whartomt01

No don't worry, the support team are on it. Usually waiting for me to gather info to send them. Intermittent problems aren't the easiest to resolve. Just trying to find out if this is just an issue for us or if other schools see the same problem. But like I say, I have only 1 staff member in school that uses the 'Present' feature so I'm sure other schools are the same in that it's not utilized fully.

We seem to get a lot of Black Screens. Which when you end the screen share, keeps the black screen there until a student presses F11. Teachers find it a pain. Just wanted to see if others have the same. Support working with us, but don't seem to know what the issues is

Sorry to jump on this thread. Anybody using Classroom.cloud - How do you find sharing screens/tabs?

Randomly had the same issue this morning. The student had hit their storage limit (We limit storage on Google Accounts). Once that's resolved it will go back to normal.

Is this DNA or classroom.cloud. I just manually put chromebooks into a device group which is accessible for all staff rather than a rule (couldn’t seem to get rules working either). DNA similar too

All based on your MIS data. Only as good as your own data

We have recently come onboard with EdTechPro. Our office and Attendance teams are loving this new addition. Onboarding was easy and any niggles Haroon and the helpdesk have come back with solutions instantly. Something so simple as showing caller info and call history has helped our offices massively.

https://support.texthelp.com/help/how-can-i-add-more-uk-voices-to-the-list-on-the-narrator-and-pdf-reader-dropdown-lists

Same problem. Staff are content managers. They can add files to shared drives but not move files between drives. I don’t allow sharing folders from shared drives either. They can request though. A bit of a pain but staff are used to it now

That still shows up with that GPO enabled so you would be fine

Email their support any questions [email protected] Really helpful and usually quick at replying

You can’t deploy an extension to a Chromebook. Only a user. So if you sign into chrome on a windows device you get that extension too. Unless I’m blind anyway which is quite possible

It’s an extension. You send out to users not devices. So you have no choice

Just ask schools bb to set the chrome agent to only work on chrome OS. You don’t need to change anything else

We had the same issue. Ask schools bb to make the agent work only on chrome os. I think since the latest update it’s defaulted back to all OS. It should show ‘Wrong OS’ message or something similar when on windows. Or remove the windows agent and stick with the chrome extension (but it doesn’t perform too great on windows). They should be able to turn it off straight away for you. There was an issue with the new chrome agent not detecting users even though the json was correct. Sam at schools bb was great. Multiple remote sessions and then going back to netsweeper and other at schools bb. All issues sorted last week for us.

There is a an ADMX to get rid of the Chrome First run now (Not sure how long it's been available) Download the latest chrome admin templates User Policy Admin Templates/Google/Google Chrome/Enable showing full-tab promotional content - Disabled Gets rid of that first run in chrome

Anyone managed to purchase Chrome OS tablets recently. Any suppliers with availability (of the cheaper end of devices)

Fine for us today

I have the same sort of setup. I have a generic user setup on the NVR for 'Pastoral' -install smart pss - create a local user - set to auto login -configure nvr with the pastoral user You can then export the config and import on the other 'pastoral' machines. Yes you need admin rights. I've got around by giving our staff modify access to the directory "C:\Program Files\Smart Professional Surveillance System\SmartPSS" Start menu shortcut points to a .bat below. Not sure what it actually does but works ok without needing to elevate. Set ApplicationPath="C:\Program Files\Smart Professional Surveillance System\SmartPSS\SmartPSS.exe" cmd /min /C "set __COMPAT_LAYER=RUNASINVOKER && start "" %ApplicationPath%" My reminder for manually installing on specific computers... install software open software and import config copy .bat file to "C:\Program Files\Smart Professional Surveillance System" Give full Write access to Teaching and support staff to "C:\Program Files\Smart Professional Surveillance System"

Yeah same for us

I think you are just missing an underscore from the AD_accounts and Enhanced_desktop_security

this is working for me now too - https://services.signin.education.gov.uk/

Exact same issues as yourself

Works fine from a non schools bb connection though Have a ticket for this one. Just wondered if its the same for people having O365 issues

Those having issues, Is this site displaying correctly https://services.signin.education.gov.uk