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LRSFC_DanJ

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Everything posted by LRSFC_DanJ

  1. LRSFC_DanJ
    We're currently having some issues with Folder Redirection on Windows 10 (we are using Windows 10 LTSB 2016, version 1607). We have a GPO configured to redirect the Documents folder to the user's home directory. This works great the first time the user logs on to a Windows 10 machine, but the second and subsequent times they log on, we are seeing it showing as C:\Users\username\Documents instead of the redirected folder. As standard users do not have access to the C: drive, if they click Documents to access this location, they get an "Action cancelled" error message. Can anyone suggest what might be the problem? I have checked: "Grant the user exclusive rights to Documents" is unticked "Move the contents of Documents to the new location" is unticked "Leave the folder in the new location when policy is removed" is selected Enabled Group Policy debug logging using GPSvcDebugLevel registry value set to 0x30002 - Folder Redirection extension is returning 0x0 Thanks, Dan Jackson (Senior ITServices Technician) Long Road Sixth Form College Cambridge, UK.
  2. LRSFC_DanJ
    So I've just had an email back from NetSupport tech support, seems there's an installer.sh hiding in the bowels of the .app. So what we can do is stick the .app in a temporary folder, import that directly into Composer, then add a postinstall script which runs the installer.sh with the appropriate parameters. The installer.sh is found in "NetSupport DNA Agent 2.00.0000.app/Contents/Resources" and you run it like this apparently: cd "NetSupport DNA Agent 2.00.0000.app/Contents/Resources" ./installer.sh . servername.domain.com /Applications/NetSupport/NetSupportDNA I'm assuming you'd need to run this as root. There's also an uninstaller.sh which runs in a similar manner: cd "NetSupport DNA Agent 2.00.0000.app/Contents/Resources" ./uninstaller.sh . /Applications/NetSupport/NetSupportDNA
  3. LRSFC_DanJ
    That would be really helpful as I've just been told today it is top priority for me to get this deployed out to our Macs.
  4. LRSFC_DanJ
    Any idea if it will work OK with something like Casper Composer taking before and after snapshots of the system? We have around 300 Macs that we need to install it on, but the installer is an .app rather than a standard .pkg. EDIT: or if there is just a script that would be great too.
  5. LRSFC_DanJ
    I managed to get G Suite federated with Azure Active Directory, so students effectively have G Suite accounts. However, while there does exist an official public Microsoft Office 365 extension for Chrome, it requires the user to sign in again in order to use it. We want to take advantage of the fact that we have the SSO cookie from the sign-in to send users to the Smart Links that go directly to our tenant. So basically we want to have a taskbar icon that just goes to a specific URL. Google's documentation suggested we could create a private Chrome app for this but my attempt to do that was unsuccessful (it worked in testing but was rejected when I tried to upload it for pushing out over G Suite). I don't think the devices we will be using are compatible with Android apps.
  6. LRSFC_DanJ
    How do you do that? I am struggling with that very problem at the moment (we want to put links to our Office 365 tenant in our Chromebook taskbar). I've got the manifest.json and the 128.png and all that jazz but can't figure out how to get it into G Suite to be pushed out to the Chromebook. I tried uploading it as a Private App to the Chrome Web Store but it was rejected.
  7. LRSFC_DanJ
    That's very similar to what I've got. However what we are trying to do is link to the various Office 365 online apps rather than our website. I did select "Private" when trying to upload my Chrome app, so that is not the thing I am doing wrong. Do you know what the function of the "urls" section in the manifest.json is? I get that the "launch web_url" is the URL the app actually goes to when you click it, but what's the other one? The only thing I figured out is that it has to be different for separate apps. EDIT: have also tried to add it in Device Management > Chrome > App Management and I can't get this to work either, it just displays as a grey cube with the gibberish appid instead of the proper app name. EDIT 2: here is the code of the manifest.json I was trying to use: { "manifest_version": 2, "name": "Word Online", "description": "Link to Word Online for Long Road Office 365 users", "version": "1.0", "icons": { "128": "128.png" }, "app": { "urls": [ "https://login.microsoftonline.com/login.srf?wa=wsignin1%2E0&rver=6%2E1%2E6206%2E0&wreply=https%3A%2F%2Foffice.live.com%2Fstart%2FWord.aspx%3Fauth%3D2&whr=longroad.ac.uk" ], "launch": { "web_url": "https://login.microsoftonline.com/login.srf?wa=wsignin1%2E0&rver=6%2E1%2E6206%2E0&wreply=https%3A%2F%2Foffice.live.com%2Fstart%2FWord.aspx%3Fauth%3D2&whr=longroad.ac.uk" } }, "permissions": [ "unlimitedStorage", "notifications" ] }
  8. LRSFC_DanJ
    I've now tried to do this but the custom app has been rejected from the Chrome Web Store. Do you have a list of the steps to make a custom app for this purpose in such a way that it won't be rejected? It doesn't give a reason why it was rejected unfortunately.
  9. LRSFC_DanJ
    Is it Smart Links? e.g. https://blog.kloud.com.au/2012/10/12/office-365-smart-links/
  10. LRSFC_DanJ
    I'd set the first setting but not the second one - that's now improved the situation somewhat, but while it's now seeing the username automatically, it's still prompting for the password to be entered again. We're using Azure AD as the federated identity source for Google Apps, rather than ADFS - as we already had Azure AD from our Office 365 for Education tenant. EDIT: after removing the "person" from the Chromebook and then re-adding them, the situation has improved further - using the Office extension only now requires selecting OneDrive for Business from the dropdown and clicking Sign In, there's no password prompt. With the Office extension for Chrome is there a way to configure it to only allow OneDrive for Business? As if users select the regular OneDrive option, it fails to let them log in.
  11. LRSFC_DanJ
    We're evaluating the possibility of using Chromebooks in areas of the college where users only need a cheap, low powered device to do typing and Internet research. We already have Office 365 for Education, so I've managed to get Azure AD federated with Google Apps for Education, and I can now log in to our test Chromebook using an AD username and password. We've used the Google management tools to push out the Office 365 extensions for Chrome to the Chromebook, but the next hurdle is making it so the SSO works on that as well. When a user clicks on the Office icon currently, they are prompted to log in again with their Office 365 credentials. How do we make it so this just uses the SSO login they already logged in with? The same for OneDrive for Business - we'd like this to automatically be available using the SSO login. I tried searching this forum but couldn't find results that would be specific to this particular issue. Thanks, Dan Jackson (Lead ITServices Technician). Long Road Sixth Form College Cambridge, UK.
  12. LRSFC_DanJ
    Excellent, that's really helpful! I've notified my manager, hopefully we are not too late and haven't gone ahead with the 420 device plan yet! Thanks, Dan Jackson (Lead ITServices Technician) Long Road Sixth Form College Cambridge, UK.
  13. LRSFC_DanJ
    Well okay, so that may solve one part of the problem, since we're planning to move to Office 2016. But it still leaves us in the position of not being able to offer Adobe software in open access areas for independent learning except for a small number of computers. Surely Eduserv can't be the only purchasing consortium in the UK offering access to the ETLA?
  14. LRSFC_DanJ
    Hello everyone, I'm trying to find out more with regard to Adobe Creative Cloud education licensing. Currently we're on an EEA agreement, which ends in August. Adobe have told us that this type of agreement is no longer available, so at the moment when we renew we are looking at a drastically massive scaling-back of our use of Adobe software to just 420 devices (300 Macs, 120 PCs). Since we can't reduce the availability of the software in teaching/classroom areas, at the moment it looks like what it means is that open access areas such as the LRC will have to take a hit and have only a few computers with the software installed instead of all of them, limiting the ability of students on courses that use it to be able to do independent learning outside of the classroom. When we were renewing last year, there was an Eduserv ETLA agreement available as well as the EEA, but we chose the EEA because the ETLA was more expensive and provided features that we had no need for. Now that the EEA is being pulled out from under us, we can't get onto the Eduserv ETLA because it's a fixed term 3 year agreement which is now closed. We scheduled a meeting with Adobe representatives at BETT 2017 this year, at which we expressed our case quite firmly, but there was little to no movement in Adobe's position. My question is this: is there another, non-Eduserv ETLA consolidated purchasing provider whom we could use to get onto ETLA, which according to this page is licensed by FTE count? Failing that, what alternatives to Adobe software do other organisations use? In particular we use Adobe Acrobat Pro DC quite widely across the college for PDF editing, what other PDF editor could we purchase instead? EDIT: to clarify, we're interested in the software only, not the cloud services. Home Use Rights would be a nice-to-have but are not essential. Our FTE number is somewhere between 140 and 180 depending on how it is calculated. Under the proposed new per-device licensing scheme that we're currently looking at having to use, 420 devices is the maximum we can afford. We're a sixth form college located in Cambridge, England, with around 2200 students and around 1200 computers total.
  15. LRSFC_DanJ
    That's essentially what we do at the moment and that kind of monolithic imaging is something we'd like to move away from, but we have a small percentage of apps that we don't have a silent install for.
  16. LRSFC_DanJ
    We're hoping to move to MDT for our PC imaging and deployment but we have a few applications which don't have silent/unattended installers. What tools do you use to repackage your legacy/non-MSI-installer applications so they can be used with MDT? I've looked around at a few commercial solutons (Advanced Installer, AdminStudio, PACE Suite) but they all seem really expensive and do a lot more than we need to be able to do. Thanks, Dan Jackson (Lead ITServices Technician) Long Road Sixth Form College Cambridge, UK.
  17. LRSFC_DanJ
    I'd also like to know about this as we are installing VS Community 2015 in one of our computer rooms. We're not licensed for VS Professional (nor should we need to be, as Community says it is free for education classroom use) so we can't just use the key from VLSC (there is one there though). If I create a Microsoft account specifically to activate it on all the classroom PCs, will that activation save for all users, and will it still mean they can use their own Microsoft accounts if they want to? Thanks, Dan Jackson (Lead ITServices Technician) Long Road Sixth Form College Cambridge, UK.
  18. LRSFC_DanJ
    I don't have a problem with having to do something individually on each machine; we've been doing that anyway with our existing bursary programme of Android devices. If the Deployment Tool is the right/only way to get the Office software preinstalled on there ready for them to log in, then is there a step by step easy guide on how to use it to achieve that somewhere? I tried reading the Microsoft documentation for it but was none the wiser afterward.
  19. LRSFC_DanJ
    So just to clarify, these machines become 100% totally the property of the student, they are not to be college owned in any way shape or form and cannot use the college software images or the college's own Windows licenses. We just want to set them up for the students beforehand, so they don't have to download Office 365 and antivirus themselves, they are there already and they just need to log in with the appropriate Office 365 username and password.
  20. LRSFC_DanJ
    Over the past couple of years we've had a bursary programme which has included giving students who are assessed as having a need for one, a device that they can own and use at home and in the classroom. We also have the Office 365 Benefit for staff and students, allowing them to use Office at home on their computers and mobile devices. We're now expanding our bursary programme and the plan is that this year some of the bursary students will be receiving Windows 10 laptops. We'd like to be able to preinstall the Office 365 Benefit for Students software on it. For Macs this is dead simple - the Office 365 admin portal provides a direct download of the .dmg file needed to install the software. But for Windows there seems to be this horrendously and needlessly complicated Office Deployment Tool. I tried to get my head around how this was supposed to be used but gave up extremely confused. Is this the right tool to use to get Office 365 preloaded onto these machines? If so, how do I use it to do that? If not, what is the right way to do it? For example could I just download an Office trial version and then it would convert to a full version when the student logs in? Thanks, Dan Jackson (Lead ITServices Technician) Long Road Sixth Form College
  21. LRSFC_DanJ
    We have PaperCut for print credits/quotas/recharging/copy control etcetera but it doesn't do consumables management, only low toner notifications.
  22. LRSFC_DanJ
    Which managed printing system are you moving to, if you don't mind me asking?
  23. LRSFC_DanJ
    We need to be able to set minimum and maximum stock levels for each type of consumable - we use this function to automatically generate order forms on a regular basis. We need to be able to track consumables that do not have a colour (e.g. waste toner cartridges) and also consumables that have colours other than the standard CMYK (we have photo printers that have weird and wonderful colours such as Vivid Light Magenta and Light Light Black). We need the system to be multi-user (i.e. technicians will log in with their own username and password so that it is recorded who booked in or out a cartridge or who made what changes) - bonus points for Active Directory/LDAP integration. We need to be able to record which person (if any; sometimes we install toners based on automated toner low notifications, rather than a report or request from a person) requested a toner cartridge and to which department it should be charged - again Active Directory/LDAP could help here as AD already "knows" (via group memberships) what department a person is in. We need to be able to produce a "recharge report" of all the cartridges charged to each department during a given calendar month. It would be nice to be able to book in/out cartridges using the barcodes on them - we have barcode scanners, these are basically keyboard emulators that produce the number of the barcode along with a newline.
  24. LRSFC_DanJ
    For those of you who hold stock of inks, toners etcetera for your organisation's printers... what do you use to manage your consumables? We're currently using an ancient Access database but it is really showing its age now and we'd like to move on to something more modern. Any suggestions? Thanks, Dan Jackson (Lead ITServices Technician) Long Road Sixth Form College Cambridge, UK.
  25. LRSFC_DanJ
    The issue was only raised late yesterday afternoon so I've not had a chance to try anything yet. However graphics drivers are at the top of my list, yes. With regard to HDMI I will need to check if we have any DVI to HDMI cables as the computer connected to it does not have an HDMI port on it.
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