fairm010

We have a "3DStuffMaker", can't remember where we got it from! The feedback I've had is its great but a bit slow!

As above, you can do it manually if you feel you can. If not Click Add under Active Directory User List OU's and browse to each of your OU's.

For reference here is the bit Nick is refering to in my working HAP_Config

They do some furniture, down here they do anyway, some of it is not that great!

It is, I've been trying since May! At least they have a banner acknowledging the problem now!

No worries, In v9 I used a "Helpdesk" security group and that worked ok.

What.. Teh.. Actual.. F...

Hi Nick, Odd, using groups does not work however its only me here so I used my username and that has worked. Ill go log ask a teacher to create a ticket to test. Ta

Hi Nick, thanks for getting back. My Assign to box is empty :/ [ATTACH=CONFIG]25235[/ATTACH]

I get our users to ZIP XML files here. An extra two clicks is no hardship.

I don't know much about VDI but I can tell you you are going to need one hell of a backend infrastructure to run that. With a few GPU's in there for RemoteFX too.

Hi Nick, was that what you needed?

We have one of these for our Surfaces Lapcabby Tabcabby 32H Tablet Storage Trolley | Ebuyer.com

Here is the PUT [ATTACH=CONFIG]25198[/ATTACH] And the JSON [ATTACH=CONFIG]25199[/ATTACH]

No worries, I'll run that first thing tomorrow.

Using SQL. I'll run a few more tests tomorrow. Cheers Nick

I don't have a POST / REQUEST tab in Firebug?

This is under the headers tab: Cache-Control private Content-Length 109 Content-Type application/xml; charset=utf-8 Date Fri, 20 Jun 2014 06:36:18 GMT Server Microsoft-IIS/8.0 X-AspNet-Version 4.0.30319 X-Powered-By ASP.NET Request Headersview source Accept application/json, text/javascript, */*; q=0.01 Accept-Encoding gzip, deflate Accept-Language en-gb,en;q=0.5 Connection keep-alive Content-Length 165 Content-Type application/json; charset=UTF-8 Cookie ASP.NET_SessionId=4v12w2zgzq3drdylygoephkp; .ASPXAUTH=8F88323D58C53C6484D919CEC0103E621DCA0712C31EA010A765F0F2D78DCF0E0AB1AEA9A1559E27AC01CA34D271AB2AED90C48B74AF166A864E771E997E3DFB625A201A36AA7BFD1B7F5D2A5892614E0BC0FFD463F4F8D3C6EB9AF2A1ECDBC24E629DEB644BBB8D09CA8BAAFC49AEF642A095E74151D62E52CD2ACA049F49B2A88BF652221CEF65A9A8E27AD2723026; token=g5J58mTcxeTcqsiGSYPPFw== Host mydomian.co.uk/HAP Referer https://mydomain.co.uk/HAP/helpdesk/ User-Agent Mozilla/5.0 (Windows NT 6.1; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0 X-Requested-With XMLHttpReques This is under the JSON tab Message "Index was outside the bounds of the array." Detail null FaultType "IndexOutOfRangeException"

Hi Nick, Tried with the dll you provided, here is the error. Log Name: Application Source: Home Access Plus+ Date: 20/06/2014 07:14:38 Event ID: 0 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DMS-WEB-01.DMS.local Description: An error occurred in Home Access Plus+ Page: HAP.HelpDesk Index was outside the bounds of the array. System.IndexOutOfRangeException: Index was outside the bounds of the array. at HAP.HelpDesk.API.UpdateAdminTicket(String Id, String Note, String State, String Priority, String ShowTo, String FAQ, String Subject, String AssignTo, Boolean HideNote, Attachment[] Attachments) at SyncInvokeUpdateAdminTicket(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) at HAP.HelpDesk.API.UpdateAdminTicket(String Id, String Note, String State, String Priority, String ShowTo, String FAQ, String Subject, String AssignTo, Boolean HideNote, Attachment[] Attachments) at SyncInvokeUpdateAdminTicket(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) Event Xml: 0 2 0 0x80000000000000 3476 Application DMS-WEB-01.DMS.local An error occurred in Home Access Plus+ Page: HAP.HelpDesk Index was outside the bounds of the array. System.IndexOutOfRangeException: Index was outside the bounds of the array. at HAP.HelpDesk.API.UpdateAdminTicket(String Id, String Note, String State, String Priority, String ShowTo, String FAQ, String Subject, String AssignTo, Boolean HideNote, Attachment[] Attachments) at SyncInvokeUpdateAdminTicket(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) at HAP.HelpDesk.API.UpdateAdminTicket(String Id, String Note, String State, String Priority, String ShowTo, String FAQ, String Subject, String AssignTo, Boolean HideNote, Attachment[] Attachments) at SyncInvokeUpdateAdminTicket(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)

Yeah I know. Its very annoying, particularly when our staff are raising tickets about inappropriate content on the YT homepage.

First issue being that you cannot even sign up for it at the moment! https://youtube.com/schools There is FINALLY a banner at the top saying they are aware of a problem.

Welcome @spartakos!

Thanks Nick, appreciate that.

I'm still on IE9 here (Don't ask, in house software) and recently the "Your browser has been updated" page keeps appearing even though it was disabled in GPO and had been for some time. Curious.

Sorry Nick, here: Log Name: Application Source: Home Access Plus+ Date: 17/06/2014 09:42:52 Event ID: 0 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DMS-WEB-01.DMS.local Description: An error occurred in Home Access Plus+ Page: HAP.HelpDesk Index was outside the bounds of the array. System.IndexOutOfRangeException: Index was outside the bounds of the array. at HAP.HelpDesk.API.UpdateAdminTicket(String Id, String Note, String State, String Priority, String ShowTo, String FAQ, String Subject, String AssignTo, Boolean HideNote, Attachment[] Attachments) at SyncInvokeUpdateAdminTicket(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) at HAP.HelpDesk.API.UpdateAdminTicket(String Id, String Note, String State, String Priority, String ShowTo, String FAQ, String Subject, String AssignTo, Boolean HideNote, Attachment[] Attachments) at SyncInvokeUpdateAdminTicket(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) Event Xml: 0 2 0 0x80000000000000 2900 Application DMS-WEB-01.DMS.local An error occurred in Home Access Plus+ Page: HAP.HelpDesk Index was outside the bounds of the array. System.IndexOutOfRangeException: Index was outside the bounds of the array. at HAP.HelpDesk.API.UpdateAdminTicket(String Id, String Note, String State, String Priority, String ShowTo, String FAQ, String Subject, String AssignTo, Boolean HideNote, Attachment[] Attachments) at SyncInvokeUpdateAdminTicket(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet) at HAP.HelpDesk.API.UpdateAdminTicket(String Id, String Note, String State, String Priority, String ShowTo, String FAQ, String Subject, String AssignTo, Boolean HideNote, Attachment[] Attachments) at SyncInvokeUpdateAdminTicket(Object , Object[] , Object[] ) at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs) at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc) at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage31(MessageRpc& rpc) at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)