FN-GM Posted December 5, 2014 Posted December 5, 2014 Hi, I am in the VLSC. I can only see MAK keys for all my products and not the KMS keys, usually you can see both. Am i missing something here? Thanks
3s-gtech Posted December 5, 2014 Posted December 5, 2014 Do you have access to VAMT 3.1? The KMS keys are built into it, so that's where many people get them from now I believe. There's this old thread for 7/2008 R2 and earlier, not sure for 8 and 8.1.
Arthur Posted December 5, 2014 Posted December 5, 2014 View Relationship Summary » click relevant 'Licensing ID' agreement link » 'Product Keys' tab?
FN-GM Posted December 5, 2014 Author Posted December 5, 2014 Do you have access to VAMT 3.1? The KMS keys are built into it, so that's where many people get them from now I believe. There's this old thread for 7/2008 R2 and earlier, not sure for 8 and 8.1. Im not sure that is correct. VMAT is just a tool, mainly for people who don't use KMS. I have setup a 2012 R2 KMS not that long ago with 2012 R2 KMS keys View Relationship Summary » click relevant 'Licensing ID' agreement link » 'Product Keys' tab? No MAK keys only.
Arthur Posted December 5, 2014 Posted December 5, 2014 No MAK keys only. Strange. Were the KMS keys there previously?
FN-GM Posted December 5, 2014 Author Posted December 5, 2014 Strange. Were the KMS keys there previously? There must have been as there is a KMS setup. This was setup by the previous NM. The licencing has just been renewed so I am wondering if that caused a glitch.
kmount Posted December 6, 2014 Posted December 6, 2014 May or may not be relevant but: I am an Open Customer and do not see my KMS (Key Management Service) key displayed on VLSC. How can I get it? KMS keys are no longer pre-assigned to Open agreements as use of MAK (Multiple Activation Key) keys is the preferred method for activation. If you are an Open Customer and need a KMS key, please request one by either calling the PA Call Center or emailing KMSADD with your business need. https://www.microsoft.com/Licensing/servicecenter/Help/FAQDetails.aspx?id=183#235 We recently had a customer with this problem, a quick call to MS put it right. 1
3s-gtech Posted December 6, 2014 Posted December 6, 2014 I can't remember 100% now, as it's a good while since I set it up. VAMT is still damn handy even with KMS, for things like forcing KMS activations when PCs are being stubborn.
ellsandell Posted December 6, 2014 Posted December 6, 2014 Just ask your reseller, they should be able to sort that out. We had the same with our new agreement this year.
Popular Post FN-GM Posted December 8, 2014 Author Popular Post Posted December 8, 2014 Problem solved. You now have to phone Microsoft and ask them for the KMS keys. Its a 5 minute phone call, but still an inconvenience. The number is 0800 9179016 You get through to the USA not India so that's a massive plus! 7
FN-GM Posted December 8, 2014 Author Posted December 8, 2014 To be honest I think they should issue KMS keys as default and make you request MAK keys. MAK keys can be disclosed and activate hundreds of machines. Not the same with KMS.
nikaso Posted June 4, 2015 Posted June 4, 2015 Problem solved. You now have to phone Microsoft and ask them for the KMS keys. Its a 5 minute phone call, but still an inconvenience. The number is 0800 9179016 You get through to the USA not India so that's a massive plus! This is a bit of a necrothread but I just had to say thank you for this number! I spent 10 minutes on the India number struggling to understand each other before being told I had to email (the wrong address) to request KMS keys be added to VLSC. 5 minutes on this number and it was all sorted!
FN-GM Posted June 4, 2015 Author Posted June 4, 2015 This is a bit of a necrothread but I just had to say thank you for this number! I spent 10 minutes on the India number struggling to understand each other before being told I had to email (the wrong address) to request KMS keys be added to VLSC. 5 minutes on this number and it was all sorted! No worries, glad I could be of help
fiza Posted July 21, 2015 Posted July 21, 2015 Just jumping in on this as I have the same problem now. Do you just ring the number and quote your agreement number and ask for the KMS keys or do you have to justify it in some way as the explanation quoted above states that you must give a "business need".
FN-GM Posted July 21, 2015 Author Posted July 21, 2015 Just jumping in on this as I have the same problem now. Do you just ring the number and quote your agreement number and ask for the KMS keys or do you have to justify it in some way as the explanation quoted above states that you must give a "business need". Didn't need a business case. Just phoned, gave agreement number and that was it. Took 5 mins. 1
Achandler Posted July 22, 2015 Posted July 22, 2015 Just wasting my time with this this morning, been through to India twice, both times they had no idea what they needed to do, and they cut me off. Even trying that number above I keep ending up at an Indian call centre that has no idea what it is doing, so just going through random options now and hoping! This has only changed when we renewed our license agreement this year which makes it even more inconvenient and we have been using our KMS, so why they take them off you, so you need to request them again is beyond me.
Achandler Posted July 22, 2015 Posted July 22, 2015 Taken me over 40 minutes on hold and messing about but i finally have my KMS keys back
Firefox Posted July 22, 2015 Posted July 22, 2015 This generally happens when one agreement expires and a new one is added. For some reason they don't seem to fill the need to provide the same level of access to the same people on the new agreement. Normally a quick e-mail to you Account Manager should get it taken care of (listing all those you require to have access).
LeMarchand Posted July 22, 2015 Posted July 22, 2015 I thought that they'd decided it was better for us to use MAK in education, but would happily hand out KMS if asked?
fiza Posted July 24, 2015 Posted July 24, 2015 Taken me over 40 minutes on hold and messing about but i finally have my KMS keys back Took me 5 minutes. Was quite straight forward. I guess it depends on who you get on the other end of the phone.
Homer Posted July 28, 2015 Posted July 28, 2015 Anybody lost all of their SA things from their VLSC? Logged in and apparently I can't download Windows 8 etc - but I can still get the keys? Think I'll give them a ring but ffs..
LeMarchand Posted July 29, 2015 Posted July 29, 2015 Anybody lost all of their SA things from their VLSC? Logged in and apparently I can't download Windows 8 etc - but I can still get the keys? Still showing here - managed to start a download OK.
wickit Posted July 29, 2015 Posted July 29, 2015 Anybody lost all of their SA things from their VLSC? Logged in and apparently I can't download Windows 8 etc - but I can still get the keys? Think I'll give them a ring but ffs.. All our stuff is gone keys and downloads Looks like a phone call for us too
victory2012 Posted July 29, 2015 Posted July 29, 2015 All gone for us today too went ot download windows 8 all gone?? any link to windows 10??
wickit Posted July 29, 2015 Posted July 29, 2015 All gone for us today too went ot download windows 8 all gone?? any link to windows 10?? Just got off the phone to MS Told the portal is being upgraded and all downloads will be available from the 1st of August
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