Edu-IT

I had no idea. I had seen a few of his posts on social media of late. Shocked. John was always a pleasure to deal with when we used LGfL.

Are all the devices the job is being replicated to on the same VLAN? Logging / Diagnostics will show.

Enable advanced logging within the portal. Be interested to compare your errors with mine. Interesting that yours was fine too then wasn’t.

In short, Papercut said it’s because the edge nodes can’t communicate with each other, which I think for us has some truth I think. Hive was selecting edge nodes on different VLAN’s for job replication. To make it work I’ve disabled job replication, using the cloud node, and just have a single super node on the same VLAN as the printers. Little redundamcy, as relying on a single super node, but it works. Happy to share the full technical explanation from PC via email if it helps. Do you have multiple VLAN’s at play?

I think this must be the reason why I cannot find where to create the rules then. @ZeroHour I presume with that, you have the Gateway/Router to enable them options? @Netwacky87 Yes, enabled and working, but was trying to find a way to be less reliant on that. I am taking from this that without a UniFi gateway / router in place its not going to be possible.

I've heard comments that people who have used both preferred Printix.

Following on from: https://www.edugeek.net/forums/topic/227211-papercut-hive-mqtt/#comment-2033922 I believe the issue is that we have multiple VLAN's and some devices are connected to VLAN's that cannot physically see the printers, therefore PaperCut Hive is failing. I'm sure it's incredibly obvious but does anyone have any advice on how to enable the different VLAN's to see the printer IP addresses within UniFi software, as I assume this is where it's being restricted. I've had a look around but nothing obvious stands out.

Do those above links work for you, if you do a ping / tracert?

Anyone else experiencing issues with Hive not releasing jobs?

Thank you.

Can somebody ping and traceroute these addresses for me and see if it's working? mqtt.notifications.cloud.papercut.com mqtt2.notifications.cloud.papercut.com mqtt3.notifications.cloud.papercut.com

And the new v5 is much improved. It makes Inventory look old fashioned! https://signinapp.com/resources/webinar/introducing-kiosk-version-5

There's a new UI coming very soon. I've had Sky Glass / Stream since launch and apart from the odd blip, it's been fairly solid.

How are you finding TeamSOS?

I can’t see where to enable the new SSO in the SIMS portal. So is it a case of waiting until they turn it on?

Am I right in thinking this isn't the default yet?

Just out of interest, I assume you have data that shows a typical school usage, and you know the number of schools connected to your network. So the two multiplied together gives a rough idea of normal usage day to day, and then you build in some additional capacity for fluctuations. When you say usage has increased, is this significantly above typical usage x number of sites connected + an allowance for fluctuation? I guess the point I am wondering is can the network designed to cope with the maximum demand that could be placed on it as from your post it sounds not?

I found this Dell for £475. 16GB RAM, Core 5 120U. W11 Pro. Dell Laptop 16 Just not sure on the build quality of these units. https://www.dell.com/en-uk/shop/laptops-2-in-1-pcs/dell-16-laptop/spd/dell-dc16251-laptop/bndc1625104sb

Where are schools buying laptops from currently, with decent warranty, that don’t cost the earth? Or with the RAM issue is finding a laptop at a ‘reasonable’ price just impossible?

Sounds like progress! Yes, shared devices and Hive are troublesome.

I’ll see if I can get the version we are using and send it to you to compare. I know it was sent direct from PaperCut after trial and error.

Apparantly it works for us… is this the Powershell script method?

That’s my thinking.

Tap is really easy to use. Like the majority of charging apps, it’s a case of find the charger and click to charge.

Isn’t it the case though that you then have to connect to wifi using the Unifi app?