IT Staffing Levels

[toffee]

Good morning, I think this question gets asked a fair bit, but as far as I can see it has not been asked for over a year.

 

Just wondering what your IT staffing levels are at your Trust.

 

So, we have 13 schools, 5 secondary schools, and 8 primary and central teams.

 

We have 10 IT staff in total, including the central IT manager.

 

How are your Trusts setup?

 

Thanks

[TechMonkey]

How many devices, pupils and staff is that supporting? I'd say that is more the deciding factor.

 

EDIT:

To be more useful myself:

 

3 sites

360 staff

800 pupils

1500 devices

(roughly)

 

4 staff; IT Manager, Senior Tech, 2 technicians

Edited March 12, 2025 by TechMonkey

[PotNoodleTech]

Yep everyone needs to put in device number and pupil number as that's frankly what matters - running 10 schools and looking after 100 devices is not the same as running 2 schools and looking after 3000!

[ThatBoringBloke]

Copied and pasted from another post today:-

We are a LA Maintained school

 

We are a Google school.

We still run onsite MS AD.

All Staff use Windows PC's in their classrooms. Some staff have Windows Laptops.

We have 850 students and one Windows IT suite.

We currently have around 300 Chromebooks onsite (plus 80 offsite).

Most of the issues I have are with our Windows ecosystem.

I almost only see the Chromebooks when they have been damaged.

I am a team of one.

[toffee]

You sound like you have a busy life! Have you considered going fully Google with the staff as well? the Chromebooks plus's

[ThatBoringBloke]

You sound like you have a busy life! Have you considered going fully Google with the staff as well? the Chromebooks plus's

 

It's actually quite easy to manage as, like I said, most of the issues I have are with the windows ecosystem. Since we only have about 150 Windows devices it means I have the time to do things.

I'd love to go fully Google, but Windows as an OS still has its place at the minute.

Staff are reluctant to change so the log onto Windows then Open up Chrome to do most of their work.

[toffee]

"Staff are reluctant to change so the log onto Windows then Open up Chrome to do most of their work." Lol yes, I can imagine.

[Rob_D]

Single LA secondary, approx. 1200 pupils, 200 staff, and 1100 devices (mostly windows, some imacs and ipads). 3 IT people.

[PotNoodleTech]

Single LA Secondary 750 pupils 80 staff 1300 devices (windows PCs and 1:1 chromebooks) 2 IT peoples

[mthomas08]

Academy

1400 students 150 staff

CCTV/phones/cashless catering/biometric MFDs/bioler system/1000+ devices/iPads using Mosyle/G Suite and M365 here.

I'm probably missing stuff.

 

Team of 3.

[DavR]

Large single LA primary over two sites

 

880 children

120 staff

100 Windows Devices (staff, mostly)

150 Chromebooks (students, mostly)

50 iPads

Small onsite server estate, majority cloud

Website content manager

Social media manager

Anything with a plug manager

 

One person, four days a week.

[2ilent8cho]

Trust 9 Primaries , 1 Secondary.

 

560 Macbooks/iMacs

2800 iPads

 

We manage the websites , phones, printers, copiers, wifi, servers, CCTV, school gates/locks etc, nothing is outsourced except for copier repairs. We install everything our selves so we get the drill out and install or install network points. we do iPad screen repairs onsite ourselves too. Also get asked to do stage lighting and record concerts.

 

Team of 5.

[PotNoodleTech]

Trust 9 Primaries , 1 Secondary.

 

560 Macbooks/iMacs

2800 iPads

 

We manage the websites , phones, printers, copiers, wifi, servers, CCTV, school gates/locks etc, nothing is outsourced except for copier repairs. We install everything our selves so we get the drill out and install or install network points. we do iPad screen repairs onsite ourselves too. Also get asked to do stage lighting and record concerts.

 

Team of 5.

 

Wow - how'd ya like them Apples!!

[Tester2000]

Academy Trust

 

Approximately the following over 15 sites, a mix of secondary and primary:

 

7,300 Students,

1000 Staff,

6300 Chromebooks,

1000 Student desktops,

800 Staff laptops/desktops (laptops are what most teachers use, desktops are mainly used for office staff),

6 AD Domains.

 

Our roles include, but aren't limited to: managing site AV (inc hall performance lighting), phones, printers, Wi-Fi, networking, servers, CCTV, Paxton door systems, all device repairs in house (especially Chromebooks), setup and maintain the syncs from our MIS to 3rd parties, all IT acquisition, catering systems, assisting with the ever increasing number of FOI requests coming in nowadays.

 

Run by 8 IT staff, 2 apprentices.

[NegativeKillDeath]

Academy Trust

 

Approximately the following over 15 sites, a mix of secondary and primary:

 

7,300 Students,

1000 Staff,

6300 Chromebooks,

1000 Student desktops,

800 Staff laptops/desktops (laptops are what most teachers use, desktops are mainly used for office staff),

6 AD Domains.

 

Our roles include, but aren't limited to: managing site AV (inc hall performance lighting), phones, printers, Wi-Fi, networking, servers, CCTV, Paxton door systems, all device repairs in house (especially Chromebooks), setup and maintain the syncs from our MIS to 3rd parties, all IT acquisition, catering systems, assisting with the ever increasing number of FOI requests coming in nowadays.

 

Run by 8 IT staff, 2 apprentices.

 

Do you mean FOI or SAR requests? Surely FOI should be handled by an admin in the relevant department?

[kennysarmy]

Secondary.

850 PC's

250 laptops

dozen or so tablets

 

Usual mix of AV, touchscreens, leased copiers, printers, access control, WiFi, networking, phones, etc etc

 

220 staff

1350 students

 

 

0.8 NM

 

Full time snr IT tech

0.7 IT tech

[PureDarkStar]

Secondary

 

1200 Students

200 Staff

 

About 700 devices (200 Desktops, 500 Laptops/Chromebooks)

Mainly Windows with a handful of Macs and 250 Chromebooks.

 

One Head of IT responsible for Health and Safety, Strategic IT and Cover Manager.

One Senior Tech responsible for day to day IT, plus Lettings (as a TLR)

One IT Tech.

 

We've also been dumped with room changes, social media and website content etc.

[Cat_Jam148]

Small time compared to the rest of you but...

 

LA Primary (2 form) + Nursery

 

On-site every day. Term Time + 2 weeks

 

70 Staff

450ish Pupils

---

45 Desktops

75 Laptops

250 iPads

5 Servers

 

Handle pretty much everything - try to keep as much in-house as possible.

Edited March 12, 2025 by Cat_Jam148

[machy]

Trust of 60 odd sites, 20~ Secondary, couple of all through etc, rest primary

 

Its about 40 Techs, 2 T2, 2 T3 And 3 "Projects"

We could do with a bit more capacity across tbh

 

 

30-Something thousand users inc primary students

Few thousand desktops, Chromebooks, laptops, tablets etc

Printers outsourced, cctv/Access is site dependent,

 

 

My sites 400 ish windows devices, pile of Chromebooks and tablets, 800 Users inc staff if my maths is right

Some days i don't each lunch, others i can be rearranging my useless cable box lol

 

Pay is decent though

[DavR]

Trust of 60 odd sites, 20~ Secondary, couple of all through etc, rest primary

 

Its about 40 Techs, 2 T2, 2 T3 And 3 "Projects"

We could do with a bit more capacity across tbh

 

30-Something thousand users inc primary students

Few thousand desktops, Chromebooks, laptops, tablets etc

Printers outsourced, cctv/Access is site dependent,

Wow, what's it like working at that sort of scale, if you don't mind me asking?

 

Does your team work on large enterprise scale stuff shared across the schools, and is there room for specialisation? Or is it more a case of managing all the usual small stuff, just multiplied by 60.

[Sylv3r]

48 school trust - 5 secondaries and 43 primaries

 

16000 students

2800 Staff

6500 devices

 

17 IT staff with various roles

[MCPearson]

MAT secondary but we don't have centralised IT, so numbers just for my secondary

 

700 Students

80 Staff

440 Windows desktops, 80 Windows laptops, 570 Chromebooks, 20 iPads and a few Macbooks hanging about

Maintain both Google and MS tenancies but Google is the main one

 

We design and develop the school website as well as a few other in-house web apps as well as hosting them.

Look after wifi, switchgear, switches, servers, the usual.

Install and maintain the CCTV, of which there are about 80 now. A few Net2 doors, TVs, most classrooms still have projectors, all of the desk phones and mobiles. Fit all of my AV in-house, luckily we own a scissor lift. Also install all my own data points, power circuits, replace any faulty lights/emergency lights. Only contract the electrical stuff out when I'm too busy. Only other thing contracted is the printers and even then still have to look after PaperCut but mostly runs itself.

About to start supporting one of the MAT's primaries in April.

 

Team consists of myself (IT & Electrical Manager) and an apprentice IT tech.

[Lolus]

On 12/03/2025 at 11:39, 2ilent8cho said:

Trust 9 Primaries , 1 Secondary.

 

560 Macbooks/iMacs

2800 iPads

 

We manage the websites , phones, printers, copiers, wifi, servers, CCTV, school gates/locks etc, nothing is outsourced except for copier repairs. We install everything our selves so we get the drill out and install or install network points. we do iPad screen repairs onsite ourselves too. Also get asked to do stage lighting and record concerts.

 

Team of 5.

How many students and schools staff (users) are there in your environment?

[Lolus]

On 12/03/2025 at 08:15, toffee said:

Good morning, I think this question gets asked a fair bit, but as far as I can see it has not been asked for over a year.

 

Just wondering what your IT staffing levels are at your Trust.

 

So, we have 13 schools, 5 secondary schools, and 8 primary and central teams.

 

We have 10 IT staff in total, including the central IT manager.

 

How are your Trusts setup?

 

Thanks

How many students and schools staff (users) are there in your environment?

[2ilent8cho]

17 hours ago, Lolus said:

How many students and schools staff (users) are there in your environment?

 

Around 3200 pupils and 400ish Staff.