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Wonder if someone with experience of InTouch could provide some advice. I've just taken over at a school which uses InTouch and noticed that the first time you open Intouch there is quite a lengthy delay before it actually opens up (30 - 90 seconds, normally near 30) which is quite understandably frustrating. I've only tried to use it once and it's annoying me already. Before I start spending a lot of time looking in to this, is this normal for Intouch or do I need to do some investigating into it?

Oh ok, just didn't seem to make much sense with an earlier version being released after a later one. Thanks for the reply @PhilNeal!

Just spotted I've got the same. I'm tempted to go with .23 but don't know - anyone any ideas which and why?

Our local Air Ambulance takes ours as part of their charity - might be worth a call around?

Anybody able to give any feedback on iBoss? It was one thing I was really interested in trying to see but couldn't make the meeting!

I read somewhere not so long ago the 30th June was the planned release date? Might be wrong...

I've had Onedrive take up to 24 hours to set up before. Sharepoint is also in a Restoring Service status at the moment to do with provisioning and admin so you could be caught up in that with it too?

Just after opinions really, I have 2 Unifi UAP-Pro AP's in place at the moment and they are working quite happily. I would quite like something like dynamic vlan assignment via radius, but as we don't have radius in place at the moment so it's a long term project eventually. A supplier recently sent over details of xClaim wireless which seems to work on a similar basis to Unifi but made by Rukus instead. I can get a dual band AP cheaper for xClaim then I can for Unifi and I'm wondering as we've only 2 AP's if it's going to be better to switch now's the time to do it, however can't see a lot of benefits over Unifi (802.1x is still in development on xClaim too). Anybody used xClaim yet or point in any general direction as to which you would recomend and why?

Will check the graphics drivers although I'm fairly certain they are the latest version. You have given me an idea to check another machine of the same type though.... Thanks!

Hi Has anyone had any issues reported to them with wjec.co.uk or eduqas.co.uk? I have one user on one machine which chops off the display incorrectly at the bottom of the page. If you scroll down roughly half the page the it starts displaying the page correctly again, however there is a white gap in between what it displays at the top and displays after scrolling. Have tried removing and reinstalling IE11 which at first I thought had fixed it but it turns out it hasn't, the issue has reappeared. Anyone any hints?

Just curious as to what apps/additional apps people have/leave enabled in Google Apps? It's almost 2 years since I looked at Google Apps and since we now need Google Accounts for using AppInventor it seems a sensible time to pick it up and start managing it a bit again. I'm interested generally what people have enabled, but also specifically have you left things like Analytics/Wallet/blooger/Developer console ect enabled. Thanks!

Depend whether you've deployed the patch to the site yet or not. If yes - simply go through the redeploy route for the patch, on the Update histroy screen, select the patch and somewhere is a redeploy button, but it's a while since I've had to use it. On the next screen simply select the computer you want to redeploy too and select save and redeploy (I think). If no - you can try updating the Aplication from the Solus 3 agent, it seems to want to deploy the latest version if you press Check for Updates regardless of whether you've deployed the patch/update site wide or not otherwise no, you'll need to push it out site wide first.

2 Ways you can check. 1. In the solue 3 Console, on your deployment click on View Detail in the bottom right, it will then give you the status of the dployment of the workstations for all patches (think it has 2/3 other patches depending on what update you last pushed out). Locate the computer and it will tell you the status of the deployment. If you go to one of the other many tabs it will show you the current version of the SIMs client deployed (think it's Agent -> Targets but I might be wrong) 2. On the client, either go to C:\Program Files\SIMS\SIMS .Net and right click on Pulsar, properties and view the version number under detail. You could also check the Solus 3 Agent on the client by double clicking on it and the choosing the second tab and checking the version there.

I've had some limited success on occaision using Convert EXE to MSI - EXE to MSI Converter - might be worth a shot since you've got the /silent parameter. The times it's fallen down is where the exe tries to install some other pre-requisites such as Visual C++ Redistributable.

ERA should be covered if your a state funded school/academy unless it's 16-19 according to the FAQ: Do I have a licence? - Educational Recording Agency | Licensing the use of educational broadcast material Can't find mention of ERA+ any more, but that might just be me...

It can't be done, we asked Capita about this (Students in Year 14 who are doing NC Year 13 or something similar) and the answer we got back was that you can create a Marksheet with a Year Group supervisor but no facility exists for NC Year.

Had a look at ours earlier and it's the same as yours.

Has the instance been disabled by any chance? Veeam has started trying to truncate our old SQL 2005 instance which is disabled (should really uninstall it) sometime after i installed Veeam 8 Update 2.

Options and Exams often have the same problem as well.

Set the default printer to something else and then change it back, NovaT6 will then be happy.

18 months old so out of warranty too which is a pain!

Don't have another ipad (won't be recommending we buy any more on this basis), I have taken it home and tried to do it on my pc and still comes up with the same error code.

That's the US calculation, the UK FTE is purely number of staff who use a computer and work over 200 hours per year (roughly 5 hours per week term time only) - 2nd bullet point in this document: http://download.microsoft.com/documents/uk/education/ees/Enrollment-for-Education-Solutions-Offering-Overview.pdf

Have you tried changing the default gateway on the machines (if you can) so that it isn't sending all traffic through Smoothwall assuming that's the way you are configured at the moment?

Thanks for replying @tmoon-mint Yes, itunes is updated to the latest version (also tried 2 previous versions just incase) Yes, iTunes only gives me the option to restore to 8.3 so that#s what I've tried to get it to use. Yes, it's a genuine cable too, I did have my concerns over one so tried one which I had at home and know is a genuine cable. So still stuck.