dcm99 Posted October 9, 2013 Posted October 9, 2013 Hi, Our PC/MAC estate is constantly growing but the technician staff number remains the same. I was wondering what other colleges have as a ratio. (We have 9 techs to 3500 approx. computers). Any help appreciated David.
fiza Posted October 9, 2013 Posted October 9, 2013 3500 computers!!! Do you work in a University? We have me (NM) , 1 full time tech, 1 part time and 1 Apprentice to cover 450 computers, 300 mobile devices (including laptops, surfaces and chromebooks).
Sunnyknight Posted October 9, 2013 Posted October 9, 2013 1 Manager, 1 NM, 2 Techs incl me, over 1200 pcs and about 300 mobile devices
CamelMan Posted October 9, 2013 Posted October 9, 2013 1 NM (me), 1 Tech (split responsibility with other roles) 350 + PCs, 10 iMacs, 40 laptops, & 60 iPads so 1.5:460 ish
synaesthesia Posted October 9, 2013 Posted October 9, 2013 1 NM 1 ST and our Media Guy who's quickly learning the technical side of things! - circa 350 machines I think. I think the use of remote software, SCCM and patience (mostly on our part!) helps keep things ticking over, and this day and age (circumstances depending) the careful use of monitoring software, helpdesk etc help keep staffing efficiency stable.
casey Posted October 9, 2013 Posted October 9, 2013 (edited) ^^Me too! Just checked, 119 machines in all including 2 servers, plus the usual 17 whiteboards and 19 projectors, and the website. I think I need a pay rise:rolleyes: Edited October 9, 2013 by casey
Chuckster Posted October 9, 2013 Posted October 9, 2013 (edited) 1 x Tech (Me) supporting 130 PC workstations, 6 MacBooks, 4 iMacs, 40 laptops, 30 iPads and 8 physical servers. Edited October 9, 2013 by Chuckster
bushby Posted October 9, 2013 Posted October 9, 2013 1nm, myself 300-400 most of them are dual boot with mac osx and 7 servers and a god amount if illiterate personale
featured_spectre Posted October 9, 2013 Posted October 9, 2013 This has been done to death...search for the older topics.
aleach2 Posted October 9, 2013 Posted October 9, 2013 1 NM (Myself), 1 x Deputy NM, 1 Tech (Split between us and Drama) for ~700 machines (Both desktops and laptops) plus all the other stuff network etc.
FragglePete Posted October 9, 2013 Posted October 9, 2013 1 x NM (Me), 1 x Classroom Tech (Term Time Only) & 1 x Apprentice Tech for approx. 500 devices. Bit of a joke really, and they wonder why I'm getting snappy recently! Pete
witch Posted October 9, 2013 Posted October 9, 2013 Just me, part-time, supporting 140 PCs and netbooks, 23 staff laptops, 17 interactive boards and associated AV gubbins and the newsletter
tekins Posted October 9, 2013 Posted October 9, 2013 May have "done to death" @nephilim, but it's good to get an up to date idea of whether you are under or over staffed compared to other schools.
witch Posted October 9, 2013 Posted October 9, 2013 Yes, I agree I was hoping to see an improvement but it seems not Mind you, isn't it in the USA where a couple of guys support hundreds of machines all over a county?
madurham Posted October 9, 2013 Posted October 9, 2013 1 NM, 1 Network Admin, 1 tech and 1 part-time Mobile Devices Co-ordinator. 600 desktops, 150ish mobile devices. 1 site. Seems normal, borderline overkill.
DaveCoop Posted October 9, 2013 Posted October 9, 2013 Just Me ! 550 PC's, 110 Laptops, 10 iPads, Wireless network, Zero Clients, Virtual Servers, 78 Virtual PC's, SANS, VLE oh and nearly forgot changing the dial on the amp because they don't know how this stuff works!!!!!
mthomas08 Posted October 9, 2013 Posted October 9, 2013 Me, 2 techs. 500 PCs 1000 student netbooks BUT I think the tech to PC ratio is wrong to use, Projectors/Printers/Services offered. Our tech to PC ratio is impressive but then I add the above and... we provide SLG for homework/timetables, RealSmart for interactive learning, Parent Pay for cashless catering, Biometrics which links to Cashless catering/printing, projectors in every classroom, IWBs in most classes, we also prep the halls/areas for presentations. SLG and Parent Pay is accessed by parents as well so another username/password for them too. Most of our PCs are also 5-10+ years old and not looked after..
Gibbo Posted October 9, 2013 Posted October 9, 2013 BUT I think the tech to PC ratio is wrong to use I agree. We rarely have issues with our PCs, so it wouldn't matter if we had 50 or 500. The bulk of our work is from teachers and their continued struggle to remember how to use their laptop and projector.
CyberNerd Posted October 9, 2013 Posted October 9, 2013 Thinking about it further I also agree that it is a bad metric. I included all of our BYOD's and they are maintenance free.
Tall_Paul Posted October 9, 2013 Posted October 9, 2013 1 NM (me) and two full time techs supporting over 1200 devices and 30 servers. We need another network-type person really as my Techs are full on with the desktop side of things and I'm the single point of failure (and also there is too much to do for one person). Hence we're looking for an assistant NM.
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