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Hello, Strange question, is there a way in SIMS of discovering who created a staff account. A parent has created in SIMS as a staff member and we wanted to check who made the error, so we can make sure they have some further training. Thank you.

Hello everybody, I wonder if anyone can help me. We currently have a bespoke tool written be a clever previous technician that can find a students home folder on the server and open it for any staff to access. Has anyone got any ideas how we could give access to all students OneDrive to all staff to do the same thing? I wonder if Salamander could give access to staff to all students OneDrives and then we have a list of URL's in a spreadsheet corresponding to a child? Has anyone else done similar to this? Thanks in advance

Just wondering whether anybody here carries out IT skills audits for staff members? I'm looking to create a questionnaire for staff after it was identified that they could do with some more training. The audit is designed to help work out which areas they need more help in, such as Word, PowerPoint, Excel, general file management, e-mail etc. If anybody does have something similar would you be happy to share your form here? It would be good to see how others do this as I'm not sure where to start with the template and how granular to go. Thanks

Hi All, We've come across a profile for a member of staff which we are unable to make any changes to. Any other member of staff's account is easily accessible as normal, however this one is completely 'greyed out' - so it's definitely not an issue regarding account permissions. There were some issues/changes within the B2B Data Exchange/Suspense Processing which we discarded in order to try and remedy the issue, however this did not work and the profile is still locked down. If we tried to accept these changes, SIMS.Net would simply close - producing one of it's famous 'SIMS Fault' screens to which Capita have no information on the fault code (1834-5724-5900) as usual. FYI - The error is: Exception has been thrown by the target of an invocation. : System.Reflection.TargetInvocationException I'm fairly convinced that this error is being thrown simply because the profile is locked down and inaccessible. Has anyone ever come across something like this in the past? And if so, can you please let me know how I can fix it? Thanks in advance! -Spizzy

Could anyone tell me how to add a staff group to HAP+ 7 so that i can assign them permissions to write to one of the drives? It's probably simple but i just can't seem to find where to do it. Thanks

Hi Just wondering what the terms are for Smart Notebook 10 and staff licensing exactly? I am sure they allow staff to get it at home but do I just give them the key we use? Cheers

Our staff all have an automatic mapping of drive 'H' to their private areas on the network. All of the private staff folders are held in a folder called 'staff' on the server. Recently, for some unknown reason, some staff seem to lose this mapping and instead are faced with just a simple 'staff' mapping instead. What is even more strange, is that when you go into this, you would assume that you would either see all of the staff folders (although only be able to access your own) or that you would only see your own folder. But instead, all they see is a folder with the name of one of our technicians(!) and within that is a folder called 'My Pictures' which is empty. Obviously this makes the affected staff think that this particular technician has been doing something dodgy with their files! It is a complete mystery as to why this is happening, and it certainly isn't making the ICT Support team look very good! I've seen cases of this before where the 'staff' folder is present, but never a case like this. Usually rebooting sorts out the problem, but it seems to be happening so often now! Thanks.

Not sure if this is the right forum, but my school is looking to run a staff survey to test the effectiveness of some training. The options so far are: Survey Monkey Google Forms Has anyone any comments/experience/suggestions for such a task?

Hi. I used SIMS for 12 years, and am now 2 weeks into getting my head around RM Integris. I can't find out how to export all staff timetables to excel. Was so easy in SIMS. Ideally want the staff code/name down the left, and all the days and periods across the top. I would also want to be able to do this for students too. Any help would be hugely appreciated. Many thanks Kirstie

Happy Friday We have been using Microsoft Teams for sometime in small numbers but now we want to launch it throughout the school. The problems we have and are trying to preempt are blow back from staff members. Questions or comments such: - Now I need 2 system opened to monitor my messages! - I can do all that on Outlook now so why change? - I don't have time to learn a new system! Is there anything I could add into Teams that would get everyone in and using daily. Has anybody had experience we are about to enter a round of presentations to Staff and experience would be very helpful? A killer response would be great! Thank you.

Hi, We have twenty laptops that are given to staff currently. We are using Local Profiles for these machines and all are joined to the domain. The DC is running Server 2012 R2. We use RemoteApp to deliver apps such as Word, Excel etc to the laptops. This server is running Server 2016. We have issues with staff leaving the laptops at home (as they are strictly for home use - as they have a work PC in the office) and are only required to be brought in once a year for a re-image. Windows Updates is done locally and I have SAAS software installed so I can make sure they're up to date. We have an increasing issue of when Staff change their passwords, because the computer can't contact the domain as they are offsite, they are having to use old passwords to logon which is starting to become a problem. Also, it breaks the RemoteApp connection as they have opted to "save" passwords for quicker connection. From my understanding, something like DirectAccess would fix this and emulate local network access always, however adds additional complexities we don't want. In short, is there a way I can have the computer "update" the cached credentials without it being brought back into the office, no VPN or without using local accounts? (i.e something I could do with RemoteApp?) We only have RemoteApp open as a port in the DMZ anyway, do don't want to open other ports when what we have, apart from this issue works very well. Any help appreciated. Thanks.

Im looking for a brand of memory stick that is both MAC and Windows compatible preferably without having to have a client application installed on the machines! Anyone got any suggestions? These would be given out to all staff for sensitive data should it be required. Thanks Steve

Does anyone have any advice on the type of Internet Access level that school staff should be given? Ever since I have worked at my current school there has always been a system in place that prevents access to certain sites. The filter level is obviously much stronger for students. The rule is that if a member of staff wants a particular website unblocked, they as me to do it and I do it, making a record of who requested it, when and why. A member of staff has now requested that all staff be given UNLIMITED ACCESS to the Internet, bypassing the filter. I think this is a very bad idea as I know what staff here are like – they will take the p*** or forget to log off, leaving the computers (and unlimited Internet!) open for all those darlings students to play with. This particular member of staff probably does not actually want all staff to have access, he just wants it for himself but obviously can’t say that! He wants to call a meeting with the management to discuss this. He has a very strong argumentative side to him so I am worried that I will not be able to get my point across. Does anyone have any tip or am I being completely silly here – should staff be able to be trusted for unlimited access?

Hi I am constructing next year's timetable in NOVA T. I have transferred over continuing classes in Y11 and Y13. A member of staff is leaving and I am trying to replace her with another member of staff when allocating classes. When I try to remove the member of staff by holding down Ctrl and right-clicking, I get the following pop up: 'Cluster has locked sessions-attribute cannot be removed' - What can I do about this? Thanks

Hi, It has been a long time since I posted on here. I was wondering what you all think of the LGFL change that happened today regarding staff passwords. Traditionally, LGFL have always allowed approved support and nominated contacts to view passwords for staff. This allowed us to issue new passwords to the staff. If the USO Sync was in place, it also meant we could login as a staff member without having to disturb them to check their machines. LGFL have now taken this ability away - citing GDPR compliance. I take issue with this for 4 reasons: 1. We did not receive notice that this was happening. I am asking LGFL if any was issued. 2. I am no GDPR expert but I have spoken to a few. I do not believe that having the ability to see users passwords was a breach of GDPR. GDPR is all about informing people what is happening with their data and protecting it as much as possible. It would actually be more relevant to hide the staff mobile numbers for example. As long as the staff are aware that we have the ability to see their passwords, then GDPR compliance should be met. Also it probably would have been better to give staff the ability to hide their passwords from support should they wish. 3. In the real world, this change is very impactful. An example is that during half term we are undergoing a change (coincidently LGFL related) at one of our new schools. During half term we are wanting to check various computers and teacher logons. This is now not possible as we cannot see their passwords and the staff are not contactable during half term. Any resets of passwords are going to the staff mobiles and we will not be able to access them. 4. LGFL have stated that 'In order to make it simple and efficient to reset staff passwords we would encourage staff to verify their mobile numbers.' Again, there has been no lead-in time to set this up or prepare. I would be interested to hear if you are affected by this change and what your thoughts are.