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Everything posted by tom_newton
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Smoothwall blocking access to Arbor MIS
tom_newton replied to toffee_paul's topic in Internet Related/Filtering/Firewall
Just fired ravenjs (root domain and their minimised js file) through smoothwall on-prem and there's no block, so may be a red herring -
Smoothwall blocking access to Arbor MIS
tom_newton replied to toffee_paul's topic in Internet Related/Filtering/Firewall
DM me some ticket numbers and I will make sure they're looked at together -
FYI this was covered today on UKSIC's filter vendor quarterly call - they are putting together a joint message to google about this issue
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- youtube ads
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I'd always either go with ICT Direct, or ICT Direct.
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Slow Internet. How do you troubleshoot?
tom_newton replied to Gongalong's topic in Internet Related/Filtering/Firewall
If you want PDNS type service, but not to use NCSC (which is cloudflare in disguise, so SHOULD be good, but I suspect the "limit it to just people who are allowed it" causes more bother than it is worth) then use Quad 9s (I bet you can guess the IP) -
Looks like we are looking for a customer to help prove this out - drop me an email [email protected] and I will put you in touch with the team. They want to verify the changes work in the real world
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Smoothwall Monitor - iPads - Mobile Guardian
tom_newton replied to timbo343's topic in Internet Related/Filtering/Firewall
Great! Glad you got sorted -
Smoothwall Monitor - iPads - Mobile Guardian
tom_newton replied to timbo343's topic in Internet Related/Filtering/Firewall
Stick in a support ticket with mg too I'm away for a few days, as my wife is home from Africa tomorrow, but I'll check in, might not be as responsive as normal -
Smoothwall Monitor - iPads - Mobile Guardian
tom_newton replied to timbo343's topic in Internet Related/Filtering/Firewall
Nah its definitely string you want. And it's definitely associated with the app, and pushing the app via MDM? -
Smoothwall Monitor - iPads - Mobile Guardian
tom_newton replied to timbo343's topic in Internet Related/Filtering/Firewall
Reopen the ticket, send me the number -
Smoothwall Monitor - iPads - Mobile Guardian
tom_newton replied to timbo343's topic in Internet Related/Filtering/Firewall
Nothing obviously wrong there - Im not familiar with mobile guardian (other than I know the founders!). I think a support ticket's your best bet -
Smoothwall Monitor - iPads - Mobile Guardian
tom_newton replied to timbo343's topic in Internet Related/Filtering/Firewall
Your screenshot is broken for some reason -
Smoothwall Monitor - iPads - Mobile Guardian
tom_newton replied to timbo343's topic in Internet Related/Filtering/Firewall
Yeah, it's the browser you need - same for filter and monitor. You should push orgid and serial via MDM -
Shared ipad mode is definitely the way to go to get identification working properly.
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You'll not get super far with pihole or other DNS blockers. The trajectory of ad blocking was DNS/URL, which is still useful, but not when it is google you are trying to work around, then we moved on to actually adjusting the DOM (ublock does this, as does Smoothwall cloud, and to an extent, on prem (which has in-page regexes, a bit more blunt instrumenty)). Even that is now useless when the ads are served in the same video stream as the content, and ad blockers are increasingly detectable. To my mind, the only solution here is for an ad-free version of youtube to be officially offered to schools in the same way youtube premium is offered to individuals. I am pushing folks to join me in campaigning to make this a reality, and take the constant worry and fight away from Schools.
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Some good advice on here: yes, on chromebooks you are limited to the browser, and while it is possible to do device level controls, we push as user (we are working with google on what to do with the rest of android). Windows it is device level - you don't currently need a monitor browser extension for win, just the msi
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Quizlet - issues due to ads being blocked apparently!
tom_newton replied to kennysarmy's topic in Cloud Services
We've found it is generally pretty hard to thread the needle of "block ads" and "avoid ad blocker detection" unfortunately. -
What's your email domain? Does that look like something in your MX? (My guess is some sort of janky DNS issue their end)
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Admittedly you will end up spending some $ if you go the 3rd party route and need more than 100 emails a day - but otoh you will get better logging and deliverability, and you can use it for other non-bromcommy stuff if you have requirements for other tools to deliver mail as your school.
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Smoothwall inappropriate Sponsored adverts
tom_newton replied to Sheridan's topic in Internet Related/Filtering/Firewall
No, they haven't - I would suggest @DrCheese has the right idea: if Google would offer an inexpensive youtube for schools, it's a win/win - they get schools to have a google account, and make a lil bit of money, If they wanted to broker that through filter vendors as @pete suggests... feels like hard work, but we'd do it. -
Smoothwall inappropriate Sponsored adverts
tom_newton replied to Sheridan's topic in Internet Related/Filtering/Firewall
Smoothwall's add-on for video blurring can pick up nudity/swimwear in ads. We are working to push google to allow schools an ad-free experience (by "we", I mean the UKSIC, Smoothwall, Securly, and a bunch of other filter vendors who are sick of Schools getting the rough end of the stick) -
Smoothwall Updates Slowing internet too <1Mb
tom_newton replied to machy's topic in Internet Related/Filtering/Firewall
Drop me a pm, I'll get this escalated to engineering -
Smoothwall - Really poor support
tom_newton replied to AlphamaleZed's topic in Internet Related/Filtering/Firewall
I'm not claiming we are perfect - far from it, and please do get in touch with your details as well @GK1999, anything we can learn from would be really great (sometimes a second set of eyes on a situation is useful). Having said that, unless one of your account managers has gone on maternity leave, 3 seems high, although the team has had a little reshuffle recently in order make sure each team member only has as many schools to work with as the next.
