minimoo

I had an issue recently that I was only building a x86 boot image ( as x86 boot images can boot both x64+x86 installs), but that creating the reference image needed the x64 boot image to exist.

How many updates do you have on the wsus server / clients? What version of wsus? have you tried running the maintainence script that rebuilds indexes ?

Do the following help: Customizing Office 2013 backstage - Visual Studio Office Development (VSOD) Support Team - Site Home - MSDN Blogs https://msdn.microsoft.com/en-us/library/ee691833.aspx I'm guessing it might be a case of customising default template?

I run the equivalent of wsus_cleanup.ps1 from Automate WSUS Cleanup - Spiceworks (or similar at least) with options suitable for us - in our case, that's leave pc's in place (as we deal with removing dead PC's separately when we scrap them) and schedule it to run once a day - as far as I can tell, that's now quite quick. Note: i've never run the sql reindex bits myself, so might have a look at what that part of the script does and see if our sql instance needs any reindexing The reason I choose not to let the wsus server cleanup old pc's is so if a PC sits in a cupboard, I can get a global picture of what updates are 100% and what updates are 99% + 5 unused pc's that need them when next turned on. With wsus only cleaning up updates once the last pc finally has it.

I thought there was an option on that page to add a new key - might be wrong here, but pretty sure I did that with a slightly different field?

Unless i'm getting confused... I don't mean under devices - there's an options menu at top level - with advanced config option as well that stores the defaults I thought..

Web interface: Options -> Advanced -> config editor

You could try the following powershell snippet to send a wake-on-lan request, and wrap that into a script. At the very least, it might help you work out if it's the app, or the pc not getting the command. function Send-WOL { <# .SYNOPSIS Send a WOL packet to a broadcast address .PARAMETER mac The MAC address of the device that need to wake up .PARAMETER ip The IP address where the WOL packet will be sent to .EXAMPLE Send-WOL -mac 50:46:5d:9e:8d:66 -ip 192.168.0.255 #> param( [string]$mac, [string]$ip, [int]$port=9 ) $broadcast = [Net.IPAddress]::Parse($ip) $mac=(($mac.replace(":","")).replace("-","")).replace(".","") $target=0,2,4,6,8,10 | % {[convert]::ToByte($mac.substring($_,2),16)} $packet = (,[byte]255 * 6) + ($target * 16) $UDPclient = new-Object System.Net.Sockets.UdpClient $UDPclient.Connect($broadcast,$port) [void]$UDPclient.Send($packet, 102) }

is it primary's only? or secondary's too?

if there's any devices getting turned on that don't have the updates (e.g. laptop in cupboard that's used once a year) they might be keeping old updates knocking around - as the cleanup wizard (At least in wsus3) used to ignore updates that were still required by 1 client in the last 30 days And as an additional note, if you haven't been running the cleanup wizard at all, i'm pretty sure i found that i ended up with some obviously dead updates that hadn't been marked by Microsoft as superseded so they were being kept around. Although, need to be careful at that point that it is really a mistake and not something that could still be needed. i.e. I had a windows definition update that was a year old and being kept around.

Craig's spreadsheet takes 3 things from sims. You need to load in data for a) cover b) classes c) absences, and from memory that has to be done as 3 seperate data loads. After that point, it should be a case of making sure macro's are enabled and loading the data into his spreadsheet. [pre] 2. Open SIMS and go to Reports –> Import and import the SIMS Absence Reports.rptdef file from the extracted files. 3. Run the ‘Absences: Absences’ report and save the results in an Excel file. 4. Run the ‘Absences: Classes’ report and save the results in an Excel file. 5. Go to Focus –> School –> Arrange Cover. Open a Cover Day and select Print. Make sure Notice Board Summary, Full List and Include Reason for Absence are selected and click Print. Save the webpage to a folder either with the default .mht extension or a .htm extension. You will need to repeat this for every day that you wish to look at. I found that I could save a whole terms cover lists in around 30 minutes. [/pre] Where have you got stuck on the above steps from his site? The import process should import a couple of additional reports. These will appear under Reports -> Run Reports -> Focus -> Staff -> Absences: Absences (with a supplier of Thomas Clarkson college) And the classes one at Reports -> Run Reports -> Focus -> Classes -> Absences: Classes with the same supplier. If you sort by supplier should be easier to find. When you double click on the report, it should open a excel file , which you can then save read to load in later. I'd get to the point where you have Craig's excel file + the 3 data files that he requires in the same folder so you've got all 4 files in place and go from there. Also, just as a quick check - if you go to Tools -> Cover -> global Settings and look at the "reference start date for cover totals" entry - is that set to the current year - i.e. around 01/09/2014 or later?

C:\ProgramData\Capita\Solus3\Logs on the server and have a look in the ds_systemlog.txt. The way the connect.ini used to work seemed to be a bit weird to me in the past. From what I could tell, it used to be the case that it would only update the connect.ini when you click the send button - unlike other bits of solus you could only send to all pc's in one go. I'd say first step - have a look at the ds_systemlog.txt and see if it logs anything when you click the button, then have a look at the local agent log files (which are in the C:\Program Files\Solus3\AgentService\systemlog.txt file) and see if that shows up anything. If solus 3 is setup in solus to push our or direct people to use a network UNC based ini file path have a look in the raw file and check it's got the correct information. The connect.ini file should get pushed down to C:\Program Files (x86)\SIMS\SIMS .net\connect.ini - Rename an existing connect.ini from any PC where the agent is showing up as online in solus and then hit the link - i.e. you can identify whether the problem is that they are not receiving a file, or they are being sent the wrong file.

From the 3.8 autumn release notes: "If you are running SOLUS 3.8 (or later) and the SIMS 2014 Autumn Release (or later), and you attempt to run SIMS or FMS and the version of the client does not match that of the corresponding database, SOLUS identifies this and offers the you the option of carrying out the upgrade now or at a later date." @rpycroft Between 3.8 and 3.9, I think Capita fixed or added features that address most of the annoyances with Solus 3 At least, having moved to solus3 very early, and needing to do a lot of babysitting - solus3 seems to almost be an adult now I'd probably be inclined to think it's worth looking to move off solus 2 now.

They seem to keep versions of FMS/SIMS same or at least similar, and bump the installers in a group but with a slightly different scheme. NT6 being an "older" module that got renamed seems to have a slightly different numbering scheme. If you look on the last page of their "SIMS Release Download Links and Product Information" document which i referred to in the other post, they've got a table of all the expected versions for the last year.

Proper Method: a) Grab spring cd image from support net links - RESOURCEID-1-2236 has url + password b) extract zip and ISO in 7-zip or similar - there's a NovaSatelitte.exe in the setups folder of the ISO c) On a 64BIT pc, this will install files to C:\Program Files (x86)\SIMS\SATS by default. d) In C:\Program Files (x86)\SIMS\SATS\NOVA there is then a novat6 setup.exe. e) This will install to c:\snova by default. The NT6.exe will be at C:\SNOVA\NOVAT. f) If you run this, it will show a browse for license file and ask for the MLICENCE.DAT At this point, you get open implementation window - and can choose load other file - or copy your timetable files into c:\snova\nt6\ so you can use the load local data set option. OR My 'Cheat' method: Grab nt6.exe, tcres.dll, NovaT6.pdf (if you want) and nova-t6.chm (if you want help to work) from your work PC and the C:\Program Files (x86)\SIMS\SIMS .net folder. In terms of finding license files and existing timetable files, we have a drive S: mapped to sims that contains the mlicense.dat and all our implementations, which lives at S:\SIMS\SNOVA\NT6 for us. Not sure if that's standard as that drive mapping has existed for us since <2000

or if you want to cheat and do it in an "unsupported" way -> grab nt6.exe, nt6.hlp/chm i.e. help file, tcres.dll and the mlicense.dat file from the S: nova folder on network -> basically it's 1 exe, 1 dll and the license that's required for the software to load.

First off, are you under active support ? 11.41.00018 or something is latest version of netsupport school - and was released a few days ago. The support guys are normally fairly good - but i'd check the obvious things i.e. if you do a dns + reverse dns lookup of the name, there's no old entries etc. We've found issues if you load/run netsupport during the logon process i.e. before the desktop is displayed but that's more been on losing the "lock" screen on the student client - i.e. teacher locks screen before desktop is spawned during logon, you can end up with a locked keyboard/mouse, but not the netsupport padlock if you time it right. Having gone around various options over the last few years to fix random edge cases we occasionally hit, I've eventually settled on running the connectivity server on a server, setting up the tutors and clients to join a room name so there's no browsing (which speeds up the initial connection a bit). If you right click on one of the offline pc's does netsupport show the correct name/ip/macaddress for the pc in question? On the student client, is the client32.exe process still running ? (there should be 2 of them when a user is logged in)

Ahh, I moved to using HAP as our intranet page for staff/students on site and at home - and adding a custom news tile, upay (our catering service) tile etc. With content being on the VLE system. I asked the question as I thought I had coded a papercut tile for hap, but realised after asking that I never got that far ;p

first quick question: do you run HAP or something different? But there's another post on forum: http://www.edugeek.net/forums/enterprise-software/134343-papercut.html and papercut have: http://www.papercut.com/kb/Main/ExternalDataSourceAPI As part of that, they have some 'gadgets/widgets' @ http://www.papercut.com/products/ng/manual/ch-user-services-gadgets.html which might be useable if you can only edit the html. If you can do some coding, I think you can use getUserAccountBalance from the xml web service api @ http://www.papercut.com/products/ng/manual/apdx-tools-web-services.html

do you have an intranet/moodle or similar in house that you could display the balance on ? i.e. students could see the balance elsewhere, the tray icon remaining hidden until you do a papercut print and it displays a dialog *or* What about writing a pre-print script hook that pops up a box showing their current balance and asking if they wish to continue the job. Don't need to modify group policy then.

I took the approach years ago now of auto-downloading and setting not to auto-deploy. The concept of auto-download makes some sense to me - I can get in in the morning and solus will have downloaded an update, and PC's will have started to stage the update locally (at least from memory, I think the client will download a future update ready for when it's eventually deployed) The autodownload is quite useful sometimes - got an email from our exchange server today saying solus had downloaded a cheque printing update before I read it on support net. Then manually deploy it when I know no one is logged in. I normally then baby sit it and watch the process until the db is upgraded, and the first pc has upgraded and I can log in, then go home and assume the rest will work.

We make use of netsupport school (for classroom management only), and have always had good support - on the odd occassion over 10 years, we've hit specific random bugs in the software, we've generally ended up with a .dll fixing the issue or to debug the issue further within a day or two. With Papercut doing printing, and some scripts/group policies controlling power, and a inhouse firewall etc, we've got most of the other impero 'features' already covered. In our case, we've centralised apps/printing/internet control as an IT department, and only make use of netsupport for taking over screens and running lessons. We did have a demo of impero a while back, but decided to stick with netsupport - I can't recall the exact reason now. The one feature of impero that I do remember that we didn't have covered is it's application 'logging' (see the last screen shot before section 5 in http://v4.imperosoftware.com/docs/practicalguide.pdf). I remember at the time thinking that was quite a nice feature and would be cool to have - but then reflecting on our system, n a locked down workstation with applocker rules etc etc, that it's not going to be that useful. It's probably worth having a demonstration of all the options and deciding what problems you are trying to solve. For me, we have MS App-V, papercut, fairly locked down workstations and have been with netsupport a long time so have a decent (legacy) maintenance pricing structure so any move would probably end up costing us more.

regarding office documents on the print server - is security risks from macros in a word document getting emailed an issue? Or more, does papercut mitigate that in some way?

Probably won't be this and i'll be way off here - but if this used to work and has only recently broken on a single pc, does the registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\Environments\\Drivers\Version-3\ have the dependentfiles registry string populated?

Or a smart move waiting until 3.8.53 added the ability to auto extract updates, which allows one to implement a separate solution in an automated way whilst still using capita's own upgrade processes - depending on how you look at it