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You beat me to it!!

As to obtaining the split packs, email their tech support with the ISBN numbers and they will do the rest. They should have Clic!, Elan, Zeitgeist, Science Works 7-9, Biology A2 & A2 and Maths Links already done as they are the ones I asked for. They then pointed me at an FTP server to download them for myself.

After waiting for several 3-4 weeks for the SCORM packages to be split (the only staff member who can split them was on paternity leave) and then spending 5 days 10 hours 43 minutes downloading 15GB of split packs for various OxBox I have just uploaded a couple of them to our server. The results were disappointing. There are two obvious problems, the contents will not show on my home computer because I run Frog over HTTPS and it seems that the SCORM player only works over HTTP. So although I can open a package, when I then click on some of the content I get a web page not available error. The other problem is that a number of the contents page items are duplicated. I shall try again from in work tomorrow over an HTTP connection and see what happens then. It looks like I will need to take another look at Frog and how we access it from home. I really don't like the idea of domain passwords going over HTTP. I shall be calling Frog again tomorrow, I think I should have their number on speed dial given the number of bugs I have found recently.

I don't know if anyone else has spotted that there are now games hiding alongside some youtube videos ( ). Looking a the SmoothWall logs it seems that they may be "adverts". Now I need to go back to the boss and see if he will let me take youtube of the kids again.

I have seen machines restart during a shutdown because they blue screen in the process of shutting down. In system properties (right click My Computer) > advanced > startup and recovery in the system failure section untick "automatically restart" then see what happens when you shut the machine down. If the machine is crashing during the shutdown you should now be left with it sitting at a blue screen rather than rebooting. Note: the directions I have given you are from memory as I am running Windows 7 here and assuming you are using XP.

I have had a response from Frog and they say that other schools have been issued with updated packages which has resolved the problem. Unfortunately I was not in work today as one of my kids was sick so I could not follow this up with OUP. I will get on to them tomorrow. As for discussing how to improve the uptake of the VLE I would suggest starting a new thread.

We have a number of OxBox SCORM packages here and we would like to use them on our Frog VLE. Well I can upload them just fine, but when it comes to running them we get an error: Internal Server Error The server encountered an unexpected condition which prevented it from fulfilling the request. (Unable to find a value for "message" in object of class "org.hibernate.exception.GenericJDBCException" using operator ".") So far I have tried Science Works 1 & 2 and Clic! 1 and all of them fail. OxBox in their usual helpful way said we made the SCORM package but we don't support VLE's, Frog have not yet got back to me. So I was wondering if anyone has OxBox SCORM working on their Frog server? If so did you do anything special to get it working?

I didn't install it to the desktops, I installed it to a share and put the lame encoder there to. To make sure the lame encoder is discovered you just need to copy audacity.cfg to application data, I did this in the logon script. It's also worth changing the default quality to 16bit from 32bit to reduce disk usage, unless you have a reason to leave it. The .cfg is created on first run so run Audacity set your options and then just hunt it down in Application Data.

I had the same problem. What does nslookup yourdomain.localgive you. It should return a list of all the DC's available on your network, in mine there was an extra entry which was not a DC. Removing it seems to have resolved the problem here (staff are not reporting any problems at least!).

Your DNS results match mine, assuming your backup DNS is also a domain controller. I do get a slightly different set of port results from nmap: Starting Nmap 5.21 ( Nmap - Free Security Scanner For Network Exploration & Security Audits. ) at 2011-01-19 14:20 GMT Nmap scan report for macxserver1.knutsford.local (172.16.0.6) Host is up (0.0034s latency). Not shown: 906 closed ports, 78 filtered ports PORT STATE SERVICE 22/tcp open ssh 88/tcp open kerberos-sec 106/tcp open pop3pw 111/tcp open rpcbind 311/tcp open asip-webadmin 389/tcp open ldap 515/tcp open printer 548/tcp open afp 625/tcp open apple-xsrvr-admin 1021/tcp open unknown 1022/tcp open unknown 1023/tcp open netvenuechat 2049/tcp open nfs 3659/tcp open unknown 5900/tcp open vnc 8088/tcp open unknown Nmap done: 1 IP address (1 host up) scanned in 6.07 seconds Are there any errors / timeouts in the logs of the client machines?

I've not even started looking at this properly yet, but according to osx - Automatic updates on OS X Leopard - Super User the place to look is the softwareupdate command. Looking briefly at the man page it may well be the way to go. NAME softwareupdate -- system software update tool SYNOPSIS softwareupdate command [args ...] DESCRIPTION Software Update checks for new and updated versions of your software based on information about your computer and current software. Invoke softwareupdate by specifying a command followed by zero or more args. The following modes are available: -l | --list List all available updates. -d | --download -i | --install Each update specified by args is downloaded and unarchived, and also installed. The install flag requires root. args can be one of the following: item ... One or more update names. -a | --all All appropriate updates. -r | --req All required updates. --ignore ... Manages the per-user list of ignored updates. --reset-ignored Clears the list of all ignored updates. --schedule Manages the per-user scheduler preferences. args should be one of the following words: on | off Enable or disable automatic checking. -h | --help Print command usage. EXAMPLES The following examples are shown as given to the shell: softwareupdate --list * iPhoto-2.0 iPhoto, 2.0, 34100K [recommended] * iSync-1.0 iSync, 1.0, 4840K [recommended] * StuffItExpander7-7.0 StuffIt Expander Security Update, 7.0, 4420K [recommended] - iCal-1.0.2 iCal, 1.0.2, 6520K * AirPortSW-4.1 AirPort Software, 4.1, 13880K [recommended] [restart] softwareupdate --install iCal-1.0.2 Software Update Tool Copyright 2002-2003 Apple Computer, Inc. Installing iCal: 0...10...20...30...40...50...60...70...80...90...100 Done. softwareupdate --ignore iCal iPhoto Ignored updates: (iPod, SafariUpdate) softwareupdate --schedule Automatic check is on ENVIRONMENT COMMAND_LINE_INSTALL Set when downloading or installing using the softwareupdate command. Scripts can check for the existence of this variable to determine if they are executing in a command line environment (i.e. there may be no WindowServer available). FILES /usr/sbin/softwareupdate Software Update tool

So I believe, however I only found that out whilst investigating this problem. As I already had .local & domain.local added to the search domain I did not want to remove it just in case!

I have not had reports of further problems on these machines. That could be because it is now fixed or because the expect us to telepathically know there is a problem, either way I am closing the call on my logs. In my case I had already 1 & 3 in place, I just fixed 2.

We use OTRS here (OTRS: Open Source Help Desk and IT Service Management Solution | Home), it's free and open source. Can handle as many support staff as you want, picks up emails and puts them into the call logs or can be web based for the customers also. It's very flexible and can be expanded to handle change requests using an ITIL compliant module. The customers and support staff can be integrated into AD if you want. It is not simple to setup but using it is not too difficult, especially if you have your customers interact with it via email.

I'm having similar problems as part of my research into a solution and was told that DNS is critical to OSX & AD working properly. 1. Ensure all macs have YourDomain.local & .local in as the DNS search domains, without it OSX tends to try to use bonjour to resolve hostnames rather than DNS. 2. Ensure that a DNS lookup on YourDomain.local returns IP addresses for all your domain controllers (mine was returning an additional address for some reason). 3. All OSX machines must have forward and reverse DNS lookups working. At the moment I am not sure if the problem has been resolved. I will need to wait a couple of days to be sure the problem has gone away.

Try these Boss UK (Exact Security). If these do not quite satisfy then call them they made something unique for me a couple of years ago and then added it to their product line. Edit. Looks like they changed their name since I last used them.

I don't quite understand what you mean here. If you mean you want students to record a voice over to a photo slideshow? Then take a look at Microsoft Photo Story, I had to install it for my MFL department last year. If you just want them to record themselves then use Audacity.

We have that joy coming at the end of term. The school officially closes to pupils on the Friday 17th, but the following Monday & Tuesday are INSET teachers at home days. So far I have had no clarification on whether my team has to work or if we can all take the time off as leave.

I have a Garmin Nuvi 205 SatNav with the latest software and map update. Recently I have found that it makes some strange routing decisions whilst I was on a trip to Anglesey. I found that I could always reproduce the route by, for example, getting the fastest route from Dunkirk, Cheshire to Deeside, Clywd. It sends me down the A494 except that at the A548 junction it routes me up the slip road, across the roundabout and back on to the A494. See the picture to see what I mean. I have also seen a similar error when I was on the A404M, junction 9b when I was on a trip to Legoland. Again I was taken up the sliproad, across the roundabout and back down the sliproad. I contacted Garmin support and reset the unit as requested and still I get the same problem. Garmin claim that they cannot reproduce the problem and that I should get them to replace the unit but as it is out of warranty I would have to pay £40. I would like to avoid having to pay for this if I can, so, I was wondering if someone with a similar Garmin unit could try putting in the same route and see if they get the same strange route. That way if it is reproducible on other units I will go back to them and see if they can sort out the problem.

Lifted from one of the HP support forums. 1-switch off the printer 2-switch on the printer when the memory count shows 000 then press and hold the tick button still you see select language displayed 3-then release the finger and use the up/down arrow key till you get cold reset select cold reset and let the printer perform it's task

We received this message from our County SIMS support team "We have noticed recently that some schools have rolled out Microsoft Office 2010 which has been causing issues when running reports from SIMS .net. After further investigation we have found that Office 2010 is not compatible with the current versions of SIMS .net due to changes that Microsoft have made to areas used to merge the data from SIMS .net into the office documents." I am still running Office 2003 and am likely to leave it like that for a while.

No, in 10d it doesn't delete the backup files, you need to go and delete those manually. I increased the size of by backup files from 1G to 50G which made the procedure easier because there are less backup files and less likely to have any left lying around anyway.

I had exactly that problem. As you have guessed there is a hardware difference between the Core i3/5/7 machines and the Core 2 Duo that means 10.5 will not boot. I never bothered to try and work out what it was, I gave in and built a new image straight away. As a possible alternative which I should have thought of when I did mine was to upgrade one of your existing 10.5 machines to 10.6 and see if and image from that will work. If you are netbooting then you will need to create a new netboot image from 10.6 otherwise you will still have the not booting problem.

In answer to the two questions here, I use WinFF (WinFF - Free Video Converter), you just queue up all the files you want to convert and let it get on with it. For all users there is a portable version which runs from our shared applications drive.

Your script does delete the appropriate registry values, but if it is run each time on start up the WSUS server will be getting the machine registering itself fresh after each startup. I don't know if this would confuse WSUS or not. I used a VBS script similar to the one from wsus - Client Configuration Checks & Known Issues, it checks to see if SUSClientIdReset exists in the registry first, if not then the other keys are deleted, otherwise the scripts quits. This way the machine gets a new SUSClientID and then keeps it.