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Posted

Yep- no SOLUS or Supportnet for us either. Just when I have been having issues running the latest SIMS update too and have been going backwards and forwards with support!! Ahhhhhhhhh!!!!

 

Mumble. Census. Mumble...

 

:mad:

Posted
Yup, Capita has fallen into the abyss. We just tried to use Solus just now and we get a proxy error - a tracert shows it stopping at Capita's door.
Posted

Been sitting around for 3hrs + now trying to load the site...

 

I'm tempted to log a case via email and say something along the following lines:

 

Module: Capita/SupportNet behaviour

Problem: Does not work!

 

:bowl:

Posted
Been sitting around for 3hrs + now trying to load the site...

 

I'm tempted to log a case via email and say something along the following lines:

 

Module: Capita/SupportNet behaviour

Problem: Does not work!

 

:bowl:

 

It's okay, they have 'a team working on it'.

 

I hope it's the right team.

Posted
Sounds like the £6Bn tory cuts are taking their toll already. Lol

Tell me about it. I've had two upcoming interviews cancelled already. One of those with Capita. :(

Posted (edited)
Thank you all for your constructive comments :) Our ISP connection went down.

 

im surprised you have nothing to fall back on, with Capita being a big IT firm

Edited by FN-GM
Posted
No Supportnet and no Schools Manager.

 

Well the government said they were going to cut spending, what a good place to start with a huuuuuuuuuge firm like Capita :evil_twisted: :focus:

Posted
Thank you all for your constructive comments :) Our ISP connection went down.

 

Er, ISP connection singular? Or a local loop backhoe issue that took out the redudant connection as well?

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