Fazza

If you just want to be able to Remote on to one from the other then use the Intel MeshCentral service. https://meshcentral.com/ It's free and we've been using it for years now and it works really well.

I'f I'm reading that right we've had a narrow escape! Sounds like the laptop was infected but because they had in effect turned their servers off it didn't get an encryption key to enable to encrypt the laptop.

Unlikely I would think that they would have saved a ransomware image in the C:\Users folder. Hopefully Microsoft FEP caught it as Ive done a full scan of the HDD on USB and it found nothing. I'm not going to do that as most people cant remember what they did on their computer and what web sites or emails they opened 1 day ago let alone 1yr ago! Good idea! Just done it and it comes up as TeslaCrypt.

During a routine laptop repair I found a .png file in the c:\users folder depicting a Ransom Note. Here's a screenshot of the file: The date of creation is March 2016 - I thought these only got put on the computer at the end of encryption? There are no signs of anything being encrypted so maybe Microsoft Endpoint Protection on this Windows 7 laptop caught it in time? Either way the HDD has been whipped out and replaced with a new and it will be formatted/wiped before using it again.

?? A picture says a thousand words so can you share a screenshot of what you're seeing please?

I've just installed an SCCM image built from a Windows 10 1703 golden image I created (with no Windows Updates installed) and at the logon/lock screen our background image (pushed out via GPO) works fine and displays OK so we dont seem to have the same issue as some of you guys.

64b of Office should only be installed if you really need the 64b features - as far as I can recall this is a Microsoft recommendation that 32b is still recommended over the 64b. We have got laptops and desktops with various versions of Windows 10 on (including 1703) that have the 32b versions of Office on. The older ones have 2013 32b and the newer installs have 2016 32b on them.

For us on a 3yr deal Impero works out cheaper than Netsupport's special offers. For the last 2yrs or so we have been blamed for the errors we have had with Impero and emails to our account manager went in one ear and out the other with them. Finally a new member of staff we never spoke to before came along, took one look at the issue and told us it was a known bug in their software. Either we'd been constantly lied to, fobbed off or had been dealing with inexperienced or poorly trained staff. I don't blame the staff as it's Management that are responsible for training them up to an acceptable level. These are the reasons we don't like Impero. We are old enough to remember when Impero was a fantastic program with fantastic support though! It's important that anyone that anyone moving back to Impero from Netsupport lets us all know why so not only will Netsupport be made aware of what you're not happy with but so that Schools like us can make a proper informed decision on where to stick with a buggy Impero or move to NetSupport? Sometimes it's better the devil you know than the devil you dont!

If you mean duplex, then yes it goes through the fuser unit twice (once per side) which is why you printer is more likely to jam when printing duplex with really cheap paper.

We've been having issues for several years!

I still think it's a little misleading selling a 100Mbps line that will go down to as little as 1.5Mbps because other users are doing Windows Updates. For me this is Upto 100Mbps connection. It doesnt matter if you have a 100Mbps connectiong or 1Gbps connection, if there's only 1.5Mbps bandwidth available for you that's a contended broadband with an upto speed.

It depends on what kind of printer you will be using the letterheaded paper on. If it's inkjet then it should be OK. If you use a laser printer you shouldnt really put a piece of paper through it twice else you could end up with a jammed printer with the paper wrapping itself around itself along with the edges getting damaged and can potentially cause paper jams that way. When a Printers print letter headed paper for you they dont use a printer (like an Inkjet or LaserJet) they use a printing press so the paper has never been put through a fuser unit for example which dries out the paper. Laser Printer paper has some water particles in the paper and when it goes through the fuser unit the moisture is removed and causes the paper to curl (the curl is dependent on the quality/cheapness of the paper as all paper comes from a roll and is then squashed to make it appear flat). When the water is removed (i.e. after going through a fuser unit) the paper goes back to it's original shape - the cheaper the paper the closer to the centre of a reel of paper it came from thus the greater the curve. Slightly curved paper can cause you paperjams and in the worst case scenario can wrap itself around your fuser unit for example and end up costing you a lot of money to replace the units. The best solution is to either have your leterheads professionally printed (on a printing press) or create a Word Document with the letterhead already in place and put that on your Intranet or VLE for staff to use.

I persevered with SCCM and once past all the configuration issues it runs like a dream! I followed the Windows Noob guides found here: https://www.windows-noob.com/forums/topic/4422-using-sccm-2012-in-a-lab-part-1-installation/ Prajwal Desai also rights some good guides too: https://prajwaldesai.com/sccm-2012-r2-step-by-step-guide/

Care to share the reasons with us?

So it's like an ISP advertising 'upto 80Mbps' broadband when in reality a user perhaps only gets 19Mbps all the time.

Then that means our Internet is contended!! You cant have a 1:1 contention ratio that is affected by other users as the whole idea of have a 1:1 contention is that other users aren't supposed to have an effect on your line. If you pay for a 100Mbps 1:1 contention ratio internet connection, what speed do you think you should be getting? a) 100Mbps b)1.5Mbps or c) a random amount depending on other peoples usage (i.e. a contended connection even though you've paid for a 1:1 contention internet connection)?

Personally I cant understand why other Schools performing Windows Updates affects our Internet Connection when we aren't downloading any Windows Updates?

Hi! I'm very new to SCSM (installed it last week). So far I have installed SCSM on one server and the Data Warehouse on another. I have configured the AD Connector and Exchange Connector. I have set up 2 Notification Subscriptions so that the end user gets an email with the Incident number in it confirming an Incident has been logged on our Service Desk and the other one is set to send out an email when the Request User Input option is used. When a user replies to the User Input request an End-User Comment is added to the Incident. When an end user replies to a User Input Request I need it to do two things, 1. change the Incident from Pending to Active and 2. Email the assigned Technician to let them know an incident has been updated by an end user - deos anybody know what to do to achieve this? Thanks!

It's certainly true that you learn something new every day! Never noticed that button before!

A projector has no idea what it's projecting, it's simply replicating exactly what you have on screen. Unless there is a way of turning off the animation of the key presses then the only way to stop it being projected, is to not project it when you're entering a password either via unplugging the cable or pressing Windows-Key + P to temporarily stop the screen from being duplicated. I think the best bet is to see if the animation can be turned off on the keyboard or if it's possible to use an alternative on-screen keyboard that doesnt animate the keys when you touch them.

It might be worth unplugging any front USB ports from the mortherboard. I've seen this sort of thing before when the 'little rascals' had damaged some USB ports that were basically shorting out and preventing the PC's from POSTing.

Loads of places selling them online: Google Shopping

Before my time I'm afraid! I join where I am just as they were moving away and for the 2 months we were still with the LA the internet was crashing once a day and was causing mayhem! You get what you pay for, simple as that.

It's been like this for years! We even doubled our bandwidth in the last year and got consultants in to re-configure our internal network (basically called SB's bluff) to 'resolve' all the reasons they had blamed us for, for having a slow internet speed and not getting what we paid for and we're still in the same boat. We might have a 1:1 contention ratio but it's not to the internet, its just to their data center where they then have multiple internet connections that get shared with all their customers and if too many schools happen to be heavily using the internet (they always blame Windows Updates) then there is not enough bandwidth to go around so our internet frequently drops to single figures (at the moment we have 1.38Mbps available to use).

I did this a few years ago with the aim at speeding up our login times on the student computers. I basically exported (and then printed out) all the associated group policies and went through them with a highlighter pen and marking them with appropriate titles such as 'Security' 'Internet' 'Annoyances' 'General' Over the years a lot of settings had either been duplicated or added that contradicted a previous setting that hadn't been seen as it was in a group policy that was named nothing to do with the setting! I then created new group policies with a proper naming convention that had a title that related to what is in the GPO making it easier to manage going forward. For example instead of a single GPO simple called 'Student Settings' we now have a few called 'Student - Internet Setting' 'Student - Lockdown' 'Student - Annoyances' etc. You shouldnt have 1 single Group Policy but neither should you have dozens that only contain one setting - you need to get the balance right else your logon times can increase.