[sims] Sims May Release

[Simcfc73]

Woohoo, it went on without a hitch, thank **** for that.

 

Its got a Nova-T6 shortcut on the left now... big install for just that I reckon.

[Jay_Jay]

Has anyone had a problem with printing time tables since the May upgrade ? We get an error message saying can not find C:\Documents when you hit the print button ??

[penfold_99]

Has anyone had a problem with printing time tables since the May upgrade ? We get an error message saying can not find C:\Documents when you hit the print button ??

 

Yes we have and the another issue we have come across is only domain admins can run reports.

[Jay_Jay]

Found out more about the problem:

 

 

KB74045 - Sim .net Cannot find "C:\Documents" When trying to print the timetable

Created 16/10/2007

Last Updated 22/10/2007

 

Affected Products SIMS .net Academic

NOVA-T4

NOVA-T6

SIMS .net Reporting

Notes

Sims .net Reports | Print Timetables

When trying to print the timetable from Reports| Print Timetables in Sims.net

Additional Notes

There seems to be a problem with there being spaces in the Value - so any temp file will work provided there are no spaces in the variable path.

Advice

This issue is still currently under investigation for the root of the problem.

The current workaround for the affected workstations is to do the following:

1. Right-Click on My Computer

2. Click on Properties

3. Click on the Advanced Tab

4. Click on the Environment Variables button

5. Highlight the Variable TEMP

6. Click the Edit Button

7. Change the Value to C:\Windows\Temp

8. Click the ok button

8. Repeat Steps 6 to 8 on the Variable TMP

9. Click ok

 

 

I did the above and it solved my problem

[apeo]

Going to wait abit first before i deploy it but im waiting on the patch for the Census still

[KarlGoddard]

we're not happy with this solution at all. We don't want to start opening up folders with write access for users just because Capita break things with every single update.

 

Why can't they just test things before releasing updates (stupid question I know) but all me and the boss have done this morning is FMS / SIMS problems... we're both thinking of asking to start being paid by Capita directly as we both feel like Capita support staff

[apeo]

we're not happy with this solution at all. We don't want to start opening up folders with write access for users just because Capita break things with every single update.

 

Why can't they just test things before releasing updates (stupid question I know) but all me and the boss have done this morning is FMS / SIMS problems... we're both thinking of asking to start being paid by Capita directly as we both feel like Capita support staff

 

Given the potential problems with such large updates, this is the reason why i delay putting it on.

[penfold_99]

Found out more about the problem:

 

 

KB74045 - Sim .net Cannot find "C:\Documents" When trying to print the timetable

Created 16/10/2007

Last Updated 22/10/2007

 

Affected Products SIMS .net Academic

NOVA-T4

NOVA-T6

SIMS .net Reporting

Notes

Sims .net Reports | Print Timetables

When trying to print the timetable from Reports| Print Timetables in Sims.net

Additional Notes

There seems to be a problem with there being spaces in the Value - so any temp file will work provided there are no spaces in the variable path.

Advice

This issue is still currently under investigation for the root of the problem.

The current workaround for the affected workstations is to do the following:

1. Right-Click on My Computer

2. Click on Properties

3. Click on the Advanced Tab

4. Click on the Environment Variables button

5. Highlight the Variable TEMP

6. Click the Edit Button

7. Change the Value to C:\Windows\Temp

8. Click the ok button

8. Repeat Steps 6 to 8 on the Variable TMP

9. Click ok

 

 

I did the above and it solved my problem

 

Hi,

 

If you remove the TMP from the user variable section this will force SIMS.net to use the default TMP variable which is C:\windows\TEMP

 

here is a vbscript to automate this.

 

strComputer = "."

Set WSHNetwork = CreateObject("WScript.Network")

 

Set objWMIService = GetObject("winmgmts:\\" & strComputer & "\root\cimv2")

 

Set colItems = objWMIService.ExecQuery _

("Select * from Win32_Environment Where Name = 'TMP'")

 

For Each objItem in colItems

If objItem.UserName = "[iNSERT DOMAIN HERE]\" & WSHNetwork.UserName then

objItem.Delete_

End if

Next

 

Msgbox "Timetable Printing Now Avaliable.",vbokonly,"IT Services"

 

just insert the netbios domain name and the script is ready to go.

 

The user need to be logged out of sims when run.

[pete]

Going to wait abit first before i deploy it but im waiting on the patch for the Census still

 

the patch is on Solus, and has been since before lunchtime.

[Sylv3r]

I noticed on the release note that the May update is needed for schools with a sixth form doing the census? We haven't got the May update sent to solus yet - are any schools with a sixth form going through with the census without the May update installed?

[m2d2]

I noticed on the release note that the May update is needed for schools with a sixth form doing the census? We haven't got the May update sent to solus yet - are any schools with a sixth form going through with the census without the May update installed?

 

Have a look at this

 

Capita have released an interim patch.

[Sylv3r]

Have a look at this

 

Capita have released an interim patch.

 

We don't have that on SOLUS either. I've logged it with the LA so hopefully we can get it installed in time for Thursday.

 

Thanks

[ICTNUT]

I ran this upgrade today as we were told that the census would fail without it thats 2 upgrades in 2 days for us

 

Lets see what happens when i go in tomorrow.

[m2d2]

Lets see what happens when i go in tomorrow.

 

That should be the SIMS moto.

[moggy]

We are a secondary with a 6th form, and since I'd have to get everybody off the system to run the patch anyway, I ran the May upgrade yesterday afternoon. Still waiting for Admin to check the trial census report to know if all is well.

 

However we now have the Timetable printing problem!

 

"As soon as one door closes behind you another one hits you in the face"

[ICTNUT]

Well I can confirm the upgrade borked SIMS as describe above but in addition to this the following is also true.

 

The have activated NOVA-T6 which a link now site DIRECTLY under NOVA-T4 confusing the hell out of our users, this could cause data issues if someone goes into T6 and does stuff but I don't know

 

I have had reports from other schools in my LEA that the SIMS document server itself has stopped responding resulting in no documents and/or reports

 

Just another day after a SIMS upgrade

[GrumbleDook]

We initially had an issue as we also have Schoolcomms installed on the server to help speed up the import wizard (but used elsewhere as a client) and after the upgrade you then get errors on the SchoolComms API.

 

After a bit of faffing around last night we discovered that uninstalling the old version (5.0) and then installing the new version (5.1) did not fix it, but we then had to uninstall Schoolcomms completely and then reboot. If you then log into SIMS and make sure it is happy *then* install the latest build of SchoolComms it is fine.

 

I spoke with Schoolcomms this morning and the issue is the upgrade is meant to delete a conf file to stop this from happening (the conf file gets recreated next time schoolcomms connects) but it didn't work for us and I heard from 2 other schools with a similar issue.

 

They are raising it with Capita to see if it is just that we are flippin' awkward (the likely case).

[kmount]

Waste of time this bloody update. Thoroughly pee'd off.

 

Capita's code can't handle a space in the temp env variable so we've been advised to manually change every affected station to c:\windows\temp. Genius.

 

Exams Organiser died when trying to submit exams entries, have to manually 'amend' the schools name to add an A, save it, remove the A, save it, and hey presto. - Genius screw up with a cracking workaround.

 

And just to top it all off, the users now have T4 AND T6 to get confused with.

 

And we're not in a position to back out because of tomorrows Census and the upgrade only being released late last week.

 

Waste of *** time.

 

Edited June 30, 2011 by vikpaw
language!

[pmassingham]

Have a look at this

 

Capita have released an interim patch.

 

Capita won't release the patch to me. They told me to apply the upgrade. This is ridiculous!!

[apeo]

Capita won't release the patch to me. They told me to apply the upgrade. This is ridiculous!!

 

Thats way harsh... hope theres nothing wrong with the patch as i applied it this afternoon. My provider stated that Capita did not release the patch till after they left (after 4) so i had to get it done today. Downloaded the patch and dbupgraded.

[IrritableTech]

Waste of time this bloody update. Thoroughly pissed off.

 

Capita's code can't handle a space in the temp env variable so we've been advised to manually change every affected station to c:\windows\temp. Genius.

 

Exams Organiser died when trying to submit exams entries, have to manually 'amend' the schools name to add an A, save it, remove the A, save it, and hey presto. - Genius screw up with a cracking workaround.

 

And just to top it all off, the users now have T4 AND T6 to get confused with.

 

And we're not in a position to back out because of tomorrows Census and the upgrade only being released late last week.

 

Waste of sodding time.

 

 

We had the exact same issue in exams. This silly fix sorted it for us too.

 

I got a phone call from our support team that a 'New May Update' is being developed to fix the problem some are having with reports!

[skunk]

just swore at the screen when I saw that the May Main Release had disappeared from my solus screen and the census patch was there instead.

 

After reading this thread I am somewhat relieved.

[zag]

When will people learn

 

Don't do Capita updates unless there is a reason to!

 

Keeping an MIS system running should be the main priority, not new features.

[ICTNUT]

@ittech:

 

We are a high school with a sixth form and we have been told to do this as our census which is due today would not work as is the case for most on this post.

 

I'm sorry but it is not a case of new features but a case of we have no choice, I cannot remember when I last did an upgrade that was by choice and not out of the need to fix something that was broken in the last update.

 

Although I agree that keeping an MIS functioning is priority however, with SIMS, this is never the case as there is always and update to do before some kind of data submission is required so most of us with SIMS have no choice in the matter

[bossman]

Upgraded to May08 release build 11 version 7.104 and all is well except for confusing T4 and T6 links on the left but only for those users who have the rights which are few and far between so all is well that ends well is what i say.

It cannot be easy to push out a one cap fit's all scenario when all schools are individually setup by LA's and no installation is the same.

I don't envy Phil Neal and his crew having to meet the ever increasing deadlines which are being forced upon him but then it does filter down to us when the teaching and admin staff cannot get on with their duties when using the Sims.

 

But all is well with the world today even the OCR online exams.

 

Hope everyone get's that feelgood factor today as I'm sending it positively over the internet today hehe ;-)