kennysarmy Posted April 4, 2014 Posted April 4, 2014 Can anyone recommend a firm to recover data from a failed external hard disk. Have a tearful teacher in my office....you know the rest.... Cheers
jbunoomally Posted April 4, 2014 Posted April 4, 2014 Fields have been good for us. Fields Data Recovery JB.
rich_tech Posted April 4, 2014 Posted April 4, 2014 Kroll Ontrack I have always used in the past and present. They will give you a free appraisal and price based on what can be recovered.
difinity Posted April 4, 2014 Posted April 4, 2014 Maybe worth seeing if you can remove the drive from the external caddy. I had WD 1TB that died, however upon investigation it was the caddy and not the drive at fault.
kennysarmy Posted April 4, 2014 Author Posted April 4, 2014 Maybe worth seeing if you can remove the drive from the external caddy. I had WD 1TB that died, however upon investigation it was the caddy and not the drive at fault. Yea we tried that
Jwzg Posted April 4, 2014 Posted April 4, 2014 Put it in a bag and stick it in the freezer overnight. Pull it out and immediately plug it in. If it works, immediately retrieve all data. If it does not, you'll need a third party.
JimmyTown Posted April 4, 2014 Posted April 4, 2014 Get data back software by runtime.org. buy it and use it again. I have used it a couple of times to recover data
difinity Posted April 4, 2014 Posted April 4, 2014 (edited) If the hard drive is detected in the BIOS then it might be worth running some software to see if it can be recovered. Also you could try if you haven't already booting the PC from a Linux disc, I've had good success using this method, when windows wouldn't even boot with the drive as a slave. Having used Kroll Ontrack in the past, whilst excellent, i know they are not cheap. Edited April 4, 2014 by difinity
Abaddon Posted April 4, 2014 Posted April 4, 2014 (edited) Wouldn't touch Fields with a barge pole. Had an horrendous experience with them, and ended up losing hundreds of pounds, and the hard disks & data. Trading standards involved, but pretty much useless. Many stories on the net about these people. Edited April 4, 2014 by Abaddon
chazzy2501 Posted April 4, 2014 Posted April 4, 2014 spinrite it's amazing. if it can spin and the bios sees it, this software can help. https://www.grc.com/sr/spinrite.htm
OverWorked Posted October 30, 2014 Posted October 30, 2014 Wouldn't touch Fields with a barge pole. Had an horrendous experience with them, and ended up losing hundreds of pounds, and the hard disks & data. Trading standards involved, but pretty much useless. Many stories on the net about these people. I've just tried Fields. The written quote (£500 + VAT) was about double the verbal quote. We told them to return the drive at no cost. They agreed, but phoned back 20 minutes later and offered £100 discount. We still said no and they said they'll undo the works and return the drive within 21 days (all as stated in T&Cs of course). It only took me 1 day to send it to them and they take 3 weeks to return to us. I'd also looked at Rapid Data Recovery and was suspicious when I got the same spiel from them. I wish I'd seen this thread and also this Fields Data Recovery / Rapid Data Recovery - MoneySavingExpert.com Forums before I'd sent the drive off. It's probably really unrecoverable now. There's more I won't reveal here, but an unpleasant experience overall. A real feeling of being held to ransom.
plexer Posted October 30, 2014 Posted October 30, 2014 I'd assume the OP has had it sorted after 6 months. Spinrite hmmm yeah. Ben 1
mac_shinobi Posted October 30, 2014 Posted October 30, 2014 I'd assume the OP has had it sorted after 6 months. Spinrite hmmm yeah. Ben Just thought id post reclaime
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now