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Are you using the same pass phrase in FogCrypt and the hostnamechange.dll (see FOGUserGuide - FOGProject Wiki). Second thoughts. Are you using FOG service 0.28 or 0.29? I found that when I upgraded to FOG Service 0.29 I kept getting problems joining to the domain, the password was reported as being wrong. After downgrading back to 0.28 and everything started working properly again.

It really depends on how many machines you are going to end up having. Carbon Copy Cloner is fine if you only expect to have a few machines and will rarely re-image them. If you have lots of machines and expect to have to re-image them regularly then Deploy Studio is the way to go. As said it does need to run on a Mac Server, but then if you have lots of machines you will probably want one to give you the management facilities you will otherwise be lacking. The server does not have to be anything too special, Apple are selling a Mac Mini with preinstalled server and raided 500GB HDD's, which will be fine for some imaging and management.

I have been with Virgin (NTL) since the days of 300kbit/sec. I have found them very reliable with only a handful of outages in all the years I have been with them. I have always had speeds just about matching the speed I was paying for, except when I upgraded to 20Mb and that was my router not being capable of handling the speed (only had a 10Mb WAN port). If the speed of a single download does not match the speed of my broadband it has more to do with the site I am visiting than my link, adding in another download makes no difference to the first. On the rare occasions when I have had to speak to customer services they have managed to resolve the problems reasonably quickly and efficiently. If I have a complaint it would be that they don't give me as a long term customer the same deals as those of new customers, but then that goes with just about all companies, so nothing new there.

As Andrew_C said, you could make something yourself. A couple of switch options are RS (327-692, RS Components | Electronic and Electrical Components) or Audio Maintenance Limited GR-03-001 - Rotary Switch; 12 way, 1 pole, 3 gang.

I take a CSV from SIMS, adjust is a little to make the format just right. I then use a VBScript that creates the accounts, sets a random password, creates the home directory, shares it and writes the necessary details to a log file. When I get round to it the script is going to create their exchange mailbox also. I also have a version of the script to create a single account, this is useful for the mid year starters. In order to print the passwords I have a Word document which performs a mail merge on the log file.

I have used a couple of different helpdesk applications in different schools. * Helpmeict. helpmeict | Download helpmeict software for free at SourceForge.net. This is a fairly simple light weight helpdesk where tickets are entered and managed via a web front end. * OTRS. OTRS::Open Source Trouble Ticket System - Service Support System::Welcome!. My current school. It is very powerful with the ability to pick up calls via email or web front end. Lots of reporting facilities.

Take a look at CPC (cpc.co.uk), just put earphones into the search. I have bought loads of --|AV17715.|EARPHONES, WHITE | CPC and they are fine. At the time they were the cheapest headphones with a straight plug as some of our systems have a recessed socket. If I remember rightly anything over £45 gets you free delivery.

Have you taken a look at the log files on your clients (%systemroot%\WindowsUpdate.log), there may be some clues as to what is happening (or not!). I had the opposite problem where only one machine would show up in WSUS but all machines would update. The fix was to delete registry entry HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\SusClientId and SusClientIDValidation on all clients. It may be worth trying just to see what happens. If it does work then there is a script at wsus - Client Configuration Checks & Known Issues which will if used as a startup script delete these keys just once.

I use OTRS (otrs.org), it can be configured to use LDAP for authentication purposes. I will also happily pick up email sent to your helpdesk email address and can be extended to follow the ITIL framework for change control, etc. Additionally is it open source, so free.

From memory I did something similar. I tested FOG on in a machine with a small disk and found it to be useful, rather than reinstalling I added an extra disk for the repository. It really depends on how good you are with Linux about how easy this is to follow. I don't a FOG server set up at home (I deleted it 2 days ago, doh), but I will give instructions based on what I would do in Slackware. If you are logged on as yourself you may need to either add "sudo" before each command or "sudo su" to make each command run as root. Install the new disk into the server. Partition it. cfdisk /dev/sdb Format it, xfs or ext4 are probably two of the best for this. mkfs -t xfs /dev/sdb1 Mount it somewhere temporarily. mkdir /tmp/newdisk mount /dev/sdb1 /tmp/newdisk Copy the current image files onto the new disk. If you have subdirectories within images then use cp -r instead. cp /images/. /tmp/newdisk Put the kettle on and have a brew, depending on how many images this could take a few minutes. Once you are happy the copy was successful, and you may want to make an additional backup just in case. Delete content of the old images directory. rm /images/* Unmount the new disk from its temporary location and mount it as /images. umount /tmp/newdisk mount /dev/sdb1 /images You should now be able to image machines from your new disk. Modify /etc/fstab so that the disk mounts to the correct place on boot up. I like vi as an editor, but pick your favourite. vi /etc/fstab copy the formatting of exiting fstab entries, but you will need something like /dev/sdb1 /images xfs defaults 1 1 I have assumed you have SATA disks, if they are IDE then you will need /dev/hdb (or hdc or hdd depending upon the number of drives in the machine).

I pay £420 including ceiling mount & cabling, a little more if the ceiling is very high. He will supply a projector, screen or IWB at extra cost though I often get a better price on the projector and IWB. The teachers are always pleased when he has been through, not only do they get a very neat projector installation but the rooms are cleaner than before he started. I use Multimedia Installations Ltd ([email protected]).

By my calculations, with what you have given here. Network Address: 212.118.125.8 Mask: 255.255.255.248 IP Address Range: 212.118.125.9 - 212.118.125.14 Broadcast: 212.118.125.15 I would guess that your ISP is using 212.118.125.9 at their end and should be your routers default gateway, hence you have 10-14 available to you. So it looks to me like this information is correct. Why you get the different IP probably depends upon the configuration of your ISPs network. I also get a different IP address but my ISPs network is NATed several times before we see the outside world. Things to check for the incoming connection: * From outside can you ping your IP address? (Assuming your router is set to respond) * From outside tracert to your IP address and see what you get. * Your router is likely to be a NAT device, do you have port forwarding rules for the various services you want to host? * Does your ISP firewall incoming connections? Have the necessary ones been opened up for you?

We use winFF for converting into .wma format allowing the kids to use them in Movie Maker, it will also convert into .avi format. Conveniently there is a portable version which I have just dropped onto the apps share of our server. I would also vote for VLC to play the .mp4 files.

According to Wikipedia the volume of an olympic swiming pool is 2,500,000 litres, so that is 184 olympic sized swimming pools being lost everyday!

Thank you. This has worked and SmoothWall authentication is back up and running.

Thanks. I have definitely got some temporary bans in place. I will give your advice a go in the morning. I may, though working from memory, have overloaded an AD user.

I will take a look at this on Monday. My only concern would be that it looses all the group settings I currently have. I did run the diagnostics and all the Active Directory settings were showing as okay.

I have just done the latest update to SmoothWalls authentication and now I am having problems. In the services » authentication » control page I have a red X against current status. I run the diagnostics and get "Can contact authentication service" with an X against it. In the logs for the authentication service I see 16:00:26 authd Reading ident by IP file 16:00:26 authd Clearing old login sessions 16:00:26 authd Reading temporary group map file 16:00:26 authd Fatal error at src/ds_tempmap.c:101: Missing domain field in temp map Any thoughts on how to fix it. I do have a call open with Stone regarding this, but often you folks are faster.

From XP you can test to see if it is the TFTP server. From a command prompt. tftp server-address GET pxelinux.0 It just makes it a little quicker to test if you have resolved the problem.

Do you mean the image uploads to the FOG server and then repeatedly complains about not being able to move the temp image? If that is the case the /image directory on your FOG server has the wrong permissions configured. See Images Directory Permissions - FOGProject Wiki for confirmation of this and how to fix it.

It is worth checking that you have correctly entered DHCP option 067, Linux is case sensitive and the last character is a zero. This has just been tested on my VM Ubuntu 10.04 / FOG server I created (not the VM you can download from FOG). To see which directory is being used by tftp, login to the Ubuntu server and type. ps aux | grep tftp You will receive something like. root 2246 0.0 0.0 14788 328 ? Ss 23:03 0:00 /usr/sbin/in.tftpd --listen --user tftp --address 0.0.0.0:69 --secure /var/lib/tftpboot If you see /var/lib/tftpboot then you can either set up a symlink as I suggested before or edit /etc/default/tftp-hpa sudo vi /etc/default/tftpd-hpa Here I have commented out the incorrect TFTP_DIRECTORY and added the second pointing to the directory with the FOG boot files. TFTP_USERNAME="tftp" #TFTP_DIRECTORY="/var/lib/tftpboot" TFTP_DIRECTORY="/tftpboot" TFTP_ADDRESS="0.0.0.0:69" TFTP_OPTIONS="--secure" Restart tftpd by typing sudo killall in.tftpd Then try netbooting.

That seems right. I have been adding option 60 to Ghost boot my machines and then removing it again so that I can then upload an image into FOG.

I am working from memory on this, as the server is back in the office and I don't have access at the moment. I had the same problems on 10.04 and discovered that there is a difference between where FOG and Ubuntu put the tftpboot folder. FOG assumes /tftpboot where as the tftp server is using /var/lib/tftpboot. I solved the problem by replacing the folder /var/lib/tftpboot with a symlink to /tftpboot, once the tftp server was restarted so did netbooting. I could probably have just tweaked the config files to have the tftp server use /tftpboot.

I am sure others will have experience of using VLAN on a mixture of manufacturers equipment and will correct me. As far as I know HP kit uses IEEE 802.1Q as its method of VLAN tagging, assuming that Netgear use the same standard then there should be no problems.

I use OTRS (OTRS::Open Source Trouble Ticket System - Service Support System::Welcome!). It takes a little setting up, but is highly configurable. We have it configured to check for helpdesk email, these are automatically entered into the log, and an email reply sent. The support technicians use the web interface and the 'customers' use email. If you want a web interface for the 'customers' then that is possible. You should also consider looking at FITS (The FITS Foundation - Professional qualifications and support for ICT staff within education). Take a look at the overview and implement FITS in the areas where you get the most pain. What you will find is that most of FITS is common sense and you are probably doing most of it. What ever changes you make to your ICT support methods you must get SLT to buy into it. If they don't agree to follow the procedures then nobody else will either. In the way I am using OTRS it is possible set up filters to allow emails to be filtered. They can either be ignored or moved into a junk queue where you can check them at your leisure. It my also be possible, depending on email address formats, to filter staff email into one queue and student emails into another queue. You then give the staff queue more priority (I think I may implement that tomorrow).