Will_Townsend

Our independent school client is based near Hounslow. The senior school for boys aged 11-18 is partnered with a prep and pre-school for boys aged 3-11 and girls aged 3-7. The school is highly ranked in the independence schools tables for GCSE results in 2016. Along with the school’s academic excellence it also offers a range of extracurricular activities that take advantage of their excellent facilities such as a state of the art 3G all weather football pitch. The school aims to get the best from its pupils academically whilst preparing them for their futures outside of school life. You will be responsible for the overall management of all IT systems, services, infrastructure and development projects insuring that the IT services are running at optimum levels. You will also be responsible for leading a team to help them plan and check that projects are clearly understood. This role requires at least five years’ experience of managing IT operations preferably in the education sector, providing input into IT vision and strategy, planning budget and resource allocation. You must have a good understanding of technology and experience in working with senior leaders, projects and IT service management. This is a good job opportunity for someone who is looking at a top IT role in a successful school. Please send your details to [email protected]

Our independent school client is based near Hounslow. The senior school for boys aged 11-18 is partnered with a prep and pre-school for boys aged 3-11 and girls aged 3-7. The school is highly ranked in the independence schools tables for GCSE results in 2016. Along with the school’s academic excellence it also offers a range of extracurricular activities that take advantage of their excellent facilities such as a state of the art 3G all weather football pitch. The school aims to get the best from its pupils academically whilst preparing them for their futures outside of school life. You will be providing 1st and 2nd line support, communicating with users via the help desk and at their desks, supporting and maintaining all user technology with the junior technician, resolving performance issues and escalating to the senior technician and operations manager. You will be responsible for identifying service improvements, supporting the delivery of new projects and installations. You will support equipment including Windows and Apple Mac. This is an excellent opportunity for someone with a minimum of two years in 1st and 2nd line support. Please send your details to [email protected]

Our independent school client is based near Hounslow. The senior school for boys aged 11-18 is partnered with a prep and pre-school for boys aged 3-11 and girls aged 3-7. The school is highly ranked in the independence schools tables for GCSE results in 2016. Along with the school’s academic excellence it also offers a range of extracurricular activities that take advantage of their excellent facilities such as a state of the art 3G all weather football pitch. The school aims to get the best from its pupils academically whilst preparing them for their futures outside of school life. You will be responsible for providing first line support across the school. Working from a help desk, trouble shooting and resolving first line issues and communicating with users via the phone or at their desks. Working on AV devices, desktop hardware, providing toner for printers and updating the asset management system. You will be working within a team escalating issues which you cannot fix. This is an excellent opportunity for someone at the beginning of their career. With a minimum of five GCSE’s and either completed or completing a level 2/3 diploma in IT. Please submit your details to [email protected] asap (closing date is the 14th November)

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SIMS and Technical Support Officer – West London Salary Range – £24,987 - £37,847 (dependant on experience) – 27 days annual leave - Full time, permanent. We are currently searching for an outstanding SIMS and Technical Support Officer on behalf of our client 3BM. 3BM are a unique employee owned mutual organisation, supporting approximately 200 schools across Kensington and Chelsea, Westminster, Hammersmith and Fulham and beyond. You will be working as part of the highly regarded 3BM SIMS technical team, promoting and developing a business that prides itself on the integrity of its staff and its company values. In return you will be rewarded by being a part of an organisation that genuinely values and encourages development in their employees. Responsibilities • Provide high quality technical support to schools in the use of SIMS including helpdesk support, technical advice and troubleshooting both remotely and onsite. • Support the lead officer for SIMS technical support to schools • Co-ordinate the SIMS termly upgrade process • To develop and facilitate effective teamwork to ensure that all areas of the service are aware and respond to schools needs • Liaise with third party suppliers and work with the 3BM internal technical team to maintain and develop the internal 3BM network architecture Technical product experience includes: SIMS and FMS Technical, SOLUS 3, Windows Server 2008/2012, DNS, AD, SQL Server, Windows 7 and 8, Virtualised Server (VMWare, Hyper-V and Veeam). If you have the required knowledge and experience for this role please forward your CV and covering letter to William Townsend, Education Support Professionals at [email protected] This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

Tech Support Specialist / 2nd Line Field Engineer / IT Consultant – North East London Company with strong track record in providing education support services requires an experienced schools network support technician focussed on supporting new and existing clients, primarily in the North West of London but also anywhere within the M25 on a field basis. You will be responsible for supporting schools via site visits and remote helpdesk support, train on site staff with new tech systems, escalate tech issues to the management team, provide 1st to 3rd line support, assist with project management and installations, document and update knowledge. You will be required to have a good understanding of a range of technologies including windows server and desktop, networking, DNS, DHCP and office. Additionally you may have knowledge of VLE’s, MLE’s, Apple OSX and iOS, wireless, cc3/cc4, smartboards and projectors This is very much a field based role and client facing. Car driver essential. Microsoft qualifications like MCP, MCSA, MCSE or MCITP would be advantageous as would Prince2 This company is part of a large PLC and there may be opportunities to progress into senior technical roles and project management long term Interviews ideally next week (technical interview and the, if successful, face to face) Please submit your details to [email protected] for consideration

Great role for a senior tech in schools looking to break into the private sector!! Senior Technician/ Engineer – East Sussex - @ £35-40K Leading Sussex based Managed Service Provider servicing a wide range of business and public sector clients requires a Senior Tech/IT consultant to provide a high level of customer installation and support utilising a wide range of best of breed products including Microsoft Server (ad active directory) exchange, 365, VMware V Sphere, RES, Hyper V, Veeam, Citrix Xenapp, HP/Cisco switching, SAN. The role requires you to support remotely and onsite, across the south east including London if necessary and ideally a car driver (pool car and mileage allowance available). You will have a well-developed understanding of networking, VLAN, WAN, VPN’s and Routing through BT wholesale will be no problems to you although you will also have 3rd line support of the main helpdesk. The company is an SME and has grown organically over the years with repeat business and are also looking globally at opportunities with systems convergence and cloud solutions. Please send you details to [email protected] for more details

One of our new clients this year is a small but growing IT support company operating in the lewisham/bexley areas of south london and they need their 4th member of staff to support a growing primary school client base, really nice guys and doing good work in a competitive market. We like them a lot, if you have had @ 1 years experience supporting IT networks and have good customer facing and troubelshooting skills this could be a nice company to help grow and develop Salary £17,500 - £20,000 P.A Permanent Minimum of a year experience of IT Support We are a company providing IT support service to local primary schools. With deep functional and industry expertise, we are passionate about taking on immense technical challenges that matter to our schools and are able to address problems swiftly with efficient solutions. There is an exciting opportunity to join our growing and vibrant technical support team. A successful applicant will be expected to support a number of primary schools’ network system via onsite, remote and telephone support. Main duties include: • To maintain and support schools networks • To resolve all logged IT issues by clients • To meet clients’ customised IT requirements • To act as a focal point for assigned schools • Covering for other members of the IT team when necessary • Required to travel between sites, applicant will need to use their own vehicle if available (mileage paid). Technical Skill requirements: • Microsoft Active Directory • Windows server 2008 and 2012 • Windows 7/8/10 • Apple iOS • Mac OS • Apple Open Directory Personal Skill Requirements • Punctual • Willingness to learn new skills • Willingness to work flexible hours when required • Good team player and also be able to use own initiative to work independently • Able to maintain good relationship with clients. • This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service. Please send your details to [email protected]

I have a deadline of Friday the 14th for this position, please get in touch if you are interested Further to the advert, unfortunately there is no onsite accommodation as part of the role and candidates will need to be based within commutable distance as there will be an element of weekend and evenings cover (albeit oncall) Cheers

We are working as exclusive agency to a leading independent school in the South Coast. Our client, a charity with a preparatory and main school, requires an experienced IT Manager to manage the delivery of a high class ICT service and contribute to the strategic vision of information systems for years to come. The ideal candidate will have worked in a similar educational environment (although not absolutely necessary), still able to technically lead, have strong people and operational management capability, representing the ICT service at all levels in the schools, able to action change to deliver results for all stakeholders, inspirational and used to managing a large IT budget. A strong mix of 3rd line core technical knowledge will of course include Windows Server, SAN, VMware, citrix, SQL databases, Sharepoint and Exchange etc. Educational tech knowledge may include biometrics, AV, digital signage, ipads, Mac, BYOD, office 365, whiteboards, etc. A degree or equivalent technical qualifications like MCSE, CCNA etc would be highly advantageous You will have the chance to grow and develop your team in relative autonomy, in an already stable and well-funded network but with plenty of projects to work on as well as delivering on BAU. Please get in touch straight away if this is your ideal job. [email protected]

If you would like to work in an organisation dedicated to improving lives of 100’s thousands of peoples lives through tailored employment, training, care and education services across London and the South East, then this organisation would be a great place to work. Owned and managed by its employees and it provides services to public and private organisations including Local Authorities, Colleges, Schools, SEN, Prisons etc This post is to work within their 25+ strong IT team and is based both in their offices in South East London/Kent borders and in sites across the south east of England and occasionally further afield. Working under the infrastructure manager you will have your own car, clean licence and able to transport technical equipment (with mileage allowance). You will have good knowledge and understanding of desktop and peripherals, particularly MS office products and MS OS. They have a WAN and also operate Citrix, secure gateway and XenApp (this knowledge can be learnt in time) This is a great opportunity for someone who likes the field element of the role, visiting a wide range of client sites and delivering a high level of customer service, whilst also being part of a much larger team with all the progression and cross training that will come with it. You will be required to work occasionally with children and at risk adults and as such will be required to undertake an enhanced DBS clearance and go through thorough vetting prior to taking the post. A basic salary of £24K is offered plus mileage and pensions, 9am to 5pm with flexibility on occasion to meet the business requirements. If you are keen to make a difference to people’s lives whilst being part of a large IT team please send your details to [email protected]

£12-14ph paye £17ph umbrella or ltd neg 3-4 months possible temp to perm, start sept Plus travel allowance Our Client, a local authority school support organisation is seeking to recruit a Field Engineer to provide technical support and guidance to primaries in the borough You need a car and cleaning driving license and will be paid mileage between sites, you will be experienced in a range of technologies including • Cisco Meraki • Windows Server 2003 / 2008 / 2012 • Windows 7 / 8 / 10 • iPads • Active Directory, Group Policy • Microsoft Exchange 2007 / 2010 / 2013 and SQL • Network methodologies • VMWare • SAN / NAS deployment and organisation • Interactive classroom devices, touch screens, interactive whiteboards etc. • MS Office 2007 / 2010 / 2013 / 365 If you feel you have the required knowledge and experience and would like to apply for this role then please send your CV to William Townsend [email protected] *This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service and full references*

We are currently recruiting for a senior ICT Field engineer for a growing education IT Support Company which provides a range of technical services to schools. The company is well established and growing rapidly supplying day to day operational support, networking, broadband, MIS support (SIMS and Integris) and installation project work. This position is a senior one, working with the area manager and providing 2nd and 3rd line support to junior engineers in schools, managing serious faults, incident management and leading on projects. This role is client facing and team playing and will include ensuring that schools are improving the standard of their ICT offering through highly available and robust ICT solutions. It is essential you have experience with ICT technical issues at a high level and a strong knowledge of education networks. This field based role is based in the Oxford region but with occasional travel in the south east, paying around £30K dependant on experience, also includes benefits such as mileage from home, pension and employee share scheme Other experience may include; Microsoft windows server, SQL 2005/8, Exchange 2010, SAN/LAN/WAN/Wifi, Microsoft office 2007/2010/2012, SIMS , CC3 or CC4, VLE learning environment, community connect, whiteboard or smartboard, classroom, infrastructure and virtualisation. Other job titles include consultant / IT consultant / IT Technician / ICT Technician / Field engineer Please send your details to [email protected]

PM sent ;-)

Multi Academy Trust with substantial ICT infrastructure requires an experience network specialist for 4 month contract. You must have experience of Major Incident management, third line technical matters, change and release lifecycle, VDI tech including Citrix, VMWare, Dell VDI, SAN Management, Data Protection and backups. You will probably be an MCSE or MCSA qualified IT consultant with strong knowledge of Windows Server 2012 and 2008, office 365, AD, Active Directory, DNS, DHCP, SQL, Azure, DPM and Sharepoint and ideally SCCM. Experience working within education a positive advantage, although not necessarily essential, however this role is subject to a DBS check Daily Rate negotiable. Please forward details to [email protected]

We are looking for someone to work on various internal systems and to become a key member of the operational team looking after our client’s services. Ideally you will have programming skills in one language (Python a plus) and a good knowledge of Unix/Linux including virtualisation, and some understanding of networking. You will be required to ensure the good running of our services, making sure that proper automation is in place. Salary is dependent on experience other benefits include Private Medical and excellent internet connectivity. This position is based in the West Yorkshire area. It is essential you have a full UK driving licence and car. Please submit your details to [email protected] or myself

We are currently resourcing for a Software Developer / Programmer based in the West Yorkshire area. Our client is a large growing well established Education Internet Service Provider. We are looking for someone to work on various internal systems and to become a key member of our client’s team. We are looking for someone ideally with programming skills, especially Python and knowledge of Unix/Linux, TCP/I, HTTP, Postgresql, Redis, Memcached and git/mercuria. The salary for this position is dependent on experience plus benefits. In order to apply for this position it is essential you have a full UK driving licence and car. Please send cv to [email protected] or myself

We are currently recruiting for a Support Technician for a large growing Education Internet Service Provider to provide support to schools. We are looking for someone to provide onsite and helpdesk support via the telephone and email, with computer hardware knowledge, Windows, Linux and OSX knowledge. General responsibilities will include providing technical support to customers, liaising with technical teams and using back-end systems to place and follow customers’ orders. Experience of configuring networks and network security appliances are all desirable. This position is paying between £16-£25k dependant on experience, this position is based in West Yorkshire. In order to apply for this position it is essential you have a full UK driving licence and car. Please submit your details to [email protected] or myself

Wow fascinating role !

We will be at our usual stand A150 and looking to speak to anyone about their career in education ICT. If you fancy a new move or need staff for your team please come and say hello. @Williamesp ESP - Education Support Professionals

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We have a great opportunity within a long running and successful client of mine. It is a great opportunity for an aspiring leader with an education technology background to manage a small regional team of ICT/IT consultants across Surrey. This position is responsible for the line management and development of their team, the service standards for schools and the total P&L for their region. The Team Manager reports into the Head of Operations and Customer Service. The job will involve travel to schools within the region and also to meetings at the head office. With excellent people and relationship management skills, you have worked in the schools sector, and have a thorough understanding of their needs. You can demonstrate a track record of delivering consistently excellent customer service and meeting service targets. You are comfortable working with technology and managing others remotely and very organised. Some of the key responsibilities include: • Service Standards and Delivery including quality standards and KPI’s • Excellent client and internal communication • Developing a service culture • Relationship Management: Internal and External • Liaising with the Sales team on opportunities for new schools and multi-school proposals within the region • Team Management and Development • Working with the Head of HR to implement training and mentoring programmes to improve consultants’ performance and help them thrive in their roles • Coaching • Performance management and appraisals • Technical Support and Troubleshooting • Budget and Target Management in the region You will need:  In depth understanding of schools and the education environment and their changing needs  Experience in ICT Services with a proven track record of delivering excellent Customer Service  Excellent planning and organisational skills with the ability to work under pressure, multi-task and still meet deadlines  Exceptional team and people management skills with the ability to develop good working relationships at all levels and build and motivate strong teams  Results and customer focused; good at problem solving and spotting opportunities  Strong communication skills with a track record of successful customer interaction  Strong technical skills and knowledge of school ICT systems (server 2012, cc3, cc4, dns, dhcp, windows 7,windows 8, mac etc) This could suit someone performing a similar role within another ICT support company, local authority/lea, a network manager of a school/college/academy/trust with reports etc Please email your cv to [email protected]

actually we need to do this work in Jan now due to personnel holidays and schools closure

Morning! I need, for one of my schools in North West London area, an SCCM expert who is capable of upgrading the system through several releases and 2 service packs. The work can be done over Christmas period or in January and ideally the right person can train the technicians in the latest set up and the best way of using the system Not sure on what the going rate is but if anyone could advise that would be great CV's to [email protected] Thanks

Our Client is a small but fast growing international software company with an award winning virtual learning product (VLE). You would be joining a close-knit team dealing with clients on a daily basis over both telephone and email, making sure they take advantage of all that the software has to offer and resolving any questions and analysing any technical issues they may have. You will be keen to become an expert from the perspective of every user, whether that’s a teacher, network manager or school project leader. You will be able to quickly get to the route cause of an issue, suggest answers or identify effective next steps. We're looking for someone who is a: • very good written and telephone communicator with a confident and professional manner • good team player able to build upon our reputation for providing excellent support • great problem solver, able to deal with complex technical systems The ideal candidate has 12 months support experience within an education environment, supporting an online product and its infrastructure. You will be comfortable investigating technical issues, writing SQL queries as part of your investigation and be able to either bring an issue to resolution or summarise your work clearly for escalation to our development team. You follow a logical diagnostic process when investigating an issue and have an aptitude for all things technical. Most importantly, they’re looking for someone friendly, enthusiastic and good at picking up new skills quickly. Knowledge of the below technologies in order of preference would be favourable although not necessarily required. IIS, SQL, Windows Server Administration, AD, AWS Service desk, customer service, 1st/2nd line, support analyst, application support, Technical support Get in touch for more details or email me directly