Ravi_GreatFind

Our client is a Leading Independent School. They are seeking an IT Engineer to work within their IT Department, to assist with helpdesk and on-site support services. This is a fantastic opportunity for an individual with IT support experience, particularly within an educational environment and someone who relishes new challenges. Your main responsibilities will include: • To provide onsite 1st line technical support for the school’s ICT systems • Remote support with ticket queries, providing timely and effective resolutions to minimise down time • Managing, monitoring and prioritising tickets via the Helpdesk System and updating clients on resolution progress • Conducting diagnostics over the phone over the phone, via email communication and via desk-side visits • Building up strong relationships with third party software and service providers in order to understand complex issues • Communicating technical information to your client’s IT departments and keeping an accurate log of IT records • Performing software and equipment audits and maintaining equipment allocation and software licensing records • Managing backups and security software for clients The ideal candidate will conduct themselves in a professional manner and have excellent written and verbal communication skills. Due the nature of the role some heavy lifting will also be involved, therefore candidates must make themselves aware of Health and Safety regulations, both on an off-site. The ideal person specification: • A proven track record in managing customer relationships and providing excellent customer service in a customer delivery environment • A strong understanding of all Microsoft Operating Systems and Applications • The ability to install ICT equipment including, but not limited to; desktops, laptops, A/V equipment, printers, projectors, apple products and also provide diagnostic support • Someone able to prioritise workloads and correctly categorise I.T issues according to customer expectations and agreed SLA’s • A self-starter, with the ability work alone on-site with clients and as part of a team • Able to demonstrate a high level of organisation, to ensure client tickets are responded to as efficiently as possible • An individual that is both flexible and reliable in terms of working hours • 1st line support experience Windows Server 2003 - 2012 experience is essential and previous experience working as a school technician would be advantageous. Candidates also possessing IT certifications relevant to the role will be of interest. The benefits include a competitive salary of up to £27,000 and a range of benefits to be discussed at interview stage. As our client is a provider of services into the Education Sector and as such are committed to safeguarding and protecting the welfare of children and young people, their policy includes a full DBS check for the successful candidate. Does this sound like your next move? Our client is very focused on progression and development in the workplace. This role is a great platform for learning and building on your existing knowledge. They have a great reputation for looking after their staff and promote a great workplace atmosphere. APPLY TODAY! Submit your CV for consideration, or contact us today for a confidential discussion about the role. To discuss the role in further detail, please get in touch with an experienced consultant at GreatFind Recruitment on 020 3318 2128. To apply email your CV to [email protected] Get in touch for additional information @ GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected]

Our client is a prestigious Independent School. They are seeking an IT technician to work within their IT Department, to assist with helpdesk and on-site support services. This is a fantastic opportunity for an individual with IT support experience, particularly within an educational environment and someone who relishes new challenges. Your main responsibilities will include: • To provide onsite 1st line technical support for the school’s ICT systems • Remote support with ticket queries, providing timely and effective resolutions to minimise down time • Managing, monitoring and prioritising tickets via the Helpdesk System and updating clients on resolution progress • Conducting diagnostics over the phone over the phone, via email communication and via desk-side visits • Building up strong relationships with third party software and service providers in order to understand complex issues • Communicating technical information to your client’s IT departments and keeping an accurate log of IT records • Performing software and equipment audits and maintaining equipment allocation and software licensing records • Managing backups and security software for clients The ideal candidate will conduct themselves in a professional manner and have excellent written and verbal communication skills. Due the nature of the role some heavy lifting will also be involved, therefore candidates must make themselves aware of Health and Safety regulations, both on an off-site. The ideal person specification: • A proven track record in managing customer relationships and providing excellent customer service in a customer delivery environment • A strong understanding of all Microsoft Operating Systems and Applications • The ability to install ICT equipment including, but not limited to; desktops, laptops, A/V equipment, printers, projectors, apple products and also provide diagnostic support • Someone able to prioritise workloads and correctly categorise I.T issues according to customer expectations and agreed SLA’s • A self-starter, with the ability work alone on-site with clients and as part of a team • Able to demonstrate a high level of organisation, to ensure client tickets are responded to as efficiently as possible • An individual that is both flexible and reliable in terms of working hours • 1st line support experience Windows Server 2003 - 2012 experience is essential and previous experience working as a school technician would be advantageous. Candidates also possessing IT certifications relevant to the role will be of interest. The benefits include a competitive salary of up to £26,000 and a range of benefits to be discussed at interview stage. As our client is a provider of services into the Education Sector and as such are committed to safeguarding and protecting the welfare of children and young people, their policy includes a full DBS check for the successful candidate. Applicants are requested to submit a CV and covering letter, explaining their suitability to the post. GreatFind Recruitment is an equal opportunities employer and is acting as an agency in relation to this role. Does this sound like your next move? Our client is very focused on progression and development in the workplace. This role is a great platform for learning and building on your existing knowledge. They have a great reputation for looking after their staff and promote a great workplace atmosphere. APPLY TODAY! Submit your application for consideration, or contact us today for a confidential discussion about the role. GreatFind Recruitment are an equal opportunities employer acting as a recruitment partner in relation to the role. To discuss the role in further detail, please get in touch with an experienced consultant at GreatFind Recruitment on 020 3318 2128. Alternatively, please directly apply to the advert by submitting your CV. GreatFind Recruitment is an equal opportunities employer. To apply email [email protected] Get in touch for additional information@ GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected]

Contact GreatFind Recruitment this weekend to discuss the role further on 0203 318 2128 or 07904 015757 Great Find Recruitment is working with a leading educational establishment in North West London, in search for a IT Network / Systems Engineer. As a new member of the team, you will be working within a dedicated IT services team on-site, delivering a first class support service to staff and pupils. You will also contribute to the development and maintenance of their IT network and servicing audio-visual hardware and telephone systems to ensure the premises’ IT structure runs smoothly. As a Network Engineer, you will report to the Service Manager and IT Director and perform the following duties: · Ensuring the defined network services operate effectively according to SLA’s · Monitoring and performing maintenance on networks equipment and software, resolving any issues that arise to minimize down time and suggesting improvements where necessary · Supporting users and colleagues with escalated 2nd and 3rd line support issues · Monitoring network security of all systems to ensure a secure environment and a safe and responsible internet experience for users · Developing professional relationships with external suppliers and evaluating 3rd party performance · Setting up web and emails filters to monitor spam content and ensuring virus software is up to date with security patches and software updates · Ensuring user data is kept private and in accordance with data protection policies · Managing and monitoring their Active Directory service in relation to user accounts, policies and security · Taking ownership of back up procedures This role is typically suited to a Network Engineer with a background in large site monitoring and maintenance, typically within education or similar. Ultimately, your goal is to ensure the integrity of high availability of the clients’ network infrastructure to provide maximum performance for all on-site users. CCNA, MCSE, CNE or similar qualifications would be beneficial for the role as well as ITIL certifications. Technical knowledge and experience: · Strong Active Directory background · Windows Server 2008 / 20012 · MS Exchange · Good Office 365 knowledge · Hyper-V, JAMF, Ruckus, SCCM and HP Switch Management knowledge is also considered important In additional to the above, experience in supporting education management systems (ideally iSAMS) would be very beneficial. Personal Qualities: · A strong people person, with good interpersonal skills · Ability to work alone against deadlines and as part of a team · Able to prioritise workloads and remain calm under pressure · Dedicated and organised; able to take ownership of the clients IT systems · A high degree of accuracy and attention to detail · A driving licence will be required for this role Your hours of work will be to cover Mon-Sat during the hours of 9am-5pm with Saturday shifts on a rota basis. Benefits include: · Very competitive salary ranging from £26k-£36k · 28 days annual leave inc. Bank holidays (plus additional priviledge days) · Staff pension scheme · Free lunches · Staff shop discount · Favourable membership rates for sports clubs · Childcare voucher scheme *Please note that a full, enhanced DBS check required for this position. Does this sound like your next move? Our client is very focused on progression and development in the workplace. This role is a great platform for learning and building on your existing knowledge. They have a great reputation for looking after their staff and promote a great workplace atmosphere. APPLY TODAY! Submit your application for consideration, or contact us today for a confidential discussion about the role. GreatFind Recruitment are an equal opportunities employer acting as a recruitment partner in relation to the role. To discuss the role in further detail, please get in touch with an experienced consultant at GreatFind Recruitment on 020 3318 2128. Alternatively, please directly apply to the advert by submitting your CV. GreatFind Recruitment is an equal opportunities employer. To apply email [email protected] Get in touch for additional information@ GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected]

GreatFind Recruitment is proud to be working with one of the most successful and prestigious Independent School in the UK. Located in South West London and boast fantastic resources for their staff and attendees. They are currently seeking an IT Leader to join their on-site team in managing and leading the schools primary IT function. Their environment is second to none and offers the latest in technology and innovative project work, giving their pupils the very best IT experience. The role is to take Directorship of the current IT infrastructure and lead from the top; alongside your dedicated and experienced staff you will hold overall accountability for all IT services across their sites, and use your excellent knowledge and experience to ensure that service levels are maintained at all times. You will enjoy great responsibility in your role and have freedom to implement fresh ideas and approaches, focusing on ever improving your users’ experience. With support from the site Deputy Head, you will be implementing the schools I.T strategies. You will directly manage Operations staff, ensuring that Technicians, Administrators and 3rd party support work collaboratively to deliver against your outlined objectives. Your day to day duties will involve: · Managing external service providers (3rd party) · Learning, developing and delivering a detailed IT strategy · Taking control of purchasing and budget definition · Engaging with key stakeholders to determine their IT requirements · Preparing the department for quality and performance audits by external bodies · Managing weekly IT service meetings in order to ensure all planned work is carefully executed and factoring in risk management to minimize down time · Co-ordinating out of hours support for emergency scenarios · Updating documentation on system devices (Quality Assurance) · Carefully planning and managing large scale projects using appropriate project management methodologies · Driving personal continued professional development in line with a CPD model This opportunity is ideally suited to a senior IT professional with a solid background in the educational sector. This will not only ensure that you hit the ground running in your new role, but it will also provide a strong foundation for you to implement key ideas and strategies that you have succeeded with in your career to date. Our client recently received an industry recognised award for their exceptional learning environment and they are very keen on maintaining and building upon their recent successes. If you share a vision for supporting and inspiring, modern and exciting education, we would like to hear from more you today! In additional to be above duties, you will also be a pivotal member of the schools IT committee. The Ideal candidate will possess: · A track record of success in managing large scale IT projects and driving strategic change, particularly within an educational environment · Experience with people management and development support · Budget management and financial planning knowledge · A good understanding of IT best practises, standards and statutory requirements · Experience working alongside vendors, stake holders and board/committee staff · Very strong interpersonal skills, leadership qualities and the ability to motivate a team Technical requirements · Experience with managing and developing IT staff and services using relevant methodologies such as ITIL · Prince 2 and MSP project management standard knowledge and experience · Strong technical knowledge of cloud, networks, routers and most common hardware and software tools, particularly those used within schools and colleges · Awareness of new technologies and trends available in the educational sector which would improve user experience and teaching functions · Able to translate complex information into non-complex material for meetings with non-technical stakeholders · Able to challenge technical recommendations · Strong IT security experience Does this sound like you? Are you interested in joining one of the UK’s leading independent schools? Our client is offering a very competitive salary which could extend up to £65,000 plus benefits. Our client is looking to recruit for the role as soon as possible so please APPLY TODAY! Our closing date for applications is 20th of Feb 2017. To discuss the role in further detail, please get in touch with an experienced consultant at GreatFind Recruitment on 020 3318 2128. Alternatively, please directly apply to the advert by submitting your CV. GreatFind Recruitment is an equal opportunities employer. To apply email [email protected] Get in touch for additional information@ GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected]

Looking for a new and exciting role within the Education ICT sector to deepen your IT Knowledge? Read more... Our client a reputable ICT Service Provider based in South West London is seeking an experienced ICT Technician to join its ever growing technical team. The successful candidate will be assigned a client portfolio of between 5 and 10 customers. The candidate will be responsible for the day to day running of their ICT systems. The candidate will also be working with others in a team on projects throughout the year. The ideal candidate will possess a minimum of 2-5 years, verifiable experience as a full-time ICT Technician and will have the aim to work long term with the company in developing their role in this exciting and fast growing company. Key Duties: To maintain, update & support various ICT networks · provide support for the servers & associated routines & to provide hardware & software support for workstations · monitor the efficiency of networks · maintain all ICT related peripherals · Inform management of supplies & product requests from clients (this would typically include printer supplies, electronic media & computer systems, development plan requests) · maintain a fully up to date inventory (where required) of all hardware & software at client sites To meet every clients’ customised ICT requirements · Meet all clients’ individual & specific ICT requirements · Ensure clients’ ICT facilities are maintained in accordance with their specific requirements · Develop system specific projects by means of open source software (if needed) · Further maintain & develop all parts of clients’ ICT systems · The ability to manage small to medium sized projects To complete installation of new & existing software packages across the networks · Install software on PCs, locally or via software distribution tools · Perform complete installations of new PCs · Install, configure & maintain anti-virus software across the network · Ensure all systems are up to date with software & service packs · Set up new PCs & other hardware as required & to make sure that all newly set up hardware is left in a “ready” state for client use To provide technical support for all clients · Administer user groups & accounts · Manage network wide settings / administer & configure email accounts · Configure & maintain all software applications for consistent use · Provide support to users in the use of the school’s Management Information Systems · Replace consumable items such as printer toners · Provide advanced support on client systems to include assistance with server setups Assist in user development where required including specific systems training to users on technical & non-technical levels · Offer advice & training to system users · Explain & illustrate computer related issues in a jargon free manor to non-experienced users Any other appropriate duties in consultation with the management. Summary of Requirements Technical Skill Requirements: · Operational knowledge of ICT hardware & software & the integration of the two · Operational knowledge of Windows and Mac OS environments (7 / 8.1 / 10 / Mac OSX / iOS) & Windows Server 2008/2012 R2, Active Directory, DHCP, DNS · Working knowledge of mobile devices – Android / Windows / iPhone  Working knowledge of Hyper-V and VMWare ESXi · Working knowledge of cloud technologies – Google for Education, Office 365, Azure and more · Strong knowledge of Group Policy management  Strong knowledge of User profiles, Roaming & Mandatory · Technical knowledge of Apple Mac hardware & software (including Mac OSX/iPod/iPhone)  Working knowledge of common user applications: including Microsoft Office applications (2007, 2010, 2013, 2016), Internet Explorer, Other web browsers · Established skill set for network communications, network switching hardware – diagnosing faults, switch configurations, efficiently design topologies · Occasionally install network cabling and interactive white board / projector systems (on the job training will be given) · Working knowledge of Audio Visual systems to include – audio hardware / projectors / TVs / Interactive Whiteboards / Interactive Screens · Ability to identify & replace faulty hardware  Ability to confidently use imaging software such as Microsoft WDS and MDT Prerequisites · Minimum 2 Years experience of client facing IT Support role within the education sector · This job involves travelling between client sites therefore the use of a reliable personal vehicle (mileage will be paid) is required. · Full UK Driving Licence required Does this sound like your next career choice? APPLY TODAY! Please get in touch today for a confidential discussion about this role. To apply email [email protected] Get in touch for additional information@ GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected]

Calling all IT Technicians and IT Engineers with experience supporting Schools and Colleges and keen to accelerate their Technical Knowledge! GreatFind Recruitment is current working with an IT Services provider in search for a new IT Technician to join their team. They currently work heavily in the Education sector, servicing a number ofschools, colleges and trusts in the Portsmouth area. They are a reputable brand and they also provide a great work environment, with the team being made up of senior and trainee technicians – the perfect opportunity for the right candidate to learn and grown into the role. This is a full-time opportunity to work on-site within clients, company vehicle will be provided and full driving licence is required. Candidates with previous experience in a technical IT support roles will be of interest to our client, particularly those who have a background within the education sector. Reporting to the company director and on-site decision makers, you will be: · Installing and monitoring classroom equipment,ensuring efficient maintenance schedules, warranty logs and repair arrangements· Ensuring licensing checks are carried out according to service level agreements· Providing advice, support and handover information to clients and when required, pupils on-site· Creating bespoke database packages for schools to suit their specific requirements and when required and taking part inmanaging those databases· Liaising with 3rd party suppliers and support in relation to complex client issues· Supporting clients and staff with new product demonstrations and training (hardware and software)· Creating backups on-site for clients and managing security measures and protection protocols for internet browsing· Basic scheduled maintenance to audio visual equipment· Fault finding with peripherals, remote 1st and 2nd line support· Server and network management both on and off-site Technical Requirements · Knowledge and experience of Windows servers2003-2012 R2· Strong MS Office experience · Comfortable using all versions of Windows· An understanding / experience with Network Security Technologies· Hyper V / VM ware, Active Directory, Group Policy Management, DNS Configuration, DCHP Configuration and WSUS Management knowledge is important for the role· Any additional practical experience with WSUS Management, MDT / WDS capture and Antivirus knowledge, particularly McAfee / Sophos would be an advantage· Further knowledge of iPad Deployment Solutions and Apple Network Configuration would also be of interest Basic Requirements · Friendly, approachable and a good communicator, capable of adapting communications between decision makers and pupils· Highly organised, dedicated and focused on the task at hand, in order to minimise inconveniences for clients· Willing to work with teaching staff to deliver training and product / service information· Good Health and Safety awareness, especially when carrying out duties on-site · Comfortable working alongside children and part-taking in pupil discussions and interaction Does this sound like your next career choice? APPLY TODAY! Our client takes great pride in supporting the development of their staff and providing as friendly and supportive working environment. They are prepared to offer a competitive starting salary with plenty of opportunities to work on new and exciting projects as their client base grows from strength to strength. Apply directly to the advert to submit your application for the role. A DBS check may be required prior to the successful candidates starting date. GreatFind Recruitment is acting as a recruitment partner in relation to the role and is an equal opportunities provider. To apply email [email protected] in touch for additional information@ GreatFind RecruitmentTel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected]

Calling all IT Managers / Network Managers / Technicians and Engineer with experience designing, procuring and installing school and academy IT systems. This is great 'hands on' opportunity to progress your career and to take on an exciting and next challenging role. Please contact the GreatFind Team to find out more… Great Find Recruitment is currently working alongside one of the UK's leading education specific provider of professional support services to schools, colleges and academies in search for a Procurement and Projects Manager. The successful candidate will be working within our clients Technology Services department and servicing their client base at their various site locations. Whilst their main office is located in South London, the successful candidate will be required to travel around London and on occasion further afield. It’s a very exciting time to join our clients successful team as their recent growth in the market means that they now service over 2,000 client locations. Reporting to the Head of Technology Services will involve: • Meeting with senior decision makers and school governors to discuss new and existing project plans • Creating bespoke packages to ensure that our client is able to successfully service all areas of the market for their customers • Contributing to the overall development and continuous review of current service offerings, focusing on the Procurement and Projects side of the business related to the Technology Services Division range • Managing structured quality assurance processes • Creating detailed quotations based on project requirements • Liaising with thirds parties, clients and internal departments during the implementation of project work • Carrying out project sign off and handover for customers following new installations • Updating and maintaining a CRM and other project tracking and monitoring systems • Working alongside the Technical Support Teams to deliver training – ensuring that all staff are equipped with the necessary knowledge to support installations • Attending monthly meetings with Management to discuss project performance and progress against SLA’s and KPI’s Desired Experience – Practical: • Can do approach for all client needs, customer focused and motivated, whilst also able to motivate others within a team • A strong leader - able to take responsibility for individual and team objectives • A confident decision maker – able to coordinate overtime with larger projects and manage project deadlines • Able to produce clear and concise work instructions and procedures, both written and face to face • Project Management skills and experience and any additional certifications would be advantageous • Approachable, professional and well presented, both on and offsite with clients • Ideally 3-5 years IT project management experience involving technology deployments within the education sector • Quality Control experience and IT best practises/regulations Desired Experience – Technical • Experience with virtualised servers and client devise environments. Microsoft Hyper-V, VM Ware, Citrix based solutions • Experience with deployment and management of IOS, Android and Mac OSX client device deployment • Backup technology knowledge: Windows Server Backups, Veritas, Symantec Backup Exec and other online backups • Microsoft TCP/IP, DHCP, DNS knowledge • Server operating systems and client operating systems knowledge • Good knowledge of Antivirus tools and large scale network security tools • Managed learning solutions and managed learning environments knowledge This role is extremely varied, challenging and equally rewarding. You will enjoy ownership of large scale project planning and implementation, enabling you to quickly develop your knowledge of the industry and new evolving technologies. Your innovative solutions, creative way of thinking and strong background in IT projects and support services will mean the acquisition of new and client sites, enabling you to strengthen your portfolio and profile in the industry. Our client is offering an extremely competitive benefits package which includes a basic salary of up to £47,500 plus other additional benefits. Is this the next challenge for you? Please contact one of our experienced consultants at Great Find Recruitment to discuss your suitability to the post. APPLY TODAY to submit your CV for consideration. Great Find Recruitment is a proud supporter of Equal Opportunities in the workplace. To apply email [email protected] Get in touch for additional information@ GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected]

GreatFind Recruitment are currently working alongside a growing Schools Trust located in the Harrow area of North West London. They have an exciting opportunity for a 2nd Line Engineer to join a brand new team on temporary accommodation whilst a new client-site is implemented ahead of next summer. You will be part of a new venture focused on delivering solution-based IT services to educational clients. Our client is keen to meet with candidates with an education background and particularly those who are keen to progress and take advantage of training and progression opportunities within IT support and solution-based services. As part of a managed service team you will work directly on the client’s premises and remotely manage and maintain your client’s network environment. This hands on role will also enable you to strengthen your portfolio and build key relationships and contacts in the industry. If you are looking for a different, yet exciting challenge in the education sector, please get in contact with us today! On-site, your day to day role will involve: Remote resolution of client side issues and maintaining an efficient IT network for the school Covering networks, servers (Active directory), general hardware and software Liaising with colleagues, IT vendors and 3rd party suppliers in order to resolve more complex issues Conducting scheduled checks, maintenance procedures and monitoring the resolution of 1st line issues within the team Taking on new projects with brand new software and hardware solutions for the school Taking part in occasional meetings with senior school staff to review current IT strategies and focus on areas for development in order to deliver the best possible service If you are currently working in an educational environment within IT support - this role could be a great step up for you. You will enjoy the freedom of working directly with your clients, whilst receiving the training and support from your company. In recent years our client has enjoyed rapid growth and quick success in the market. Now is a great time to join their organisation and be part of their continued growth in the education sector. Desirable requirements for the role are as follows: Strong server experience, typically Server 2008 & 2012 Virtualisation experience (HyperV / VMWare) DHCP, DNS and Group Policy experience Knowledge of SQL Server, Windows servers current and Exchange Good 1st line and technical support experience with more complex 2nd and 3rd line issues Ticket monitoring, prioritising and resolution background Strong written and verbal skills and an all-round confident communicator A good understanding of ITIL best practises Excellent time management skills and problem solving attitude It is desirable that you have a full driving licence Candidates with outsourced IT experience or helpdesk experience - particularly within education will be of particular interest to our client. The role comes with an extremely competitive benefits package with funded training opportunities and all of the resources needed to ensure you succeed in your new role. GreatFind recruitment are acting as a recruitment partner in relation to this permanent opportunity. Successful applications may be contacted for a brief telephone interview prior to a meeting. GreatFind Recruitment support equal opportunities in the workplace. *Please note that candidates will be required to pass an enhanced DBS / CRB screening for this role. To apply email [email protected] Get in touch for additional information@ GreatFind Recruitment Tel - 020 3318 2128 Out of hours - 07904 015757 Email - [email protected]