Clevertouch_Rob

I understand this must be very frustrating for you. Unfortunately this is Smarts policy, not ours - we don't put any restrictions on what software you can use on a Clevertouch - i understand that teachers could have years of saved lessons a multitude of different platforms and blocking this seems very counter productive to me. If we can assist with helping your teachers get the most out of Lynx please let me know and i'll be happy to assist.

what touch features they actually limiting? is this just on competitor boards or also on Smartboards too?

Could be touch lock - try red or yellow buttons. if not log a case and we'll get it sorted.

We don't limit anything screen end.

Hey, If you log a ticket at https://clevertouch.zendesk.com/hc/en-gb/requests/new I'll get the team to look over this for you. I'm with our support manager at the moment so i'll make sure its looked into pronto Rob

Apart from what @BenQ_Chris has said there are also some Generic Android Settings in EDLA screens (new style google approved panel regardless of brand) that can make this happen within the Android.

Hi! there is a factory reset in the module. Settings > Backup and Reset > Factory Data Reset.

Hi Harry, if you can raise a case here i'll get the support team to go through fixing this with you. https://support.clevertouch.com/support-cases/create Thanks Rob

Hi Norphy, Try this: https://download.saharasupport.com/clevershare/Clevershare_1.0.8.2037.msi Thanks

Norphy - Thanks for raising this, sorry i did not get notified of this mention. Clevershare V1.08XX can communicate over multiple subnets - can you make sure that both the Server on the Android is updated to the latest version and the same with the Client side app. If you can then switch to advanced code mode (on both), and try again? If not we may need to make sure that ports are not blocked etc, but let me know how you get on and we can go from there. Thanks Rob

let me know if you need more assistance, but you seem to have it covered. one thing i would say is to anyone thinking of using the above firmware - please check in with our support desk to make sure its applicable to your specific model.

Radix Viso is good for Android Management.

Hi Zaremax, i see you have also contacted our support team who have also replied to you. i'll let them handle this. Thanks

Give Lynx a try - 30 Day free trial https://www.clevertouch.com/software/lynx You'll be able to open Notebook files.

I've struggled to haggle with VW recently. there is a car shortage at the moment due to the new emissions regulations. The new Polo GTI is nearly impossible to get - Golf GTI is a bit easier.

@sidnuts have you logged it with our support team? Thanks

Hi woody, although distributed by Sahara, M-touch is not a budget version of Clevertouch. Thanks,

i'm guessing that's a return, it cant be delivered like that!

Hi Alex, I'm afraid we would have to pass you to DisplayNote for this - i would suggest sending them an email at [email protected] Thanks

Thanks. I'm the one working on the MDM integration so anything you want to see, or frustrations please PM me! Thanks

I'm sorry you have had a bad experience - i will pass your comments onto our Tech Support manager.

The fact is NONE of the interactive screens that have on board android are Google GMS certified. If you buy a screen that has the play store go to the play store settings you can check this by looking at the device certification. If you see this i would be questioning your vendor on why the play store is there, as this is clearly a breach of googles terms - Google DO NOT issue GMS to any large format interactive touchscreens - never have, and never will. Most manufacturers use the Android AOSP platform that is pretty secure. To this date i'm not aware of any breach or hack of our system.

In all honesty - very few. i'm pretty confident in our glass and toughness and perfectly capable of withstanding a punch etc, but a chair - i don't think many would survive. I work with these screens all day every day so have a reasonable idea.

Whats the reason you dislike Lynx?

Sounds familar