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Posted

We have had to get this installed in one of our classrooms ready for wednesday, down to machines looking else where for the install. it rolled out no problem.

 

Touch wood everything goes ok wednesday! :)

 

James.

Posted

You must be the first person to have had it work amazingly well OOTB! I pull my hair out when they say ALAN test, I still have knightmares about it now :D Well not really, just a flash back today when I found some paperwork on my desk for them!

 

IMHO Give them paper tests much easier and FAR less hassle

Posted
I tell you something now mate, it was a shock to see it deploy with no issues!! it gave me nightmares for weeks the first time round. we can thankfully say we have now managed to hand over the administration side back to a teaching member of staff. so all we have to do is make sure the software is deployed in the right rooms! and thats enough!
Posted

Same problem here today; 2 classrooms with 18 candidates in each taking the adult numeracy level2 test and after they logged in to promisor and started the first question and guess what: the tables weren't showing in the questions, the odd thing was on all the machines, out of 36 we had 11 with this problem.

 

I don't know if it was down to flash (current version 10) or permissions, well at least this is what the edexcel support told me that it's to do with the version of flash being old or not enough permissions on the promissor folder in c:\program files. The odd this is not ball of the faild and all of those PCs are setup the same way all ghosted from same image.

 

What I noticed students who logged in first it worked for nthem and it got to the 17 candiadte the problem started.

 

Any advice is much appreciated.

Thanks

Posted

We've had items not appear on the test screens due to the various students who have fiddled around with the contrast and brightness settings.

 

May be worth a look?

Posted
Same problem here today; 2 classrooms with 18 candidates in each taking the adult numeracy level2 test and after they logged in to promisor and started the first question and guess what: the tables weren't showing in the questions, the odd thing was on all the machines, out of 36 we had 11 with this problem.

 

I don't know if it was down to flash (current version 10) or permissions, well at least this is what the edexcel support told me that it's to do with the version of flash being old or not enough permissions on the promissor folder in c:\program files. The odd this is not ball of the faild and all of those PCs are setup the same way all ghosted from same image.

 

What I noticed students who logged in first it worked for nthem and it got to the 17 candiadte the problem started.

 

Any advice is much appreciated.

Thanks

 

I must admit when this didn't work for us i.e. the tables / images not appearing it was due to the permissions on the program files folder. But if as you say the machines are all identical it does sound like it must be something else.

  • 2 weeks later...
Posted
I must admit when this didn't work for us i.e. the tables / images not appearing it was due to the permissions on the program files folder. But if as you say the machines are all identical it does sound like it must be something else.

 

I'd still bank on it being permissions.

Whoever wrote this Promiser software needs a tazer session (thought shooting might be a bit much!)

 

We, reluctantly, now have to resort to logging on with local administrative rights, have manual mapped drives to the share, and check for the latest flash update each time we run an exam session - it is litterally the ONLY way we can be confident that exams are going to be satisfactorily run.

The punch line of it all - there's no way I'm leaving a local admin account open with non-IT Support people on it - so every Promiser exam session now has a very over-paid highly technical invigilator!

Posted
does anyone have a copy of the latest Promisor software?

I'm trying to download it for tomorrow, but guess what..... there is an error!!!!

 

Going to PM you, I have the latest from 3 weeks ago.

 

Michael

Posted
I'd still bank on it being permissions.

Whoever wrote this Promiser software needs a tazer session (thought shooting might be a bit much!)

 

We, reluctantly, now have to resort to logging on with local administrative rights, have manual mapped drives to the share, and check for the latest flash update each time we run an exam session - it is litterally the ONLY way we can be confident that exams are going to be satisfactorily run.

The punch line of it all - there's no way I'm leaving a local admin account open with non-IT Support people on it - so every Promiser exam session now has a very over-paid highly technical invigilator!

 

Thats why the user we log on with has the promissor client software set as it's shell.

 

Nothing else can be run.

 

Ben

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