tom_newton

IME it is usually better to go with a 3rd party SMTP relay like mailgun (I believe they still have a free-but-needs-a-credit-card plan). Takes a little setup (eg getting DMARC and SPF set up) but ultimately Microsoft dont want to handle SMTP relay for you, and it's just always haaard...

Can you ping me your details so I can look into the tickets in question? I know support have had a harder time than normal this last few months, we've lost a few team members, and replacing folks isnt a quick job!

Yes it does. Known as "ssl login"

Could be a content modification causing an issue - but stick in a support ticket. As for lag - yes there's some start-up time as the system has to grab any rules changes - though this should be small once it has run once on a machine/profile, as much of it is cached. All tabs will be rechecked after the start-up lag, and there's a built in filter which prevents the sites you really dont want anyone to access.

Thanks for the support @BKGarry - and I am glad your Smoothwall experience has begun well. One day we will also offer the full classroom experience, but we want it to be absolutely bang on, when we do.

A reminder that Smoothwall offers hybrid filtering - including doing reports in the cloud which puts less stress on hardware. There's no edu vendor but Smoothwall that matches your requirement, you'd likely need an edu filter plus a-n-other firewall. Happy to talk through what we can offer at some point, drop me a DM and I can take you through all our latest fun developments

I believe there has been a regression in Chromium that is causing some issues, which we hope will be fixed soon

I doubt it is a hardware issue. If it stays up under load, this is something else. What open ports do you have externally? Feels like something might be DoSing you.

Not that I'm aware of, have raised

Apparently an issue with the publication of some new signatures. Expect it to be reverted in the next hour

Monitor will pick up anything the students type into the app, but with the browser based version, you'll get the response going via filter. Drop me a dm if you want a more in depth chat.

Yes, 34 was paused as we found a couple of issues, it will be back shortly

I came here to say that performance problems can be a real bear in the cloud, it's not usually just a case of "throw some more infrastructure" or "this is a terrible architecture", there can be some real interesting interactions between services, arguably harder to deal with when you are using increasingly cloud native stuff. But if it turns out it's a scale-up-in-the-morning issue, that is hard to stomach, pre-warming (scaling ahead of time) your servers is a good idea when you know traffic peaks are coming.

I have always liked this: microsoft/AaronLocker: Robust and practical application control for Windows

You're a sponsor, I think it's only cheeky if you try to do it on the sly! I can highly recommend ICT direct from my perspective. Their gear is always top drawer.

That's specifically the Smoothwall cloud solution that's being worked on.

I can tell you the supported solution is with the dev team now - I don't have an ETA, but it's past "we're thinking about it" and into "we're doing it" Tom

Yes - the secret knock couldnt be implemented on IOS - there's various limitations to outbound connections we can make. Tom

This should be resolved - let me know if not

Try visiting that site on the mac If you get a certificate error, you need to push the smoothwall's cert to the mac When you get the username/password, try logging in with an Ad user If that doesnt work, go into authenticaction, add a local directory, and put in a user there with the right group membership, and then use that. The staff member can then make a browser shortcut to go to the login page whenever they need better access

You could send them to the login page when they want to go to social media: https://<smoothwall-hostname>:442/clogin You can give them a local user and password if you arent connected to AD. If you are connected to AD, their AD username and password should work there, and get them user permissions.

Going out to the second wave of customers today - usually we go internal staff testing, wave 1, wave 2, everyone. If you want to DM me I can get you on earlier for just this release

Yes, Qustodio is fully supported and designed for home devices. I would probably hang fire and wait until the GCPW support is sorted - I know there's a job there for it, I keep chasing.

You can definitely point parents that way yes - talk to your CSM, they can probably arrange a talk for parents to introduce them to it. It's kinda possible to make the extension believe it's on chromeOS all the time (in which case it looks to the browser for login - what you are seeing is extendion installed, but no username, so it wont start) but I think you might cause more problems than you solve. Tom

Yes - and if you do that you will get the chance to do proper auth to your smoothwall too - if the problem exists with email accounts persisting you may find the same with filter auth as well!