deano3693

Can i ask why you moved away from Civica?

Hi, Is anyone using this to host their Servers remotely? If so, I'd be interested in chatting. Drop me a PM.

Sorted - thanks.

An Exciting Opportunity has arisen at Katherine Warington School for a Network Manager to drive forward the next phase of our IT Journey. The school opened in September 2019 as a newly built school, we have a 1:1 Chromebook Deployment, Up-to-date Aruba Switching, and Wireless Infrastructure, running Windows 11 and Server 2022 across the school with Apple Mac's in Music and Media. Further details and an applications form can be found on MyNewTerm - https://mynewterm.com/jobs/145890/EDV-2024-KWS-23241

Who's this with at £230 per month and can you have soft phones as well for remote workers?

We had two other schools ring us to say their parents had seen data of our students/pupils as they recognised the school logo and contacted us to make us aware. I am reporting to the ICO as yet I've not had anything from ClassCharts following regarding the breach despite two emails and a phone call requesting a written response.

We have as yet received no communication despite being affected having received calls from another school informing us their parents/staff could see our students! Very worrying how this was allowed to happen. I suspect Classcharts will be receiving strong words and a fine from the ICO.

Hi, Is it possible to disable 'Guest Mode' at all times and still use 'Device-Off Hours' - we've had reports of students mis-using the 'Guest Mode' functionality outside of school hours. I wasn't aware that this enables itself outside of 'Device Off Hours' - has anyone found a way around this?

We use Arbor and I just have a Custom Report that exports all the Staff, Students and Medical date out to Google Sheets using Live Feed so the data is always up to date as an emergency backup if we ever can't access Arbor.

Hi, Thanks for this - I've gone to the Exchange Admin Centre and I am the global admin and I can only see - Mailboxes, Groups, Resources and Contacts - not the domains section? I see Domains in the top level O365 Admin Console but this doesn't have a setting to turn off Exchange.

Is it possible to switch Exchange off on the Domain?

Hi, We use GSuite and always have done - we have recently added all users to Office 365 as one department wishes to use OneNote/Teams to create project portfolio's. The issue we are having is that emails from Microsoft Teams and some other Microsoft Tools such as Microsoft Planner and Bookings are being delivered to the Office 365 Mailbox which is obviously never looked at rather than to the users GMail account - both use the same email address and all our MX records are correctly pointing at GMail. It's only Microsoft emails that are doing weird and wonderful things and ending up on the O365 Mailbox - any ideas on how to resolve this as I've attempted several things to no avail. Dean.

We've just moved to Mosyle and would highly recommend it - we haven't found anything it isn't able to do that we need and at £5 per device it's a bargain!

Thanks - I'll change the Deployment WIM as you say!

Hi, the We've rolled out Windows 11 however it seems to have defaulted to English US as part of the build process - how can we roll out an English UK keyboard layout both for users and also at the login screen. I've deployed some registry keys as per the attached - https://social.technet.microsoft.com/Forums/en-US/40a3e9f9-f1ed-45cf-9969-95b866ec8f8c/changing-the-keyboard-layout-for-the-computer-and-user-as-a-whole?forum=winserverGP however this doesn't seem to have resolved the issue even following a couple of reboots. I am not sure if i need to deploy the English UK language pack as well first? Any advice welcome. Dean

We managed to resolve the issue today by following the steps below - It's resolved all our issues with Senso/Lightspeed Relay and also SCCM deployments which where failing due to content mismatch (Sophos interfering with the file transfer/cache!). I appreciate not an ideal solution but until Sophos resolve the issues with their product this is better than a non-working network. If you wish to stop Network Threat Protection you will need to turn off the following features from Sophos Central. - Real-time Scanning - Internet - Protect network traffic - Web Control The Sophos Network Threat Protection service will remain running, but the process "SophosNetFilter.exe" will be stopped.

Thanks useful to know - we've disabled all of the Senso SSL/IP inspection stuff as part of the investigation already and also removed Senso completely so it's definitely a Lightspeed issue. I've finally managed to get a remote session with the Technical Services manager tomorrow morning so hopefully might make some progress.

Hi, We have an issue with Lightspeed Relay following upgrading to the most recent Agent 2.2.3 - The agent looks like it continuously rebooting/not loading. Essentially pages do not load and you just get a 'waiting on proxy' message in the bottom left of the screen. You also get various messages such as this .... This site can’t be reached Google took too long to respond. If you keep refreshing you will probably manage to load a webpage after about 10 retries and then the next page won't load. We have been on with Lightspeed Support for over a week now and have made little progress - We've verified AV exclusions are in place We use Senso but even uninstalling this from a machine doesn't fix the problem so I don't think it's Senso interfering but Lightspeed is insistent it is as they say the webpage is returning a Senso SSL certificate - I have removed all the registry leftover from the uninstall from Senso however we still have the issue with Lightspeed Relay but it is now returning a Lightspeed Certificate when failing (so in my eyes that rules out Senso!) Has anyone seen anything similar previously and have any pearls of Wisdom. If we remove the Lightspeed Agent from a device the internet works normally so it's definitely the Lightspeed Agent causing the problems. It's causing lots of frustration amongst the staff who are trying to work in school as the internet is next to un-useable. I should add lightspeed have been working on this as 'Critical' for over a week with no progress - we're still left with an Internet that is un-useable! Regards, Dean.

Hi, We are also having this issue having just moved over to Senso - the lightspeed agent is in a continual restarting cycle every 10-15 seconds rendering the internet useless. We've reached out to both Lightspeed and Senso but are not getting very far - if anyone has any pearls of wisdom please let me know. Removing the lightspeed agent resolves the issue - it looks like from the logs that it's conflicting on a couple of ports causing the agent to restart.

Anyone got any recommended Group Policies that are a 'must' configure for Windows 11 - we're just in the process of upgrading.

What a beast - I'd let it install some Windows Updates before getting on with some Gaming!

Is anyone else having issues getting Impero to sync with Google Classroom? 'Unable to sync google classrooms' service error.' in a pink pop up in the top right. It does this for all users and means currently we have no useable groups in Impero which means the software is basically worthless. I've contacted Impero support but we've been going round in circles for 4 days now and are no further forward - does anyone have a solution? Thanks, Dean.

Brill - I haven't started work on the deployment etc yet thankfully so I'll stick with the 20H2 release as well then.

Just curious as to why people are going to 20H2 and not 21H1 - Am i missing something obvious?

Hi, Our very clever students have discovered Virtual Desks (Desktops) on their chromebooks which allow them to be up to no good on one screen (Impero can't seem to see Virtual desktops) and then flick between them as required. I can't seem to see any settings in Google Admin Centre to turn off this functionality. Has anyone else come across this before and does anyone have a magic solution? Thanks, Dean.