AlexM

Hi, I'm trying to deploy the relatively large DYMO connect software which comes in the for of a .exe. I've managed to package it fine but it fails. To install, I've created a .cmd file (which gets packages in the .intunewinapp) that uses the /S /v /qn switches as per the .exe's help file for a completely silent install but although it installs the web connect fine it then prompts for user input anyway for the rest of the software. I've played around with various methods and tried Master Packager too but it either won't install at all, just installs the one component and nothing else or installs the one component silently and then prompts for user input everything else. Has anyone else managed to deploy this? I have a relative large and spread Windows machine base to roll this out to and installing on half a dozen in one school is fine but the thought of a few hundred across a relatively huge county makes my eye twitch! Any help very gratefully received.

Hi all, just wondering if anyone has experience of decent laptop trollies that are cheap and cheerful? Another thing that would be useful is a trolley that doesn't make it too difficult to remove the chargers from - so many make them a little too permenantly installed which can be a pain when you want to guarantee a laptop session (for example when taking part in the national tests). Any advice on suppliers would be very gratefully received.

How about IDNS? Not been terribly impressed so far... Anyone had experience?

That's a top tip - thank you very much; I'll take a look...

I've had a few schools buying various refurbished equipment from numerous companies and in setting these things up I've found some are good and some are not so good but consistantly I have found at leat one or two 'items' have needed to go back due to faults. I do want to give schools good advice and have a fighting chance that if they have to buy refurbished that they get half decent kit so I'm after recommendations :-) Refurbished laptops are especially a big concern as batteries are either going to be original and potentially near end of life or aftermartket rip-offs that won't last long at all. Really would love to hear your thoughts, experiences and a few names of good and bad refurb resellers; I'll no doubt share some of my own experiences too.

Turns out it was a legacy Group Policy which forced IE11 to be used to open web documents in Internet Options. Changing this resolved the issue.

Hi all, Have an issue on several machines where the log-in pop-up window is blank. This is running on a school network and it does work fine on the Macs and one PC. I have tried all ways to get around this but still no luck - it's almost like the window just hangs. System details of an affected / test machine are: Host Name: LGR-OFFICE OS Name: Microsoft Windows 10 Pro OS Version: 10.0.16299 N/A Build 16299 OS Manufacturer: Microsoft Corporation OS Configuration: Member Workstation OS Build Type: Multiprocessor Free Original Install Date: 13/03/2018, 09:38:22 System Boot Time: 05/06/2019, 17:06:37 System Manufacturer: LENOVO System Model: 10DU000SUK System Type: x64-based PC Processor(s): 1 Processor(s) Installed. [01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~2901 Mhz BIOS Version: LENOVO FCKT72AUS, 04/08/2015 Windows Directory: C:\WINDOWS System Directory: C:\WINDOWS\system32 Boot Device: \Device\HarddiskVolume1 System Locale: en-gb;English (United Kingdom) Input Locale: en-gb;English (United Kingdom) Time Zone: (UTC+00:00) Dublin, Edinburgh, Lisbon, London Total Physical Memory: 4,009 MB Available Physical Memory: 1,351 MB Virtual Memory: Max Size: 4,713 MB Virtual Memory: Available: 1,522 MB Virtual Memory: In Use: 3,191 MB Any ideas?

Hi Phil, Apologies for the delay in reply - not been able to get to a free machine on my visits to run some more checks but have done so now. I'm installing/ running the latest versions of all the software. Unfortunately, I made a mistake and it isn't Lynx it's DisplayNote that's causing the issue! Here's a screenshot of the issue: I'm now not here until mid-way through the summer holidays where I'm carrying out extensive network and machine updates but can address any potential solutions then.

Hi All, Having issues adding a Konica Minolta C368 to Google Cloud Print services. Managed to add it to the G-Suite administrators account but when I then go to share it with all accounts, it's just not there. I had to add it using the 'classic printer' method. On looking on the internet, I've found mention of an App that can be used as the link between the copier and Cloud Print - IWS App. Have tried to download it but I think as a result of it not being available in all regions it's not available. I have asked the school to ask the copier provider but this appears to have ended up fizzling out!] What I was wondering - does anyone have the IWS App setup and documentation they could let me have?

Great - thanks Rob.

Not too sure but the machines have .net installed...

Bit of an odd one this but have just installed the Lynx software provided with CleverTouch boards and I'm getting the following error when I try and run it: Could not load module sandman2@sandman2_check_no_update__0 Have tried running with full admin rights, repairing and reinstalling but still no go. Any ideas?

I did think of this method - line-of-sight connections maybe in each school-cluster but the big problem is geography - both with the terrain and the distances involved. ALso, connectivity to many schools is limited speed-wise - more by the costs involved than the technology! On the use of Meraki - definately something I've been thinking about as far as WiFi and device management go and we already have an exisiting Meraki tenancy and were hoping to move forward to the full Meraki system (we are using the once-free Meraki at the moment which has limitations). Completely agree with the network versus local machine filtering - have used machine-based filtering solutions and have not been overly impressed by them plus I need to know that if the local client crashes or fails for some reason, the user will still be guaranteed filtered browsing. (I think someone may well state something about what I've just typed but I'll answer that as and when!). Really like the idea of hosting the filtering on a Datacentre - VPN to there, filter and manage and then out into the big wide world... (Probably being a tad simplistic there but!) Thank you for all the comments - very interesting what's been said and the thought porcesses this has provoked. As data bandwidth continues to be more heavlily utilised and swallowed up by the ever expanding amounts of online apps, resources, streaming and CMS, I do feel that using cloud-based management systems has to be the way forward...

This is straight off the top of my head so sorry if it's a complete pie-in-the-sky but... At the moment we have around 70 primary schools who currently have fast SDSL links that connect back to our main Council network, go through a Smoothwall appliance and then the traffic goes out to the internet on a 1Gbps link which is shared with Council corporate and NHS traffic. It works quite well but the bandwidth constraints from all the devices plus updates plus cloud-based access and cloud drives means the link can really struggle. We also have centrally managed Cisco WiFi in the schools and this can drop as a result of bandwidth saturation from the school to the Council. My idea is to route all traffic direct to the internet via the service provider rather than via the Council but this would mean Cloud managing the WiFi and filtering and my question is how can this be done effectively, securely and with the ability to centrally manage both the filtering and the WiFi. It also has to be cheap! Any ideas or real-life experiences gratefully received. Many thanks as always.

We recently had a new school comissioned and built and the team that ran the project didn't ask IT to spec the kit. As a result unfortunately they have ended up with Promethean touch screens which the staff are not happy with especially as they've now seen the CleverTouch screens. What hasn't helped is that in the few months the school has been open two of the boards have already suffered a broken touch input USB connection - they've complete fallen apart and the quality is so cheap. I setup an account with Promethean but have never heard back so I'm hoping posting on here might get some sort of result - we get support from CleverTouch / Sahara within hours (although I do wonder how long that will last!) but if no one from Promethean can help, I'll strip the back down and replace the USB socket myself.