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Hello. I upgraded from an older version of Notebook 10 to: Software version 10.0.392.6 Driver version 10.0.392.6 Notebook version 10.0.596.3 After doing this an anoying "Digital ink Layer" is activated as soon as I lift a pen, and I'm no longer able to use my fingers as a mouse or do a left-click (if I click the right-click button on the board I'm able to right-click). How do I disable this, so I can go back to the SMARTboard we're used to?

Not sure what's getting in the way, but users are unable to download some files from websites using IE7. I tested with Firefox bypassing the proxy (ISA 2006) and it worked fine, so it leads me to believe it's ISA-related. Tested on IE7 on my PC going through proxy and can't download. The file seems to download fine, and displays the Secure Download page, but once the user is offered "Save to Disk" button, it can't go past this step. Anyone come across this? Sits here for ages:

For a long time we have had a follow me Print solution in school. Summer 2015 we started a new contract and got new printers in the building. We have 2 queues, a Mono & Colour. Since installation we've had a really strange problem in that sporadically users will find that they cannot send a job to one of the printers. Usually, it will take a long time to try and connect to the printer in question and Word or other Office app will eventually time out and give an error like this: There's no real evidence of something wrong in the Event Viewer apart from the failure notice above. Both printers are on different virtual ports and in every case the opposing Printer will still work without issue. The problem appears to affect all other programs on the system. The problem can usually be rectified by logging out and back in again which isn't always ideal we just need it to work consistently. I've also installed the following patches: https://support.microsoft.com/en-us/kb/2647753 https://support.microsoft.com/en-us/kb/2713128 The last patch should go on over night but i'm not hopeful for a fix. Drivers are all up to date and things are working as they should be most of the time. But still this comes round and affects people everyday and its very annoying. I'm thinking it could have something to do with profiles but i'm at a loss to go about testing and replicating the problem. PLEASE HELP!

Basically I have pupils who are making a list of steps to make a cake and they are using numbering list to do this but once I get to number '10' the text starts at least 4 spaces forward and when I try to delete the spaces it deletes the actual number 10 I have attached a screen shot to show you Please help its really annoying!

Good afternoon all I hope you're well and not too busy in the run up to the summer! Strange one here, I have a Windows 10 laptop that was letting non administrators login, but as soon as it logged in, it logged them back out. Admin accounts logged in perfectly well. So, the first fix I thought I would try (as all the other laptops that were deployed at the same time work fine) was to remove it from the domain and then re-add it after a reboot. Simple you would think yes? No ... When I came to reboot and logged in with the local admin account I created when setting up the machines (username ICTAdmin instead of the built in administrator), it would seem that the local admin has been removed from all groups on the machine, therefore it is no longer part of the Administrators group so I can't do anything with it. I've tried booting up from Hirens on my Zalman drive, but the laptop isn't playing ball, so I can bring a copy on CD with me next week (I might see if there is a blank CD in the school as well) but I thought, I know, I'll ask the hive.. So, anyone else had this or anyone got any brilliant ideas to get around this rather interesting issue? Thanks Andy

Link: IBM Research: Ponder this There is an archive of old problems and solutions going back to May 1988. I must confess that I have had a look at a few of the problems and the ones I looked at I would not have been able to solve. I did think that some here might like the site though.

Has anyone else experienced issues with logging into the SIMS Teacher App management console? We have been trying to access it since having our licence reactivated in April but receive the vague error message of: 'An error has occurred and it has been logged. If the problem persists please contact your Capita SIMS support team'. Our support company has been trying tirelessly to troubleshoot this issue and the problem has been escalated to the Capita 'problems' team. Our support company have looked at firewall ports on the broadband server, watched the traffic as we tried to access the site, deleted the app and reinstalled, made sure there are no gaps in the activation code. From the installation instructions we have whitelisted all of the addresses listed. There have also been reams of Azure addresses added to our broadband filter. We have also compared settings against another school up the road from us where Teacher App is working fine. I emailed Capita Monday and called yesterday to ask them for a new licence/activation code but the person I spoke to was extremely unhelpful and would only refer me back to our support company - even when I asked about issuing another activation code as they were the ones to issue the original direct. I completely understand that I need to speak to our support company for general support issues, but when the matter has escalated to Capita's problem team and it's a licence request, I would expect Capita to be more customer friendly and helpful. The person I spoke to was utterly robotic in his response to me saying only 'you need to speak to your support company. Capita do not support your school'. My basis for requesting a new licence was the last comment on this Edugeek thread where it worked for them. EduGeek.net - Forumsmis-systems/151513-sims-teacher-app.html I feel like we're in a similar position as our licence, issued in October 2015, had expired and we renewed late. Adding to that we moved SIMS over to a new server over Easter so it was an updated system, including the SQL version. Trying a new activation code is at least worth a try to see if it resolves the problem. I had to finally tell SLT that Teacher App isn't working as we're due to buy iPads for a group of teachers to try and use them for the new tracking targets for pupils. SLT are understandably not pleased with Capita as they are aware of all the troubleshooting I and our support company have done on this. They are talking refund now. Apparently there are other schools in a similar position in our County and I wondered whether anyone else was having the same problem.

Hi One of our HP Laserjet 4100N's required a new maintenance kit. I installed this including the new fuser, and new transfer roller, however the new transfer roller appears to cause the toner to stick to the roller and smear one side of the page, whilst leaving the other side blank. I changed the transfer roller back to the original and it appears to print the left half of a document correctly and the right hand side appears to be fading from the centre out to the edge where it is barely visible. I tried a couple of different fusers as well to see if this would solve the problem, however there is no change. I've also reset the warning message. Can anybody suggest anything to fix this problem?

My Raspberry Pi now refuses to boot. Steps taken. It was working earlier this week but has now only got the red power light showing. I have reformatted and re imaged the sd card and swapped to another known working one. I have changed the power adapter and tested the other one on a Samsung Gs2 which works. Testing with a multimeter between tp1 and tp2 shows 5v. Everything on the board looks the same as it did before. Unfortunately I have missed element14's opening hours today so will have to wait until Monday to give them a call to see if they will replace it.

When the school wanted me to install a wireless network I checked out 4 or 5 companies and eventually settled on Aerohive having seen it working in a local school. To be fair it was a close call between it and Ruckus after testing. That was 3 years ago and it has been such a nightmare (For us anyway) and our installers, AIT, do not seem to be able to make it work reliably. I have asked them if our network set up is any different to other schools because I cannot think that they would also put up with such shenannigans. We have two SSIDs Guest and School Portal, the Guest is accessed using a PSK which is renewed weekly and bypasses our filters so people visiting the school can use the wi-fi. All AD users connect through the School Portal and we have two groups, Staff and Students, on two different WLANs that use different DHCP scopes. We have problems with roaming connections not being passed on and users being disconnected at any time even though the DHCP licence expiry time is set quite high (8 hours). Users are also being issued licences from the wrong DHCP scope or pickling one up from one scope and being re-allocated another when they log on to the wireless (Which means the previous licence is held until its expiry. I admit I was sceptical about wireless but thought I had made the correct decision given my reservations, but the wireless is a bit of a running joke in the school and we cannot expand our BYOD plans till it is reliable. So if anyone would be willing to discuss this with me or chat about their school set up post here and I will respond.

What's up? Not WhatsApp! Link: Whatsapp down or not working? Live status and problems for the UK | Downdetector

We are looking to make the move from SIMS to Arbor. Does anyone out there that has made the same move have any advice about things to watch out for? L

Hi! We've gone down the ESXi route for our back end stuff (DC, file server, printservers etc). Thought we'd switch to WDS in the process as well since it did really well in my testing before we made the switch to virtual. We seem to be having massive issues with laptops and machines not being able to pick up the TFTP (PXE-E32: TFTP open timeout) and on some occasions the images deploy to 100% but give us an error, upon restarting its a totally corrupt image. Now, as we had short time to resolve this in the summer we put WDS on a physical server, all worked fine. We've tried to go back to the virtual server but seem to be having the same issues again. The resource allocation to the server seems fine, ive tried changing the network card to a few other options, still the same error. I should add, we are imaging to physical machines only, all server side we we use templates and whatnot... Was curious if anyone has had any issues with WDS being on a virtual machine? Cheers!

I'm using a VPN that is using PPTP (MMPE) and it seems that on all Irc servers, they are refusing the connection, or it simply times out after about 15 secs of trying to connect, i'm tried using different IRC clients, but none seem to work.