mortstar Posted October 11, 2007 Posted October 11, 2007 Hi I've got a laptop here that was having some strange .NET framework issues and was throwing up common language runtime debugging services errors, which scuppered SIMS .Net. I uninstalled/reinstalled all the .NET Framworks and SIMS .Net itself. I can now get to the login box and the SIMS .Net splash box comes up showing version 7.96. However, before SIMS loads I get "SIMS Connection failed for Login , reason: 2". The connect.ini file is present and correct and the S: drive is mapped to the correct network share. Does anybody know what this error means and what I need to fix the problem? Any help greatly appreciated - as always! Sam
skunk Posted October 11, 2007 Posted October 11, 2007 The reason and solution is documented on the Captia SupportNet - KB72234 But basically could be: Excessive network traffic. Incorrect connect.ini configuration. Firewall problems General network problems with this machine. Instead of reinstalling, delete the Sims.NET folder under program files and run the install again. Hope this helps. Skunk
mortstar Posted October 11, 2007 Author Posted October 11, 2007 Unfortunately we are supported by an LEA team and I don't have access to SupportNet. Excessive Network Traffic - This problem only seems specific to this laptop. Network traffic is normal Connect.ini file - Checked and re-checked - definitely the correct details. Firewall problems - The laptop is on a range that is allowed through the firewall to see the admin network - can ping the SIMS server. General Network problems - DHCP works fine, Reserved address working fine, DNS working fine - anything else I should be looking for here?? I did delete the SIMS folder and reinstalled from SIMSInst. Having exactly the same problem, splash screen shows with correct version details, and then Reason code 2 appears and goes back to login screen. I'm stumped.
apeo Posted October 11, 2007 Posted October 11, 2007 Does it happen with every user? if it doesnt then try this: Uninstall Simsinfrastucture Reboot Delete Sims .net Folder Run Simsinst.exe It should now install simsinfracture, simsapps and simsmanuals. Reboot Run sims It should install ampark Try to log it. Thats how i sorted my problem out. Also check your sims.ini in windir is correct and try changing your connect.ini file to point directly to the sql server. If it doesnt happen with every user and just certain one then its to do with the settings on your slq 2005.
Gatt Posted October 11, 2007 Posted October 11, 2007 the "Reason 2" error is def the local copy of connect.ini Check it and ensure that it is one of 2 settings: [sIMS Connection] ServerName=SERVER\SIMS-INSTANCE DatabaseName=SIMS_MORS CommandTimeout=100000 Change SERVER to your SQL Server and SIMS-INSTANCE to the appropriate Instance name for the SIMS Database or [sIMS Connection] redirect=S:\SIMS Change S:\ to the drive letter of your SIMS Shared Drive.
Butuz Posted October 11, 2007 Posted October 11, 2007 I am getting this exact error too. It happens on any user, but on only one particular machine. I have checked the Connect.ini and it is all fine (identical to the PC next to it, which works) i've done some test to check that the SQL server can be pinged by both its IP and resolve its name, and i still cant find anything wrong with the PC. My LEA have no idea what it is either. Andrew
bossman Posted October 11, 2007 Posted October 11, 2007 Where on the laptop is the local connect.ini file stored?
StArbiter Posted October 11, 2007 Posted October 11, 2007 Unfortunately we are supported by an LEA team and I don't have access to SupportNet. . Morstar - Supportnet is available to all SIMS users and is extremely helpful - most peoples second port of call after EduGeek. :oops:
splattthecat Posted October 11, 2007 Posted October 11, 2007 Is the local connect.ini set to re-direct to a network one. This causes us problems on the odd machine here and there in various schools. Deleting the connect.ini and running SIMS .net to recreate it, pointing it directly at the database usually sorts the problem.
skunk Posted October 12, 2007 Posted October 12, 2007 Try putting the SIMS server ip address and hostname in the hosts file. I recall this is how I stopped this error in the past.
vikpaw Posted October 16, 2007 Posted October 16, 2007 Just sticking my oar in because i can and it's a shiny new one. It's nothing to do with the fact that the system is being geared up to do single sign on is it. there's some command to do with trusted which i guess is local to the machine, not sure how it all works, as i haven't finished reading the August release notes let alone September! i got some strange login issues and noticed a whole host of new user accounts set up in enterprise manager and found it was linked to the move towards login using network credentials. just a thought....
andyl Posted October 23, 2007 Posted October 23, 2007 Probably not the cause of your problem, but this is worth mentioning as it is related. By default, SQL Express is installed with TCP/IP disabled, resulting in no connections working apart from direct from the server.
jcollings Posted October 23, 2007 Posted October 23, 2007 We had this - local support centre logged into server for an hour and reckoned everything was fine - their response "must be your clients - let us know how you go on" Just noticed the service SQL Browser wasn't running - started the service and now all is fine! Go figure! SIMS - Sometimes It Might Stop!
Uraken Posted October 25, 2007 Posted October 25, 2007 i'm getting connection failed to sims.net with connection 0 having tried to upgrade via solus to september version i'm screwed no one can access sims.net and even during working hours sims helpdesk only log the calls and noone calls back.
Uraken Posted October 25, 2007 Posted October 25, 2007 just starting restoring database from backup although i have found KB72254 at http://support.capitaes.co.uk/websupport/RenderXSL.aspx?KB=KB72254.xmlFalse on support net which points me in the right direction, i'm worried now though that i have bust it entirely.
Uraken Posted October 25, 2007 Posted October 25, 2007 ok it seems ok now i ran the applicationsetup as advised and i can now log on it says version 7.93 is this right now for september? after all the messing about is there anyway i can check if all is ok with the upgrade or can i assume if i can log on its ok now?
apeo Posted October 25, 2007 Posted October 25, 2007 If I've read it right i think you've restored it to a previous version before september. The september update should be SIMS .NET v7.96. EDIT: Bah this is why i dont work this late.. typos LOL v7.97! is september. Lucky you spotted Mark
MkII Posted October 25, 2007 Posted October 25, 2007 No! 7.96 is the August update you've gone back too far doctor!
Uraken Posted October 26, 2007 Posted October 26, 2007 ah that figures why the work stations didn't go through any upgrades at log on to sims. i think i may have to go back to drawing board am i right in thinking that i can miss august and just run solus download septembers update and that will be ok (*all whilst physically sat at the server and not at the workstation as done previously?)
new-2-this Posted November 8, 2007 Posted November 8, 2007 Sorry to re-open this can of worms, but does anyone have a definitive answer for this problem as we have around five Sony Vaio laptops (running MS Vista Business) that are having the same problem. I have followed the advice given in this topic, but have had no success. I know the connect.ini is correct as it was taken directly from a working station in out office. Any advice/answers/suggestions would be more than welcome and I am willing to give anything a go... Regards
Uraken Posted November 9, 2007 Posted November 9, 2007 i'm still having reason 2 problems within vmware basically i set up sims.net sql etc in a vmware machine and then tried to run sims.net from with in it and i get the reason 2 error sims don't seem to want to contact me as per normal.
E_S_P Posted December 10, 2007 Posted December 10, 2007 Sorry to re-open this can of worms, but does anyone have a definitive answer for this problem as we have around five Sony Vaio laptops (running MS Vista Business) that are having the same problem. I have followed the advice given in this topic, but have had no success. I know the connect.ini is correct as it was taken directly from a working station in out office. Any advice/answers/suggestions would be more than welcome and I am willing to give anything a go... Regards Firstly Hello All - this is my first post so please be gentle ! I'd thought I would let you know that some of our users had the same error today following a Westfields SQL 2005 upgrade on Friday. It was the connect.ini path in our case as others have mentioned. We use 2 copies of the same connect.ini files (for the time being) in s:\sims and in s:\sims\sims (dont ask ... 8O !! ), and all the problem was is that we needed to copy the new ini into the second location which still held the old path. I'd do a search in your sims folders for any connect.ini's just to make sure they are all the same (right) version, and everything is pointing to the right places. Good Luck !!
PHolland Posted June 5, 2008 Posted June 5, 2008 hi guys just had this, new HP laptop with vista business on, getting a mite frustrated with it, however i found my solution it came bundled with the trial of norton AV and personal firewall, disable (or uninstall) this and all of a sudden SIMS works
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