a project plan / brief but you will have a good think about it. My work put me on PRINCE2 which was useful.

[6Foot2]

Thanks for your reply. Would you mind if I ask what the project management is that you mentioned -is this IT support related?

 

@DaveP mentioned Project Management - I'm guessing that it will be IT/Network related. Such as infrastructure upgrades, software roll outs and etc...

 

When he is fulfilling his role as Project Manager it is not IT related at all. There is some history as to how this came about but it comes down to the fact that before he had his role in Network Support he was part of the Site Support Team. He was looking for a move and I felt that he would be useful in my team. This move was accepted provided he would be available to assist The Site Support Team from time-to-time. This commitment has grown into his current split role as Project Manager.

 

HTH.

[hardtailstar]

just me part time across three schools, term time only.

[JonThompson]

1200 students, 160ish staff. 500 or so desktops. Numerous iPads, laptops etc.

 

We currently have full time team of NM, Snr tech (Me), IT Tech and a 12 months Uni placement IT Tech (which we replace each year). We also have a Term-time and a bit digital arts manager who does all the website, looks after the macs and does all the promotional stuff as well as lots of other things. (he's kinda part of our team, but sort of separate).

 

Come the summer when we get a BSF cash injection we will be trebling our laptops and iPads amongst other bits of kit.

[Olliesaurus]

1000 kids, 200 staff, 500 computers and the network manager (me).

[smithson83]

Primary: 410 Pupils 75 Staff, ~300 PC's, Laptops, Tablets etc

There is Me, Myself and I, great for intra-department discussions, although arguments still break out...

[Danp]

450 students, 2 IT staff.

[zag]

850 students

 

2 staff

 

Term time only

[rickypike]

550 students / about 70 ish staff

Around 260 devices (Desktops / Laptops) + 40 iPads

Just Me (NM)

[Iain]

430 pupils / 110 staff / Anything with a plug on it

and myself.

[sallys1305]

3 form entry primary with nursery - 650 pupils - 50 staff - offsite tech for difficult tech (4hrs per week) me 30 hrs per week 42 weeks per year .... Computers, phones, laminators, mobile contracts, budget management, purchasing research & decisions, cashless catering set up, managing sims, electronic communication with parents, website and anything else that needs doing Edited June 2, 2014 by sallys1305

[xlandhenry]

Senior school with 500 kids, 80+ regular staff plus 15 or so remote users, 150 desktops, 50 laptops, 3 servers and one me.

 

The school started with poor IT infrastructure and poor management, otherwise I believe I could support more.

 

- - - Updated - - -

 

Senior school with 500 kids, 80+ regular staff plus 15 or so remote users, 150 desktops, 50 laptops, 3 servers and one me.

 

The school started with poor IT infrastructure and poor management, otherwise I believe I could support more.

[themightymrp]

1200 students, 160ish staff, 600 PC's, 150 laptops, 13 Windows 2008/R2 servers, 2 dozen iPhones/iPads, 36 printers, a Network Manager and me Both full time

 

Oh yeah, and management of the VLE/EMail/Firewall/Web filter to boot!

[ThatBoringBloke]

Primary: 410 Pupils 75 Staff, ~300 PC's, Laptops, Tablets etc

There is Me, Myself and I, great for intra-department discussions, although arguments still break out...

 

Haha! This made me smile!

 

800 kids, 70 Staff, 350 Computers, 12 Servers and erm...Me!

[RichCowell]

We are a comp with about 1200 pupils with 1nm and 2 technicians -all part time and term time only. I am trying to make a case to have one of these full time but having a hard time. How many techs do other schools employ and are they part or full time?

 

I'm building up stats based on members of the ANME of exactly things like this, all in nice pie charts or tables - all made available to the members... feel free to join to be included and see the stats we've built up so far... ANME Association of Network Managers in Education

[browolf]

1450 kids 150 staff, ~1400 ip addresses in use, currently 1 nm, 1 senior tech, 3 techs about to be downsized to 1 senior + 2 techs.

[Oaktech]

3 sites, 1500 devices, 250 staff, 2300 students. 2 full time technicians, one term time, one shared (16hrs a weeks).

[Jasbo]

@Oaktech

 

I swear you work here...

[raimon]

2000+ Pupil

200+ Staff

 

1NM, 1DNM, 2 Techie, 1 ICT departmental technie/clerk/teacher trainee.

[Brainy89]

1000

1 (very gullible) techie

[win]

Sorry for going slightly off topic but couldn't help noticing the number of lone IT guys. Do you also do MIS support? I can't see how you'd cope - especially:

 

1000+ Students 120 staff and there is just me at the moment. I am only 18, I am doing an apprenticeship yet i am on my own.

 

900 secondary kids, 60 primary kids

600 laptops for kids 100 laptops for staff, 100 iMacs 300 desktop, 130 staff, just me at the end of my tether, fingers crossed recruiting another tech soon

[localzuk]

Sorry for going slightly off topic but couldn't help noticing the number of lone IT guys. Do you also do MIS support? I can't see how you'd cope - especially:

 

I make sure the server is up, but beyond that support is handled by the LEA SIMS team. Actual getting data out is done by specific people with specific roles in the admin team.

[DGardiner]

Sorry for going slightly off topic but couldn't help noticing the number of lone IT guys. Do you also do MIS support? I can't see how you'd cope - especially:

 

i have 3 schools with 2 staff - f... sims, buy IntegrisG2 and wash your hands of it...