How many ICT Technicians at your School???

[Nick_Young]

Hello,

 

I have been asked to come and help sort out some ICT problems within a school in Norfolk. I was really surprised to find that there was not a stand alone ICT support department?! Instead the ICT system and network management and first, second and third line support is covered by 2 ICT teachers that teach for at least half of their week?

 

Can you guys let me know what the ratio of ICT technicians to computers/users is at your school, schools you have worked in?

 

Thanks in advance for any responses,

 

Nick

[ZeroHour]

I can make this a poll if we get some examples of ratios etc to post as options.

We could make it more general, how many IT staff to PC ratio?

[mossj]

This was discussed somewhere else... http://www.edugeek.net/forums/school-ict-policies/4000-computer-tech-ratio.html

But becta guidlines are:

Badly run network - 100:1

Well run network - 150:1

Edited April 27, 2009 by mossj

[rad]

We have 850 workstations inc laptops, 100 IWB and speaker systems, 120 Printers. 2000 students 250 staff.

 

2 x technicians

1 x admin (printer credits passwords etc

1 x manager (technical as well as software install etc)

Edited April 27, 2009 by rad

[Nick_Young]

That would be great!

 

looking through a Becta paper on implementing FITS, they had 6 schools that had these ratios of PCs to ICT Technicians:

 

90-1

100-1

130-1

140-1

150-1

195-1

[Soulfish]

With around 400 machines and 1200 users (students and staff) we've got 1.5 technicians (myself and someone part time!) although that's moving to two of us full time in the summer.

 

From that you've got 200:1 ratio

[CHR1S]

2 schools on 1 site

4 networks

6 servers

150 ish PCs/laptops

 

1 Network Manager/ICT Tech/Dogs Body/ anything else (Me)

Seems to cope ok

[Nick_Young]

Has anyone heard of a school without a full time technician?

[fafster]

Has anyone heard of a school without a full time technician?

 

Nope. Even some large primary schools have one.

[HodgeHi]

Most Primary Schools i think

[mossj]

Theres two schools(primary & a Highschool (that closed down)) in the area we used to support that didn't have one (we just went there once a week)... does that count?

[Nick_Young]

This is a Secondary school with 700 users, 250 pc's 60 laptops 20 interactive whiteboards and no full time technician? I was just rather suprised!?

[elsiegee40]

Has anyone heard of a school without a full time technician?

 

Most primaries, round here.

 

I'm part-time, running the library within my 20 hours per week.

[wesleyw]

I thought it was 50 to 1 for an inefficient IT Dept or very old equipment 150 to 1 for an efficient IT Dept with new kit?

 

 

Wes

[dwhyte85]

250 PCs & Laptops (give or take a few), 2 ICT technicians & me managing, I do as much support as my time allows so realistically 2.5-ish, haha.

 

I think considerations need to be made for your network too, I would rather have 400 computers, 2 members of staff and myself with HP printers, standardised builds on PCs, Dell laptops, SMS and lots of other really cool bits than my current network setup of a mixmatch of Toshiba, Acer, HP, some makes i'm not even sure about, although in time it'll be what i want...

[localzuk]

320 computers (desktop, laptop, and thin client) and servers, 40 phones (and the phone server), 20 printers, 32 IWBs, lighting in drama and hall, PA system and i'm sure a few more... 620 pupils, about 80 staff who use computers.

 

And there's just me.

[kiwimatt]

we have

 

9 servers

2 networks

450 pc's

 

2 techie types

 

we manage ok but have our crazy times , sometimes they are even work related

[EduTech]

I thought it was 50 to 1 for an inefficient IT Dept or very old equipment 150 to 1 for an efficient IT Dept with new kit?

 

 

Wes

 

your brother said your kind of right, you shouldn't have an inefficient IT Dept you shouldn't just keep hireing people.

 

and as for us

 

700 Computers,

 

1x ICT & Network Support Manager (sorry we have to use the FULL title, or we get shouted at )

2x Technicians

1x Trainee Technician

 

James.

[witch]

I work in a Junior school as a part-time tech, but I am also in a large middle school which goes up to Year 8 and therefore has a heavier IT requirement, and I am part-time there as well (15 hours in each school)

I don't know of any senior schools around here that don't have full-time techs - but then they are quite large schools (upwards of 1600 pupils, mostly)

I can't imagine how a senior school copes without a permanent tech - even a part-time one would at least be dedicated and not rushing off to do other things

[mossj]

I thought it was 50 to 1 for an inefficient IT Dept or very old equipment 150 to 1 for an efficient IT Dept with new kit?

 

 

Wes

 

Its in the thread I linked but I'm farely sure its not 50:1 that would like being having a techie for every two IT rooms...

[RichardDS]

600 PCs

100 Laptops

2040 Students

 

2 IT Technicians

1 Media/Art Technican

2 Administrators (SIMS.net, VLE, Website, Intranet, Sharepoint, etc.)

1 Supervisor (Me)

1 Technical Manager (Budgets, Policy, etc)

 

If you count the ICT Technicians, the Media/Art Technician and me that is 175:1.

If you count the whole team it is 100:1.

[SwedishChef]

roughly 850-900 devices(desktop, laptop, and thin client)

25 servers (including 13 terminal servers,

30-40 phones (and the phone server),

1400 pupils

200 staff (roughly, I think)

...Me, a deputy Manager and two technicans.

 

:-)

[FN-GM]

1 Network manager

3 technicians

27 Servers

900 Clients

 

Plus lots of other toys like IPTV system, cameras etc

[teejay]

15 Servers

540 Desktops

120 Laptops

74 IWB's

47 Printers

 

2 Part time technicians

1 Full Time technician

1 Full Time Web/Media technician

1 ICT Manager (me)

[Butuz]

10 Servers

350 Desktops

20 Laptops

33 IWB's

40 Printers

etc

 

1 Full Time Technician

1 Full Time Network Manager