fiza

Hi Michael - Thanks for the response. It is the former, the switches have been running for a while without any changes being made and we have only just noticed this behaviour. We will look at the firmware upgrades as I am sure they will not be upto date.

In our Primary School the network is connected via Cisco SG500 switches. These have been in before we started looking after the school and have always worked just fine. Since September we are finding that ports are randomly losing their VLAN identities. A port is set to Untagged on VLAN 3 but either within a few minutes or hours it will lose VLAN 3 and Drop to 1U, 2T or just 1U. It just doesnt make sense. We have always done the settings via the GUI and always save the running config to startup. We will get reports that APs are not working or that phones have lost connection and it is always down to the VLAN dropping off. Is it better to do changes via CLI rather than the GUI. Could it be an issue with the GUI? Or is it time to replace these SG500 switches?

After some investigation I have found that unblocking accounts.google.com/Accountchooser has done the trick for us.

I should have mentioned, this is a BYOD scenario where we have loaded the Google management licence onto their Chromebooks. We want them only to log into school accounts whilst in school but be able to log into personal accounts when at home. We don't want them to be able to log into their school account in school and then be able to add any secondary personal account so they can swap between the 2.

Many moons ago when we first set up our Google domain we blocked accounts.google.com/AccountChooser to stop students swapping to other accounts once they are logged in. We now have a situation that I am sure didn't exist before where when students get work set in Google Classroom they get an email. Clicking the email link should take them to the Google Classroom but now they get "accounts.google.com" is blocked. Should we be unblocking "accounts.google.com" to get the links to work?

Since yesterday we have some users complaining that files and folders are missing from Google shared drives but if they search for them then they become visible. This is only happening to some users others can see the same files and folders. Google want URLs of missing folders so I am sending those. Just wanted to know if any other Google Workspace schools had the same issue? Thanks

Today we noticed that one of our custom templates that we have in the Google Sheets Templates Gallery disappeared. I got onto support and unfortunately the guy I spoke with had broken english but the gist of it was that a user deleted the original Google Sheet that the template was based on and this led to the template being removed. This was a user who left in July. I am not sure if that is 100% accurate so wanted to ask the resident Workspace experts @rogerdnixon @paulkerton and anyone else who is familiar with Google Workspace and templates. How could a template suddenly disappear? Surely it shouldnt be linked to the original document a user created? I thought once it became a template that it was independent of any user and their actions on the original.

camera (for those who remember!)

Thanks. Tried that number but it either gives no ring tone at all or goes straight to ‘enter your mailbox number’ when I try it again. Very strange!!

We are looking at the Axis PA system https://www.axis.com/solutions/public-address-system Does anyone use it in their school? We would welcome any feedback regarding your use of the system to help us make a decision.

contract....

Coincidently I have just received a newsletter from sQuid which includes a number to ring for school urgent queries. Rang the number and it seems to go to someones mailbox as an automated message states "please enter your mailbox number"!!! Ring again and there is not even a dial tone. Very strange and frustrating! Who are you moving to?

That would be great! As I say it is only recently it's been bad, they were really good before. It's as if they have been taken over IRIS!

Windows

control....

If anyone is with squidcard do you have a phone number I could ring them on? We have been with sQuid for a number of years but their support side seems to have gone downhill recently. Our tickets get very slow replies and i have no contact details for our Account Manager as I have never needed to contact them but now I want to complain about the lack of service.

Benvenuto Rufus:welcome:

The only time we have drives destroyed is when we send old computers for recycling. We use https://enviroelectronics.co.uk/ . They collect the old kit for free and do the data destruction as part of that service.

We use the method 1 (vb script) shown on this site. Works really well. https://www.winhelponline.com/blog/how-to-batch-convert-word-documents-into-pdf-files/

Has to be double chocolate chip

Countries

On local council office door.

Slabs.

We have been using https://www.roombookingsystem.co.uk/ for years but we use SIMS. I am sure it integrates with most popular MIS

We are getting a few users reporting this issue but we use local profiles not mandatory.