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The ICT Managed Service in BSF - Video


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Posted

ahah they love going on about 'this electronic space where they can store work' FROM HOME!!! IMAGINE!!! :rolleyes:

 

@cybernerd - Me 2 meeeee 22222 =] gd times eh?

Posted

Sorry but what a load of rubbish :mad:

 

I hate ICT Managed Services!

 

The guy who said he was a Systems Manager didnt look like he had a clue anyway.

 

Im bitter sorry

Posted

WOW this looks amazing...i don't know if i could cope with all the fantastic things mentioned...

 

Helpdesk, whoo!

On-site staff within the school, ooooo!

Faults fixed as soon as possible, wooooooow!

Teachers can just worry about teaching instead of fiddling with leads and faults..:hand:

 

Possible promotion to a Team Leader, thud :nerd:

 

Must remember not to listen to the brainwashing jingle on video, i must resist.

 

What a complete load of :censored:.

 

Mmm, this video does not give any credit whatsoever to the thousands of IT Support Staff within the education sector who are working their backsides off and are doing a great job against all the odds.

  • Thanks 1
Posted

got to admit it really motivated me for the day when i had it arrive in my inbox at 8:30 this morning!

 

wish i worked in leeds...NOT! how the person who sent this around (BTW is was the BSF Programme Director for Coventry) though that it would be a benefit is beyond me!

 

i have to wonder what sort of IT Support they had before the managed service! surely it was...well nothing if they are letting teachers of all people delve into machines!

Posted (edited)

i love this bit

 

If their is a urgent problem we will litraly run stright to it and if we cant fix then they will get some one who can

 

ROFL i cant belive this. i mean come on why would you say that. to me that means if you cant fix it or understand how to then dont be a technican. and plus it makes you look stupid

Edited by kevin_lane
Posted
The video sounds amazing... it just won't play for me :(

 

Your not missing anything the sound is enough, it's mostly people sat down on their own talking.

Posted
The video sounds amazing... it just won't play for me :(

 

haha. That isn't supposed to happen!!! They're supposed to know you had a problem playing the video even before you tried loading it.....and they could thus have preempted the malfunction you experienced.

 

I didn't fare much better, i'm none the wiser except do you reckon the 'team leader' chap can save me money on my gas and electricity bill ?

Posted

What is it going on about? When is it going to mention the benefits of BSF to existing ICT in schools?

 

Its just talking about things that most schools have in place already with buzz words.

Posted
What is it going on about? When is it going to mention the benefits of BSF to existing ICT in schools?

 

Its just talking about things that most schools have in place already with buzz words.

 

er, referring to 'existing IT in schools'.....that would be a bit like referring to the 'existing asbestos'.......in other words, rip it out, get shot and start anew.

 

emphasis on new, don't forget this is a 'new labour' brainchild. Well, atleast i think it is. Although you do have a point if parts of bsf end being scaled back, then they might have to be a bit more creative with existing systems and existing kit.

Posted

All that money spent to duplicate what we already have :eek:. Oh hang on .... we have an average 3 min call to fix time they have 30 mins.;)

 

One more thing - loads of dosh spent but they still didn't install short throw projectors...tut tut ;)

Posted

It really saddens me to see so much poor argument from the Edugeek community. Its as if you think that everyone on the video is lying!

 

The fact is that in some, not all, but some BSF schools the BSF programme HAS made a significant difference to the lives of students and staff within the schools.

 

Too often I have seen the use of ICT by schools 'controlled' by technicians who have been poorly supported with effective training and who stop innovation because they do not know how to implement it or who innovate in an ad-hoc way that causes them more problems down the line. There are usually many reasons for this - almost always not the fault of the technical staff - but whatever the reasons it has a negative impact on the learning outcomes of students.

 

Having actually seen some of these new BSF schools before and after BSF I have been impressed with the way in which the programme has changed the attitudes of young people and staff alike.

 

It may be that people on Edugeek are the exception to the vast majority and to that extent I would have liked to have seen some more reasoned argument about the BSF programme, especially about how the managed service model could be improved (BSF is far from perfect).

 

Come on Edugeek community - help make BSF better, for students and staff - by developing a more reasoned set of arguments and discussions.

Posted
Come on Edugeek community - help make BSF better, for students and staff - by developing a more reasoned set of arguments and discussions.

 

The BSF forum is full of reasoned arguments.

  • Thanks 1
Posted

Straighttalk, first post i notice. You are probably that guy in the video talking rubbish.

 

This video only insults all ICT staff who currently work in education. There may be some technicial staff out there doing a poor job but then again there are bound to be plenty of BSF schools that do a poor job. The reasons behind it will be quite diverse. The issue won't disappear as soon as BSF takes control.

 

How many of us have ever had a poor service or product from a private company? Surely not??? :eek:

 

Picking on poorly trained and supported technicians as an example is poor argument on your part. If you can promise a better service in ALL schools than what is currently provided then fair enough. I doubt that will be the case.

 

If people want to vent on here because they see a video promising everything they already provide. All the while portraying it as something new, fresh, exciting and ultimately much better than the shabby service they used to have, then they have every right.

 

The truly sad part is that most teachers and management at my school would look at this video and think wow that's fantastic. You can be superman but just don't expect thanks for it. They will drop you in a heartbeat because ultimately you are just that annoying support guy that tells them they can't install limewire on the school computers.

 

Blabla off to bed.

Posted (edited)

Its like those people in the video dont actualy understand what its like now, and just think that if they have all this money and managed services there going to get a better service.

 

Is this all going to help teachers, learn how to turn monitors, turn there computer on.. know how to add a printer etc.. is this going to stop kids wrecking the hardware etc as tbh most of the problems people have with computers in schools from what i see is down to someone actually breaking it or not doing something so simple.

 

I suppose if we get loads of money, then yh there are plenty of things we can buy to improve our systems and networks but i dont think were ever going to solve the day - day damage which is most of the work we do.

 

Tbh, i havent read up on this as much as some of you, and its still blury to me so if i am talking nonsense then fair enough but thats what it sounds like.

 

--- lets try and keep this a nice thread :) @ straight talk... i hope you have some answers for the questions your going to get of people when everyone reads that tomorrow. first post and coming accross like that not a very good start. sorry

 

G'night :)

Edited by EduTech
Posted

My post was not supposed to be too negative but I wanted to instigate a more positive, constructive discussion on a forum of professionals whose voices should be heard.

 

I think one of the key points of the video is that a least some of the people do actually know what is happening now. I have bee to at least one of the schools in question, where the managed service took over a year ago, and BSF has changed the climate within the school as far as ICT is concerned and as helped change the climate in te school overall. In this school the school and the managed service provider worked very much together (with some strong words said by each) to get things right and it has worked!.

 

It is wrong for so many people on this forum to dismiss the video so easily as it does describe what IS happening. I know because I have talked to staff and students.

 

So clearly BSF can work. Where it has not I suspect it is because there has not been as much constructive, open dialogue between the various people involved. So, especially for those people working in areas where the contract has not been awarded yet, it would be useful to kick start a debate on how an ICT managed service should work.

Posted

Why have BSF?

 

That video shows that BSF as it now stands is over cooked. In my opinion that school could have improved its ICT by the use of a decent consultant and at a fraction of the cost both in the short and long term.

 

BSF for IT is a good thing however, it is being used by large companies as a money making machine for there own ends by preying on schools that have little or no knowledge of existing technologies so anything presented to them is wonderful, shiny and will do everything for them. Had those schools under the guidance of a consultant been shown other schools with all the wonderful tools and what could be achieved with IT then I feel the result would be the same but at a fraction of the cost.

  • Thanks 4
Posted

BSF can work but can also fail. This video makes it seem as though the school was living in the dark ages before they came along. Perhaps it was, but it should not be put up as an example of what all schools are like pre BSF.

 

Some schools have a fantastic ICT team and will lose out from BSF.

 

Propaganda. The reality for many technicians and network managers will also be a loss of employment in one way or another, sooner or later.

 

We only see a guy enthuse about how his ICT team are flourishing and moving up the ladder in their new company.....

 

Let's hope when the contract renewal comes up that they win the bid again or those technicians that do get employed will have a shock when they no longer have a school (if they aren't carted off the side elsewhere in the meantime).

Posted
Why have BSF?

 

That video shows that BSF as it now stands is over cooked. In my opinion that school could have improved its ICT by the use of a decent consultant and at a fraction of the cost both in the short and long term.

 

BSF for IT is a good thing however, it is being used by large companies as a money making machine for there own ends by preying on schools that have little or no knowledge of existing technologies so anything presented to them is wonderful, shiny and will do everything for them. Had those schools under the guidance of a consultant been shown other schools with all the wonderful tools and what could be achieved with IT then I feel the result would be the same but at a fraction of the cost.

 

Tooooo True!!! :D

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