karldenton

We've had a lot of building work done over recent years. Network cables that were in classrooms have been cut and coiled up in roof spaces. They are still patched in in the server room. Apart from patch panel / switch space, is there any benefit to unpatching these? It messes with our electricians head as he says its like having an electrical dead short ! Thanks

We use one of these if they are available elsewhere https://www.amazon.co.uk/gp/aw/d/B004NSXJJY/ref=cm_cr_arp_mb_bdcrb_top?ie=UTF8

Hi We don't run WSUS here, we deploy all cumulative updates via PDQ deploy. I have a group policy that disables checking of windows updates on a WSUS server. It's been running fine until this week, and PC's are now popping up, regardless of who is logged on, with "There is a new feature upgrade". Staff are clicking install and when the machine reboots, the 1803 update is getting applied and upgrading them from 1709. Any ideas please?

We use Bromcom. All cloud based and can consolidate between the data sets

At our main site we currently use 300mb Virgin cable and 80mb plus net as failover. However we’ve just moved to a 100mb leased line. We have another school joining our MAT and we are putting them on an 80/20 EoFTTC line. Have you considered a provider that provides that service? As above, just check things like sims, anycomms etc don’t rely on you been on an LA connection. The school we are taking has one big AD connected to rest of LA sites

We have had a Sophos UTM SG for 3 years now. It has been bullet proof. Will be looking to upgrade to XG next year.

Definitely Netsupport DNA. Logs all keywords in programs - not just internet searches. Can provide photos / videos of when the word was typed in. Does a load of other things too. PM me if you need any more info or contact one of the Netsupport guys on here. There is a continuous development program and support is fantastic.

Have an Synology RS816 here for backups but also use a Fujitsu Calvin. This is fast enough to run vmware replicas if needed

Vacancy: IT Technician Responsible to: IT Manager Job purpose: To maintain the functioning of the school IT systems and associated sites and premises Initial terms: 39 week contract (term time only); 37 hours per week; 28 days holiday (pro rata including 8 bank holidays) per annum. Overtime during school holidays when required & to cover staff holidays Salary scale: National Minimum Wage (Age range dependant) An opportunity has arisen for us to appoint a highly motivated and enthusiastic person to join our ICT Team. We are looking for someone who will be able to make a positive contribution to the continuing development of our school and who has excellent organisational and motivational skills. Under the general supervision of the IT Manager, the IT Technician will install and support computers and network operations, provide hardware and software support, provide problem solving and training for end users and ensure systems’ efficiency and integrity. The vacancy will suit a person with an interest and possibly experience in the ICT field. ICT is used extensively in supporting teaching and learning and therefore this position requires enthusiasm for ICT in every aspect of our school. This is an excellent opportunity to use varying technologies. This role is suitable for individuals who possess good interpersonal skills, with good time management and have the ability to communicate effectively with all users on different levels. This individual must be willing to undertake further training and have a desire to learn and develop their skills further. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. An enhanced DBS check will be made on the successful candidates. Duties to include, but not exhaustive: Resolution of 1st line calls to the helpdesk Install, maintain and upgrade ICT hardware and software Undertake routine repairs of equipment Management of workstations and associated devices including AV equipment and network printers. Office 365 management iPad Management School website management via Wordpress ICT inventory documentation Willing to work overtime when needed in the school holidays to cover busy periods and staff holidays as determined by Line Manager. To maintain absolute confidentiality at all times in respect of school-related matters and to prevent disclosure of confidential and sensitive information. Attend all safeguarding courses as determined by the Line Manager / Executive Headteacher/Head of School. Carry out reasonable instructions from the Line Manager / Executive Headteacher / Head of School. Flexibility and willingness to adapt to the changing needs of the role as determined by the Line manager / Executive Headteacher / Head of School. Be contactable outside working hours if required. Driving license essential as travel between the companies sites will be needed Please send CV to [email protected]

1709 professional.

Managed to fix the icons by changing them to %ALLUSERSPROFILE%. Is there a way to set the height of the menu?

Thanks. I’ll give that a try tomorrow. Any idea why the size doesn’t stay the same ?

Thanks. XML code below that is exported.

Thanks, just had a look and there is no LocalModification.xml in that folder, there is just the DefaultLayouts.xml.

I work 8 till 4, but usually in 20 minutes early. Go home dead on 4 unless something major has happened as I like to collect my daughter from nursery and spend some time with her. Often log in when she's gone to bed though, even if its just to answer emails I didn't get round to / plan jobs list for the following day. My argument is that if it doesn't get done, it's there the following day, with a load more jobs so I'll do my best to fix them. SMT have been fine with me when I needed time off for baby scans etc, and I've not needed to work the time back so I think it works both ways.

Hi We are finally looking into removing classicshell and customising the start menu. I have created the start menu in the first screen shot. Logged on locally and not the domain. Exported fine. Copied to a different machine, copied the file to a folder on C drive. Set GPO of test user (domain) to get the start menu from the C drive not network share. The result is a totally different menu Anyone know how I might be able to get it looking correct. Thanks 1 - Exported menu 2 - Menu when logged on to different machine

Hi, Does anyone have a script that removes the built in Windows apps. I have tried the ones that come up in searches on here, which worked on 1511,1607 but on 1709 I get errors such as Trying to remove Microsoft.MicrosoftSolitaireCollection Remove-AppxPackage : The system cannot find the file specified. (Exception from HRESULT: 0x80070002) At line:104 char:44 + ... Get-AppxPackage -Name $app -AllUsers | Remove-AppxPackage -AllUsers + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : NotSpecified: ( [Remove-AppxPackage], FileNotFoundException + FullyQualifiedErrorId : System.IO.FileNotFoundException,Microsoft.Windows.Appx.PackageManager.Commands.RemoveApp xPackageCommand If anyone could help that would be great Thanks

+1 for mremoteng

Hi, Someone has pointed out to me that the ICO say "If a school wishes to use pictures of their staff on the school website, staff must provide an unambiguous indication that they consent to their picture being used." I'm guessing that I now need staff to sign up before the 25th May to consent to their photo been on the website and up in the school reception ? Or can we use it under a different processing reason?

100% legit. Both Dave and John are excellent. Quality equipment. No trouble if anything doesn't work.

We use Netsupport DNA to control our USB usage. You can set different policies for different machines. You can register devices before they are plugged in or allow staff to request access. You can also approve by computer or user. Memory cards and USB fall under the same category.

An opportunity has arisen for us to appoint a highly motivated and enthusiastic person to join our ICT Team. We are looking for someone who will be able to make a positive contribution to the continuing development of our school which has excellent organisational and motivational skills. Under the general supervision of the IT Manager, the Senior IT Technician will install and support computers and network operations, provide hardware and software planning and evaluation, provide problem solving and training for end users and ensure systems’ efficiency and integrity. This post is for 37.5 hours per week, 52 weeks per year, Monday to Friday, 8am-4pm (3.30 Friday) with a salary of £22,000 and 20 days holiday + bank holidays. The vacancy will suit a person who has an excellent track record in ICT preferably in a school environment, along with significant experience in providing ICT Technical Support. The successful candidate will have a working knowledge of network systems, their installation, maintenance and adaptation and possess a high level of communication and interpersonal skills. ICT is used extensively in supporting teaching and learning and therefore this position requires enthusiasm for innovative ICT development to meet the challenge of continuing improvement in every aspect of our school. This role is suitable for individuals who possess good interpersonal skills, with good time management and have the ability to communicate effectively with all users on different levels. This individual must be willing to undertake further training and have a desire to learn and develop their skills further. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. An enhanced DBS check will be made on the successful candidates. Closing date: Noon, Friday 13th April 2018. Duties to include (but not exhaustive): To assist the IT Manager in maintaining the smooth and efficient running of the computer networks and related ICT equipment across the MAT Ensure delivery of high quality ICT services across all sites Maintain accurate and up to date documentation for all IT Services Resolution of 1st and 2nd line calls Install, maintain and upgrade ICT hardware and software Undertake routine repairs of equipment Management of workstations and associated devices including AV equipment and network printers. Support with network / server upgrades and updates Provide support for all IT services including electronic door locks and heating system Responsible for running of maintenance schedules for computer hardware and peripheral equipment such as projectors Provide technical support within the classroom Maintain ICT Inventory Manage delivery of Windows updates to computers Office 365 management VoIP Management Support staff in the use of Bromcom MIS Manage the wireless infrastructure Assist with updates to the academy and childcare websites via wordpress Manage iPads via the MDM Assist with new network cabling The post holder should also be innovative: Undertake research and development of new technologies in line with ICT Development plan as directed by the IT Manager Implement regular reviews of age and condition of hardware and upgrading/improving when necessary Implement regular reviews of current Operating Systems and applications and upgrading/improving when necessary Research and Implement new web technologies on the School Website constantly keeping the website in line with the Schools vision. The post holder should be able to: Ability to work consistently, prioritise and delegate appropriately, to handle pressure and to work to deadlines Able to work flexibly to meet deadlines and respond to unplanned situations Ability to communicate clearly and sensitively, both orally and in writing, with students, staff and other partners Ability to work in a team, and collaboratively with other staff Creative thinking skills and able to anticipate, identify and solve problems Demonstrate good judgement Able to follow direction and work in collaboration with line manager Ability to learn, adapt and apply knowledge to different systems/software Take personal responsibility for making things happen and carry out to a professional standard. Maintain a professional attitude at all times A good record of attendance and punctuality. Full UK Driving licence as travel to other sites is necessary Dress appropriately Being supportive of the school’s Church of England ethos

An opportunity has arisen for us to appoint a highly motivated and enthusiastic person to join our ICT Team. We are looking for someone who will be able to make a positive contribution to the continuing development of our school and who has excellent organisational and motivational skills. Under the general supervision of the IT Manager, the IT Technician will install and support computers and network operations, provide hardware and software support, provide problem solving and training for end users and ensure systems’ efficiency and integrity. This post is for 37 hours per week, 52 weeks per year, Monday to Friday, 8am-4pm (3.30 Friday) with 20 days holiday + bank holidays. Salary in line with national minimum wage, age range dependant. The vacancy will suit a person with an interest and 1st line experience in the ICT field. ICT is used extensively in supporting teaching and learning and therefore this position requires enthusiasm for ICT in every aspect of our school. This is an excellent opportunity to use varying technologies across multiple sites. This role is suitable for individuals who possess good interpersonal skills, with good time management and have the ability to communicate effectively with all users on different levels. This individual must be willing to undertake further training and have a desire to learn and develop their skills further. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. An enhanced DBS check will be made on the successful candidates. Closing date: Noon, Friday 13th April 2018. Duties to include: Resolution of 1st line calls to the helpdesk Install, maintain and upgrade ICT hardware and software Undertake routine repairs of equipment Management of workstations and associated devices including AV equipment and network printers. Office 365 management School website management via Wordpress ICT inventory documentation Please send CV's to [email protected] Link to indeed coming shortly. Any informal questions feel free to PM on here

Hi I have 2 setup on our network. I use a Sophos UTM SG230 for the firewall and filtering. It accepts several incoming connections, works happily with AD for filtering groups etc. The only downside to it is the reporting. Effectiveness. - 5 Ease of use - 3 Value for money - 4 Support - 5 Reporting (i.e. to DSL/Heads etc.) - 2 Flexibility/configuration - 5 I then use Netsupport DNA on top of that for the reporting / online safety side. Very easy to use, nice reports Effectiveness - 5 Ease of use - 5 Value for money - 5 Support - 5 Reporting (i.e. to DSL/Heads etc.) - 5 Flexibility/configuration - 5

Hi I'm in the process of changing our department procedures, one of these is the jobs list. At present, staff log requests on an Office 365 group conversations. They like it as its easy for them. I need something for the IT team to log tasks / projects / ongoing items Requirements are: Simple - tabular excel like look that can be filtered. Ability to complete a weekly task and it automatically change the due date to the following week (and ideally some record that its been completed) Conditional formatting for due dates that are overdue I was thinking sharepoint list / excel sheet in Office 365 I've looked at freshdesk etc but ideally needs to be something more simple. Am I overthinking ! Thanks